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c re,or James& 2005& %ne Billion Customers: !essons from
the &ront !ines of Doin" Business in China. Eall treet Journal
)oo.: ?ree Press&
urp%" )"rne J& 200'& !e Deal: How a Youn" American' in
Business' in !o e' and in% er His Head' (ic)*+tarted a ,ultibillion
Dollar Industry in -urope & 9e/ or.
9 : t& artin@s Press&
torti Crai,& 200F&he Art of Crossin" Cultures. 9ic%olas
)reale" Pu!lis%in,)ostonG on on&torti Crai,&
200F&+pea)in" of India: Brid"in" the Communication Gap /hen
/or)in"
/ith Indians. 8ntercultural Press )oston A&torti Crai,&
2001& he Art of Comin" Home & 9ic%olas )reale"
Pu!lis%in,&
Hall # /ar & 1 0& he Hidden Dimension & Anc%or
!oo.s: 9e/ or. 9 &Zafer Parlar & Business % er ur)ish
Coffee: ips &or Doin" Business in ur)ey Assi,ne select rea
in,s&
EXPECTATIONS, EVALUATION AND GRADING
&'!ectations:
Atten ance acti e participation an a positi e attitu e are re
uire forsuccessful completion of t%is course& I ust !e present
to /in is true of s.ill !uil in,an most ot%er t%in,s in life&
an" sessions in ol e ,roup acti ities an 8 plan anor,anize t%em
assumin, all stu ents /ill !e present& #lease notify me as far
in ad anceas possible if you are unable to attend any class or
exercise so that I may ad0ust theacti ities as necessary.
&valuation: At t%e en of t%e course stu ents /ill recei e a
letter ,ra e !ase on t%eir performance& T%e ,ra e components of
t%e course inclu e:
Assi,nments Percenta,e ofPoints
course ,ra e
Participation 7atten ance an preparation for class iscussion;
10K100
Cultural communication pro!lem presentation 10K100
78n i i ual presentation an anal"sis of
cross-culturalcommunication situation;
IOutsource !lo, 10K100
Case stu " anal"sis of cross-cultural miscommunication 7To 15K
150 !e complete in-class;Culture De!rief assi,nment 15K 150
7C%oosin, one !oo. from t%e pro i e list an
preparin, a e!rief& 8nclu es in i i ual 7F5pts; an,roup
component 7F5pts;&
3
http://www.amazon.com/J.-Byrne-Murphy/e/B001JSEC9C/ref=ntt_athr_dp_pel_1http://www.amazon.com/Craig-Storti/e/B001K7PYOY/ref=ntt_athr_dp_pel_1http://www.amazon.com/s/ref=ntt_athr_dp_sr_1?_encoding=UTF8&field-author=Zafer%20Parlar&search-alias=digital-text&sort=relevancerankhttp://www.amazon.com/J.-Byrne-Murphy/e/B001JSEC9C/ref=ntt_athr_dp_pel_1http://www.amazon.com/Craig-Storti/e/B001K7PYOY/ref=ntt_athr_dp_pel_1http://www.amazon.com/s/ref=ntt_athr_dp_sr_1?_encoding=UTF8&field-author=Zafer%20Parlar&search-alias=digital-text&sort=relevancerank
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Countr" !usiness culture anal"sis 20K 200 7 roup pro ect t%at
anal"ses culture usin, t%e tools
learne in class; 8nclu es in i i ual 7100 pts; an,roup component
7100 pts;&
?inal #4am 7 lo!al De4terit" pro ect; 20K 200
Total 100K1000
Complete instructions for eac% assi,nment /ill !e poste on
)lac.!oar &?inal ,ra es represent %o/ "ou perform in t%e class
relati e to ot%er stu ents& our ,ra e/ill not !e !ase on a man
ate tar,et !ut on "our performance& Historicall" t%ea era,e ,ra
e for a ars%all electi e course is a 3&3&
COURSE SIGNIFICANCE AND RELEVANCE
T%e c%an,es in t%e ,lo!al mar.et %a e !rou,%t for/ar t%e .e"
competenc" of future,lo!al !usiness lea ers: t%e a!ilit" to mo e
!et/een cultures an translateinformation across cultures& )*CO
2+0 e elops t%ese intercultural !usinesscompetencies an teac%es stu
ents s.ills t%at are essential in communicatin,information across
cultural !or ers !" /a"s of anal"zin, interpretin, translatin,an
successfull" transferrin, t%at information&
)*CO 2+0 creates t%e foun ation an eeper .no/le ,e of t%e ,lo!al
!usiness conte4tupon /%ic% specific s.ills an stren,t%s are
!uilt& T%e course ma" !e ta.en prior to t%e
upper i ision )*CO (+0: 8nternational )usiness Communication
course /%ic% focuseson or,anizational communication s.ills nee e
for /or.in, in international or ,lo!al !usiness settin,s& T%is
electi e !uil s foun ation to prepare stu ents for upper i
isionclasses /it% ,lo!al emp%asis O= (F0 lo!al ea ers%ip an O= ( 2
lo!al
trate," an t%eir more localize focus on lea ers%ip in O= (F0 an
strate," in O=( 2&
)*CO 2+0 /ill especiall" !enefit !usiness stu ents /%o are
plannin, to participate in or ust returne from t%e international
trips or,anize !" ars%all *n er,ra uate8nternational )usiness
Pro,rams summer interns%ips a!roa an Gor are plannin, to
participate in a semester lon, stu " a!roa offere !" t%e ars%all
c%ool of
)usiness&
ACADEMIC STANDARDS AND UNIVERSITY POLICIES
Attendance. our atten ance an punctualit" are necessar"&
Class iscussions ancourse assi,nments re uire "our presence an
participation in class& 8n cases ofcompellin, personal reasons
7 eat% in t%e famil" %ospitalization etc&; a!sences ma" !e
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e4cuse & ou must present ocumentation of some .in in or er
to e4cuse an a!sence&ou /ill !e mar.e a!sent for t%e a" if "ou
are more t%an ten minutes late for t%e class
or if "ou lea e !efore t%e class is o er /it%out proper
notification&
Assignments . All assi,nments for t%is course must !e complete
on time an turne in at
t%e !e,innin, of t%e class perio & 8f "ou are una!le to
atten class on t%e a" a /rittenassi,nment is ue ma.e arran,ements
for it to !e eli ere to t%e classroom or to m"mail!o4 !efore t%e
class& All late assi,nments /ill recei e a ,ra e penalt"&
ate or not%o/e er "ou are e4pecte to complete all assi,nments to
pass t%is course&
Retention of "Graded" Work. Final exams and all other graded
work whichafected the course grade will be retained or one year a
ter the end o thecourse if the graded work has not been returned to
the student; i.e., i Ireturned a graded paper to you, it is your
responsibility to le it, not mine.
Class Notes Policy
9otes or recor in,s ma e !" stu ents !ase on a uni ersit" class
or lecture ma" onl" !ema e for purposes of in i i ual or ,roup stu
" or for ot%er non-commercial purposest%at reasona!l" arise from
t%e stu ent6s mem!ers%ip in t%e class or atten ance at t%euni
ersit"& T%is restriction also applies to an" information
istri!ute isseminate or inan" /a" ispla"e for use in relations%ip
to t%e class /%et%er o!taine in class ia emailor ot%er/ise on t%e
8nternet or ia an" ot%er me ium& Actions in iolation of t%is
polic"constitute a iolation of t%e tu ent Con uct Co e an ma" su!
ect an in i i ual orentit" to uni ersit" iscipline an Gor le,al
procee in,s&
No recording and copyright notice & 9o stu ent ma" recor an"
lecture classiscussion or meetin, /it% me /it%out m" prior e4press
/ritten permission& T%e /or
Irecor or t%e act of recor in, inclu es !ut is not limite to an"
an all means !"/%ic% soun or isual ima,es can !e store uplicate or
retransmitte /%et%er !" anelectro-mec%anical analo, i,ital /ire
electronic or ot%er e ice or an" ot%er means of si,nal enco
in,& 8 reser e all ri,%ts inclu in, cop"ri,%t to m" lectures
course s"lla!ian relate materials inclu in, summaries Po/erPoints
prior e4ams ans/er .e"s anall supplementar" course materials a
aila!le to t%e stu ents enrolle in m" class /%et%er
poste on )lac.!oar or ot%er/ise& T%e" ma" not !e repro uce
istri!ute copie orisseminate in an" me ia or in an" form inclu in,
!ut not limite to all course note-
s%arin, /e!sites& #4ceptions are ma e for stu ents /%o %a e
ma e prior arran,ements/it% D P an me&
Academic Integrity
Academic +tandards : Aca emic inte,rit" is a critical alue of
t%e *ni ersit" Communit"&8nte,rit" iolations estro" t%e fa!ric
of a learnin, communit" an t%e spirit of in uir"t%at is ital to t%e
effecti eness of t%e *ni ersit"& T%is course is su! ect to t%e
ars%all
c%ool of )usiness Aca emic tan ar s an * C Aca emic 8nte,rit"
tan ar s asetaile in +Campus & Please refer to an !ecome
familiar /it% t%ese stan ar s& 8 /ill
/or. /it% "ou to maintain an atmosp%ere con uci e to personal
inte,rit" intellectual%onest" an et%ical !e%a ior&
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#la"iarism: IPla,iarism is t%e unac.no/le ,e an inappropriate
use of t%e i eas or/or in, of anot%er /riter an can result in se
ere penalties inclu in, an I? in t%ecourse& T%e !est /a" to a
oi pla,iarism is to carefull" ocument "our sources e en/%en "ou are
onl" ma.in, use of ata or i eas rat%er t%an an actual uotation&
To a oi
%a in, "our /ritin, mar.e !" ille,itimate assistance as.
"ourself /%et%er "ou /oul !e a!le on "our o/n an /it%out furt%er
assistance to re ise an impro e t%e /ritin, inuestion& 8f t%e
ans/er is L9o6---if "ou /oul not !e a!le to maintain t%e same
conceptual an st"listic ualit" /it%out outsi e assistanceMt%en
"ou s%oul not su!mitt%e /ritin, as "our o/n /or.&
Students with isa!ilitiesAn" stu ent re uestin, aca emic accommo
ations !ase on a isa!ilit" is re uire tore,ister /it% Disa!ilit" er
ices an Pro,rams 7D P; eac% semester& ou can o!tain aletter of
erification for appro e accommo ations from D P& Please !e sure
t%e letter is
eli ere to me as earl" in t%e semester as possi!le& D P is
locate in T* 301 an is
open ':30 A > 5:00 P on a" t%rou,% ?ri a"& T%e p%one
num!er for D P is 7213;F(0-0FF+&
mergency Pre#aredness$Course Continuity8n case of a eclare
emer,enc" if tra el to campus is not feasi!le * C e4ecuti elea
ers%ip /ill announce an electronic /a" for instructors to teac% stu
ents in t%eirresi ence %alls or %omes usin, a com!ination of
)lac.!oar teleconferencin, an ot%ertec%nolo,ies&
Please acti ate "our course in )lac.!oar /it% access to t%e
course s"lla!us& E%et%er ornot "ou use )lac.!oar re,ularl"
t%ese preparations /ill !e crucial in an emer,enc"&
+
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Class Acti%ity Assignments & ue ates
Week 18/26
INTRODUCTIONDiscuss course s"lla!us re uirements ancourse
policies& Oral intro uctions&
Week 29/2 N O!"R!I"W O# CU$TUR"Discuss culture stereot"pes
protot"pes anapplications in t%e ,lo!al mar.etplace&
1eadin"s : Tule a #&A& C%&1
Due: ?in an illustration of interculturalcommunication 7 i eo
art clip etc&; an post it on )lac.!oar & )e rea " to access
itin class an i entif" communicationelements represente &
Week %9/9
CU$TUR $ DI&"N'ION' Due: ?orm ,roups an c%oose cultures
fort%e Culture De!rief assi,nment&
Week (9/16
"$C CTI!IT)* "COTONO' 'ocation( )RI* 'C &
Week +9/2(
CU$TUR" ND CO&&UNIC TION 1eadin"s : Tule a #&A&
C%&2Tse al 9eele" I lo!al )usiness pea.s#n,lis%&
Assessin, "our irect an in irectcommunication st"le 7in-class
acti it";&
8n-class stu ent reports on a cross-culturalcommunication
pro!lem
Week 69/(,
CU$TUR" ND ID"NTIT) 1eadin"s: Tule a #&A& C%&3
8n-class stu ent reports on a cross-cultural
communication pro!lem 7continue ;Week -
1,/-CU$TUR" ND OW"R
1eadin"s: Tule a #&A& C%&( 1eadin": Nopnina H&
200F& IT%e /orlaccor in, to 2o"ue & Patricia earc%&
IDi,ital
tor"tellin, ?or Cross-CulturalCommunication&
Due : Culture De!rief assi,nment
Week 81,/1+ "$C CTI!IT)* CU$TUR $INC"NTI!"'
'ocation( )RI* 'C
Week 91,/21
$IC TION' #OR INT"RCU$TUR $CO&&UNIC TION
1eadin"s: Tule a #&A& C%&5
Case stu "
Week 1,1,/28
In*class ideo: %utsourced Due: %utsourced !lo, poste !" t%e enof
t%e /ee. 7mi ni,%t on un a";&
Week 1111/%
2ideo debrief: an anal"sis of %utsourced 0o a0 De terity
1eadin"s: olins." Part 8 7pp& 5-(F;
Week 1211/11
0o a0 De terity 1eadin"s: olins." Part 88 7pp& (F-12 ;
Week 1(11/18
0o a0 De terity 1eadin"s: olins." Part 888 7pp& 12 -1F3;
roup meetin,s /it% professor&
Week 1%11/2+
T3 N4' I!IN W""4 Eatc% t%e mo ie: +han"hai callin"
F
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Class Acti%ity Assignments & ue ates
Week 1+12/2
?inal class meetin,& Due: roup presentations: countr"
!usiness culture anal"sis&
'
