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2016 – 2020 WIOA Local Plan
Local Board Policies
Supportive Services Policy – Page 2
On-the-Job Training (OJT) Reimbursement Policy – Page 7
Youth Incentives Policy – Page 9
Local Training Cap Policy – Page 12
Local definition for youth who “require additional assistance” – Page 15
Adult and Dislocation Worker Self-sufficiency definition(s) for training – Page 16
Workforce Development Dean E. Jones, Director (864) 467‐3605 [email protected]
INSTRUCTION NOTICE #PY16‐02
TO: WIOA Program Staff FROM: Dean E. Jones, WIOA Administrator SUBJECT: WIOA Supportive Services Policy EFFECTIVE: November 1, 2016 EXPIRATION DATE: Indefinitely PURPOSE To establish a policy for providing supportive services to WIOA Adult and Dislocated Worker participants. Youth program operators may expand upon this policy to include other allowable forms of supportive services, as approved by the Workforce Development Board. REFERENCES AND BACKGROUND Ref: Workforce Innovation and Opportunity Act (WIOA) of 2014 (Public Law 113‐128); WIOA Final Regulations § 680.900. The Workforce Innovation and Opportunity Act (WIOA) allows for supportive services to be provided if it is determined to be necessary in order for participants to successfully participate in career and training activities. The final regulations address supportive services at § 680.900. For questions, please feel free to contact me.
PY16‐02 Greenville County WIOA Supportive Service Policy
Page 1 Revised 10/31/2016
WIOA SUPPORTIVE SERVICES POLICY
PURPOSE: The purpose of this policy is to address the issuance of supportive services available to Greenville County WIOA Participants and to provide guidance to WIOA program staff when assessing needs and providing supportive services to customers. The provision of any and all supportive services is contingent upon the availability of funding. POLICIES AND PROCEDURES
1. Supportive services may be provided to customers enrolled in a WIOA when it is determined necessary to enable participation in such programs and when such services are not available through other resources (documented via SCWOS case notes).
2. The Supportive Services Guide (Attachment A) lists the available supportive services but a waiver may be granted for the following situations: The service is not on the Supportive Services Guide; or The cost of the supportive service exceeds the maximum amount indicated on the Guide
3. Supportive service payments may not be requested for services provided or costs
incurred prior to WIOA enrollment. Payments may not be requested for past due debts, i.e., late service charges, penalties, tickets, and/or fines that are not allowable costs under the WIOA.
4. To the extent possible, payments are to be made payable to the entity providing the service. However, if a bill is not in the participants’ name but is a legitimate supportive service request, the customer’s self‐attestation must accompany the request. (i.e., utility bill is in the participant’s or another documented household member’s name).
5. This policy specifies “one time only” payments (e.g., rent and utilities) and the participant’s ability to make subsequent payments will be factored into the approval decision.
6. When Supportive Services are approved and provided to participants, the appropriate activity code must be opened in SCWOS. The Supportive Service Activity Codes are:
Adult/Dislocated Worker Youth
180 – Child/Dependent Care 181 – Transportation Assistance 182 – Medical
184 – Temporary Shelter
185 – Other
480 – Child/Dependent Care
481 – Transportation Assistance
482 – Medical
483 – Temporary Shelter
484 – Incentives/Bonuses
485 – Other
PY16‐02 Greenville County WIOA Supportive Service Policy
Page 2 Revised 10/31/2016
TYPES OF SUPPORTIVE SERVICES A. Transportation Transportation assistance may be provided to WIOA registered individuals with the approval of the WIOA Supervisor. Transportation assistance may be in the form of gas cards (primary), bus tickets, and van or transportation provider services. Case managers should attempt to use the most cost‐efficient means of providing such assistance. See the Supportive Service Guide (Attachment A) to determine the level of transportation assistance. When issuing transportation vouchers in support of training, employment, or job search, the case manager must open a ‘181’ Activity in SCWOS for Adults/Dislocated Workers or ‘481’ Activity in SCWOS for Youth. For non‐learning lab sites, documentation must be maintained in the customer file. Such documentation may include Internet travel mileage information (MapQuest, Yahoo Maps, etc.) and documentation of activity on Job Search log. For participants in classroom training, timesheets must be used to document travel to and from training sites. Timesheets more than two weeks old may not be redeemed for gas vouchers. Should there ever be an exception to this, a waiver must be submitted clearly identifying the reason for the delay in submitting timesheets. B. Childcare and Dependent Care Assistance Childcare or dependent care assistance may be provided to WIOA registered individuals with the approval of the WIOA Supervisor. The WIOA participant must be actively participating in job search and/or training services in order to receive such assistance. Childcare assistance applies to dependent children ages 11 or under. Dependent care applies to family members who are physically or mentally incapable of caring for themselves. Acceptable proof of a dependent care family member includes a doctor’s statement or another official document or certification. C. Other Other supportive services may be provided as determined necessary and as outlined on the Supportive Service Guide (Attachment A). Supportive Service Forms and attachments:
1. SS Attachment A: Supportive Services Guide. This is to be used to determine the appropriate amount of support per approved service.
2. SS Attachment B: Supportive Services Request Form. This form is to be completed and submitted with the appropriate documentation to the WIOA supervisor for approval of payment.
Note: This policy is to be used internally by Greenville County Workforce Development office WIOA program staff. Outside contractors should develop their own supportive services policies in compliance with the WIOA and submit it to the Greenville County Workforce Development Board for approval prior to expenditure of funds.
PY16‐02 Greenville County WIOA Supportive Service Policy FOR INTERNAL USE ONLY Attachment A
Revised 10/31/2016
Supportive Services Guide
1. Employment/Training Related Supportive Services
May include work attire, driver’s license/identification card, printout, LiveScan, CDL
Test, and/or legal aid services (see State Instruction 16‐05)
Payments may not exceed $500 (lifetime max)
2. Auto/Transportation Related Supportive Services
May include payments for auto insurance (liability only), repairs, tires, bus tokens,
handicap assistance, or gas vouchers
Only one (1) form of auto/transportation supportive service will be allowed
Payment may not exceed $250 (lifetime max)
3. Family Care Related Supportive Services
May include child or dependent care assistance
Total amount may not exceed $250 (lifetime max)
4. Housing Related Supportive Services
May include rent or utility payments
One‐time payment only
Payment may not exceed $600 (lifetime max)
5. Medical Related Supportive Services
May include emergency dental care or eye care
One‐time payment only
Payment may not exceed $250 (lifetime max)
PY16‐02 Greenville County WIOA Supportive Service Policy Attachment B
Revised 10/31/2016
Supportive Services Request Form
To be completed by the case manager requesting supportive services Participant Name:
State ID#:
Program (Adult, DW, NEG, etc.).:
WIOA Registration Date:
TYPE OF SUPPORTIVE SERVICE REQUESTED
Employment/Training Related Housing Related
Auto/Transportation Related Medical Related
Family Care
Additional Detail on the Supportive Service Request:
Total Amount of This Request (PAYABLE AMOUNT)
$
Total Amount Requested Since Program Registration (including current request)
$ Supportive Service Projected Start Date:
Supportive Service Projected End Date:
MAKE CHECK PAYABLE TO (W‐9 Attached if applicable): Name:
Address:
City:
State:
Zip:
Vendor Number:
I verify that this service is needed in order to enable participant to achieve program success and there is no other source available in the Greenville area for the supportive service requested:
Yes No Case Manager Signature: ___________________________________ Date: __________ Supervisor Signature: _______________________________________ Date: __________
Workforce Development Dean E. Jones, Director (864) 467‐3605 [email protected]
LLOOCCAALL WWIIOOAA IINNSSTTRRUUCCTTIIOONN NNOOTTIICCEE ## 1155‐‐11 TO: WIOA Staff and Contractors FROM: Dean E. Jones, Director RE: WIOA On‐the‐Job Training (OJT) Wage Reimbursement Rate Policy EFFECTIVE DATE: July 9, 2015
PURPOSE To establish a wage reimbursement rate policy for employers receiving On‐the‐Job Training (OJT) funded under the Workforce Innovation and Opportunity Act (WIOA). REFERENCES Workforce Innovation and Opportunity Act (WIOA) of 2014 (Public Law 113‐128); Section 134 (c)(3)(H). BACKGROUND The Workforce Innovation and Opportunity Act (Public Law 113‐128) allows the local board to increase the amount of the reimbursement described in Section 3(44) to an amount of up to 75 percent of the wage rate of a participant for a program carried out under Title I of the WIOA, Section 134(c)(3)(H). Local boards must consider factors such as characteristics of the participants, size of the employer, and the quality of employer‐provided training and advancement opportunities. LOCAL POLICY The Greenville County Workforce Development Board has established a WIOA OJT Wage Reimbursement Rate Policy. Please see attachment. QUESTIONS Should you have any questions, please feel free to contact me.
Greenville County Workforce Development Board Workforce Innovation and Opportunity Act (WIOA) On‐the‐Job Training (OJT) Reimbursement Policy
Effective July 9, 2015 The Workforce Innovation and Opportunity Act (Public Law 113‐128) allows the local board to increase
the amount of the reimbursement described in Section 3(44) to an amount of up to 75 percent of the
wage rate of a participant for a program carried out under Title I of the WIOA, Section 134(c)(3)(H). Local
boards must consider factors such as characteristics of the participants, size of the employer, and the
quality of employer‐provided training and advancement opportunities.
Based on the above described section, the Greenville County Workforce Development Board hereby
approves increasing OJT wage reimbursements up to 75%. Workforce Development staff will determine
OJT wage reimbursements based on employer size as follows:
Small employers (49 employees or fewer): up to 75% wage reimbursement
Medium employers (50‐249 employees): up to 60% wage reimbursement
Large employers (250 or more employees): up to 50% wage reimbursement
Workforce Development Dean E. Jones, Director (864) 467-3605 [email protected]
INSTRUCTION NOTICE #PY16-01
TO: Greenville County WIOA Youth Service Providers FROM: Dean E. Jones, WIOA Administrator SUBJECT: Greenville County WIOA Youth Incentive Policy EFFECTIVE: November 1, 2016 EXPIRATION DATE: Indefinitely PURPOSE To establish a policy for allowing youth incentive payments. REFERENCES Workforce Innovation and Opportunity Act (WIOA) of 2014 (Public Law 113-128). WIOA Final Regulations § 681.640. BACKGROUND The Workforce Innovation and Opportunity Act (WIOA) permits incentive payments to be made to youth for recognition and achievement directly tied to training activities and work experiences. In accordance with WIOA Final Regulations § 681.640, incentive payments must be: (a) tied to the goals of the specific program; (b) outlined in writing before the commencement of the program that may provide incentive payments; (c) aligned with the local program’s organizational policies; and (d) in accordance with the requirements contained in 2 CFR part 200. LOCAL POLICY In order to recognize and rewards active youth success while participating in WIOA youth services, youth funds may be used to provide incentives for achieving program goals provided that it is made part of the participant’s individual assessment and service strategy. Incentives can be in the form of gift cards and/or checks payable to the youth when it is deemed appropriate. NOTE: Incentives may be provided to youth while they are receiving active follow-up services if it would assist with completion towards program goals.
- Incentives are NOT permitted for achievements completed prior to WIOA enrollment - Incentives may NOT include entertainment, such as movie or sporting event tickets or gift
cards to movie theaters or other venues whose sole purpose is entertainment (2CFR Part 200).
Documentation Required
Case note/file documentation for incentives should include the following:
a) The type of the achievement that is being awarded b) The type of and amount of the incentive award c) Supporting documentation (i.e, copy of grades, credentials, evaluations, attendance
records, etc.) d) Incentive activity code (484 Supportive Service – Incentives/Bonuses) keyed in to SC
Works.
Service providers are to have internal controls to safeguard any cash/gift cards/certificates that may be purchased. Incentives should be purchased and awarded within the same program year. Service providers should avoid bulk purchases of incentive items that are not intended to be used in a timely manner. Supporting documentation should include sign-in sheets during the activity and signature sheets verifying receipt of hand-delivered incentives. Service providers are responsible for submitting their incentive plan to the Greenville County WDB for how incentives will be used and should consider how the program budget will be impacted. It is not recommended that incentives be awarded on a regular basis for simply attending a stand-alone activity. Activities that merit incentives should require an expected level of participation/engagement. Standard Incentives The below incentives have been approved for the WIOA Youth program. It is not required to award all of them if attained. However, service providers are encouraged to use a combination of them to encourage successful completion as funding permits. The list is not all-inclusive. Service providers must submit a plan to the Greenville County WDB for how they will be used if the incentive(s) is not listed below:
o Frequent contact/attendance with case manager/career advisor (must include at least 1 face-to-face contact)
o Completion of pre-assessments
o Retesting as scheduled towards goal attainment
o Increasing Educational Functioning Level by anniversary date
o Completion of credential (high school diploma/equivalent, completion of training and awarded recognized certificate/credential/diploma/degree)
o Obtained employment after enrollment (max of two incentives)
o Completion of Career Readiness Certificate or another approved standardized/industry recognized certificate
o Successful completion of a work experience or internship with satisfactory evaluation
o Other forms of incentives as approved by the Greenville County WDB
Workforce Development Dean E. Jones, Director (864) 467‐3605 [email protected]
McAlister Square � 225 S. Pleasantburg Drive � Suite C‐11 � Greenville, SC 29607 � Fax (864) 467‐3603
www.greenvillewib.com
INSTRUCTION NOTICE #PY10‐07 Change 1
TO: WIOA Staff & Contractors FROM: Dean E. Jones, WIOA Administrator DATE: November 6, 2015 SUBJECT: Local Instruction Notice #PY10‐07 Change 1 ‐ ITA & WIOA Training
Targeted Industry/Occupation Policy (Replaces Local Instruction Notice #PY10‐7)
EFFECTIVE: Immediately EXPIRATION DATE: Indefinitely In accordance with the State Workforce Development Board recommendations, the local ITA policy has been revised to include the targeted industries/occupations for which WIOA training may be provided within the local area. The goal is to ensure that WIOA training provided is only provided for high demand/high growth industries. Adults (including dislocated workers) and Youth approved for WIOA training services may receive Individual Training Account (ITA) Vouchers to pay the cost for tuition, books, and supplies, provided that the training programs/courses fall within the targeted industries. The policy also describes the process for ensuring that the training is the most cost effective. Please review and comply with the attached revised ITA policy. Thanks for your cooperation and let me know if you have any questions or concerns.
WWIIOOAA TTrraaiinniinngg SSeerrvviicceess IInnddiivviidduuaall TTrraaiinniinngg AAccccoouunntt ((IITTAA)) aanndd TTaarrggeetteedd IInndduussttrryy
PPoolliiccyy Revised 11/5/15
Section I. Greenville County WIOA Training Voucher Policy Adults and dislocated workers approved for WIOA training services may receive up to $8,000 lifetime maximum to pay the costs for tuition, books, and supplies. Additionally, the WIOA Administrator may, based upon available funds, waive the lifetime maximum cost limitation for highly specialized training programs (i.e., airline pilot training) that exceed the cost of $8,000. Priority should be given to training providers who offer program/courses that will lead to employment within the targeted high growth/demand occupations. It is anticipated that the training will last one year or less to the extent practical; however, training durations may be extended past 1‐year for situations where a sequential training program is determined to require more time to complete. Individuals who seek training services (other than continuing education programs/courses) at higher education institutions (i.e., technical colleges, public/independent two‐year institutions) are required to apply for other funding sources in order to leverage costs paid by WIOA/Trade Act. Other funding sources include Pell Grant, Lottery Tuition Assistance Programs, FSEOG, and SC Need Based grants. The WIOA training voucher lifetime maximum benefits will be leveraged against other funding sources received per semester until training completion. Section II. Targeted Industries for WIOA Participant Training Below are employment statistics by industry in Greenville County, reported in Q1 of 2015 by the South Carolina Department of Employment and Workforce. They are ranked by number of individuals employed in the given industry, and the table lists the top 15 industries for Greenville County.
Industry Employed in Greenville County
NAICS
1 Administrative and Support and Waste Management and Remediation Services
34,279 56
2 Health Care and Social Assistance 33,537 62
3 Manufacturing 28,775 31‐33
4 Retail Trade 27,582 44‐45
5 Accommodation and Food Services 22,209 72
6 Educational Services 16,540 61
7 Professional, Scientific, and Technical Services 14,856 54
8 Wholesale Trade 13,663 42
9 Construction 10,907 23
10 Finance and Insurance 9,049 52
11 Transportation and Warehousing 7,962 48‐49
12 Public Administration 7,272 92
13 Information 6,360 51
WIOA Training Services ITA and Targeted Industries Policy 1
14 Other Services (except Public Administration) 5,666 81
15 Management of Companies and Enterprises 4,586 55
In an update to Local Instruction Notice #PY10‐07 ITA & WIA Training Targeted Industry/Occupation Policy, the GCWDB hereby establishes 6 high growth or high demand industries/occupations in which WIOA will target. The targeted industries were determined based on number of individuals employed in each industry, as well as the labor market projections and Greenville County’s economic development targets. The targeted industry policy applies to adults (including dislocated workers) and youth:
Industry NAICS
1. Manufacturing (includes Advanced Manufacturing ) 31 – 33
2. Health Care and Social Assistance 62
3. Professional, Scientific, and Technical Services 54
4. Construction 23
5. Transportation and Warehousing 48‐49
6. Administrative and Support and Waste Management and Remediation Services
56
* The first 2‐digits of the North American Industry Classification System (NAICS) identify the industry. WIOA participant training, once successfully completed, must reasonably ensure that the individual will be qualified to seek employment within one or more of the above targeted industries. Section III. Reasonable Cost Considerations Background Reasonable costs for participant training is addressed for the Trade Act program at 20 CFR 617.22(a)(6) and states that training be, among other things, at a reasonable cost. Further, approval requires that the training be "at the lowest reasonable cost" (20 CFR 617.22(b)). In particular, training at a facility outside the worker's normal commuting area, as determined under the state law (20 CFR 617.3(k)), that involves transportation (or subsistence) costs which add substantially to the total costs of training must not be approved if other appropriate training is available at a lower cost within the commuting area. When training, substantially similar in quality, content and results, is offered at more than one training provider within the local/commuting area, only the lowest cost training may be approved (20 CFR 617.22(a)(6)(iii) (b)). A state must disapprove a training program if the training is in an occupational area which requires an extraordinarily high skill level and for which the total costs of the training are substantially higher than the costs of other training which is suitable for the worker (20 CFR 617.22(b)). Action Required Effective immediately, the GCWDB requires WIOA participant training for adults, dislocated workers, and youth be based upon the same reasonable costs factors as described and referenced above in 20 CFR 617.
WIOA Training Services ITA and Targeted Industries Policy 2
WIOA Youth Locally Defined Characteristic - PY15 09/10/15
WIOA YOUTH REQUIRES ADDITIONAL ASSISTANCE
An individual who requires additional assistance to enter or complete an educational program or to secure and hold employment definition must be low-income and meet one or more of the following categories with appropriate documentation.
In-school Youth
In-school youth possessing one or more of the following characteristics:
a) A youth who was attending an educational/vocational training program at the time of eligibility and is not making a passing grade(s) for the evaluation time period (semester/quarter/term) or who has an overall cumulative GPA less than 3.0 based upon a 4.0 grading scale;
b) A youth who has poor attendance at an educational/vocational training program based upon the training provider’s attendance policy/requirements;
c) A youth who has been retained for one or more grade levels (and is older than the customary age for the grade level);
d) A youth of an incarcerated parent(s).
Out-of-School Youth
Out-of-school youth possessing one or more of the following characteristics:
a) A youth who is a college/advance training program dropout and/or who has not attended the most recent quarter, semester, or term of college;
b) A youth who lacks work readiness skills as documented on an approved pre-test;
c) A youth who was fired from a job within the recent 6 months;
d) A youth who lacks work experience, meaning that the individual has not worked a full-time job (30+ hours a week) for four (4) or more consecutive months;
e) A youth of an incarcerated parent(s).