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การประเมินด้วยเครื่องมือการวิเคราะห์ ระดับความสำเร็จของการดำเนินงาน จากการใช้จ่ายงบประมาณ (Performance Assessment Rating Tool – PART). 14 มกราคม 2551 ณ ฮอลล์ 9 อิมแพคเมืองทองธานี กรุงเทพมหานคร. ผู้อำนวยการสำนักประเมินผล 2 ผอ.ศิริลักษณ์ แสงโสภณ. - PowerPoint PPT Presentation
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(Performance Assessment Rating Tool PART)14 2551 9
2 .
(Performance Assessment Rating Tool PART) .
2550 .
Logic Model
ResourceCostInputsProcessOutputsOutcomesEconomyEfficiencyEffectivenessValue for money/Cost-Effectiveness Corporate- Level Achievement
Strategic IssuesDirect approach SWOT Goals approach SWOT Vision of success approach SWOT Indirect approach SWOT.
Internal stakeholders - Market stakeholders - External stakeholders -
(Vision) (Mission) (Corporate Objective/Goal)
1234//1.11.21.31.4/1.1.11.1.2 1.1.31.1.4
PART - ThailandRationale orRelevance
PART
. () . ( ) . ( ) . ( ) . ( )
(1) (2) (5 4) (3 4) (6) (1)- (1 2 3 4 1 2) (6 5) (5) (7) 4 (1) (2 3) (4) (5) (1) (2 3) (4) (5 3) (6) (7)
(1) (2) (5 4) (3 4) (6) (1)- (1 2 3 4 1 2) (6 5) (5) (7) 4 (1) (2 3) (4) (5) (1) (2 3) (4) (5 3) (6) (7)
(1) (2) (5 4) (3 4) (6) (1)- (1 2 3 4 1 2) (6 5) (5) (7)
: -1 -2 -5
/
: -1 -2 -5
-3 -4 -6 ( )
(1)- (1 2 3 4 1 2) (6 5) (5) (7) 4 (1) (2 3) (4) (5)
: -1 () -2 -3 () () -4 -6
-5 -7 /
4 (1) (2 3) (4) (5) (1) (2 3) (4) (5 3) (6) (7)
: -1 4 -2 -3 -4 -5
4 (1) (2 3) (4) (5) (1) (2 3) (4) (5 3) (6) (7)
:
-1 -2 -3 -2
-4 -5 / -6 -7
(1) (2) (5 4) (3 4) (6) (1)- (1 2 3 4 1 2) (6 5) (5) (7) 4 (1) (2 3) (4) (5) (1) (2 3) (4) (5 3) (6) (7)
1.1.1-------------------------------------------------- 1.1.1 1.1-------------------------------------------------- 1.1 1-------------------------------------------------- 1 ()-------------------------------------------------- .8 .10 .16 .6 .13 .14 .45 .9 .14 .20 .21 .8 .9 .16 .21.22 .47 .16 .21 .22 .45
/
PART Rationale orRelevanceVFM
? (5 3) (.22) 2.86+6.0 = 8.86 (1) (.6,16)= 6.0- (2 3) (.14) 2.86+2.86= 5.72 (1 7) (.13,16) 2.86+2.86= 5.72 (2 3) (.16,9) 2.86+2.86 = 5.72 (2) (.6)= 1.67 (7) (.47)= 2.86 (4) (.21)= 2.86 (5 3) (.45) 2.86+6.0 = 8.86
(-1) (-2) / (-3 1 -3) / / (-4 -2 -4 -1)
--- ()-- () ()
() () ()
4 ( )
(Stakeholders)
4 4 4 4
4
()
(Stakeholders)
()
(Value For Money - VFM) 1 -
2 - Benefit Cost RatioCost Effectiveness/
3 -
4 - (PART) . - . - . - . - . -
VisionMissionObjectiveStrategiesCorporateBusinessFunctionalF&BPIKPIKPI
BSCPIKPIKPI
OTSTEPPESTSW2S+4M7S
TQM& ExternalRisk
TQM&InternalRisk
Value for Money + M&ECost-Effectiveness & B/C RatioEfficiency & Unit-CostABC & EconomyLogic Model & CIPPR&DHRM & HRD + LO & KMCompetenciesEthicsCustomers &PartnershipBlueprint for Change VFM ----PMQA ------------------- PARTM&E + MISStakeholdersLeadershipPART ------------------- PMQA ----VFMAction Plan
Malcolm Baldrige National Quality Award7Business Results6ProcessManagement5Human ResourceFocus4Information and Analysis3Customer andMarket Focus1Leadership2StrategicPlanningOrganizational Profile:Environment, relationships, and challenges
Malcolm Baldrige National Quality Award Criteria
1999 CATEGORIES/ITEMS
POINT VALUES
1.0 Leadership
125
1.1 Organizational Leadership
85
1.2 Public Responsibility and Citizenship
40
2.0 Strategic Planning
85
2.1 Strategy Development
40
2.2 Strategy Deployment
45
3.0 Customer and Market Focus
85
3.1 Customer and Market Knowledge
40
3.2 Customer Satisfaction and Relationships
45
4.0 Information and Analysis
85
4.1 Measurement of Organizational Performance
40
4.2 Analysis of Organizational Performance
45
5.0 Human Resource Focus
85
5.1 Work Systems
35
5.2 Employee Education, Training, and Development
25
5.3 Employee Well Being and Satisfaction
25
6.0 Process Management
85
6.1 Product and Service Processes
55
6.2 Support Processes
15
6.3 Supplier and Partnering Processes
15
7.0 Business Results
450
7.1 Customer Focused Results
115
7.2 Financial and Market Results
115
7.3 Human Resource Results
80
7.4 Supplier and Partner Results
25
7.5 Organizational Effectiveness Results
115
TOTAL POINTS
1000
Leadership(10%)PeopleManagement(9%)Policy andStrategy(8%)Partnership &Resources(9%)SocietyResults(6%)CustomerResults(20%)PeopleResults(9%)Processes(14%)KeyPerformanceResults(15%)EFQM - European Foundation for Quality ManagementEnablersResultsInnovation and Learning
/ - PMQA PART - ?HRscorecard
PART PMQAPMQA Impact PMQA PMQA
PMQA PMQA PMQA PMQA
PMQA Activity Based Costing Output Based Costing PMQA Cost-EffectivenessPMQA Cost-Effectiveness
PMQA PART PMQA PMQA PMQA PMQA
/ - PMQA PART - ?HRscorecard
:
PART
Radar Graph
Chart2
66.7
71.45
100
71.45
60
Sheet1
PART
6.671066.7
14.292071.45
2020100
14.292071.45
183060
73.2510073.25
Radar Graph
Sheet1
0
0
0
0
0
Sheet2
Sheet3
Questions
Questions