Establishing a Strategic Sourcing Program

Jeremy Roberts, SPHREditor, SourceCon.com

Who is this guy?

• Jeremy Roberts, SPHR• 10 years in recruiting divided between third party search, and

corporate recruiting • Recently was responsible for leading sourcing teams and

establishing strategic sourcing programs• Editor of SourceCon.com (ERE Media, Inc)• Married for 15 years – Father of 3

Twitter - @imJeremyR @SourceCon

Topics• Structuring a team• Which requisitions should sourcing support?• Where does sourcing stop … and recruiting take over?• How do we align the sourcing team?• What metrics should we track? • How do talent communities factor into all of this? • and finally … How much will this cost?

Which Requisitions?

Graphic created by Martin Warren

Where do sourcers stop, and recruiters start?

Image from bigstockphoto.com

1) Research (Typing) – “Typers” have to be good with internet search and have a firm grasp of how to extract human capital data from databases and the open web. They should have a firm understanding of Boolean search and internet research techniques.

2) Candidate Engagenemt (Talking) – “Talkers” should have highly developed persuasive skills and be very good at engaging passive talent, and convincing them to entertain new opportunities.

3) Account Management – These members of the team manage the relationship with the client and get to know both parties in the deal (candidate and hiring manager).

Leaders must understand what types of problems they are facing to determine which type of team member will be the best fit. Team members should be trained on both skillsets, but everyone will have a dominant skill.

Creating a Role Specialization

Metrics

What metrics you track will depend on the depth of your SLA and what the responsibilities of the team are.

Metrics that should be tracked include:

• New contact added to the database• New phone screen completed• Candidate presented to recruiter• Candidate presented to hiring manager• Candidate Hired

Sample Report for Monthly Productivity

Team #'s Screened Rec Accepted Presented to Rec HM Submit HM Rejected HM Iv'd HM Accept HiredSourcer 17 196 150 154 143 4 21 132 2Sourcer 6 101 29 30 29 6 17 42 2Sourcer 3 95 32 35 26 4 8 24 1Sourcer 13 82 40 36 35 4 5 32Sourcer 2 74 15 17 15 3 8 28 1Sourcer 5 74 15 20 16 4 7 26 1Sourcer 4 58 15 47 11 10Sourcer 14 52 27 31 27 11 17 46 3Sourcer 16 51 14 28 11 2 3 12Sourcer 7 43 1 1 1Sourcer 19 40 11 16 6 1 6Sourcer 11 39 20 19 20 5 16 30 3Sourcer 10 26 13New Hire 22 6 9 5 1 4Sourcer 15 15 5Sourcer 12 12 1Sourcer 9 7 5Sourcer 1 1Sourcer 8 1 1Sourcer 18 1 1Grand Total 989 376 468 346 43 104 392 13

Top 12 DNA Traits of a Good Sourcer1) Competitive2) Early Adopter3) Risk Taker4) Influencer5) Operational Effectiveness6) Flexibility / Adaptability7) Minecraft8) Teacher/Advisor9) Trustworthy10) Likeable11) Intelligence Focused12) Tenacity

- Jim Schnyder

Hiring and Interviewing Sourcers

1)Identify problem solvers

2)Ask questions that prove they can think

3)Certifications mean very little

4)Methodologies are more important that tips/tricks/hacks (Glen Cathey)

Hiring and Interviewing Sourcers

Example Interviews

1)Rob McIntosh

2)Jim Schnyder

3)Justin Clem

Training

1.Learn it yourself!

2.Learn databases.

3.Advanced search progressions (Agile Sourcing as Glen Cathey calls it)

Talent Communities? Or Talent Pipelines?

1) What is the difference in a talent community and a talent pipeline?

2) Some solutions are already sold that are not talent communities with a very large cost, can you part with those solutions?

3) Do you have the content for a true talent community? 4) How will you be measuring the success of the

program? Do you have enough time for the nurturing marketing to take effect?

5) Do you have a dedicated person to act as the Community Manager (DJ)

What’s New?

1) Search Aggregators – Gild, Entelo, Talentbin, Swoop, HiringSolved, RemarkableHire, 3Sourcing, Dice Openweb, (All paid)

2) Google Custom Search Engines• Brupt – GCSE focused on file types (.pdf, .doc, .xls)• Recruitem – Searches Google+, Linkedin, StackOverflow, Github

3) Caniddate Engagement Tools• InsideConnector• ScheduleOnce

4) New Web Based Sourcing Tools: • TacticsHR – Search twitter bios• Followerwonk – Search twitter bios• Topsy – Search tweets (all tweets have been indexed)• Identified Recruit – Indexing Facebook for recruiting (healthcare is initial focus)• Work4labs – Facebook search tool• Cloudkite – Search public files on Evernote, Dropbox, Google Drive, Skydrive