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When peering into the deep of your donor base, it is critical not to “drown in a sea of opportunity.” There are many types of donors; how do you segment, manage and prioritize your time for a high-quality major gift portfolio? This course will teach participants to understand the passions and interests of individual donors and develop donor plans that meet the donors’ motivations.
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Sponsored by:A Service
Of:
Is that Jed Clampett or James Bond Hiding in Your Database?
Daniel Neel & Vicki Claussen
March 13, 2012
Sponsored by:A Service
Of:
Protecting and Preserving the
Institutional Memories of
Nonprofits Since 1993
www.cjwconsulting.com
(866) 598-0430
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Of:
Affordable collaborative data
management in the cloud.
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Today’s Speakers
Daniel NeelPresident,
The Fundraising Resource Group
Hosting:
Cheri J Weissman, CJW Consulting & Services, Inc.Assisting with chat questions: April Hunt, Nonprofit Webinars
Vicki ClaussenDirector of Partner Relations,
The WealthEngine
Is Jed Clampett Hiding in
Your Database?
© Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
&
Know Your Donors
“Don’t drown in a sea of
opportunity.”
Doug Sherman
Founder and President
Immaculate Heart Radio
www.thefundraisingresource.com
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THIS?
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or THIS?
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THIS?
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or THIS?
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THIS? or THIS?
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Capacity
Access
Relevance
Characteristics of a True Prospect
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Capacity
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CapacityWhat Would be Helpful to Know
Source of wealthReal estate holdings
Pension Funds
Public investments
Liquidity events
Philanthropic history
LifestyleWho’s Who
Airplane/YachtThe Clampett
Mansion
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Comprehensive Data from 30+ Sources
Acxiom Household
Profiles
Dun & Bradstreet
Hoovers Business
Information
Marquis Who’s Who
Reuter’s Market Guide
Airmen Certificate –
Pilot license
Physicians Profiles –
AMA
SSA Master Death
Index
Do Not Mail Registry
Personal
Demographics
Business &
OrganizationsAsset & Income
Philanthropic /
Giving
D&B – Business
Profiles
D&B – State Business
Registrations
GuideStar Directors
GuideStar Foundations
Section 527 Political
Organizations
Foundation Trustees
Acxiom Household
Profiles
DataQuick Real Estate
LexisNexis Real Estate
Aircraft Registration –
FAA
Boat Owners – Coast
Guard & State Reg’s
IRS Pension Holders
Reuter’s Market Guide
SEC – Insider Stock
(WealthID)
Federal Election
Contributions
State Political
Donations
Section 527
Organization
Donations
Donations to tax
exempt
organizations(IRS
Section 501 (C)(3))
CapacityWhere Can You Find That Info
CapacityResults and Sources of Wealth
Ratings
P2G score 1-0
ECG $23,467,890
Annual Gift Range $50K-100K
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CapacityWhat You Need to Know
An Estimate of what
they could give if
properly inspired.
Next step determine
who can help you
answer “could they be
properly inspired”.
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Access
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AccessWhat Would be Helpful to Know
Relationship to your
organization’s inner
circle
Personal
connections
Business/Foundation
connections
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AccessWhere You Can Get the Information
Guidestar Reports
Business Data Bases
Hoover’s
D&B
Market Guide
Personal connections
Links to your Inner Circle
Social Activity
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Identify connections
Link to your Inner Circle
Easily track who knows who
Create an invitation list to a
block party or who should
sit at the table for 8
Find Access:
Circle of Friends
Who can open the
door…
Bosley
Corporate BoardJoe Smith
Jane Brown
Jennifer Davis
Hospital BoardSarah Manson
Charlie
Nate Turner
Leslie Marsden
Sam Marsden
Jean Harding
Wes Marsden
Marsden Family Foundation
Find Access:
Circle of Friends Who can open the
door… Circle of FriendsDun & Bradstreet
Company Name Title
Oracle Cable Inc. Coulson, Charles Principal
Oracle Corporation Catz, Safra A President
Daley, Dorian Sr. Vice President-Gen Counsel-Secretary
Epstein, Jeff Chief Financial Officer
Henley, Jeffrey O Chairman Of The Board
Hurd, Mark V Co-President
Phillips, Charles E Chief Financial Officer
Quinlivan, Mark Chief Operating Officer
Wagner, Jan President
Oracle Systems Corporation Catz, Safra A Chief Financial Officer
Phillips, Charles President
Oracle USA Inc. Catz, Safra A Chief Financial Officer
Conway, Craig Principal
Jordan, Ann
Philliips, Charles Co-President
AccessWhat You Need to Know
Who can open the
door?
How do they want
to be approached?
What would most
appeal to them? Charlie
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Relevance
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RelevanceWhat Would be Helpful to Know
Reasons for giving
Propensity to give
Frequency of giving
Similar organizations
supported
Connection to your
organization
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RelevanceHow You Can Get that Information
Other Charitable Giving
Crowd-sourcing
Perusing Annual Reports/
Website
Political giving
Model Likelihood to Give
RFM
Recency
Frequency
Amount of largest or total gifts
Ask
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Relevance
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Putting Capacity and Relevance Together
RelevanceWhat You Need to Know
What is their
passion?
Why you?
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The Value of
Research30
Finding Capacity, Access and
Relevance Details
Fully integrated. Scalable. Best in class. Your results
are ready.
Who are the best donors and prospects? Analytics allows you to draw conclusions and make informed decisions.
What can be learned about these people? In-depth, contextual information to better understand each prospects.
How to find more prospects just like them? Leading tools to build a prospect pipeline and thoughtfully expand organizations
reach.
What strategies should be use to reach them? Customized insight and advice to develop and execute your fundraising strategy
with precision, monitor it’s progress and measure it’s success.
Analytics: Provides Capacity,
Relevance Access
Identify donors
with the best
ability &
propensity to
give
Transformational insight on donors and prospects so you can
build effective fundraising programs
Segment and
prioritize clients
database and/or
prospect lists
Use Data to
drive cultivation
strategy for
each of your
donor/prospect
pools
Custom models
to predict giving
and determine
the right ask
Wealth Appends
to Identify the Right Targets Segment and target donors for every fundraising campaign…
Capacity Wealth Insight Scores
Propensity to Give (P2G™)
Total Assets
Net Worth
Liquidity
Annual Donations Estimate
Wealth Attribute Scores
Estimated Giving Capacity
RFM
Planned Giving—Bequest,
Annuity, Trust
Influence
Inclination: Giving
Inclination: Affiliation
Estimated Income
Available with FindWealth 8
Extract More Value
Analyze Data Faster
Fundraise More Cost
Effectively
Enjoy Greater Flexibility
Make More Informed
Decisions
So You Can…
Propensity to Give (P2G) Score
Quickly Defines Capacity and Relevance
30% - 35%
45% - 50%
10% - 15%
< 5%
5% - 10%
15% - 25%
25% - 35%
40% - 45%
25% - 30%
< 1%
P2G successfully predicts 80% of major donors so
you can spend less time validating data
P2G looks at: the predictive value of data sources
the quality of match to those sources
the estimated giving capacity
75% - 85% of your
total giving typically
comes from donors
in the P2G-1 & P2G-2
scoring categories
Custom Analytics to find out who
looks most like the Your Clampetts
Segment and rank order constituent base
Find new prospects that mirror the best donors
Identify new prospects with connections to the donor base
Develop strategies across the fundraising lifecycle
Apply data-driven strategy to all of your fundraising efforts
Major Gift Model
Next Gift
Amount
Planned Giving
Model
Annual Fund
Model
Likelihood to
Give Model
Gift Pyramid Donor 360⁰Prospecting
Lookalikes
Access, Relevance, Actual
Capacity Values
Picture of Who’s Who, Business Reports
And Your Very Own
Ellie Mae
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Buffett
Corporate BoardJoe Smith
Jane Brown
Jennifer Davis
Bill and Melinda
Gates
FoundationHoward Buffett
Warren Buffett
Charlie
Nate Turner
Leslie Marsden
Sam Marsden
Warren Buffett
Wes Marsdte
Bill Gates
Berkshire Hathaway
Anecdotal
Prospect Review
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Prospect ReviewWhat It Is
Confidential conversations with
knowledgeable constituents
Discussion to discover the passions
and interests of prospective donors
Information gathering to prioritize
activities
Summary of all information to
develop donor plans
Validation of donor research
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Prospect ReviewWhat It Is Not
Not a rating
system
Not intrusive
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Prospect ReviewWhat It Does
Identifies prospects
versus “suspects”
Validates the
financial roadmap
Determines
priorities and
actions
Provides direction
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Prospect Review
Validating the Goal
At least one good
prospect for each gift
Preferably a 3:1
Ratio for the Top 10
gifts
Cumulative value of 2
to 3 times the goal
$12 Million Objective
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Planning & Approach
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Planning & ApproachUsing Research and Review
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Segment the donor
base
Create portfolios
Develop donor
plans
Measure Results
Planning & ApproachSegment the Donor Base
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Top 10
Next 20
Upper 70
Remaining
100
All the rest
Planning & ApproachSegment the Donor Base
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Planning & ApproachCreate Portfolios - The Formula
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Planning & ApproachCreate Portfolios – Who and How Many
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Position % of Time Portfolio #
Director of
Development
60% 50 - 60
Major Gift Officer 100% 75 - 100
CEO 30% 20 - 30
Board Chair 10% 10 - 15
Others as appropriate
Total 155 - 205
Planning & ApproachDevelop Donor Plans: a Donor-Centric Approach
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Based on research and review
Match donor passion and
interest
Plan activities
Plan approach
Determine “ask” amount
Document the plan
Ask for the gift
Planning & ApproachPlan Activities
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Qualify
Connect
Invite
Fulfill
Alerts for Money in Motion
Significant Happenings
Assets
Donations
Activities
Income
Notification of a change in liquidity
or financial position
Monitoring of news for a change in
a prospect’s business
NEW Technology
• Alerts on executive management
changes (hiring, firing, promotions,
transfers)
• Alerts on changes in philanthropic
activities (large donations, new
foundation, etc.)
Be more proactive and respond faster with Alerts…
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Document the Plan
Retain
Upgrade
New
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Planning & ApproachMeasure Results
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Planning & ApproachNew Donors/Prospects
Creative, targeted list services that get to the heart
of your ideal prospect. Search for your best
donors/clients and generate a list worthy of
attention.
Expand your reach
with Circle of Friends
Networking
Build your pipeline
with Prospect
Generator
Create targeted lists
with Demographic
Appends
Identify Look-Alikes:
Prospect GeneratorExpand your reach and build your pipeline of prospects…
Find new prospects that meet
the profile of your best donors
• Generate a list of qualified prospects
• Identify key attributes of your best
prospects
• Instantly drill down to get a clearer
picture of their wealth, affinity and
giving
Your Best Donors
• Looking at the test file
• 88% matched in Political
Donations
• 92% have property
• 85% connected to Foundation
• 95% business connections
Planning & ApproachUpgrades from the Donor Base
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Planning & ApproachMeasure Results
This Only a Test
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Know Your Donors
I know the characteristics of a prospect
I understand the value of donor research
I can interpret information returned from donor screening
I know what anecdotal prospect review is
I know what anecdotal prospect review is not
I can use prospect research and review to validate financial
goals
I can use donor research and review to develop donor-
centric plans
I know what results to measure
I will not drown in a sea of opportunity
Take the Test
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Is Jed Clampett Hiding in
Your Database?
© Copyright 2011. The Fundraising Resource Group, LLC. All rights reserved.
&
Sponsored by:A Service
Of:
Find listings for our current season of webinars and register at:
NonprofitWebinars.com