WCR Presentation NW Realtors

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    Accountability: Your Key toSuccess in the Modern Real

    Estate Industry

    Presented by:

    Matthew Dollinger

    VP of Strategic Development@properties

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    @mattdollinger

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    What do you think of when youthink of accountability?

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    What is Accountability?

    Accountability is a concept in ethics oftenused synonymously with such concepts asresponsibility answerability, liability, and

    other terms associated with the expectationof account-giving.

    In leadership roles, accountability is theacknowledgment and assumption ofresponsibility for actions, products, anddecisions.

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    My accountability

    ME

    PersonalAccountability

    AgentPopulation

    Agent

    Audience(i.e. Clients)

    ProfessionalAccountability

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    Exercise:Think about one thing your are

    incredibly proud of youaccomplished.

    How did you accomplish this?

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    Who are you accountable to?

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    Who are we accountable to?

    Our Clients Our Family

    Our Industry Our Business Our Teammates

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    Can these people hold youaccountable?

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    Simple Steps to Accountability

    1.Explore why you are going todo this (your purpose)

    2.Create a plan you believe in3.Find a support system4.Track your results (and revisit

    them often!)

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    1. Your Purpose

    What is yourmotivation? Fear?

    Guilt? Responsibility? Greater Good?

    Achievement? Recognition?

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    1. Your Purpose

    Define your overall goal Personal

    I want my family to be proud Professional

    I want to make $100k this year

    Self I want a new BMW X6

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    2. Create your plan

    1. Start with the end in mind2. Define activities to that end

    3. Quantify activities4. Plan consistent actions

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    Our goal is 22 transactions

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    What does it take to do 1transaction?

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    Transaction Exploration

    Assess your past yearsbusiness and seek business

    source Qualify and Analyze future

    business from sources

    Explore alternative sources ofbusiness and quantify

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    Past Business Assesment

    Direct Mail

    Quantity Sent

    Money Invested

    Business Generated

    Target Audience

    Closed Client

    Referral Name

    Contact Methods

    Business Generated

    Acquired Method

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    Future Sources (Sphere)

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    ($) / (Q x t) = ROI

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    Quantify Activites

    Our Goal is 1 transaction Ex. Sphere of Influence

    Database of 100 A/B Clients Direct mail every month Phone calls to top 30 1 x month Eblast to all 1 x month

    F2F with top 10 1 x every 2 months 10 referrals generated in 2010

    I generate 1 referral per 28

    contacts with my SOI*

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    Plan Consistent Actions

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    Plan Consistent Actions

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    Your Goal is toWIN the day

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    3. Develop a Support System

    Think back to the 1 thing youare proud of how did you

    accomplish that?

    Family, Friends, Colleagues, Manager,

    Online Friends, Coach, Clients

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    Find a support system

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    Track your results

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