1. 0009 ISO :

2. 1 23 42 - 3. 1102 - 01023 - 4. 4 - 5. 5 - 6. 6 - 7. 7 - 8. 8 - 9. 9 - 10. 01 - 11. 11 - 12. 21 - 13. 31 - 14. 5831 5/4 5/7 41 - 15. : : : : 0022 0071 057 078 00071 00581 0045 32427/7 8/01 2/7 87/2 : www.zawya.com51 - 16. - 0006846%61%02%00056508%81%2%00099397%71%4%00086287%21%01%0004327%51%31% 61 0008243%73%92% - 17. 00025/5201025/2400020/0671 40026/02__ 9002__ 3/13 - 18. 19. . . 02 - 20. : . 12 - 21. .22 - 22. : )(: . )(: . ...........32 - 23. Change: A bend in the Road is not the end of road .. Unless you fail to make the turn 24. / 52 - 25. ... 62 - 26. 72 - 27. : 82 - 28. International Organization For Standardization92 - 29. International Organization For Standardization .03 - 30. International Organization For Standardization ISO 941 . ISO .13 - 31. International Organization For Standardization ISO 0003 .23 - 32. International Organization For Standardization 00005 ISO .33 - 33. International Organization For Standardization 63051 . .43 - 34. Accreditation Bodies Accreditation Body . International Accreditation Forum . www.iaf.nu53 - 35. Accreditation Bodies : RAB JASANZ CNACR JAB SCC SANAS 63 : UKAS Cofrac RvA Sincert TGA DANAK ENAC - 36. Certification Bodies UKASMoody International Certification (MIC)BSIDNVNQATGAVdS Schadenverhtung GmbH - DQSTUV North GLC37 37. 83 - 38. 93 - 39. ()() )(ACT )(CHECK PDCA 04 - 40. : :: 14 - 41. CEO MIS R&D 24 - 42. 06 05 04 03 02 01 0 34 - 43. %41 %82 %22 %6344 - 44. %81 %3354 %31 %63 - 45. %51 %01 %42 %1564 - 46. : 47. : : + = : -=84 - 48. : . 94 - 49. - Non-Routine Routine05 - 50. : : . 15 - 51. 25 - 52. .35 - 53. : 45 - 54. Q&Q Little QBig Q 55 - 55. 101Q0575 BS65 - 56. International Organization for StandardizationISO 671 0009 ISO671 TC 7891 4991 0002 8002 75 - 57. 0009 ISO 2048 ISO 0009 ISO0009 ISO 1009 ISO1009 ISO4009 ISO 2009 ISO 3009 ISO4009 ISO 85 - 58. 0009 ISO 0009 ISO 1009 ISO 4009 ISO 95 - 59. 06 - 60. 16 - 61. 1- Customer Focus . .26 - 62. 2- Leadership . .36 - 63. 3- Involvement of People .46 - 64. 4- Process Approach . )( Product Realization Processes5 2 1736 564 - 65. 5- System Approach to Management .66 - 66. 6- Continual Improvement . .76 - 67. 7- Factual Approach to Decision Making .86 - 68. 8- Mutually Beneficial Supplier Relationships .96 - 69. : 1 0723 - 70. - 17 4 3 2 1 71. 3 Phase 27Process Oriented Approach2 Phase 1 Phase - 72. StartPlan Progress Do37Action Check - 73. 47 - 74. PDCA57 - 75. 0002:1009 ISO .5 .8 .7 / .6 76. 77 - 77. . .87 - 78. : : )00041 (ISO )00081 (OHSAS )(ISO 27001-ISO 17799 ISMS : 96961 QS9000 & ISO/TS 10092 ISO 0009TL 0009AS 0009PS HACCP 5002:00022 ISO 97 - 79. : IMS . 1009 ISO 10041 ISO 00081 OHSAS .08 - 80. : EFQM, TQM, Baldrige Award . 18 - 81. 28 - 82. seifollahy@irantraining.org