WELCOME TO CIKLUM

CIKLUM OPEN DAYGetting job in ITSpecial Features – Andrey Lyashenko, CSMHR interview: Tips&Tricks – Olga Samarina, Recruitment ConsultantTechnical aspect – Ivan Beliy, Team Lead at Marmalade LTD, London, UK

You are on board: drive your routine – Anfisa Nakonechnaya, Retention ConsultantExcursion round Ciklum officePizza-TimeMap of IT: Professions & Trends – Maxym Mykhalchuk, Project ManagerFirst Steps In Mobile Development – Yuriy Yakovlev, Mobile Delivery Unit ManagerReal-life stories from former interns (Marmalade LTD)

14:00 -15:05

15:0515:3016:0016:3016:5517:30

Special FeaturesAndrey Lyashenko, CSM @ Ciklum Dnepr

Ciklum’s Key NumbersOver 13 years experience in IT development in Ukraine

Over 200 own customer teams2,500+ dedicated staff

6 locations in Ukraine, two in Pakistan, 1 in Belarus and 6 offices over Europe

30 Dedicated Consultants specializing in Agile Software development and BPO

Voted as Ukraine's best IT employer 3 years in a row

Team life cycle

1Project (eg. Mobile)

1 Own Team

2

2 Project Office

3 PEAK resource

3

PEAK

CIKLUM MODELS

Ciklum Delivery Team

01

How-To make your start smoother…

What to expect from international environment?

In the beginning we are all the same…

But as we grow up, we get more and more affected by:

• Our family• Friends• School, University• Social environment • Religion, beliefs• Traditions

We are also affected by:

• Country• Region• City/village• Work (company/position)

How can we make best out of it?

Should we follow stereotypes?

OR

Be open to

something new,

something unknown,

something different...

Let’s see some of the examples…

How we know it…

and how other people know it

More right for authorities/ bosses

VS.

Rules and laws are valid for all

Employees expect orders and control

VS.

Initiative is expected, everybody is help responsible for their work

Respect for age, teachers, bosses(even if not competent)

VS.

Respect for competence, knowledge, facts, everybody can be challenged

Unknown is dangerous

VS.

Try it…didn’t work? Try again…don’t be scared. Just try IT.

I know how to do it, but afraid to say it…

VS.

Be active, be proactive \ offer you idea

With all these different perceptions…

What is it, that our clients expect?

If you know what to do

and how to do it better…

Even bad news, can be good news

Be transparent and direct…Let your clients know what is

going on…Even if there are some bad

news.

Perception creates reality

Listen, observe, analyze.

Do what you think is right and take responsibility for your decisions.

If you know what to do - LEAD

If you don’t know what to do - SUPPORT

LEAD BY EXPAMLE

Treat your customers well.

www.ciklum.com

@ciklum

Ciklum

http://dou.ua/http://ain.ua/http://forbes.ua/ http://djinni.co/ http://habrahabr.ru/http://dou.ua/lenta/articles/it-market-dnipropetrovsk/http://dou.ua/lenta/columns/trends-2014/

Broader view. How Ukraine is positioned WW:http://hi-tech.org.ua/wp-content/uploads/2012/08/Exploring-Ukraine-IT-Outsourcing-Industry-20121.pdf

http://www.slideshare.net/intetics/geopolitical-risk-management

http://topsdev.org/blog/obzor-rinka-freelance-2014.htm

Main sources of info and useful resources for further reading