Case StudyCase Study

x Scorecard Portalx Scorecard Portal

Knowledge BaseKnowledge Base

HTML FoundationHTML Foundation

Collaborative InterfaceCollaborative Interface

DiscussionsDiscussions Drill Down DetailDrill Down Detail

Strategic Strategic InitiativeInitiative

Key MetricsKey Metrics

Case Study: Case Study:

Business challengesBusiness challenges 沒有辦法衡量 沒有辦法衡量 Business Business 的 的 Opportunity & Opportunity & 預估年收入預估年收入 內部網站的低使用率內部網站的低使用率 ,, 知識沒有辦法傳承知識沒有辦法傳承

OrganizationOrganization Real Estate Investment Trust (REIT)Real Estate Investment Trust (REIT) 員工人數員工人數 : 1600: 1600 每年收入每年收入 : $1.3 billion: $1.3 billion

Results:Results:

SolutionSolution x Digital Dashboard Resource Kit 2.2x Digital Dashboard Resource Kit 2.2 SQL Server 2000 Data Transformation Services and Analysis ServicesSQL Server 2000 Data Transformation Services and Analysis Services Integrated parts of existing intranet into the Digital DashboardIntegrated parts of existing intranet into the Digital Dashboard Rapid, widespread adoption by non-technical usersRapid, widespread adoption by non-technical users Over $2,000,000 in incremental revenue in the first two monthsOver $2,000,000 in incremental revenue in the first two months

RevenuesRevenues

每年收入每年收入up by over up by over $15 million$15 million

Rapid adoption Rapid adoption without trainingwithout training

Who Is Implementing BSC?Who Is Implementing BSC?

Gartner Group Gartner Group predicts that more predicts that more than than 40%40% of the of the Global 2000Global 2000 will be will be utilizing the BSC by utilizing the BSC by 20032003

If your organization If your organization is not talking about is not talking about the BSC, it probably the BSC, it probably will be soon!will be soon!

您的下一步您的下一步 BI & BSC BI & BSC 已不再是貴族化的產品已不再是貴族化的產品 你的老闆你的老闆 ,CEO,CFO,CIO ,CEO,CFO,CIO 在想什麼在想什麼………… .... 使用者的滿意度使用者的滿意度 : :

IT IT 要走在 要走在 User User 的想法之前的想法之前

學習成長

內部流程

顧客財務

商業智慧

ERP

OLAP

DataMining

Balanced Scorecard ResourcesBalanced Scorecard ResourcesTo locate a partner who can help To locate a partner who can help with x BSC solutions:with x BSC solutions:x Certified Providers Directoryx Certified Providers Directoryhttp://mcspreferral.x.com/http://mcspreferral.x.com/

x Consulting Servicesx Consulting Serviceshttp://www.x.com/BUSINESS/services/mcs.asp

For information about the Balanced For information about the Balanced Scorecard:Scorecard:

The Balanced Scorecard Collaborative:The Balanced Scorecard Collaborative:http://www.bscol.com

The Balanced Scorecard InstituteThe Balanced Scorecard Institutehttp://www.balancedscorecard.orghttp://www.balancedscorecard.org

For information on the various For information on the various software packages in the Framework:software packages in the Framework:

SQL Server 2000SQL Server 2000www.x.com/sql/default.aspwww.x.com/sql/default.asp

SharePoint Portal ServerSharePoint Portal Serverwww.x.com/sharepoint/portalserver.aspwww.x.com/sharepoint/portalserver.asp

x Office XPx Office XPwww.x.com/officewww.x.com/office

x Data Analyzerx Data Analyzerwww.x.com/dataanalyzerwww.x.com/dataanalyzer

To learn about the SharePoint Portal To learn about the SharePoint Portal QuickStart Program:QuickStart Program:

SharePoint Portal QuickStart InformationSharePoint Portal QuickStart Informationhttp://www.x.com/business/services/quickstartsps.asp http://www.x.com/business/services/quickstartsps.asp

StrategyStrategy

TechnologyTechnology

ProcessesProcesses

Realizing Your Business PotentialRealizing Your Business Potential