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AWS Enterprise Summit
Transform IT Operations and Management with AWS SeungDo Yang Solutions Architect, Amazon Web Services
Technology is not enough for the Journey
Financials Technology Roadmap
• AWS Team • Partners (SIs, Niche, MSP, etc)
• Training • Enterprise Support model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
• TCO analysis and business case
• Business benefits and value analysis
• Cost of migration and execution plan
• Technology assessment
• Security assessment • Portfolio evaluation • Technology partners
What IT Team should do in the Journey
- Effective ongoing service management
- Governance and monitoring - Initiation of new activities - Feedback loop and
Optimization
- Creating/building/coding IT services that meet/exceed defined expectations
- Testing/validating IT services against testing plan and acceptance criteria
- Transition/deployment of IT services into operations
- Assessing and analyzing the current state
- Defining strategic vision and direction
- Setting financial, GCR and organizational structure
- Validation before delivery begins
Iterative Development
Strategy Analysis Design Transition Operations Improvement
Value-based Planning
Automated Operations
What does “Traditional” IT Team do today?
Activities • Procure • Architect/Design • Implement
– Equipment rack and stack – Software installation – Configure hardware and software – Test
• Operate – Monitor – Troubleshoot – Optimize – Upgrade
Characteristics • Static • Centralized control • Enterprise-wide rules • Fixed capacity • Non-disposable elements(pets) • Hardware defined • Multi-year deployment • Minimum spend • Technology silos • Manual provisioning
Cultural Changes
• Focused vision & pace of urgency • Curious and passionate people • Ongoing iteration • Software defined with leveraging of components • New goals and KPIs
Skill Requirements
• Primary Skills – Amazon Web Services – Security – Automation – Integration
• Secondary Skills – Performance – TCO and Cost Optimization
Skill Requirements
• Areas to engage with – Security / Risk / Governance – Configuration / Change Management – Operations – IT and Finance Management
Skill Requirements
• How to obtain skills? – Hands on – AWS training – AWS Professional Services – Secondment from previous teams – Recruitment
AWS Training & Certification
Certification
aws.amazon.com/certification
Demonstrate your skills, knowledge, and expertise
with the AWS platform
Self-Paced Labs
aws.amazon.com/training/ self-paced-labs
Try products, gain new skills, and get hands-on practice
working with AWS technologies
aws.amazon.com/training
Training
Skill up and gain confidence to design, develop, deploy
and manage your applications on AWS
Structure - Partners
Strategy
Platform Migration Migration Tools Testing Tools
TCO Tools Managed Operations
Cloud Management
Capacity Planning
Cost Optimization
Cloud Ready IT Characteristics
Traditional IT • Static • Centralized control • Enterprise-wide rules • Fixed capacity • Non-disposable elements(pets) • Hardware defined • Multi-year deployment • Minimum spend • Technology silos • Manual provisioning
Cloud Ready IT • Elastic • Business in control • Application flexability • No capacity constraints • Disposable elements(cattle) • Software defined • Pay-per-use • Pay-as-you-go • DevOps • CI/CD and API provisioning
Cloud Practice #1: Take Advantage of Proactive Enterprise Support Services
• Reactive: Industry standard troubleshooting • Proactive
– Help getting started on AWS – Trusted Advisor – Recommendations to save money, improve
security, performance & availability – Guidance on Implementing architectural best practices – Help in integrating new AWS features (~300 releases in 2014) – Infrastructure Event Management – Scaling Event Playbook
Cloud Practices #2: Review your Trusted Advisor Results on a regular cadence, even in Dev&Test
• Cost, Security, Availability and Performance Checks
• Over 1.7 Million recommendations
• More than #300M in extimated cost savings
• Enroll in Automatic Notifications
“Enterprises used to spend big bucks on consultants to optimize their IT. Now there is AWS Trusted Advisor” - @mrjain
Cloud Practices #3: Integrate Case Management and Best Practice Insights into Existing Tools with Support APIs
• Apply advanced analytics and reporting on Best Practice Insights
• Automate Assignment of Action Items
• Use Existing Ticketing Systems, Reporting, Workflows and Federated Access
Cloud Practice #4: Leverage our Infrastructure Event Management Product to Handle Large Scaling Events • Design for short-term tactical engagements
– Public campaign, product launch, marketing event – Seasonal usage spikes
• Assigns dedicated and senior support resources • Engagement starts with discovery, moves to
planning and execution and ends with a review • Included with Enterprise Support, but can be
purchased as needed for Business Support customers
Cloud Practice #5: Work with AWS Enterprise Support to develop best practice Application Deployment Templates
• Reduces complexity of getting started on AWS by creating standard templates for common workloads
• Adhere to Beat Practices such as multi-AZ, standardized AMIs, enforced tagging schemas for improved reporting, isolation via VPC for increased security and reduced variability
Be Ready for the Journey!
Financials Technology Roadmap
• AWS Team • Partners (SIs, Niche, MSP, etc)
• Training • Enterprise Support model
People
• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan
• TCO analysis and business case
• Business benefits and value analysis
• Cost of migration and execution plan
• Technology assessment
• Security assessment • Portfolio evaluation • Technology partners