ٍSmart Government Circle of Attention

Smart Government

Circle of Attention

20th GCC eGovernment and eServices Conference

17-21 May 2014 | Ritz Carlton Hotel | Dubai, UAE.

Presented by Dr. Ali M. Al-Khouri

Agenda

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Internet is pushing

government to transform!

e-Government Maturity

e-Government Maturity

increased use of

mobile devices

like smart phones

has created

demand

m-Government Maturity

App development

m-Government Maturity

App development

Authentication?

Where do governments need to pay attention?

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

Public IT Cloud Services to grow 7X

46% of all IT spending by 2016 will be for

cloud-related platforms and applications.

Cloud Solutions

On-demand access to a shared pool of configurable

computing resources (e.g., networks, servers,

storage, applications, and services) ..

customers typically pay on a per-use basis

Cloud Solutions

On-demand access to a shared pool of configurable

computing resources (e.g., networks, servers,

storage, applications, and services) ..

customers typically pay on a per-use basis

Use SaaS for Support Functions

• Governments need to apply the

80:20 rule and pay more

attention to core functions.

• The use of cloud platforms

such as SaaS model for

support functions could make

a big difference!

National PaaS and IaaS initiatives

Due to security

concerns, governments

may develop nation-wide

cloud platforms and

infrastructure to support

speeding up

transformation

programs.

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

The Primary Challenge of Transformation

Identify that the user of the

device is authenticated

(the rightful) owner.

Identify that the

device is authorized

Ubiquitous eID

proxy for the real identity of an individual (or organization)

representation and presentation of a

set of credentials to assert identities

Government Digital Identity Systems

extending the use of government issued digital identity

systems to addresss electronic authentication needs

UAE Secure Mobile ID Solution

Digital identity

credentials will be

replicated to GSM

cards ..

UAE eID Ecosystem

A National Trust Centre is set up to provide

online validation services ..

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

Connected Government: Which way?

Lots of frameworks, approaches and solutions..

but no single one to guarantee delivery!

Interoperability

Finding a mechanism to enable scattered

governments systems to talk to each other

..

e-Government Approach

Data Mapping Service: Injecting ID number in Government Databases

UAE Integration Platform

Connecting primary government databases..

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

What is Open Data?

Certain data should be freely available to everyone to

use and republish as they wish, without restrictions

from copyright, patents or other mechanisms of control

(data dissemination).

What is Open Data?

governments to

evolve and

transform into

citizen centric

operational

models; data

needs to be

shared and

shared

proactively.

Open Data Heat Map

* Darker shades of green indicate more openness

Countries are being ranked based on availability of data,

accessibility to data, digital format availability, timeliness

and frequency of updates.

Open Data Dimensions

Governments need to put in place open data strategies

with clearly articulated objectives and outcomes.

Open Government Opportunities

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

What is Big Data?

.. represents valuable insight from large amounts of

structured, unstructured

and fast-moving data.

Big Data: Better Decision Making

Big Data

Detection

Environmental Sustainability

Preparedness Social

Network Awareness

Optimization

Prevention

The Promise of Big Data

Enabled government transformation through new

capabilities to increase productivity, provide

future insights, and increase innovation.

Complexity will remain an Issue!

Main challenge: shortage of skills

[USA will face shortage of around 2

million data analysts with know-how

to create and use big data]

Big data benefits

are unimaginable!

It has the potential

to turn the world

upside down!

Big Data 2013

revenues

estimated at $18.8

billion. By 2017, it

is expected to

grow by 200% to

$50.1 billion.

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

Knowledge Management

Creating a smart government is strongly associated with the application of knowledge management.

Knowledge Management Focus:

.. who create &

use knowledge

.. & technologies by

which knowledge is

created, maintained

& accessed.

.. by which knowledge is stored & disseminated

(manuals, databases, intranets, books, heads).

Building National KM Framework

Not only sustainable, but also

serves to generate accelerated

national growth rates.

• Introduction: Smart Government?

• Cloud Computing

• Ubiquitous Electronic Identity (eID)

• Integration

• Open Government

• Big Data

• Knowledge Management

• Concluding Remarks

Circle of Attention

Agenda

Rapid Technological Development Pace!

Governments have no choice but to become smarter.

Citizen Centricity

Limitations of existing eGovernment services are that

they are government-oriented, and can’t personalise

communication or services to unanimous customers ..

The Shift in Mentality ..

Circle of Attention Circle of Attention

Circle

of

influence

Circle

of

influence

Need for more adaptive governance model to shift

from government to citizen tailored services.

“The world that we have made

as a result of the level of thinking

thus far, creates problems that

we cannot solve using the

same level of thinking that

existed when we created them”

-- Albert Einstein

We need to

change the mindset!

Thank you Dr. Ali M. Al-Khouri

Director General | Emirates Identity Authority | UAE www.emiratesid.ae | ali.alkhouri@emiratesid.ae |

Read our recent research :

@DrAliAlKhouri