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IMAGE BY ALFIE | JAPANORAMA
#5.
: IMC
, , ()
1. (Order of Presentation)
:
:
,
,
2. (Conclusion Drawing)
/
:
(: )
:
3. (Message Sidedness) :
:
:
:
.
.
(P N P)
4.
: ()
:
1)
2)
3)
4)
* (Message Source) ?
: , ,
: ,
, ,.
?
:
1. 2. 3. (threshold)4. 5. 6.
()
p.116
p.118
AIDMA Hierarchy
()
CA
CA
CA
CA
() , (Cognition) (Affect) . .
()
:
:
/
/
REVISED
1. (involvement)
(perceived personal relevance) (perceived personal importance)
- : ,,
- , - ,
- , , - ,
1.
(enduring involvement)
) , , ,
(situational involvement)
) /
1.
Sales Promotion
(Enduring Involvement)
(Situational Involvement)
.
/ /
-
1.
1.
2.
3.
4.
1.
( vs. ) + (thinking vs. feeling)
Thinking Feeling
FCB Grid
1.
Thinking Feeling
, , ,
: (learn) (feel)
(do)
1. : (recall)
2. : /
3. : ,
, , ,
: feel learn do
1. :
2. : ,
3. : ,
,
: do learn feel
1. :
2. : , 10 ,
, POS
3. :
, ,
: do feel learn
1. :
2. : , , POS
3. :
Krugman
( TV)
, TV .
TV (= ELM, ).
1. (1)
TV
TV
:
: , ,
1)
2)
3)
4)
5)
6) (personality)
7)
1. (1)
Sherif
, , ,
, , , .
1. (2)
,
,
// ( )
:
,
:
.
.
1. (2)
.
?
.
?
!
!!!
?! !!
1. (2)
.
?
.
?
!
!!!
?! !!
.() , () .
1. (2)
(affect priming theory)
(feelings as information model) (attribution) , ,
, , , , .
1. (3)
A. .
B. .
C. . ...
D. /.
E. .
F. . .
,
.
1. (1)
A. .
1. (1)
B. .
,
: ,
1. (1)
C. .
:
:
17: +
1. (1)
D. /.
1. (1)
E. .
1. (1)
F. .
1. (1)
: ,
( ...)
():
( ?)
:
1. (2)
/ (2004 )
...
TV
~
1. (3)
Product:
:
Price:
Promotion:
Place:
Learn-Do-Feel Feel-Do-Learn
DO
Marketing Mix
1. (4)
2.
()
2.
(sensory organs) (activation)
,
JND = I K(I = ; K = )
2.
(absolute threshold):
(Differential Threshold)
: (JND : Just Noticeable Difference)
2.
JND
, JND
, JND
JND
() , JND
, JND
, JND
, , JND
2. :
(Subliminal Perception)
2. :
,
.
(: ) .
.
3. (attention)
:
(novel)
3.
:
:
/ /
, , , , visual, ,
4. (comprehension)
(Perceptual Organization)
(simplicity):
(closure):
(proximity):
(similarity):
(figure and ground):
4.
(Perceptual Categorization)
(Perceptual Inference)
(halo effect)
- (price - quality relationship)>
5. (memory)
(affect and
arousal)
5.
1 (Sensory Memory)
2 (Short-Term Memory)
1
(information overload)
:
-- ,
-- TV, ,
5.
2 ()
2
(rehearsal):
( , )
3 (Long-Term Memory)
(consumer knowledge):
5.
3 ()
:
: ()
- (spreading activation):
(schema) : /
5.
3 ()
BMW
IBM PC
5.
3
()
(wearout)
( )
(primacy effect) (recency effect)
5.
4 :
(Encoding)
(Retrieval ) (retrieval cue) (: )
, ,
6.
:
,
(, , )
(/, /)
, , , , .
6.
(Cognitive Aspects)
(belief)
(Affective Aspects)
(attitude)
(Conative Aspects)
(intention)
:
(1)
=
=
=
=
6.
.
.
7
1)
2) ( )
3) ()
4) ( )
5)
6)
7)
6.
()Balance Theory
Cognitive Dissonance
/
, , ,
.
, , .. +
- : , .
--
+
++
+
+-
-
+ -
+
6.
()
IP
--
+
IP
--
-
IP
+-
-
.
. .
.
6.
.
, .
.
6.
6.
: (ELM*)* Elaboration Likelihood Model
:
: ,
:
:
Elaboration Likelihood
.
Petty Cacioppo ELM.
(Central Route) (High Elaboration)
(Central Cue)
(Peripheral Route) (Low Elaboration)
(Peripheral Cue)
6. : ELM
,
(Peripheral Route)
(Central Route)
6. : ELM
?
??
, ,
6. : ELM
= = =
= = = , BGM
[]
(1) (2) (3) .
6. : ELM
ELM .
( ) () .
6. : ELM
()
:
:
/
/
p.118
AIDMA Hierarchy
()
() , (Cognition) (Affect) . .
: AIDMA
.
Attention Interest Desire Memory Action
AMOLED
AMOLED
AMOLED
AISAS : .
Attention Interest Search Action Share
AMOLED
AMOLED
AMOLED
AMOMED
AMOLED
: 2008 ,
()
: ACR (2008)
2/3 ,
Attention Interest Search Action Share
IT/
74% 65% 65%
82%
/
TV
9%
13%
31%
66%
66%
91%
: 2008
2/3
/
62%
63%
71%
79%
82%
65.5%
Attention Interest Search Action Share