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Change Our NetworksChange The World
CUSTOMERCENTRIC
NETWORKS
TelefonicaCustomer Centric Networks – Patrick Lopez
2
If we knew
4Gwould be:70% video
50% encrypted
would we have designed the network differently?
Designed for push to talk,
MMS,…Used for data
Designed for VoLTE, browsing
Used for video
TelefonicaCustomer Centric Networks – Patrick Lopez
3
Tomorrow’s networks will be
But we don’t know how different
different
TelefonicaCustomer Centric Networks – Patrick Lopez
4
Why customer centric networks?
Self actualizationmorality, creativity, problem solving
Esteemself esteem, achievement, recognition
Lovesex, family, friendship, social circles
SafetyPhysical security, access to resource,
health, family
PhysiologicalBreathing, food, sleeping
ImmersingA/R, V/R, M/R, IoT, autonomous vehicles,
drones, smart cities, wearables
Sharingsocial networks, user generated content,
live broadcasting
1:1 Connectionscalls, IMs, emails, browsing, streaming
Signalspeed, availability, capacity
Connectivityvoice, data, uplink, downlink
Maslow’s hierarchy of needs
Hierarchy of telco needs
TelefonicaCustomer Centric Networks – Patrick Lopez
5
Create unique experiences for our customers
For granted Next battle
Software is the key to create frictionless networks.It enables us to adapt the fabric and the service to
the customer, not the other way around.
ContextUnique
experiences2GCoverage
Voice
3GAvailability
Data
4GCapacity
Video
5G
New services
TelefonicaCustomer Centric Networks – Patrick Lopez
6
Unique experiences
For granted Next battle
Context Unique experiences
2GCoverage
Voice
3GAvailability
Data
4GCapacity
Video
5G
Slices
Strands
TelefonicaCustomer Centric Networks – Patrick Lopez
7
TelefonicaCustomer Centric Networks – Patrick Lopez
8
Access
Bringing services to the edge
Unified Border
mobile
copperCPD
Internet
Ultra capacity IP network
Distributed COs
SDN Connectivity
10 GE
100 GE400 GE& 1 TBDWDM
IPv6 IPv4 & 6
• One Network:• Residential• Mobile• Corporate
Voice
Data
Vídeo
VPN
Cloud
Business apps, highly sensitive &
real time OSS
Centralized PoPs (Strategic Data Centers)
COs or Data Centers in a second ring
CTpd
2,5 Gbps
fiber
Services
OnLife Networks vision: one network, multiple microservice edges
TelefonicaCustomer Centric Networks – Patrick Lopez
9
SDN NFV do not yield enough results if you do not change the methods…
TelefonicaCustomer Centric Networks – Patrick Lopez
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• Computing:• X86 Open CloudServer
• Processor Intel Xeon 12x2 cores per node• 128 GB RAM per node• 2 x 2 TB HDD• 1 x NIC 40GE
• Switching: • Broadcom BCM56850 Trident II 1.28Tbps• 32 x QSFP 40G
• GPON Optical terminal:• OCP vOLT
• Microsemi PAS5211 GPON OLT SoC• 48 ports 2,5 Gbps + 4 ports 10 Gbps
White label infrastructureInfrastructure compliant with Open Rack specifications from Facebook, published in the Open Compute Project
TelefonicaCustomer Centric Networks – Patrick Lopez
11
Única
InfravCPE
n
CTpd
vCPE
2vCPE
Processing infrastructure
Switching fabric
Network controllers
vROADMForwarding
vOLTGPON
SDN Applications
TransportNetwork
Fiber
BSS/OSS
VTN
Controllers
Apps
Infra
CDN
vErC
N
S
vOLT
OneFLow
N
mega
The solution optimize cost
and benefits
We can create the best product leveraging
Telefonica unique assets (capillarity,
network interaction)
Integration of new services is
faster and easier than in
traditional networks
Content
Filtering
Architecture
TelefonicaCustomer Centric Networks – Patrick Lopez
12
TIP Use cases
vCDN at the edge AR/VR Tourism Edge Drone video delivery
To deliver high hit and lowlatency content from theedge of the network usingOnLife networks
Objectives
Impact
Collaborators
Impact Impact
Better customer experience
Lower transport costs Enablement of newer
revenues by services at the edge
Enabling low latency Edge service
Developing a new business revenue service where telco is adding value
Get real time video from drones for events, venues and attractions and deliver it in 360 to customers
Reversing the edge vCDNto now take content in real time
Enabling future low latency business to enable video pull from any video source
Objectives
To enable a scene recognitionactivity using AR. Deliveringinformation about a scene,making a call and giving infoabout best visiting times
Collaborators
1 2 3
Objectives
Collaborators
+ People & Process Objectives Share best practices for Operating new technologies in constant change and hypergrowth environmentsCollaborators
TelefonicaCustomer Centric Networks – Patrick Lopez
13
CCN Innovation framework
People Software developer, UX
designer, data scientists
ProcessesLean, DevOps, scrum,
agile development, continuous
development / deployment
TechnologySDx, NFV, containers,
kubernetes, serverless, Open
Source
ServicesNetwork agnostic, as OTT /
MVNO, with a TEF unique
differentiator
Bus. Model Ad sponsored, 3rd party pay,
digital credits, cross payment
TelefonicaCustomer Centric Networks – Patrick Lopez
14
Internet for allCommercial launch
CUSTOMER
CENTRIC
NETWORKS