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    CURRICULAM VITAE

    ANAMIKA SINGH

    H-13,Sarita Vihar ,New Delhi

    Phone:09717868903

    E-mail:[email protected]

    Specialization:

    MBA (International Business& Marketing)

    Career Objective:

    To accept the challenges and convert them into opportunities with my strengths and to acquire knowledge

    and experience, while contributing to the growth of the organization

    Work Experience:

    Company Name : J Mitra & Co. Pvt. Ltd

    Designation : Executive-Sales &Admin

    Working From : Dec 2010 to Dec 2012

    I was associated with M/s J. Mitra & Co. Pvt. Ltd, who is leading player in Diagnostic Industry as

    Executive-Sales & Administration and handled entire Sales coordination and Administrative work.

    Job Responsibilities:

    Sales Coordinator Responsibilities-

    Attending of Weekly Meetings and Sales Review Meeting, making of Minutes of Meeting

    and circulating to all.

    Compilation of Weekly Status Reports and Analysis and POB (Pen Order Booking) Tracking

    on monthly basis

    Compilation of Fortnightly Reports of sales staff and updation in Fortnightly Report Tracker.

    Follow up and Collation of Monthly Performance Target vs. Achievement Report .

    Making of Call Summarization Report in order to track the customer calls made and sending

    these to the management.

    Tracking and follow-ups for TIP (Technical Interaction Program me) and CME (Continuous

    Medical Education) and maintaining of relevant details .

    Customer Profile Analysis for all customers and Area Coverage compilation of field staff .

    Maintaining of proper coordination with Sales Personnel and providing them

    backend support with closure of administrative issues of sales s

    Monthly Sales Force Expenses Verification, Calculation and maintaining of details for the

    same.

    mailto:[email protected]:[email protected]
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    Follow ups of Customer Visits and Payments Status.

    Coordination with Accounts Deptt. on all monetary matters pertaining to Sales Personnel.

    b) Administrative Responsibilities-

    Preparation of SOPs (Standard operating procedures) as per the ISO,

    maintaining Documents as per the procedures and updating as the processes

    are changed.

    Making of MRM (Management Review Meeting ) data for Sales- Admin Deptt

    and Attending of MRM Meeting.

    Customer Retention Analysis as per the ISO Guidelines.

    Preparation of official letters and authorization letters.

    Follow up with field force regarding Gift distribution , Conference and ReviewMeeting and compilation of data for the same

    Making of Sales data and Sales Targets for region and circulating to field

    Personnel.

    Sales staff Attendance compilation and circulation

    Maintenance of Filing system of Sales -Admin Deptt and Updation of same on

    regular basis.

    C) Training Responsibilities-

    To provide Administrative and basic IT training to field personnel and making

    of Performance Assessment Report of the same

    Skills:

    Knowledge about ISO 9001:2008

    ERP (Enterprise Resource Planning), CSMS (Customer Support Management Software) and

    handling of Speed CRM (Customer Resource Management)

    Have knowledge about making of Standard Operating Procedures ( SOPs ) and made SOPs of

    the Sales-Admin Deptt

    Presentation Skills

    Projects:

    Has done project on E-mail Marketing given.

    Have done project on Export Strategy Of Cipla And Ranbaxy For Pharmaceutical Productsand Summer project on Brand Promotion and Business Development Of Search Engine

    Optimization during MBA.

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    Educational Qualifications:

    PG Diploma in Management (International Business/ Marketing) 2010 92%

    Asia Pacific Institute Of Management, New Delhi

    B.Sc (Microbiology) 2008 65%

    St, Thomas College, Chhattisgarh

    12th (PCB) 2004 68%

    Delhi Public School, Chhattisgarh

    10th

    Delhi Public School, Chhattisgarh 2002 78%

    IT Skills:

    Basic knowledge about MS Word, MS Excel, MS PowerPoint and MS Outlook.

    Has done 6 months course on Business Support Executive from

    Aptech Institute, New Delhi

    Have knowledge about Advanced Excel, MS Access and Windows 7

    Personal Vitae:

    Fathers Name: Mr. B.P.Singh

    Date Of Birth : 3rd September 1986

    Hobbies : Listening To Music, Reading and Making Friends

    Place: New Delhi (ANAMIKA SINGH)