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IT Infrastructure Practice & Innovation in Shanghai World Expo
上海世博会的信息化实践和创新
Shanghai World Expo - the Biggest Event in History上海世博会——历史上最大的盛会
China 2010 Shanghai World Expo May 1, 2010 —October 31，6 months，184days Covering both sides of the Huangpu River from Nanpu to Lupu bridge, with an area of 5.28（3.28）km2
242 national and international organizations（192+50）50 city case studies，18 Corporate PavilionsOver 100 Independent Pavilions, Rented Pavilions and Joint PavilionsEstimated more than 70 million visitors,Over 20,000 activitiesOne summit forum, six theme forums and numerous public forums
中国2010年上海世博会
2010年5月1日—10月31日，6个月，184天南浦至卢浦之间浦江两岸，5.28（3.28）平
方公里
242个国家和国际组织（192+50）50个城市案例，18个企业馆
超过100个自建馆、租赁馆、联合馆
7000万以上人次,超过2万场活动
一个高峰论坛，六个主题论坛，一批大众论坛
Challenges Confronting Shanghai World Expo Organization上海世博会组织工作面临的挑战
共计184天；黄梅,高温
,长假、汛期。
184 days in total;Rainy season, high
temperature,Long holidays, flood
season.
周期长
Long Duration密度高
High Density
规模大
Large Scale
位于中心城区，
5.28平方公里；
80万平方米的展览面积；
2万多场活动。
Located in downtown area，5.28 km2;
Exhibition area of 800K m2 ;Over 20K activities.
7000万参观者；
每天参观人次
相当于一个中等城市
的人口。70
上海世博会
面临的挑战Challenges of ShanghaiWorld Expo
70 million visitors;number of visitors every day equals the population
of a mid-size city
Total Framework of World Expo Informatization世博会信息化总体框架
在统一的信息基础设施平台上建成由多个技术层次和多个子系统构成，与全市相关信息系统相衔接，具有国际先进技术水平、管理有序、安全可靠的综合信息系统，有效地满足世博组织者、管理者、建设者、参展者、各类观众、志愿者、媒体和其他服务世博运营有关方面的信息化需求。
Establish safe and reliable comprehensive information system with advanced technology and management, on the infrastructure platform, which is composed of multiple layers and systems, and connects with the urban management system, to effectively meet the data requirement of World Expo organizers, managers, constructors, exhibitors, audiences, volunteers, media and other services.
世博会建设运营管理信息系统
世博会相关的市级信息化应用
世博园区信息基础设施
World Expo ParkTechnology Infrastructure
世博信息服务及其它应用World Expo information
service and other applications
世博信息化保障体系
World Expo Construction Operation
Management System
World Expo Technology D
RS System
Informatization around
World Expo Park
World Expo C
ity Urban
Application
World Expo Informatization Requirements:“Three Bests”世博信息化总体化要求：“三个一流”
一流的通信与信息服务The Best Telecommunication and
Information Service
一流的信息化运营管理支撑The Best Informatization Operation
Management
一流的信息化应用展示The Best Informatization Application
Showcase
The Best Telecommunication Information Service一流的通信与信息服务
基础通信网、数字电视网、800M数字集群网
世博网站
962010
声讯服务热线
电子支付
信息查询终端
显示公告板
www.expo2010china.com
世博通信与服务系统World Expo Telecom & Service System
……
贯彻“以面保点，聚焦园区”的原则，以满足世博需求和未来发展为目标，集成上海多年来在信息化建设中探索的先进理念和成功做法，实现规划的前瞻性、建设的集约性、技术的先进性和服务的多样性。
The Best Telecommunication Information Service一流的通信与信息服务
www.expo2010china.com
- Meet the World Expo requirement and future development goal- Integrate advanced concept and experience in years of urban IT implementation- Practice good planning, integration, innovation and diversity infrastructure buildout
World Expo Telecom & Service System
…
World E
xpo Website
Information
Check Term
inal
962010 Service
Hotm
ail
Display B
oard
E-paym
ent
Basic website, digital TV network, 800M digital cluster website
The Best Informatization Operation Management Support一流的信息化运营管理支撑
8
票务管理
贯彻“注重功能，简约高效”的原则，以世博会建设、运营、管理的实际需求为导向，按照“整体设计、分步建设，统一平台、高效管理”的要求，为世博会的筹办和运营量身打造一个现代化的管理工具——世博会综合管理信息系统。
The Best Informatization Operation Management Support一流的信息化运营管理支撑
- Focus on 3 keys factors “Functionality, Simplicity and Efficiency”- Practice Holistic Planning, Phased Construction for World Expo Preparation and Operation- Build Central Management System for Expo Operation.
9
Ticket management
The Best Informatization Application Exhibition一流的信息化应用展示
10
参展者 组织运营者
世博信息化应用展示
国家馆
主题馆
企业馆
城市最佳实践区
水域监测
系留气球
电子围栏
半导体照明
无障碍信息终端
世博背景的网络游戏
城 市 最 佳 实 践 区 主 题 广 场世博中心
先进的信息科技、理念和装置
贯彻技术的先进、适用、可靠相结合，以及应用、展示、带动相结合的原则，在园区各类设施中体现信息技术应用的最新趋势，使参观者感受到一流的信息化设施、服务与氛围。
The Best Informatization Application Exhibition一流的信息化应用展示
11
With combination of innovative, reliable and practical technology, build the Expo pavilion with the most advanced practice to generate the best visitors experience with the best facility, service and atmosphere.
ExhibitorOrganization
operator
World Expo informatization application exhibition
National PavilionTheme PavilionCorporate PavilionCity Best Practice Area
Water surveillanceCaptive BalloonElectronic FenceSemi-conductor LightingNon Barrier Information TerminalWorld Expo Internet Game
Urban Best Practice Area Theme Square World Expo Cntr
Advanced information technology, concept and plant
World Expo Informatization Construction Project Integration世博会信息化建设项目群
World Expo Informatization Construction Project Integration世博会信息化建设项目群
Comprehensive assurance
Integration operation
preparation
Informatization
operation
Information safety
integration m
anagement
platform
Administrationequipment
Application and showcase of technology
Official website
On-line World Expo
World Expo
Hotline
On-line overview
showcase of the park
Energy and environment monitoring
Mobile
Official website
Palm
World Expo World Expo Cell phone
Ticket
TD-LTE application
display
Low carbon experiment
area showcase
Operation Conduction
information system for Operation
conduction center
Camera monitoring platform
Public information releasing system
Security management
Service for visitors
service system for visitors
Visitor reservation systemInformation releasing equipmentPublic broadcasting system
Ticket information management
Ticket system
Ticket checking system
Business and account management
Other management information system
Client service
Activity management
Media service and management
Logistic management
Transportation information management
Certificate management
Visitor affairs “ one-stop” service
Synergy office and information management
Financial management
On-line meeting
HR management
Project management
Construction management
Franchised product management
Franchised product collection and
analysis
Application support platform
Park basic map service platform
Special network telecom Park network and informatization
computer room operation and maintenance
Digital cluster project 800 M cluster terminal
lease and operation
Information infrastructure
Computer room system project
Double digit center
Basic network and storage equipment purchasing
Information-based facility project Safe computer
Shanghai World Expo Technology Operation and Assurance上海世博会信息化运行和保障
运行保障目标
确保世博园区公众通信网和各类专网的畅通
确保世博局各类应用系统和软件的稳定运行
确保世博会重要信息系统的网络和信息安全
Operation Availability Challenges
• Ensure smooth operation of World Expo Park public telecom network and various networks
• Ensure stability of various application systems and software system of World Expo Bureau
• Ensure information accuracy and data safety
Shanghai World Expo Technology Operation and Assurance上海世博会信息化运行和保障
运营保障对象
基础设施
七类通信网四类机房三类无线通信设施
应用系统
基于互联网的应用基于通信网的应用基于专网的应用
设施设备
桌面设备手持设备外场设备后台设备
Operation Assurance Objective• Infrastructure
– Seven different types of telecom networks– Four different computer systems– Three types of wireless telecom facilities
• Application system– Based on internet application– Based on telecom network application– Based on special network application
• Facility equipment– Desktop equipment– Portable equipment– On-site equipment– Backstage equipment
Shanghai World Expo Informatization Best Practice上海世博会信息化建设探索
世博信息化建设以“三个一流”为目标，通过统一规划、分步实施、
集约建设、科学管理，综合运用了先进的信息通信技术，集中探索了特大型国际化活动信息化建设的做法，使本届世博会成为未来城市信息化的集中实践，展示了信息社会给人类生活带来的便利和精彩 。
The goal of World Expo IT Infrastructure is “Three Bests”. With extensive experience of supporting mega international events, leveraging innovative information technology, integrated planning, phased execution, coordinated implementation and dynamic management, we are demonstrating the impact of ICT for ever unfolding future of civilization in information society on World Expo platform.
Shanghai World Expo Informatization Best Practice上海世博会信息化建设探索
• Technology Innovation: advanced ICT technologies such as new generation telecom network, wireless broadband, RFID, sensor network, internet application, multi-media, intelligence video disposal and location navigation are widely used in this World Expo
• Service Innovation：Data demand of organizers, exhibitors, visitors, volunteers and news media are met, and different kinds of application systems are created to meet the need of large scale international activities, ensure individualized IT services, service safety, reliability and response.
• 在技术创新方面：新一代通信网、无线宽带、 RFID和传感网、互联网应用、多媒体、智能视频处理、定位导航等先进的ICT技术在本届世博会上都得到了广泛的应用
• 在服务创新方面：努力满足组织者、参展者、参观者、志愿者和新闻媒体等各类参博人员的信息通信需求，打造适应特大型国际化活动需要的各类应用系统，确保能够提供个性化、人性化的各种IT服务，保证所有服务的安全可靠和随机应变
Shanghai World Expo Informatization Best Practice上海世博会信息化建设探索
• 在管理创新方面：世博信息化建设是一个庞大的系统工程，必需在借鉴国内外先进经验的基础上，进行管理体制和运行机制的创新。我们的探索主要有：统一规划下的分步实施、同步建设，集约化建设模式、有效的资源整合、适合世博会特点的管理架构和运行模式，特大型国际化活动的IT管理、IT管理与其他管理的有机融合等。
• Management Innovation：World Expo is a huge social project. Managementand operation system innovation must be implemented on advanced innovationin China and abroad. Our practice covers step-by-step execution under planning,parallel construction, clustered phased implementation, effective resourceintegration. It also relies on dynamic management model, and integration of ITmanagement of large international events and IT management.
Impact of World Expo Innovation Practice on Sustainable Development世博信息化创新实践对可持续发展的影响
• 对城市构建的影响
面向未来的数字多维规划和控制
• 对城市管理的影响
政府、交通、安全、“生命线”等领域的智能化工程
• 对城市生活的影响
教育、医疗、就业、文化、社区等领域的智能化工程
• 对城乡互动的影响
公共财富和优质资源的远程共享
• 对多元文化的影响
无障碍的交流沟通
• Impact on urban construction Multi-dimensional digital planning and control.
• Impact on urban management Smart e-government, transportation, social safety and “lifeblood”, etc.
• Impact on urban life Intelligent system for education, healthcare, employment, culture, community, etc.
• Impact on urban and rural interaction Remote resource sharing of public finance and urban infrastructure
• Impact on diversified culture Borderless smooth communication
