Can anyone guess something diferent in this imageManagement Practices & Processes Associated with Employee RelationsRelationship to business objectives and business strategy Employee relations refers to the total relationship between an employer and their representatives! and the employee and their representatives! in regard to the establishment of conditions of employment" #n the past$ the term %industrial relations& has been used to describe this relationship' however$ this has largely been replaced by the broader term %wor(place relations&" Although the two areas are similar$ industrial relations usually refers to the resolution of con)ict between employers and employees$ while employee relations is an approach that incorporates all the issues in the employer*employee relationship in the wor(place$ including recruitment$ e+ual opportunity$ training and development$ and organisational structure" ,eed and objective for employee relations -rom the employee relations perspective$ an employee is an asset rather than a cost$ and open communication and goal orientation are encouraged" #t is accepted that legitimate diferences e.ist in wor(places$ but the aim is to reduce con)ict through efective procedures and relationships" /rganisations are continually e.amining ways to improve competitiveness and pro0tability" Central to these objectives is the efectiveness and e1ciency of employees" A business see(ing to improve performance will use its employee relations processes to2 3 encourage an efective wor(force as a way of adding value to all areas of its organisational performance" 3 focus on using speci0c strategies to retain$ reward and motivate efective and s(illed employees"Criteria which are critical in determining legal disputesover the employment contract" An employer$ for legal purposes2 3 e.ercises control over employees 3 has responsibility for payment of wages 3 holds the power to dismiss employees" An employee is a wor(er under an employer&s control" Control may involve2 3 the location of the wor(place 3 the way in which the wor( is performed 3 the degree of supervision involved"4in(ing employee relations to business objectives and strategy Pro0t and Pro0tability 2 Productivity improvements usually lead to increased pro0tability$ relating wages to productivity can create a strong lin( between employee relations processes and business objectives" Customer and staf satisfaction 2 A healthy wor(place relations environment is li(ely to lead to greater staf satisfaction$ and so in)uence the satisfaction of customers" #mproving product +uality 2 A healthy$ relatively con)ict5free wor(place can contribute to the willingness of employees to participate in +uality improvement activities"Contd" Acting ethically 2 6he business objective of being recognised as an ethical organisation can assist in the negotiation of di1cult employee relations issues" 7ocial responsibility 2 Recognition of the family responsibilities of its employees is an important indicator of a strong culture of social responsibility within any organisation"8ene0ts of efective employee relations superior overall organisational performance in sales$ growth$ mar(et share and customer satisfaction! success in international mar(ets fewer industrial disputes higher productivity more efective enterprise agreements fewer wor(place accidents lower staf turnover and absenteeism" 7ta(eholders in the employee relations process7ta(eholders in the organisation Employees" Employers"7ta(eholders in the operating env" 6rade unions" Employer associations" 9istorical bac(ground to employee relations in #ndia 6he #ndia labour movements is :;< years old :=;