Intranätens tillstånd och framtid

Kristian Norling från IntraTeam, Fujitsu frukostseminarie den 21 oktober, Stockholm@kristiannorling@intranatverk

kristian@intrateam.se

HUR ÄR TILLSTÅNDET FÖR INTRANÄTET IDAG? FINNS DET

NÅGON FRAMTID?

Livstidsgarantikristian@intrateam.se

intranät, råd hjälp, glädje, utbyte, mentorskap, debatt, events,

nyheter, insikt, övning, konferens,kunskap, seminarium, fakta, flexibilitet, nätverksgrupp, inblick,

idéer, information tips, upplysning, motivation, inspiration, nätverk

föreläsning, handledning, diskussion, lärande, stöd, tanke, medverkan, utbildning, nöje, gemenskap,

nätverksgrupp, samarbete workshop, erfarenhet, kunskapsdelning, samtal,

vägledning

“Only 13% of employees worldwide are engaged at work.63% are "not engaged," meaning they lack motivation and are

less likely to invest discretionary effort in organizational goals or outcomes.

And 24% are "actively disengaged," indicating they are unhappy and unproductive at work and liable to spread negativity to

coworkers. In rough numbers, this translates into 900 million not engaged and 340 million actively disengaged workers

around the globe.”

Gallup: State of the Global Workplace 2013

“66% see the future of work as a world full of possibility and believe they will

be successful.”“53% think technological breakthroughs will transform the way people work over

the next 5 – 10 years.”

The future of work - A journey to 2022, PwC 2014

“For many organizations, the partial or wholesale embracing of a consumer style of computing for

business purposes will be beneficial and, in some cases, transformational. Considering a digital

workplace helps organizations determine if and how rapidly they should embrace consumer-style

computing trends.”

Gartner om den digitala arbetsplatsen

“The digital workplace is much more than technology. It is a blend of Capabilities,

Enablers and above all, Mindset”

The Digital Workplace in the Connected Organization 2014

Delta i undersökningen!

2015 DIGITAL WORKPLACE SURVEY

Vad är huvudsyftet med intranätet?

68% - göra arbetet lättare för kollegorna

Intranät i Sverige 2013

“THE MORE OFTEN EMPLOYEES USE THEIR INTRANET TO DO THESE THREE THINGS, THE HIGHER THEIR OVERALL VALUATION OF THEIR INTRANET:

• Complete online forms

• Upload or download documents

• Find instructions for completing work tasks”

Intranets Reimagined: Did We Just Statistically Prove the Case for a Social Intranet?

Två huvudsyften:1. Göra saker

2. Kulturbärare/kommunikation

4 perspektiv

VerktygInformation

OrganisationMedarbetare

29 procent kommer att göra om intranätet helt

under 2015Hur mår Sveriges intranät? 2014

Verktyg

• Enterprise Content Management (ECM)

• Traditionella Content Management System (CMS)

• Portaler• Enterprise Social Networks

(ESN)• Internet-tjänster

Copyright © 2014 Real Story Group www.realstorygroup.com

Customer Satisfaction: Product

4

1 = Not

Satisfied

4 = Somewhat Satisfied

10 = Very

Satisfied

7 = Satisfied

N = 380; 95% confidence interval = 5.3 to 5.9

Average Satisfaction Score = 5.6

•  Overall customer satisfaction with collaboration and social software product functionality can only be termed as “middling”

•  Using a scale of 10, the average product satisfaction score was 5.6

Information

nathansnider

RegistervårdInformation Lifecycle

Management

Enbart 19 procent jobbar aktivt med att rensa bort

gamla texterHur mår Sveriges intranät? 2014

45% är missnöjda eller mycket missnöjda med

sin sökfunktionEnterprise Search and Findability Survey 2014

Bra teknik+ dålig informationskvalité

= Kass sök

Bra nerladdningsbar guide om Information management från Intranet Focus

Research Note 04/13 September 2013 Managing Information as an Organisation

Asset

Organisation

Traditionellt IT /kommunikation som ansvarat för intranätet. Trenden nu:• HR• Affärsutveckling • Integrerad / DevOps• Hela organisationens

ansvar

8. In both internetworked markets and among intranetworked employees, people are speaking to each other in a powerful new way.

45. Intranets naturally tend to route around boredom. The best are built bottom-up by engaged individuals cooperating to construct something far more valuable: an intranetworked corporate conversation.

Cluetrain Manifesto, 1999

Förvaltning

Nya organisationsmodeller härarbete, pods, wirearchy,

working out loud etc.

Wirearchy = “a dynamic two-way flow of  power

and authority, based on knowledge, trust, credibility and a

focus on results, enabled by interconnected people

and technology”

Jon Husband, wirearchy.com

StatistikNyckeltal

Analys

Medarbetare

BYODBYOCBYOABYOM

What Wirearchy Means For As a Manager:

Become knowledgeable about online work systems and how the need for collaboration is changing the nature of work, generally –

and the nature of managerial work specifically. Learning how to be an effective

listener and coach is all-important.

Jon Husband, wirearchy.com

What Wirearchy Means For You As an Employee:

Become more aware of the changing nature of work, and the traditional structures of

authority. Develop a clear understanding of how to be both empowered and valuable and

of service. Understand how to navigate on one’s own through a constantly shifting landscape of

work.

Jon Husband, wirearchy.com

“A citizen developer is a user who creates new business applications for

consumption by others…”

Gartner IT Glossary

“Citizen Developers feel that they should have the freedom to choose the software and applications

they use as part of their daily work. More than half of Citizen Developers say they are most

qualified to make this choice, instead of IT or their manager.”

The next generation worker: The Citizen Developer

Scenario 1:Same, same

Redesign, remake, rensa

Scenario 2:Hjälp att sköta jobbet

(Verktygen styr arbetet)

Scenario 3:Arbetet styr verktygen

Frågor?

Vi delar kunskap om intranät.

Vi arrangerar nätverksträffar, utbildningar och intranätkonferenser samt erbjuder mentorskap för dig

som jobbar med intranät.

Prenumerera på vårt månatliga nyhetsbrev för intressant och läsvärd kunskap om intranät.

www.intrateam.se

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