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CURRICULAM VITAE
ANAMIKA SINGH
H-13,Sarita Vihar ,New Delhi
Phone:09717868903
E-mail:[email protected]
Specialization:
MBA (International Business& Marketing)
Career Objective:
To accept the challenges and convert them into opportunities with my strengths and to acquire knowledge
and experience, while contributing to the growth of the organization
Work Experience:
Company Name : J Mitra & Co. Pvt. Ltd
Designation : Executive-Sales &Admin
Working From : Dec 2010 to Dec 2012
I was associated with M/s J. Mitra & Co. Pvt. Ltd, who is leading player in Diagnostic Industry as
Executive-Sales & Administration and handled entire Sales coordination and Administrative work.
Job Responsibilities:
Sales Coordinator Responsibilities-
Attending of Weekly Meetings and Sales Review Meeting, making of Minutes of Meeting
and circulating to all.
Compilation of Weekly Status Reports and Analysis and POB (Pen Order Booking) Tracking
on monthly basis
Compilation of Fortnightly Reports of sales staff and updation in Fortnightly Report Tracker.
Follow up and Collation of Monthly Performance Target vs. Achievement Report .
Making of Call Summarization Report in order to track the customer calls made and sending
these to the management.
Tracking and follow-ups for TIP (Technical Interaction Program me) and CME (Continuous
Medical Education) and maintaining of relevant details .
Customer Profile Analysis for all customers and Area Coverage compilation of field staff .
Maintaining of proper coordination with Sales Personnel and providing them
backend support with closure of administrative issues of sales s
Monthly Sales Force Expenses Verification, Calculation and maintaining of details for the
same.
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Follow ups of Customer Visits and Payments Status.
Coordination with Accounts Deptt. on all monetary matters pertaining to Sales Personnel.
b) Administrative Responsibilities-
Preparation of SOPs (Standard operating procedures) as per the ISO,
maintaining Documents as per the procedures and updating as the processes
are changed.
Making of MRM (Management Review Meeting ) data for Sales- Admin Deptt
and Attending of MRM Meeting.
Customer Retention Analysis as per the ISO Guidelines.
Preparation of official letters and authorization letters.
Follow up with field force regarding Gift distribution , Conference and ReviewMeeting and compilation of data for the same
Making of Sales data and Sales Targets for region and circulating to field
Personnel.
Sales staff Attendance compilation and circulation
Maintenance of Filing system of Sales -Admin Deptt and Updation of same on
regular basis.
C) Training Responsibilities-
To provide Administrative and basic IT training to field personnel and making
of Performance Assessment Report of the same
Skills:
Knowledge about ISO 9001:2008
ERP (Enterprise Resource Planning), CSMS (Customer Support Management Software) and
handling of Speed CRM (Customer Resource Management)
Have knowledge about making of Standard Operating Procedures ( SOPs ) and made SOPs of
the Sales-Admin Deptt
Presentation Skills
Projects:
Has done project on E-mail Marketing given.
Have done project on Export Strategy Of Cipla And Ranbaxy For Pharmaceutical Productsand Summer project on Brand Promotion and Business Development Of Search Engine
Optimization during MBA.
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Educational Qualifications:
PG Diploma in Management (International Business/ Marketing) 2010 92%
Asia Pacific Institute Of Management, New Delhi
B.Sc (Microbiology) 2008 65%
St, Thomas College, Chhattisgarh
12th (PCB) 2004 68%
Delhi Public School, Chhattisgarh
10th
Delhi Public School, Chhattisgarh 2002 78%
IT Skills:
Basic knowledge about MS Word, MS Excel, MS PowerPoint and MS Outlook.
Has done 6 months course on Business Support Executive from
Aptech Institute, New Delhi
Have knowledge about Advanced Excel, MS Access and Windows 7
Personal Vitae:
Fathers Name: Mr. B.P.Singh
Date Of Birth : 3rd September 1986
Hobbies : Listening To Music, Reading and Making Friends
Place: New Delhi (ANAMIKA SINGH)