E-commerce

Presented by -Barkha

Somani ,Mahim Lodha,Mittali Jain

Rajat Suwalka{M.B.A 1st sem

Sangam university}

Presented to -Mrs. Nidhi bhatnagar{Professor of managerial commnuication SANGAM UNIVERSITY Paper code 105}

1. Commerce2. E-commerce 2.1 examples of e-commerce 2.2 E-business v/s e-commerce 2.3 Uses of e-commerce 2.4 process 2.5 Types of E-commerce 2.5.1 B2B 2.5.2 B2C 2.5.3 C2C 2.5.4 B2G 2.5.5 M-C 3. Worlds leading companies4. Opportunities5. Pros6. Cons7. Summary

Content

Commerce is a division of trade or production which deals with the exchange of goods and services from producer to final consumer.

Commerce need –

1) Product or service to sell.2) Place from which to sell the products.3) Figure out a way to get people to come to your place.4) A way to accept order , money and returns.

COMMERCE

E-COMMERCE Commonly known as electronic commerce or

electronic marketing. It consist of buying and selling goods and

services over an electronic system such as the internet.

E-commerce is the purchasing , selling & exchanging goods and services over computer network or internet through which transactions or terms of sale are performed electronically.

Examples of E-commerce

o Low Entry cost

o Reduces transaction cost

o Access to the global market

o Secure market secure

Why Use E-commerce….

E-COMMERCE PROCESS

B2B e-commerce is simply defined as e-commerce between companies.

E-commerce that deals with relationships between and among businesses.

For example, a tire manufacturer might sell to a car manufacturer.

Business-to-consumer e-commerce, or commerce between companies and consumers, involves customers gathering information; purchasing physical goods or receiving products over an electronic network.

It is the second largest and the earliest form of e-commerce.

Example: Dell selling me a laptop

Consumer-to-consumer e-commerce or C2C is simply commerce between private individuals or consumers.

Example: 1. Mittali buying an iPod from barkha on eBay. 2. Rajat selling a car to mahim.

 B2G is generally defined as commerce between companies and the public sector.

Example: Business pay taxes, file reports, or sell goods and services to Govt. agencies. 

M-Commerce is commercial transactions conducted electronically by mobile phone.

It is the process of buying and selling through phones and other handheld devices.

Example-Mobile banking , Mobile purchase, Mobile investment

Amazon JD .com Wal-Mart Ebay Otto group Alibaba(excluding wholesale) Groupe Tesco Rakuten Best buy

WORLD’S LEADING COMPANIES

OPPORTUNITIESSUPPLIER CUSTOMER

Global presence Improved

competitiveness Mass customizing and

targeting Substantial cost

savings New business

opportunities  

Global choice Quality of service

Personalized products and services

Substantial price reductions

New products and services 

PROS AND CONS OF E-COMMERCE

PROS

Electronic commerce can increase sales and decrease costs

If advertising is done well on the Web, it can get a firm’s promotional message out to potential customers in every country

Using e-commerce sales support and order-taking processes, a business can◦ Reduce costs of handling sales inquiries◦ Provide price quotes

It increases purchasing opportunities for buyers

Negotiating price and delivery terms is easier

The following cost less to issue and arrive securely and quickly◦ Electronic payments of tax refunds◦ Public retirement◦ Welfare support

CONS

Unable to examine products personally.

Not everyone is connected to the internet.

There is the possibility of credit card number theft.

Mechanical failures can cause unpredictable effects on the total processes.

Summary Commerce

◦ Negotiated exchange of goods or services Electronic commerce

◦ Application of new technologies to conduct business more effectively

Using electronic commerce, businesses have◦ Created new products and services◦ Improved promotion, marketing, and delivery

of existing offerings

Summary (continued)

The global nature of electronic commerce leads to many opportunities and few challenges

To conduct electronic commerce across international borders, you must understand the trust, cultural, language , and legal issues