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SKRIPSI

STRATEGI EMPLOYEE RELATIONS YANG DILAKUKAN

OLEH HOTEL GRAND ANUGERAH LAMPUNG DALAM

MENCIPTAKAN LOYALITAS KARYAWANNYA

Ditulis untuk memenuhi sebagian persyaratan akademik

guna memperoleh gelar Sarjana Ilmu Komunikasi Strata Satu

Oleh :

NAMA : YESY NOVIYANTI

NPM : 04120090065

JURUSAN ILMU KOMUNIKASI

FAKULTAS ILMU SOSIAL DAN ILMU POLITIK

UNIVERSITAS PELITA HARAPAN

KARAWACI

2013

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