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Chapter 4: Engineering Communication

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Engineering students need to develop good written and

oral communication skills.

It is important to understand that the ability to communicate

your solution to a problem is as important as the solution itself.

Most engineers are required to write reports.

Lengthy, detailed, technical reports containing charts, graphs, and

engineering drawings.

Or, a brief memorandum or executive summary.

Communication Skills and Presentation of Engineering Work

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If it is just one page, I promise to read it with attention. If it is longer, my secretary will put it straight into a

wastepaper basket. - Churchill

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Progress report

Means of communicating to others in an organization or to the

sponsors of a project how much progress has been made and

which of the main objectives of the project have been achieved

to date.

May be written for a period of a week, a month, several months,

or a year.

The format is dictated by a manager in an organization or by the

projects sponsors.

Progress Report, Executive Summary, and Short Memos

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Executive summary

Means of communicating to people in top management

positions, such as VP of a company, the findings of a detailed

study or a proposal.

Must be brief and concise no more than a few pages long.

References may be made to more comprehensive reports so

that readers can obtain additional information if they so desire.

Progress Report, Executive Summary, and Short Memos

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Short memos

Means of conveying information in a brief way to interested

individuals.

Under two pages in length.

Header of the memo containing

Date: May 14, 2014

From: Yong Choi

To: Introduction to Engineering Class

Re: Project Presentation

Progress Report, Executive Summary, and Short Memos

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Title

A brief informative description of the report contents.

If the report is long, a table of contents should follow the title

page.

Abstract

A very important part readers often read this part first to

decide if they should read the report in detail.

In complete but concise sentences you should state objectives,

emphasize significant findings, and present conclusion and/or

recommendations.

Detailed Technical Report

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Introduction including objectives

To state what is to be investigated through the performance of

the experiment.

Explicit listing.

Theory and analysis

To state pertinent principles, laws, and equations;

To present analytical models that will be used in the experiment;

To define any unfamiliar terms or symbols; and

To list important assumptions associated with the experimental

design.

Detailed Technical Report

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Apparatus and experimental procedures

To present a list of apparatus and instrumentation to be used.

To describe how you perform the experiment.

Data and results

To present the results of the experiment, as described in the

stated objective, in tabular and/or graphic form.

All figures and tables must be numbered and have a descriptive

title.

Detailed Technical Report

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Discussion of the results

To emphasize and explain the important results of the

experiment and point out their significance.

When applicable, be sure to compare experimental results with

theoretical calculations.

Conclusions and recommendations

To compare the objectives with experimental results.

Support the conclusions with appropriate references.

Be sure to state recommendations based on the conclusions.

Detailed Technical Report

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Appendix

To provide the reader with copies of all original data sheets,

diagrams, and supplementary notes.

To display sample calculations used in processing the data.

References

A list of references that have been numbered in the text must be

included in the report.

Detailed Technical Report

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To show the results of all the efforts regarding a project

that you may have spent months or a year to develop.

It is important that all information be conveyed in a manner

easily understood by the listener.

The oral technical presentation is similar to written ones.

To make every effort to ensure that what is said is what is

understood by the listener.

Rehearse your presentation.

Oral Communication and Presentation

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Try to keep your talk to about half an hour or less.

Maintain eye contact with all of the audience.

Use presentation software.

Incorporate charts, graphs, animated drawings, short videos, or

a model.

Be organized, be well prepared, get right to the point

when giving an oral presentation, and consider the

needs and expectation of your listener.

Oral Communication and Presentation

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Microsoft PowerPoint presentation

Commonly used to give an attractive and effective presentation.

PowerPoint Presentation

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To convey ideas and design information about products.

A language used by engineers to convey their ideas,

solutions to problems, or analyses of certain situations.

Engineering Graphical Communication

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