Supplier Quality Manual - SRG Global · 2016-05-12 · Supplier Quality Manual Note: Printed Copies are Uncontrolled May 13, 2014 – Rev. 08 6 You will utilize the planning procedures

Supplier Quality Manual

供应商质量手册

Note: Printed Copies are Uncontrolled May 13, 2014 – Rev. 08 1

Table of Contents 目录

1.0 Introduction

介绍

2.0 Quality System Requirements

质量体系条件

3.0 Quality Performance

质量指标

4.0 Code of Ethics

道德规范

5.0 APQP

产品质量先期策划及控制计划

6.0 SRG Global Access to Supplier Facility

SRG 访问供应商工厂 7.0 Production Part Approval Process

生产件批准程序

8.0 Revalidation and Certification

再验证

9.0 Statistical Process Control

统计过程控制

10.1 Nonconforming Material

不合格材料

10.2 Containment and Corrective Action

遏制和纠正措施

10.3 Controlled Shipping

受控发运

11.0 Supplier Corrective Actions

供应商纠正措施

12.1 Delivery

发运

12.2 Releases

发布

12.3 Quantities

数量

12.4 On-Time Delivery

按时交货

12.5 Advance Shipping Notice

提前发货通知

12.6 Excess Freight Charges

超额运费




12.7 Hazardous Material

有害物质

12.8 Packaging and Labeling

包装和标识

12.9 Import Requirements

进口需求

12.10 Obsolescence

过期

13.0 Material Identification and Traceability

材料的鉴定和追溯

14.0 Purchased Products and Services (Sub-supplier)

购买的产品和服务（分供方）

15.0 Tooling

模具

16.0 Service Parts

服务部件

17.0 Supply Chain Working Conditions

供应链的工作状态

Regional Specific Addendums

地区特性附录

Addendum A – North America Specific Requirements

附录 A – 北美特殊要求 Addendum B – Europe Specific Requirements

附录 B – 欧洲特殊要求 Addendum C – Asia Specific Requirements

附录 C – 亚洲特殊要求




1.0 Introduction 简介

SRG Global’s success is based on supplying high quality, high performance

products at a competitive price to our customers. Our suppliers are a key element

in achieving and maintaining this high standard of performance. We consider our

suppliers an important part of the SRG Global Team. SRG Global strives to

develop and maintain positive working relationships with all of our suppliers.

SRG 的成功是基于高品质、高性能的产品并具有竞争力的价格提供给我们的客户。

我们的供应商是实现和维护这个高水准表现的一个关键因素。我们认为我们的供应

商是 SRG 团队的一个重要组成部分。SRG 努力发展和积极维护与我们供应商的合

作关系。

This document sets out and defines SRG Global’s expectations of our suppliers.

As a supplier to SRG Global, you agree to conform to the quality system

guidelines in this document. Failure to return a signed acknowledgement form

“Attachment C” will result in you being placed on “New Business Hold” status.

这份文件列出并明确了 SRG 对我们的供应商的期望。作为 SRG 的供应商，必须同

意遵守本文件中的质量管理体系的指导方针。如果不返回“附件 C”的签名确认函将

导致您被放置到“新业务搁置”状态。

Exceptions to these guidelines must be agreed to in writing by an authorized officer

of SRG Global.

这些准则的免责条款必须由 SRG 授权的官员以书面形式同意。

This Manual and SRG Global’s Contract Terms are available on the SRG Global

website at www.srgglobal.com. In this document, “you” or “your” relates to the

supplier and “we” or “us” relates to SRG Global. You are responsible to check the

website periodically for updates.

本手册和 SRG 的合同条款在 SRG Global 的公司网站 www.srgglobal.com 公布.在

本文件中，你或你们是指供应商，我或我们是指 SRG Global。

2.0 Quality Systems Requirements

质量体系的要求

http://www.srgglobal.com/





All suppliers of products and services provided to SRG Global that affect customer

requirements must be, at a minimum, ISO 9001:2008 certified with the goal of

conforming to TS 16949. In the event that the supplier is not certified, SRG Global

will place the supplier on “New Business Hold” and will replace the supplier with a

certified supplier that meets all of SRG Global’s requirements.

所有可能会影响最终顾客要求的产品服务商或服务供应商必须至少通过

ISO9001:2008 认证并以获得 TS16949 认证为最终目标。如供应商未经认证，SRG

将此供应商放在“新业务搁置”状态并替换有认证的供应商来满足 SRG 的要求。

Your quality manuals and overall quality systems will conform to ISO

9001:2008/TS 16949 standards. SRG Global reserves the right to require more

specific component requirements from its suppliers.

供应商的质量手册和质量体系必须符合 ISO 9001:2008/ TS 16949 的标准要求，

SRG 有权要求向其供应商提出关于零件的特殊要求。

You must submit the attached supplier information sheet to SRG Global’s

purchasing group, including a 24-hour contact list, prior to supplying product. The

24-hour contact list must include the names of personnel authorized to make

decisions and take direct action on your behalf for quality or delivery issues. You

must update the list when you make personnel changes and provide it to the SRG

Global purchasing group.

在供货之前，供应商必须递交附上的供应商信息表给 SRG 的采购部，包括 24 小时

联系清单。这个 24 小时联系清单必须包括在供应商产品质量和交付出现问题时可以

有权作决策和直接采取行动的人员姓名。当供应商的人事有变动时，供应商必须更

新该名单并提供给 SRG 的采购部门。

See the Addendums at the back of this manual for regional specific requirements. 地区特性见本手册后面的附录。

3.0 Quality Performance

质量指标




You must provide parts and services that have zero defects and result in zero

claims. SRG Global will rate its suppliers on PPM, number and severity of

rejections, on-time delivery, and control shipping level one or two. Your quality

performance will be taken into consideration when we make sourcing decisions.

供应商必须保证提供的零件和服务是零缺陷和零投诉。SRG 将根据供应商来料的

PPM、批退率、准时交付和受控发运评定的等级 1 或 2 来评估供应商。当我们将要

作出采购决定时您的质量表现将被考虑。

4.0 Code of Ethics

道德守则

SRG Global and its employees are not allowed to accept any gifts, gratuities, or

benefits from suppliers beyond normal business practices or local customs not to

exceed $50 USD (or local equivalent) of value. During the holiday periods SRG

Global facilities or corporate offices will not accept any gifts or goods from a

supplier. If you would like to provide a gift to a SRG Global employee, we request

that you make a donation in that person’s name to an appropriate charity.

If a SRG Global employee requests a gift item from you, please report this request

to our Vice President of Purchasing.

SRG 及其员工不得接受任何馈赠、酬金，或通

过从供应商正常的商业惯例之外的、或当地习俗的获得将不得超过价值 50 美元（本

地等值）。在节假日期间 SRG 或全体员工不得接受来自供应商的任何礼物或货品。

如果您想要赠送礼物给 SRG 的员工，我们要求您以该名员工的名义将礼物捐赠给慈

善机构。如果 SRG 的员工要求你赠送礼物，请将此要求报告给我们的采购副总裁。

5.0 Advanced Product Quality Planning

产品质量先期策划及控制计划




You will utilize the planning procedures and techniques provided in the most

current AIAG Advanced Product Quality Planning and Control Plan reference

manual. You may be asked to supply data at regular intervals prior to PPAP in

order to conform to SRG Global’s APQP Gate Process.

你将需要利用规划程序和技术去提供最新的产品先期策划及控制计划参考手册。你

可能被要求在 PPAP 之前每隔一定间隔去供应一些数据去符合 SRG 的产品质量先期

策划及控制计划制程。

6.0 SRG Global Access to Supplier Facility SRG 有权访问供应商工厂

Upon 24 hours notice, you must allow us and our customers to have an on-site

review of all processes, tools and equipment, and quality systems, including those

of sub-suppliers and sub-contractors if specified in the notice.

提前 24 小时通知后，供应商必须允许 SRG 和 SRG 的客户到现场审核所有的制程、

模具和设备、还有质量体系，其中包括分供方和分承包商如果在通知中有明确指

定。

7.1 Production Part Approval Process


Requirements and Expectations

要求和期望

You will conform to all requirements defined in the AIAG PPAP Manual,

Latest Revision, in addition to SRG Global’s specific requirements. All

PPAP’s must be submitted electronically and utilize the SRG Global PPAP

checklist.

供应商必须遵守在 AIAG PPAP 手册中所有明确定义的要求，在最新版本中

SRG 增加了特殊要求。所有 PPAP 的文件必须提交电子档和使用 SRG 的

PPAP 清单。

Prior to Production Launch, at a minimum any parts shipped to a SRG Global

facility must have the following:




在生产启动前，任何产品发运给 SRG 工厂至少必须提供下列报告：

1. Warrant

零件提交保证书

2. Dimensional layout

全尺寸报告

3. Material test data and Material Certifications

材料测试数据和材料认证

4. Evidence of special consideration of any pass-through characteristics.

对于传递特性参数的特殊控制证据

The PPAP level required will be determined by SRG Global Supplier Quality and

Purchasing. Level 3 is the default level unless specified otherwise in writing by

SRG Global Supplier Quality.

PPAP 递交的等级由 SRG 的供应商质量管理和采购来决定。默认为等级 3，除非

SRG 的供应商质量管理另有书面指定。

As a supplier of product and/or service that effects customer requirements, you will

ensure that all of your sub-suppliers meet all requirements of the latest revision of

the AIAG PPAP Manual. SRG Global reserves the right to request inclusion of the

sub supplier’s PPAP within the supplier’s PPAP submission.

由于供应商的产品和/或服务是影响客户的必要条件，供应商必须确保所有分供方能

满足最新版本的 AIAG PPAP 手册中所有的要求。SRG 有权要求供应商递交 PPAP

时纳入分供方的 PPAP。

Any modifications after PPAP to part, process or facility must be communicated in

writing no less than 90 days prior to the intended start of the part/product change or




facility location change, using the SRG Global Supplier Product Process Change

form (See Attachment “B”) and must be approved by SRG Global Corporate

Purchasing and Supplier Quality prior to commencement of activity. The activity

must include resubmission of PPAP.

PPAP

后对产品的任何更改，制程或能力必须在零件/产品变更或设施变更开始前不

少于 90 天内通过填写 SRG 的供应商产品变更表（见附件“B”）并且在此变更之前

必须得到 SRG 采购和供应商质量的批准。活动必须包括 PPAP 的重新递交。

Bulk Material

散装材料

Requirements for bulk material PPAPs are as follows:

散装材料的 PPAP 要求如下：

1. Bulk Materials include, but are not limited to the following:

a. Adhesives and sealants – solders, elastomers

b. Chemicals – resins, polishes, additives, treatments, colors

c. Coating – topcoats, undercoats, primers, phosphates

d. Film and film laminates

e. Ferrous and non-ferrous metals – bulk steel, aluminum,

coils, ingots

f. Monomers, pre-polymers and polymers – rubber, plastic, resin

散装材料包括但不限于以下内容：

粘合剂和密封剂 —焊料、合成橡胶

化学品 — 树脂、抛光剂、添加剂、化学处理剂、色剂

涂层 — 面漆、底漆、混合底漆、磷酸酯

薄膜和多层膜

铁片和非铁金属 — 大体积的钢材、铝、线圈、工业纯铁

单体、有机聚合物和聚合物 — 橡胶、塑胶、树脂

2. PPAP submission and approval is required for:

a. Bulk material processing technologies that are new to suppliers

and that have not been previously used for this application

b. Suppliers that are starting to sell a new product for a new




application

c. Any change that would normally be expected to have an effect on

the part and material formulation

递交和批准 PPAP 的必须条件：

散装材料加工技术是新的对于供应商，而且以前在这个领域从未被应

用。

供应商开发新产品时。

在零件和材料配方上通常有预期效果的任何改变。

3. Requirements: The Bulk Materials Requirements Checklist must be

utilized.

要求：必须使用散装材料要求清单

4. In addition to the above PPAP requirements, SRG Global requires its

suppliers to provide the following data with every shipment:

a. Material certifications tested per required specifications

b. Color plaques or numeric color values, if applicable

c. On-going SPC data, if specified

除上述 PPAP 的要求，SRG 希望供应商每次出货提供以下数据：

按材料证书的规范需求提交测试认证

色板或颜色色值，如适用

SPC 日常监控数据，如适用

8.1 Revalidation and Certification

再验证

Annual Revalidation

年度验证

SRG Global requires you to revalidate supplied parts and material annually.

Revalidation will consist of the following: a. Dimensional layout (all characteristics on the current print)

b. Performance testing

c. Measurement system analysis

d. Update of any SRG Global specific requirements




The supplier will retain records of the annual revalidation, which will be made

available to SRG Global within 24 hours upon request.

SRG 每年将要求供应商的产品和原材料重新验证

再验证由以下部分组成：

a. 全尺寸报告（在当前版本上的所有特征）

b. 性能测试

c. 测量系统分析

d. SRG 任何特殊要求的更新

供应商需要保留年度验证的纪录，如 SRG 有要求必须在 24 小时之内提供。

Material Certification

材料认证

The supplier will provide evidence of material certification (conformance to

specification) with each lot/batch or shipment to the receiving SRG Global facility.

In some cases, the supplier may be asked to participate in “pre-certification”

approval processes prior to actual shipment.

每一批或出货给 SRG 工厂的产品，供应商须提供材料认证证书（与规格说明书一

致）。在某些情况下，在实际装运前供应商有可能被要求参与“再验证”的批准程序。

All materials with a Certificate of Analysis (COA) should be emailed to the SRG

Global receiving plant prior to the material arrival. The address used is based on

the commodity you are supplying. The email addresses may be found at

www.srgglobal.com.

在原材料到达 SRG 工厂前，所有原材料的分析证明书应该以电子邮件形式发送给

SRG 收料工厂。这邮件地址是基于你们所供货物来区分。并且此邮件地址在

www.srgglobal.com 可以找到。

Material certifications that include a date of manufacture, expiration or use by date

must have that same date of manufacture, expiration or use by date marked on the

label of the material packaging.






材料证书包括生产日期、有效期，且必须与材料包装标签上的生产日期、有效期一

致。

9.0 Statistical Process Control

统计过程控制

If requested, the supplier will provide evidence of control and on-going capability as

required for submittal at PPAP revalidation. SPC monitoring is required where

applicable for prototype, preproduction trial runs, PPAP and continuous

improvement monitoring. Minimum capability values are Ppk/Cpk of 1.67 for the

pre-production trial runs and Ppk/Cpk 1.33 for PPAP.

Evidence of control and on-going capability may be required for submittal on a

regular basis.

如果需要，供应商将提供控制和实际能力的证据，同被要求递交 PPAP 再验证一

样，SPC 监控的要求适用于原型、试生产试运行、PPAP 和连续改善的监测。试生

产的最小能力评估是 Ppk/Cpk >=1.67 和 PPAP 的最小能力评估是

Ppk/Cpk >=1.33。

控制和持续能力的证据可能需要定期提供。

10.1 Nonconforming Product 不合格品

In the event that you supply product that SRG Global believes is nonconforming (all

products shipped past an interim date or without full PPAP approval are considered

nonconforming), you will be responsible for the nonconforming product and subject

to the following actions:

如果 SRG 认为供应商提供的产品是不合格品（所有超出临时批准期或没有 PPAP 批

准的发运产品被视为不合格品），供应商必须为不合格品负责并采取以下行动：

1. We can return the entire lot of product, or any portion thereof, to

you at your sole cost. You will refund us for the cost of the

product or replace it with conforming product free of charge at




SRG Global’s sole option. (This is only applicable if there is

adequate stock to maintain production until certified product is

available.)

SRG 可以退回批次产品或其中部分产品，费用由供应商负责。供

应商可选择退还产品的成本或免费替换合格产品给 SRG.（这只适

用于有充足的库存来维持生产，直到供给验证后的产品。）

2. You will sort the product at our facility within the timeframe

specified by us to identify conforming product that we can

consume to maintain production.

为了维持生产，供应商在 SRG 工厂内的挑选必须在规定的时间内

进行。

3. In the event you are unable or unwilling to sort product within

twenty-four hours (unless specified otherwise), we will have the

option to:

如供应商无法或不愿在 24

小时内挑选产品（如有其它协议），我

们将自行挑选产品并将费用转嫁给供应商（每小时的挑选费用详

见目录）

i. Sort the product for a specified hourly rate. (See regional

addendum for sort costs), or

挑选产品按小时计算费用。（转嫁挑选费用详见附录）

ii. Have the product sorted by an impartial third party

approved by us. You will pay all of the third party sorting

company fees.

由我们批准的第三方来挑选产品，供应商将支付第三方挑选

所产生的所有费用

iii. Charge an administrative/manpower fee (a one time fee

applied to either of the above charges, see regional

addendum for administrative fees).

供应商必须支付管理费/人力费（一次性收费适用于上述任




何一种，管理费用见附录）

In the event that the nonconforming product is found at a SRG Global customer

location, you will be responsible for any sorting costs in addition to any charge-

backs incurred by SRG Global from its customer. In addition, we reserve the right

to debit any warranty charges incurred for defects caused by your nonconforming

product. These charges may include, but are not limited to, transportation costs for

return materials, evaluation costs incurred by SRG Global personnel, dealer

markup, and any punitive costs incurred from SRG Global’s customer. You will

also be expected to support customer-designated meetings to resolve warranty

issues related to your product.

如果在 SRG 的客户端发现不良品，供应商将为挑选的费用负责，除此之外还将负责

SRG 的客户转嫁给 SRG 的费用。另外，SRG 有权保留供应商有保证的账户去支付

供应商的不合格产品造成的缺陷所产生的费用。这些费用可能包括但不限于返回材

料的运输成本，由 SRG 员工评估的成本费用，经销商的补货的费用和招致 SRG 的

客户的处罚费用。如供应商提供的产品涉及售后问题要求参加客户指定的会议以解

决问题。

The remedies listed in this document for nonconforming product are not meant to

be exclusive and, in addition to those remedies or actions set forth in this

document, SRG Global shall have the right to seek all other remedies, either in law

or by contract, available to it to address nonconforming product.

对于本文所列的对不合格的产品补救措施不是唯一的，除了这些补救措施或行动显

示在本文，SRG 有权寻求其他补救措施，无论是在法律规定或合同约定。

10.1 Containment and Corrective Action

遏制和纠正措施




You will take all necessary actions to contain and correct the nonconformity both

in-house and at the SRG Global location. This may include, at a minimum, sorting

and/or rework. Supplier is responsible for shipping costs for returned material and

the cost of replacement of material. All products shipped past an interim date or

without full PPAP approval are considered nonconforming.

供应商必须采取一切必要措施以遏制和纠正在 SRG

内部的不符合项。至少应包括包

括挑选或重工。供应商要为返回材料的运输费用和材料替换的费用负责。所有发运

产品超出临时批准期或没有完全 PPAP 批准的产品被视为不合格品。

10.2 Controlled Shipping

受控发运

The standard guidelines for implementation of controlled shipping take into

consideration one or more of the following:

受控发运的执行标准方针考虑以下 1 个或多个因素：

Inadequate containment and/or resolution of nonconformance via

corrective actions.

没有足够的方法和对策来解决

Untimely responsiveness for a nonconformance via corrective actions.

针对反映的不良现象，反馈的纠正措施不及时。

Repeat corrective action requests from one or multiple SRG Global

plants.

SRG 工厂一个或多个的重复纠正行动请求。

Incapable processes.

过程能力不足。

SRG Global customer quality rejection due to a supplier component.

因供应商部件质量问题引起的 SRG 客户退货。

Two levels of controlled shipping exist:

控制发运的 2 个等级：




a) Level 1 controlled shipping is defined as an additional 100%

inspection process after final inspection in a separate inspection area.

Your employees at your location will complete the sort in order to

make sure SRG Global does not receive nonconforming

parts/material. You must communicate the containment results daily to

us.

a. 1

级控制发运的定义是在完成最终检验后再增加一

个额外的

2. 100％检查，该检查必须独立于原有的生产检验过程。供

应商的员工在自己的工厂完成挑选以确保 SRG

不会收到不合格零件/材料。要求供应商每天向 SGR

通报遏制结果。

b) Level 2 controlled shipping is the same activity but the “person(s)

performing the sort” must be employees of an impartial third party. We

must approve the sort company that you select. You will pay all of the

third party sorting company fees. The Level 2 containment may take

place anywhere throughout the supply chain as designated by SRG

Global. Level 2 containment is in addition to the Level 1 requirements

already put in place. Notification to supplier’s quality registrar will take

place with request for re-audit of supplier’s systems. You must

communicate the containment results daily to us.

2 级控制发运是同样的一个活动，只是负责挑选的人员必须是第三方员

工。供应商选择第三方必须得到 SRG 的批准。供应商将支付第三方挑

选公司的全部费用。SRG 可要求供应商在供应链的任何环节采取 2 级

控制发运。2 级控制发运是在 1 级控制发运之上的要求。SRG 会通知

供应商的审核方并要求对供应商的质量体系重新审核。要求供应商必

须每天通报遏制结果。

We will notify you in writing of the controlled shipping level exit criteria.

SRG 会以书面形式通知供应商退出控制发运的标准。




If you are placed on a customer special status (e.g., GM CSII, Ford Q-1 revocation)

for quality / delivery spills with product that is shipped to customers other than SRG

Global, you are required to still notify SRG Global Supplier Quality of the customer

special status.

如果供应商除 SRG 外被整机顾客放于特殊状态，（例如：通用汽车 CSII，福特 Q-1

撤销）供应商仍然必须通知 SRG 的质量管理部门。


11.0 Supplier Corrective Action Requests

供应商纠正措施报告

You are required to respond to an online SCAR (Supplier Corrective Action

Request) System.

供应商须用在线 SCAR 系统回复抱怨（供应商纠正措施报告）

This report will be forwarded with supporting documentation to the requestor within

5 working days of the occurrence. Initial response for containment must be within

24 hours.

报告及支持文件必须在抱怨发生后 5 个工作日内递交。初步遏制对策必须在 24 小时

内答复。

If we do not find the report acceptable, you will address all issues identified by the

requestor and resubmit by the original deadline provided. Lack of proper response

will affect your quality rating and sourcing of new business with us.

如果 SRG 认为这份报告不可接受，供应商须重新提交，期限以原来的最后期限为

准。缺乏适当的反应会影响供应商的质量评价和与 SRG 的新业务的联系。

12.0 Delivery

发运

12.1 Releases




We will communicate quantity and delivery requirements to suppliers using

procurement releases or SRM.

SRG 将使用采购订单或 SRM 与供应商沟通数量和送货要求

In the event of a change in release, you will request and receive a copy of the

updated release from the appropriate SRG Global facility. Failure to comply may

result in a negative impact to delivery performance.

如果发布的信息有变化，供应商可以要求并接收一份更新后的 SRG 工厂发布的信

息。如未遵循将可能影响供应商交付履行的评分。

12.2 Quantities

数量

You will ship purchased components and services to the exact quantity per the

release. Bulk material quantities will be within 5% of the requirement indicated per

the release.

供应商将根据发布的数量交付我方要购买的零部件和相应的服务。散装材料的数量

可在发布数量的 5%以内浮动。

You must immediately contact the receiving SRG Global plant in the event that a

required quantity cannot be met.

如未能满足交付需求，必须立即联系接收方 SRG 工厂。

12.3 On-Time Delivery

按时交货

The expectation for delivery is 100% on-time.

准时交货率期望值 100%。

12.4 Advance Shipping Notice

提前发运通知

If required by SRG Global, the supplier will forward (by Fax or EDI) an Advance

Shipping Notice (ASN) to the receiving SRG Global facility.




若 SRG 要求，供应商需通过传真或 EDI 转发预先发货通知给 SRG。

12.5 Excess Freight Charges

超额运费

If we incur excess freight charges due to the fault of the supplier, the supplier will

be responsible for these excess charges.

若因为供应商的原因使我们造成额外的运费，供应商将负责这些额外的运费。

You are responsible for the freight when multiple shipments are required due to

your inability to meet our production schedule.

对于供应商，未能满足我们生产进度的情况，供应商将被要求担负由此而产生的多

次发货运费。


危害物质

The supplier will annually provide a Material Safety Data Sheet (MSDS) to the SRG

Global facility receiving any Hazardous Material or parts/components containing

Hazardous Materials. All material classified as hazardous by local, state or central

government regulations will be identified, documented, handled, packaged, and

shipped as required by applicable laws, rules and regulations. In addition the

supplier must conform to additional restricted material per the list at

http://www.srgglobal.com/suppliers

每年，SRG 接收的任何危险品或包含危险品的零部件供应商需提供物料安全数据

表。按照适用的法律，所有归类为危险品的物料需根据当地，省或中央政府规章要

求识别归类，处理包装并交付。另外，根据网址 http://www.srgglobal.com/suppliers

上的清单供应商必须遵从额外的限制材料。

12.7 Packaging and Labeling

包装和标识

All Parts shall be properly packaged, labeled, and marked at your expense in

accordance with SRG Global requirements.






根据 SRG 的要求，供应商需负责所有部件的包装，贴标签以及标注。

Unless SRG Global specifies otherwise, such requirements shall be in accordance

with good industry practices and in such a manner that will not only protect the

parts against hazards of shipment, storage, and exposure, but will permit the

securing of the lowest transportation rates.

除非 SRG 指定，否则此类要求需符合良好的工业测试，在这样一种测试的情况下，

不仅需保护这些部件免于出货的风险，存放及暴露的危险，而且需经得起低运输费

率的运输安全性。

You will obtain packaging and labeling requirements and approvals from the

receiving SRG Global facility. These requirements shall be included in the PPAP

package and include photos as examples documented prior to PPAP approval

You are responsible for making sure that all shipments of Hazardous Materials or

parts/components containing Hazardous Materials comply with all Local, State,

Federal and Regional Government Hazardous Material laws, rules and regulations.

供应商将从 SRG 获得包装标签要求以及批准表。这些要求应包括在 PPAP 包中和文

件作为例子包括 PPAP

批准前的照片中。供应商有责任确保所有危险品以及包含危险

品的发货都遵守当地，省，联邦局和区域政府的相关危险品法律文件和规章制度。

Each packing slip, bill of lading, shipping notice and invoice shall bear SRG

Global’s applicable part number, Release number, Purchase Order number, date of

shipment, quantity shipped, address of SRG, forwarding information and any other

information requested by SRG.

每份装箱单，提货单，发货通知和发票需带有 SRG 适用的部件编号，发布信息编

号，订单号。发货日期，发货数量，SRG 工厂地址，货运代理信息和其他一些 SRG

要求的信息。

Any deviation from SRG shipping and billing instructions shall be at your risk.

任何背离 SRG 发货以及单据指示要求的，供应商需承担风险。


进口需求





12.9 Obsolescence

过期

Any claim seeking a payment from SRG Global as a result of termination, program

or part cancellation must be submitted to SRG Global within 10 business days from

the effective date of cancelation. Claims submitted after the 10 business days will

not be accepted. The claim must be in line with SRG Global’s firm releases and

must include sufficient supporting data to permit SRG and its customer to verify and

substantiate the claim. SRG will pay the obsolescence claims upon receiving

obsolescence payment from the end customer.

任何导致最终终止，项目部件取消，需 SRG 付款的，必须在从取消生效日起的 10 个

工作日内向 SRG 提交声明要求。10 个工作日后提交将不被接受。声明要求必须符合

SRG 确定的发布信息以及包含充分支持性的数据使 SRG 和 SRG 的客户校验并核实

此声明。SRG 将在收到最终客户的报废款后支付。

13.0 Material Identification and Traceability 材料的鉴定和追溯

You must be able to identify a specific lot or batch through all states of production,

packaging and delivery. This must include any out-sourced operation. Injection

molded product must have cavity identification.

供应商能通过所有交付，包装和生产的省市识别具体的批次或组次。这必须包括外

发加工的。注塑产品必需有几穴的识别。

You must also record the raw material/component lot/batch number assigned by

the sub-supplier that is used to produce each specific lot/batch of final product.

供应商指派给第二级供应商用于生产每个最终产品的原材料，供应商需要记录原材

料的批/组次号。

The specific lot/batch number will be recorded on all documentation pertaining to

the delivered product. This documentation will include, at a minimum:




-Raw material lot number -Job set-up sheet

-Production log -Inspection/testing methods

-Control charts -Traveler tags

交付产品的具体批/组次号需被记录在文件上。这些文件至少要包括：

原材料批次号工作建立单

生产日志检验/测试方法

控制图在途产品挂牌

14.0 Purchased Products and Services (Sub-suppliers) 购买的产品和服务（分供方）

The use of customer designated subcontractors does not relieve the supplier of the

responsibility of ensuring the quality of subcontracted parts, materials and services.

This may include:

客户指定承包商的使用并不是解除供应商所承包的部件，原料和服务质量保证的责

任。这可能包括：

-Product Containment Levels 1 and 2

产品控制发运第一和第二级

-Designation of Registration Requirements

注册要求的指定

-Increased inspection methods

增加的检验方法

15.1 Tooling and Gauges

模具和检具

You shall maintain all tooling and gauges provided by SRG Global and our

customers, in good condition so that the manufacture of the parts are not

interrupted. Tooling and Equipment maintenance records must be maintained and

be available upon request from SRG Global. You shall maintain and calibrate all

gauges provided by SRG Global and our customers.

你应该维护提供给 SRG 和我们客户的所有的模具和检具在一个良好的状态下，从而

不会中断部件的生产。模具和设备维护必须跟进 SRG 的要求进行记录。你应该维护

并校准所有提供给 SRG 和我们客户的检具。

You shall properly house, care for, repair or, if necessary, replace all Vendor




Tooling and shall bear the risk of loss or damage thereto (including normal wear

and tear) at your expense for the life of the program. The Vendor Tooling is lent by

SRG Global to the supplier.

供应商需适当地存放，看管，维修，有必要的话替换卖方的模具，并且承担项目风

险损失和另外的损坏（包括正常的磨损和破损）。卖方模具是由 SRG 借给供应商。

You shall only use the Vendor Tooling for manufacturing parts for SRG Global. You

shall, immediately upon SRG Global’s request, deliver the Vendor Tooling to SRG

or its nominee in accordance with SRG Global’s instructions. You shall not modify,

lease, transfer or dispose of any Vendor Tooling unless Supplier obtains SRG

Global’s prior written consent. Suppliers are not allowed to relocate tools or

subcontract SRG Global’s business after award without a prior written approval

from our Purchasing department.

供应商只能使用卖方模具生产产品给 SRG。供应商需立即根据 SRG 的要求，运送

卖方模具给 SRG 或按照 SRG 指示运送给被指定方。供应商不能修改，出租，转移

或处理任何卖方的模具除非供应商预先获得 SRG 书面同意。供应商不允许重新部署

使用工具或未得到 SRG 采购部预先书面批准，转包 SRG 商业合同。

You shall use best efforts to produce the Vendor Tooling at the lowest possible

cost consistent with SRG Global’s production part quality requirements. SRG

Global reserves the right to audit Vendor Tooling costs.

供应商需尽可能高效利用卖方模具以低成本地生产符合 SRG 制造产品的质量需求。

SRG 保有审核卖方模具成本的权利。

Detailed tooling and equipment drawings, including processing parameters and list

of perishable tooling, must be provided for all SRG Global funded investments.

详细的模具和设备图纸包括工艺参数和易腐蚀模具清单，必须提供给 SRG 资金投资

之用。

In order to receive tooling payment from SRG, the following documentation must

be provided on or before submitting your invoice:

为能从 SRG 收到模具付款，以下文件必须在递交发票之前或递交时一起提供：

1. SRG Global purchase order




SRG 订单

2. Detail tooling drawings / pictures

详细的模具图纸

3. Signed Bailee form provided by SRG Global for the tooling and equipment in

question

签字的受托人表，此表由 SRG 提供，关于谈及的模具和设备

4. Approved sample submission paperwork, complete with our full approval

signature.

批准的样品提交文书，包括我们所有的批准签名

The following statement must appear on your invoice: "The tools included in this

invoice have been stamped or stenciled with a tool number and our part number &

are clearly labeled; "Property of SRG Global."

下述声明必须出现在你们的发票上：“包含在此发票内的用具已经刻有工具编号和我

们部件的编号，并且都清晰标识在上面；“SRG 资产”。

SRG Global funded investments must permanently be identified and readily visible

with the following information; “Property of SRG Global” and “Part Number xxx.” All

PPAP’s must include digital photos as evidence of the above requirements.

SRG 资产投资必须永久性地可辨识并带有明显的下述信息：“SRG 资产”和“部件编号

XXX”。所有 PPAP 必须包括上述要求的数码照片作为证据。

All Tools considered “Production Tools” are required to meet the quoted run rate at

100% efficiency. The right, title and interest to all supplies, materials, tools, jigs,

dies, gauges, fixtures, molds, patterns, equipment, designs, drawings, gages,

specifications, spare parts, trial parts, ancillary products, or items owned by SRG

Global (or by its customer) and other items furnished by SRG Global (or by its

customer) (“Bailed Tools”) to supplier for use in manufacturing the goods, or for




which supplier is reimbursed by SRG Global (or its customer), shall be and remain

the property of SRG Global (or its customer). In the event that SRG Global issues

a Tooling Purchase Order, all right, title, and interest in and to any part of the

Tooling, including any and all supplies, materials, tools, jigs, dies, gauges, fixtures,

molds, patterns, equipment, designs, drawings, specifications, spare parts, trial

parts and ancillary products, shall pass to SRG Global as soon as it is acquired or

fabricated in accordance with a Tooling Purchase Order or other written

documentation issued by SRG Global (“SRG Global-owned Tooling”, together with

Bailed Tools are collectively referred to herein as “Tools”). During the term of a

Purchase Order, all Tools in the possession of supplier shall be deemed to be

bailed property and shall not be deemed to be a fixture or a part of supplier’s real

property. Supplier shall bear the risk of loss of and damage to SRG Global’s

property, including but not limited to any Tools.

所有工具作为“生产工具”要求满足报价的在 100%功率上来运转的效率。对于所有供

应商的权利，头衔和利益，原材料，工具，夹具，硬模，检具，固定夹具，模子，

模式，设备，设计，图纸，计量，规格，多余的部件，试做件，补助产品，或一些

条款归属于 SRG（或其客户）以及其他一些由 SRG（或其客户）（“保证人工具”）

提出对供应商使用在生产产品上的条款，或由 SRG（或其客户）提出供应商偿还，

需保有 SRG（或其客户）的资产。若 SRG 开出模具订单，所有权利，头衔，原材

料，工具，夹具，硬模，检具，固定夹具，模子，模式，设备，设计，图纸，计

量，规格，多余的部件，试做件，补助产品需传给 SRG ，当订单一获得并构成或其

他有 SRG 发出的书面文件。（“SRG 拥有的模具”连同保证人工具，共同的，在此是

指“使用的工具”）在订单期间，所有供应商拥有的工具被认为是保证人的财产但不作

为供应商的一副检具或一个部件这样的真正的资产。供应商需承担 SRG 资产损坏带

来的风险损失，包括且不局限于任何工具。

16.0 Service Parts

服务部件

Unless otherwise agreed in writing between the Parties, Supplier agrees to

continue to supply service parts, as required by SRG Global (“Service Parts”), for




each model of vehicle, for fifteen (15) years from the date of last production of such

vehicle model for which the Parts were supplied. The Service Parts shall be

supplied at full production assembly level and/or at sub-component level, as

required by SRG Global. The Service Parts shall meet all Specifications provided

by SRG. The Price for the Service Parts will be the same as under Purchase

Orders for corresponding production Parts.

除非双方另有书面同意，应 SRG 要求供应商同意继续提供服务件，对于每个车型，

从此车型部件供应最后生产之日起的 15 年。服务件需符合 SRG 要求的正常生产组

装件的水平或次构成水平。服务件需满足 SRG 提出的所有规格。服务件价格将在订

单基础上与相应的生产件价格相一致。

17.1 Supply Chain Working Conditions

供应链的工作条件

As a supplier to SRG Global you must operate and comply with all applicable

Local, State, Federal Laws, and those laws applicable to the country/territory the

supplier operates in. This intent includes but is not limited to;

作为 SRG 的供应商，你必须遵循所有可适用的当地，省，联邦和适用于供应商运营

国家的那些法律。这样的意图包括但不限于：

a. Labor laws – the use of child labor or forced compulsory work is

prohibited for any supplier producing product for SRG Global.

劳动法——供应商禁止使用童工或被迫强制工作来为 SRG 生产产

品。

b. Fair wage and work practice – suppliers’ wage scales, overtime

practices, work schedules and approach to collective bargaining

will comply with all applicable laws. 公平的工资和工作实践——

供应商的工资比例，加班实践，工作进

度和方式，就集体议价应符合可适用的法律。

c. Discrimination – Suppliers will not engage in any form of

discrimination for any reason (race, gender, color, religion, military




affiliation etc.). The supplier should foster an environment that

allows easy flow of communication from the work force to

Management without fear of reprisal or persecution.

歧视——供应商不应任何理由，不以任何形式来歧视（种族，性

别，肤色，信仰，军事从属关系等）。供应商应营造一种允许从劳

动层到管理层交流的简单流程，而不会受到迫害或报复。

d. Environmental Compliance – The supplier will comply with

all environmental regulatory laws. 环境方针——

供应商将遵循所有环境方面调整的法律。

e. Work Force Safety – Compliance with all applicable work force

safety regulation including but not limited to, proper protective

equipment, training and equipment safeguards. 工作安全性——

遵循所有可使用劳动安全规则，包括但不局限于：

适当的防护设备，培训和设备安全装置。

f. Conflict Minerals, Fair Trade, and Social Responsibility –

Suppliers will comply with all reasonable requests or requirements

related to SRG Global or its customers ongoing compliance with

the SEC Conflict Mineral Rules and other efforts to end illicit trade,

human trafficking, or any other abuses or acts against humanity.

矿物冲突，公平贸易，和社会责任– 供应商将遵守所有合理要求或

与 SRG 相适应的必要条件或其客户持续遵守证券矿产冲突交易规则

并努力结束非法交易，贩卖人口，或任何其他虐待行为或违反人

权。

If you are found to be in violation of any applicable law, SRG Global will take swift

and immediate action to remove current business from you. You will also lose the

ability to compete and secure future business awards.

如发现供应商违反任何一项可适用的法律，SRG 将立即采取措施，从供应商处转移

现有的生意。供应商也将失去后续生意。

The intent of SRG Global is to partner with only those suppliers that not only

demonstrate the desired combination of quality, commercial competitiveness and




innovation, but more importantly those suppliers that do so while maintaining strict

adherence to all applicable laws, fostering a positive, safe, and ethical work

environment.

SRG 对合作伙伴的意图旨在，供应商不仅仅为证明品质合作上的渴望，商业上的竞

争和革新，而且更重要的是供应商在维护的同时严格遵守所有可适用的法律，营造

一种积极，安全和特有的工作氛围，这是 SRG 对于想合作的伙伴的意旨所在。

Regional Specific Addendums

地区性特殊附录

In addition to the requirements outlined in the previous sections of the SRG

Global Supplier Quality Manual, each Region (North America, Europe, Asia

etc.) may have additional or specific requirements. The following

addendums outline those requirements. These are in addition to the

requirements listed above, not in lieu of. When supplying SRG Global




Plants in multiple regions, the shipment and expectations are governed by

the Supplier Quality Manual and the applicable addendum for that region.

除以上 SRG 供应商质量手册所概述的要求外,每个地区(北美洲,欧洲,亚洲)可

能有一些额外的或特殊的要求。以下附录所概述的那些要求不可代替上诉所

概述的要求。当为 SRG 多个地区供应时,货运和期望管辖适用该地区的供应

商质量手册和附录。




Addendum “A” North America Specific Requirements

附录 A 北美特殊要求

2.0 Quality Systems Requirements

质量体系要求

Suppliers providing SRG Global with heat treated, plated or coated product /

material shall meet the requirements of the AIAG CQI- 9, 11,12,15 Heat Treat,

Plating, Coating and Welding System Assessments. Records of these

assessments including any corrective actions required for compliance shall be

maintained and made available upon request by SRG Global.

供应商提供给SRG的热处理产品，电镀产品，涂膜产品应满足AIAG CQI-

9,11,12,15 中热处理，电镀，涂膜和焊接的系统评估要求。这些评估记录应包括任

何纠正对策并应遵从SRG要求去维护并可用。

11.0 Nonconforming Product

不合格品

In the event any of the SRG Global North American Plants have to sort

product due to the supplier’s inability or unwillingness to do so, a rate of

$120 per person, per hour will apply.

Administrative/Manpower fees shall be a one time charge per incident of $500.

如果由于供应商没有能力或不愿意去挑选产品而使 SRG 北美工厂去挑选产品

的，按每人每小时$120 收取费用。管理和人力费每次收取$500。

12.0 Delivery

发运


进口要求

All suppliers must be in compliance with US Customs regulations and the import

and export laws and regulations of the United States and those of any other




jurisdiction or country as may be applicable. Requirements include completion of

annual NAFTA Certificate of Origin for all parts supplied, C-TPAT (Customs-Trade

Partnership Against Terrorism) questionnaire, TSCA (Toxic Substance Control Act)

certification and any other applicable laws or regulations.




所有供应商必须顺从美国海关的进出口法律法规和任何其他管辖权或国家可使用

的。需求包括所有产品供应商应完成原产地的年度北美自由贸易协定证书，海关商

贸反恐怖联盟调查表，美国有毒物质控制法证书和任何其他使用法律法规。

The United States government requires that SRG Global and our suppliers utilize

pallets that have been certified as having been constructed from wood that has

been treated / fumigated. The pallets need to bear a seal, showing certification.

The US requirement affects all inbound shipments into the United States. For more

information visit the following web site http://www.aphis.usda.gov/ppq/wpm/.

美国政府要求 SRG 和我们的供应商使用治疗/熏蒸过的并有证书的木质栈托

盘。此图片需要承受海运并显示认证。其要求适用于所有入境美国的托盘。

更多信息请访问以下网址 http://www.aphis.usda.gov/ppq/wpm/.

http://www.aphis.usda.gov/ppq/wpm/

http://www.aphis.usda.gov/ppq/wpm/




Addendum “B” Europe Specific Requirements

附录 A 北美特殊要求


不合格产品

In the event any of the SRG Global Europe Plants have to sort product due to the

supplier’s inability or unwillingness to do so, a rate of 32 euros per person, per hour

will apply.

Administrative/Manpower fees shall be a one time charge per incident of 250

euros.

如果由于供应商没有能力或不愿意去挑选产品而使 SRG 欧洲工厂去挑选产品

的，按每人每小时€ 32 收取费用。

管理和人力费每次收取€ 250。

12.0 Delivery

发运


有害物质

REACH (Registration, Evaluation and Authorization of Chemicals)

化学品的注册，评估，授权和限制

Suppliers must comply with European Union Regulation Registration Evaluation

Authorization and Restriction of CHemicals (REACH) and any/all amendments. This

applies to suppliers that provide substances on their own, in preparations or in

articles. For information about how to comply with this requirement and you can also

obtain information from the following web site: http://www.echa.europa.eu.

供应商必须遵从欧洲联盟的化学品的注册，评估，授权和限制的所有修正案。适用

于供应商提供自己的物质中，在准备中或物品中。对于怎样遵从这一要求的信息你

同样可以从以下网址中获得：http://www.echa.europa.eu.

http://www.echa.europa.eu/

http://www.echa.europa.eu/





进口要求

All suppliers must be in compliance with EU Customs regulations and the

import and export laws and regulations of the European Union and those of

any other jurisdiction or country as may be applicable. This regulation

(Council Regulation (EC) No 260/2009 of 26 February 2009 on the common

rules for imports) aims to establish common rules for imports into the

European Union (EU) based on the principle of the freedom of import and

to define the procedures enabling the EU to implement, where necessary,

the surveillance and safeguard measures required to protect its interests.

所有供应商必须顺从欧洲海关的进出口法律法规和任何其他管辖权或国家可使用

的。本条例（理事会发布的 2009 年 2 月 26 日（EC）260/2009 号进口通用规则）

的规则旨在建立共同将规则导入到欧盟的自由进口和定义过程使欧盟能够实现的原

则。在必要时，所需的监控和保障措施来保护自身利益。




Addendum “C” Asia Specific Requirements

附录 C 亚洲特殊要求


不合格品

In the event SRG Global has to sort product due to the supplier’s inability or

unwillingness to do so, a rate of 50 RMB per person, per hour will apply.

Administrative/Manpower fees shall be a one time charge per incident of

500 RMB.

如果由于供应商没有能力或不愿意去挑选产品而使 SRG 亚洲工厂去挑选产品

的，按每人每小时￥50 收取费用。

管理和人力费每次收取￥500。




“Attachment A”

Supplier Contact List

Supplier Name

DUNS Number

Mailing Address

Manufacturing

Address

Contact Name Position Phone Cell Email

Customer

Primary

Secondary

Scheduling

Primary

Secondary

Shipping

Primary

Secondary

Quality

Primary

Secondary

Engineering

Primary

Secondary

After Hours

Primary

Secondary

Management

Primary

Secondary




“Attachment B”

SRG Global Supplier Product/Process Change Request Tracking #:

Supplier: Change or Deviation

Part Name:

Permanent - Start:

Part

Number:

Temporary -

From:

To:

Program: Submission Date:

Pre-production Current Production Service

Running Change Obsolescence Change Common Part:

Plants Affected:

Taylor Covington

Newbern

Irapuato

Evansville

Portageville

Liria

Farmington

Ripley

IBI

Morehead

Suzhou

Boleslawiec Current Process or Condition:

Proposed Change to Process or Condition:

Reason for Change / Effect of Change:

How will the change be verified?

Date PFMEA/DFMEA

Reviewed by Supplier:

Date PFMEA/DFMEA

Reviewed by SRG Global:

Estimated Cost:

(local currency)

Part Cost Affected? Old

Price:

New

Price:

Yes

No




All sections above must be completed for this request to be considered.

SRG Global Approval: Approve Reject Comments Buyer

Supplier QA

Program Mgmt




“Attachment C”

Supplier Quality Manual Acknowledgement

Dear Valued Supplier,

SRG Global Inc. maintains our supplier requirements on our website. Please go to

http://www.srgglobal.com/suppliers to view the latest revision of the SRG Global

Supplier Quality Manual. The completion and return of this letter indicates your

understanding of SRG Global Supplier Quality Requirements.

Company Name Location

Name Title

Email Phone

Please complete and return this acknowledgement via email to:

North America:

[email protected]

Asia:

[email protected]

Europe:

[email protected]


mailto:[email protected]






Revision Log

版次记录

Revision 8 dated - May 13, 2014

版次 8 日期 – 2014 年 5 月 13 日

6.0 Production Part Approval Process


Added - the underlined text below to the section Requirements and Expectations

增加 - 章节要求和期望标有下划线的文本。

Any modifications after PPAP to part, process or facility must be communicated in

writing no less than 90 days prior to the intended start of the part/product change or

facility location change, using the SRG Global Supplier Product Process Change

form (See Attachment “B”) and must be approved by SRG Global Corporate

Purchasing and Supplier Quality prior to commencement of activity. The activity

must include resubmission of PPAP.

PPAP 后对产品的任何更改，制程或能力必须在零件/产品变更或设施变更开始前不

少于 90 天内通过填写 SRG 的供应商产品变更表（见附件“B”）并且在此变更之前

必须得到 SRG 采购和供应商质量的批准。活动必须包括 PPAP 的重新递交。


有害物质

Added – In addition the supplier must conform to additional restricted material per

the list at http://www.srgglobal.com/suppliers

增加 – 此外，供应商必须根据网站 http://www.srgglobal.com/suppliers 清单遵从额

外的限制材料。

15.0 Tooling

模具

Added - and Gauges to the heading






增加 – 检具到标题

Added - the underlined text below to section 15.0

增加 – 以下章节 15.0 标有下划线的文本

You shall maintain all tooling and gauges provided by SRG Global and our

customers, in good condition so that the manufacture of the parts are not

interrupted. Tooling and Equipment maintenance records must be maintained and




be available upon request from SRG Global. You shall maintain and calibrate all

gauges provided by SRG Global and our customers.

你应该维护提供给 SRG 和我们客户的所有的模具和检具在一个良好的状态下，从而

不会中断部件的生产。模具和设备维护必须跟进 SRG 的要求进行记录。你应该维护

并校准所有提供给 SRG 和我们客户的检具。

“Attachment B” “附件

B”

Added Taylor to Plants Affected Selection

增加泰勒到工厂受影响的选择。

Documents

Supplier Quality Manual - SRG Global · 2016-05-12 · Supplier Quality Manual Note: Printed Copies are Uncontrolled May 13, 2014 – Rev. 08 6 You will utilize the planning procedures