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Visa Inc. 2017 Investor Day
Global Growth Opportunity
Ryan McInerney
President
Key Summary
• Visa has enormous growth potential
• We are investing in three areas that are critical to our growth and success:
– Developing deep partnerships based on value-added products and services
– Enabling continued growth in digitalcommerce
– Expanding access to Visa products globally –especially leveraging connectivity to enable a significant increase in our network end-points
• While we face new threats and increasing competition, we are proactively addressing these challenges
• We are investing in local resources and capabilities, and tailoring our approach market by market to ensure we deliver relevant solutions and capabilities
1
Conversion
of Cash
$17T in cash and check
2
Shift to Digital
Commerce
$2T sales, 5X growth rate vs physical
2X higher Visa share than physical
3
Expanding to
New Segments
$30T+ addressable spend
B2B
P2P
G2C
B2C
Significant Opportunity to Grow Payments
Source: Visa analysis of data from Oxford Economics, Nilson Report, Euromonitor, Haver Analytics, UK Card Association, Central Bank of the Russian Federation, Norges Bank, Swiss National Bank, Bank of Thailand, Reserve Bank of Australia, Federal Reserve, Statistics New Zealand, Saudi Arabian Monetary Agency, Central Bank of Ireland, eMarketer PRO as of June 13, 2017, comScore study (2016), McKinsey & Company (2017), EIU (2017)
Converting Cash and Check Remains a Large Opportunity…
Global Cash and CheckUSD, Trillions, 2016 Constant Dollars
1
$15.6 $15.9 $16.4 $16.6 $17.0
2012 2013 2014 2015 2016
CAGR2%
Source: Visa analysis of data from Oxford Economics, Nilson Report, Euromonitor, Haver Analytics, UK Card Association, Central Bank of the Russian Federation, Norges Bank, Swiss National Bank, Bank of Thailand, Reserve Bank of Australia, Federal Reserve, Statistics New Zealand, Saudi Arabian Monetary Agency, Central Bank of Ireland
North America
$3.2TAsia Pacific
$6.1T
Europe
$3.5T
LAC
$1.8T
Global Cash and CheckUSD, 2016
CEMEA
$2.4T
…All Around the World
Source: Visa analysis of data from Oxford Economics, Nilson Report, Euromonitor, Haver Analytics, UK Card Association, Central Bank of the Russian Federation, Norges Bank, Swiss National Bank, Bank of Thailand, Reserve Bank of Australia, Federal Reserve, Statistics New Zealand, Saudi Arabian Monetary Agency, Central Bank of Ireland
CAGR
4%91% 85%
20202016
Digital
Physical
Spend is Increasingly Shifting from Physical to Digital
Note: Total global retail spend excludes travel and event ticket sales Source: eMarketer PRO as of June 13, 2017
2
Total Global Retail Spend
9% 15% 20%
For every $1 dollar spent…
Digital
43¢
…is charged on a Visa card
Visa Benefits Significantly from the Shift to Digital
Note: Both figures exclude China; digital share figure is for desktop expenditure only and also excludes CEMEASource: Visa analysis of data from Oxford Economics, Nilson Report, Euromonitor, Haver Analytics, UK Card Association, Central Bank of the Russian Federation, Norges Bank, Swiss National Bank, Bank of Thailand, Reserve Bank of Australia, Federal Reserve, Statistics New Zealand, Saudi Arabian Monetary Agency, Central Bank of Ireland, comScore study (2016)
Physical
15¢
Opportunities Example Partners
P2P
G2C
B2C
B2B
Significant Visa Opportunity within New Segments
Source: McKinsey & Company (2017) and EIU (2017)
$5T
$5-1
0T
>$20T
• Prevents misuse of funds, expands financial access,
serves as effective disaster relief instrument
• Real-time disbursement of funds, especially
powerful for the “gig economy”
• Increasingly shifting to electronic and mobile
payment models
• Deliver real-time, seamless experiences
• Still largely based on check and ACH/EFT
• Multinationals seeking cross-border solutions
3
B2B CONNECT
+65%
Visa Direct VolumeUSD Billions
Contract Staffing Marketplaces
Lotteries & Gaming Sharing EconomyFinancial Institutions
Merchants
Government
Enables “pushing” funds to a Visa card
Person
Credit Prepaid
Debit
Visa Direct Extends the Visa Network to Serve New Segments
Note: Q2’16 and Q2’17 are for the fiscal yearSource: VisaNet settlement data
Q2’17Q2’16
$8
$12
The B2B Segment Represents a Significant Growth Opportunity
Travel
Payments1
A/P & Bill
Payments2
US Healthcare
Payments3
Marketplace
Payments4
Global Opportunity ~$1T ~$13T ~$2T ~$3T
Visa Capabilities
• Single use & central
travel accounts
• Online travel agency
payment flows
• Enhanced data (data
aggregators and folio
data)
• Invoice-to-pay
automation
• Tokenized, virtual cards
• Virtual card integration
• Dynamic discounting &
supply chain finance
• Virtual card integration
for hospital procurement
• Patient reimbursement
via Visa Direct
• Medical claim payments
with cards
• Enhanced data
• Self-registration driven
via API
• Integrated payables
(virtual card)
Source: 1) GBTA BTI™ Outlook (2016); 2) Visa CCE estimates; 3) Large and middle market US hospitals only, Bank of America (2015), Mercator (2015), IBISWorld (2009), Deloitte Research (2010), Aite Group (2015); 4) QYR ICT Research Center (2017)
In Summary, Visa Has Enormous Growth Potential
Converting cash and check
to Visa cards remains a
significant opportunity in
all parts of the world: $17T in
annual spending
1
Spending is rapidly shifting
from physical to digital,
and Visa captures more than
double its share of spend in
digital commerce
2
Large opportunity to capture
spend in additional segments
(P2P, disbursements, B2B)
3
Capturing Our Growth Opportunity
Drive Digital
Accelerate the growth of digital commerce with simple, secure,
and easy-to-use payment solutions
Deepen Partnerships
Develop deeper partnerships with financial institutions, merchants, acquirers, new
industry partners, and governments
Expand Access
Expand access to Visa products and services globally
Visa’s Partners Are Critical to Our Growth and Success
Source: Visa Operating Certificates CY2016. Merchant locations are provided by Visa’s issuing and acquiring financial institutions; card counts include cards carrying the Visa, Visa Electron, V PAY and Interlink brands as well as PLUS proprietary cards.
Issuance Acceptance
Strategic Partners
Governments
3B+cards
13,000+ issuers
3,000+acquirers
44Mmerchant locations
Strengthening Partnerships – Issuer Solutions
Improving Business Performance Enabling a Great Buying Experience Enhancing Security
Debit Processing (DPS)
Visa Performance Solutions
VisaVue
Integrated Marketing Solutions
Credit Performance Accelerator
Premium Product Optimizer
Cross-border Accelerator
Authorization Improvement Engine
Rewards Redemption
Visa Offers Platform
Cardholder Benefits Platform
Transaction Controls
Travel Notification Service
Visa Account UpdaterACCOUNT
UPDATER
Visa Advanced Authorization
Visa Risk Manager
Visa Token Service
3D Secure 2.0
Mobile Location Confirmation
Credit Risk Solutions
Virtual Cards
Strengthening Partnerships – Merchant & Acquirer Solutions
Visa Commerce Network
Rewards Redemption
Visa Advertising Solutions
Merchant Measurement
Co-Marketing
Decision Manager
Cardinal Commerce
Visa Token Services
3D Secure 2.0
Visa Transaction Advisor
ACCOUNT
UPDATER
TRANSACTION
ADVISOR
Improving Business Performance Enabling a Great Buying Experience Enhancing Security
Commercial partnerships strengthen and extend the four-party model
Strengthening Partnerships – Strategic Partners
Platform Providers Commerce Enablers Internet of Things
Strengthening Partnerships – Governments En
gag
em
en
t Evo
luti
on
Signed MOU for a G2C program with potential for 60M new accounts, 250K new acceptance points, and incremental $100B+ in annual PV
EgyptStrategic Partnership
Building Capabilities and Standards
IndiaFocus on payment digitization (BharatQR, cashless city), education, and capacity building
ChinaConstructive Engagement
Lay groundwork for future product introductions, financial education, and trust and confidence in Visa
Building Ecosystems
Modernized government payment system by digitizing 8 subsidy programs onto a Visa card
Dominican Republic
Seeking to double the POS network and accelerate PV growth with an infrastructural development project
Poland
Growing Digital Commerce
Core Card Enablement
• eCommerce enablement
• Unblock BINs
• Cross-border enablement
• Authorization rates
• Visa Token Service
• 3D Secure 2.0
• Decision Manager
• Card controls
• Mobile Location Confirmation
Security
• Internet of Things
• Voice commerce
• Connected Car
• Wearables
Next Generation Commerce
• Visa Checkout
• PAYs
• mVisa
• CyberSource
Ease of Use
Expanding Access Has Grown the Visa Network
Source: Operating certificates and Visa Networks CY2016
‘01 ‘08 ‘16‘58 ‘92 ‘00 ‘16‘58 ’10
1
2
344
30
20
10
Visa CardsBillions
Visa Merchant LocationsMillions
We Continue to Grow Our Product Base and Acceptance…
Expand Acceptance+Expand Issuance
Core Products• Credit
• Debit
• Pre-paid
• Commercial
Expansion Products• Virtual Cards
• Visa Direct
• B2B Connect
Cheaper, faster, smarter POS solutions…• Smart POS
• Contactless
• mPOS
• QR
…enable significant merchant expansion• New merchant categories
• New segments
• Expanding markets
…and Enable Billions of Connected Devices to Pay and Be Paid…
Wearables Transportation Home Retail Cities
…Leading to an Explosion in the Visa Network
Source: Operating certificates and Visa Networks CY2016
Today
3B+cards
44Mmerchant locations
Tomorrow: 10x Increase
~30Bways to pay
~400Mways to be paid
We Are Proactively Addressing a Number of Emerging Threats
Threat Description Examples Visa Advantages Approach
National
Payment
Schemes
• Government
sponsored or
mandated domestic
payment scheme
• World-class brand
• Global acceptance
• Superior products
• Digital and
innovation
• Scale and ability to
invest
• Compete
aggressively with
new products &
innovation
• Continue driving
preference among
issuers, merchants,
and consumers
• Use scale advantages
to fund local
investments in brand,
acceptance, and new
features
Faster
Payments
Technology
Disruptors
We Are Proactively Addressing a Number of Emerging Threats
Threat Description Examples Visa Advantages Approach
National
Payment
Schemes
• New, real-time “push
payment” systems
• Focused on new
segments: P2P, G2C,
B2C
• Over time, may
expand to retail POS
• Proven real-time
network (VisaNet)
• Push payment
capabilities (Visa
Direct)
• Established operating
regulations
• Trusted brand
• Established
connections –
financial institutions,
merchants
• Expand real-time
Visa Direct product
capabilities around
the world globally
• Partner with key
global platforms to
embed Visa Direct as
preferred payment
method
Faster
Payments
Technology
Disruptors
We Are Proactively Addressing a Number of Emerging Threats
Threat Description Examples Visa Advantages Approach
National
Payment
Schemes
• Non-financial
institution
competitors and
technology platforms
building out large-
scale payment
ecosystems
• Commerce brands
• Messaging
platforms
• Fintech players
• Open access to
VisaNet and Visa
services via API (Visa
Developer Platform)
• Proven real-time
network (VisaNet)
• Established operating
regulations
• Established
connections –
financial institutions,
merchants
• Develop deep
commercial
partnerships that
support and expand
the four-party model
• Make Visa the
commerce platform
of choice for any and
all developers
• Compete vigorously
where needed
Faster
Payments
Technology
Disruptors
Tailoring Our Approach by Market
Note: PCE penetration includes both credit and debit cards; the characteristics noted above are representative for each market category, but each characteristic may not apply to each example country within each marketSource: Visa analysis of data from Oxford Economics, Nilson Report, Euromonitor, Haver Analytics, UK Card Association, Central Bank of the Russian Federation, Norges Bank, Swiss National Bank, Bank of Thailand, Reserve Bank of Australia, Federal Reserve, Statistics New Zealand, Saudi Arabian Monetary Agency, Central Bank of Ireland, Euromonitor Passport Database, Timetric, Lafferty, RBR-EFTPOS, World Bank – World Development Indicators (CY2015)
Market Characteristics Examples ApproachTerminals
per 1,000 pop
PCE
Penetration
GDP per
Capita ($K)
Developed >15 >25% >$25
• US
• UK
• Canada
• Australia
• Provide innovative, convenient ways to pay and be paid
(contactless, IoT, PAYs)
• Partner with technology disruptors to create new payment
experiences
• Expand into new segments and categories
• Provide innovative merchant solutions
Developing 5-20 10-30% $5-$25
• India
• South Africa
• Argentina
• Poland
• Offer full range of products: affluent credit, commercial,
pre-paid, etc.
• Massively expand acceptance, targeting everyday spend
merchant categories
• Grow preference for Visa cards versus alternatives
• Government partnerships to drive electronification
Emerging <5 <10% <$5
• Myanmar
• Kenya
• Egypt
• Introduce and grow core products: debit, credit, and prepaid
• Build acceptance in core categories – emphasis on
mobile/digital
• Government partnerships to drive electronification
Key Summary
• Visa has enormous growth potential
• We are investing in three areas that are critical to our growth and success:
– Developing deep partnerships based on value-added products and services
– Enabling continued growth in digitalcommerce
– Expanding access to Visa products globally –especially leveraging connectivity to enable a significant increase in our network end-points
• While we face new threats and increasing competition, we are proactively addressing these challenges
• We are investing in local resources and capabilities, and tailoring our approach market by market to ensure we deliver relevant solutions and capabilities
This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995
that relate to, among other things, our future operations, prospects, developments, strategies, business growth and financial outlook.
Forward-looking statements generally are identified by words such as "believes," "estimates," "expects," "intends," "may," "projects,"
“could," "should," "will," "continue" and other similar expressions. All statements other than statements of historical fact could be
forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance and are subject to
certain risks, uncertainties and other factors, many of which are beyond our control and are difficult to predict. We describe risks and
uncertainties that could cause actual results to differ materially from those expressed in, or implied by, any of these forward-looking
statements in our filings with the U.S. Securities and Exchange Commission, including our Annual Report on Form 10-K for the year
ended September 30, 2016 and our subsequent reports on Forms 10-Q and 8-K. Except as required by law, we do not intend to update
or revise any forward-looking statements as a result of new information, future events or otherwise.
***
Note: All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply
product endorsement or affiliation with Visa. With the exception of slide titled “Acceptance Penetration Drives PCE Penetration,” PCE is
defined as Purchase PCE (does not include non-financial transactions).
Forward-Looking Statements