Upload
lars-sverre-gjolme
View
201
Download
2
Embed Size (px)
Citation preview
© KommIT 2015 | KS Læring
Tenke digitalt Gjennomføre lokaltJobbe nasjonalt
MoodleMoot Malmø 3.3.2015Lars Sverre Gjølme
E: [email protected], M: +47 9829 0025
KommITed to learn
© KommIT 2015 | KS Læring
«En samordnet kommunal sektor som levererdigitale tjenester som gir innbyggere og
næringsliv et reelt digitalt førstevalg»
KommIT: How to digitalize the Non governmental sector
• 6 personer i KommIT skal …• … digitalisere 428 kommuner med …• … rundt 450.000 ansatte …• i løpet av 3 år.
© KommIT 2015 | KS Læring
collaboration
You may learn something if you put knowledge into work…
information
communication
inovation
… but the biggest challenge lies within your own head –this is really all about changing the organization
4 levels of learning:
© KommIT 2015 | KS Læring
The non governmental «human capital» and learning
More than 450.000 people
People cost between 60% and 70% of total budget
A significant share of peopleworking part time and are mobile/not connected to anoffice
Recruiting people are a big challenge – needs more than 60.000 new employees everyyear…
How do we secure that we maintain and develop knowledge for the future?Beware – 450.000 “students”
How do we become relevant for young people?
How can we share and reuseknowledge and experience?
How do we build new skills?
How do we get rid of our fear for technology?
FACTS: CHALLENGES:
© KommIT 2015 | KS Læring
Sharing knowledge and develop new skills on 3 arenas
«KommIT 24/7 information service desk» –general presence with information, tools, guidelines etc. connected to the program in both analog and digital channels
«KommIT cloud based project portal» –running all project initiatives based on a shared O365cloud solution. Model and methodology basedon a joint venture with Difi( prosjektveiviseren.no)
«KommIT learning arena»A shared LMS for the non governmental sector basedon Moodle – further enhanced to deliver services andsolutions related to different learning formats and channels
© KommIT 2015 | KS Læring
http://kurs.kommit.no
Learning ObjectsDifi
KS
HSØ
Kommune X
Stavangerkommune
Direktorat Y
SIKT
Leverandør Z
Fylkeskommune
KommIT
428 versus 1
© KommIT 2015 | KS Læring
The solution is designed for PULL with various PUSH functions
Content produced by427 local/19 regionalgovenments
Difi
NHN
RHF HSØ
Vendor A
Vendor B EU
me
© KommIT 2015 | KS Læring
http://kurs.kommit.no
All content open to exploreCustomized landing pageNearly 100 courses available Log in to get personalized contentusing the national authenticationcomponent “IdPorten””Fast track log in” using a personalURL and your own PIN-code
Content not only traditional learning objects – contains alsouser stories, lessons learned frommember projects etc.Design principals targeting mobileusers – smart phones, tablets,traditional pc’s etc.Based on actual pilot projects from our own communityGovernance principles based onKommIT as facilitator and a groupof dedicated board members
© KommIT 2015 | KS Læring
http://kurs.kommit.no – open for service 24/7/365
Innregistrering & pålogging
Technical platform: Tools:• VideoScribe• Captivate• Lectora• InfoCaption• ……
Technical partner:
© KommIT 2015 | KS Læring
Authentication through IdPorten to deliver mobility
KS Læring(kurs.kommit.no)
Id porten
Ansatte
Lokale administratorer
Id porten
Ansatte
Lokale administratorer
Ansatte
Kommuner m/
Singel Sign On
Lokale administratorer
Id porten
m/SSO
Id porten
Id porten
Ansatte
Kommuner Fylkeskommuner
Leverandører
Andre interessenter
KOMMUNE FYLKESKOMMUNE
KOMMUNE- using SSO
VENDOR
© KommIT 2015 | KS Læring
Content organized in a variety of different formats
The challenge still remains the same – tell the story the right way so we can learn something from it and secure the right stickiness of knowledge
© KommIT 2015 | KS Læring
Using social metadata – hence knowledge has an expiry date
Social techniques: time stamp, search categories, number of hits, rating, reviews…
Showing a learning object in the “short” format:
© KommIT 2015 | KS Læring
Personalized content – direct navigation to myLearning
…the department manager has to define a learning agenda for each person or role.This seems to be a challenge for quite a number of our members …
© KommIT 2015 | KS Læring
Fysiskkurs
Distribution and consumption of knowledge – driven by search
Søk etter…
Trad.elæring
Webinar
Videolyd
Workshopaktiv leksjon
eBøkerDokumenter
QuizWiki
CoPbrukerfora
© KommIT 2015 | KS Læring
Governance model version 1.0
• Budget• Prioritize• Collect ideas• Suggest new ideas
• SME & advice• Facilitate initiatives• Manage projects• Report progression
• Strategy• Roadmap• Solve Conflicts• Funding
BSH • QA formal learning• Content
© KommIT 2015 | KS Læring
Before you start – secure that you have…
Guidelines from management – why do we do this?
A mobilized and organized initiative –anchoring, participants, resources, tools, funding…
A Partner strategy
A solution map and overview of the technical architecture
Knowledge of what’s already there
A clear picture of what to keep and what to scrap…
An idea of how to organize Knowledge and Competenceissues within your geographical region
An overview of how to organize your skills and certifications
A clear view of what your deliverables are…
P
S
O
© KommIT 2015 | KS Læring
The easy part…
© KommIT 2015 | KS Læring
The hard part - deploying the solution in a complex universe
Lessons learned:
Implementing a new digital way of learning is nota walk in the park – but a lot of fun
Promote local “engines” as they are the true digital heroes
Defining local roles and responsibilities for field work is vital
Estimate and define local budgets - spleiselag
Link local initiative to central command center
Define the right level of support – not always thesame as high level of support
Decide a clear strategy on content production
Share with your neighbors – also abroad
Steal with pride – but beware IP rights
* Resources from pilot area
*
© KommIT 2015 | KS Læring
Ny lærings arena æra…
© Volker Hirsch
Think big AND act small