值得一試的小事:打造 UX 導向的產品開發文化

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UX組織文化的推廣,要由在乎它的在乎來「拉動」。 主題包括UX在台灣水土不服的原因,以及建立 Agile UX 團隊的一些重要的小事

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UX

(David Liu) 104

2014 / 8 / 23

UX,

UXers ( )

UXers ( )

UXers ( )

UXers UXers ( )

UXers

... ... ... ...

UXers ( )

UX

(David Liu) 104

2014 / 8 / 23

Leading Question: UX ,

UX

A.

B.

C.

UX ( )

UX

• >

• >

• BCD > UCD

• Push > Pull*

• >

UX Maturity Model

104 JB (2010~Now)

Yahoo! TW (2003~2008)

Team + Lab

Projects

Product Road mapping

Strategy Portfolio

TCSI

,

(product Revamp)

(Product Roadmap)

(Product Portfolio)

Design options

Design Assumptions

Behavior Assumptions

10 , ... UX

• ( )

• BUT, ( ), ( )

• ( )

• BUT,

PM Usability Testing

UXers: ,

( Lab )

1: Agile + Lean + UX

2:

(101 )

Empower

Enable

Engage

Enable for Design Professions

Engage for Team Participation

Empower for Self-Organization

Rolling Study by Teammates

enable engage

Rolling Study by Teammates

• ,

• ,

,

• , ,

Source: Michael Kronthal, Y!

enable engage

Topline findings

• 15 debriefing, ( 24 only

• , 1

• ,

• ,

empower engage

Proto-Persona

使用者的需求、動機以及行為特徵

empower engage

• &

• &

empower engage enable

Storymap Kanban

,

• Backlog:

• :

• : X-mind

• GTD:

empower engage enable

Walk How it

empower engage enable

Walk it

• (task flow)

• problem space

• Tips:

– or

empower engage enable

3 •

(If only can do one thing)

• :

– Review: 3points

– Next step: 3 Action item

– Concept diagraming: (1) What, (2) So what, (3) Now what

• UXers

empower engage enable

• : ? ? ? ?

• , Uxer

• Tip:

– ( )

– (

empower engage

... !

• ,

• ,

, ,

empower engage enable

,

engage enable

Takeaways x 3

1. UX

2. enable + engage + empower

3.

Source: Agile42

~ Further reading ~

Backups

• Game Modeling • 5 why: Focus on Problems, not solutions* • Mental Modeling* • Pattern* • Prototype-Driven • Kano Modeling

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