LUISA ARCECel. 998 470 164

luisa .arcem@gmail.comhttp://pe.linkedin.com/Luisa Arce

A eighteen-year accounting experience leader in areas such asFinancial Accounting, Cost and Management Control, being able todesign, organize, plan and supervise the administrative proceduressupporting the economic and analytical information of the firms.Natural ability to lead multidisciplinary teams and work in favour ofpeople development.

WORK EXPERIENCE

WF TRADING S.A.CNavigation, entertaining, security equipment supplier for importantfirms in the automotive industry, with 60-people staff and a turnoverof S/8MM per year.

Finance and Administration Manager - 2015Supervision of a twenty-people teamwork and submission of reportsto the General Management Department of the generaladministrative, financial, accounting, logistic and HR managementoffice of two firms of the corporation.

Creation of procedures and elaboration of organization andfunctioning manuals in order to reorganize critical areas,reducing 90% of complaints from main customers andenhancing 70% customer service.

Enhancement of local procurement planning process, resultingin 50% faster delivery time and better credit facilities.

90% tax refund from imports and collections VAT from formeryears as well as a credit line up to a value of 40% of monthlyimports.

TELEFÓNICA DEL PERU S.A.A.A Spanish telecom firm branch of Telefonica Latin-American HoldingS.L. with a staff of 6.399 people and a turnover of S/9,533MM.

Accounting Manager – 2007-2015Supervision of a thirteen-people teamwork working to timely detectrevenues, and submission of reports to the Management, AccountingControl Office and to Process Department.

Implementation of Committees to keep track of earned incomesand direct cost, meeting 100% of the Corporate Standards.

50% reduction in maximum deviation percentages frommonthly revenues estimation compared with former years byefficiently using the data warehouse.

Information gaps reduction up to 95% during the selling andafter-sale process of telephone terminals by enhancing theliquidation process and the conciliation service.

Implementation of management control tools to reduce taximpact. The effective profit tax rate experienced a reduction of6 percentage points (pp) in 2014.

Implementation of accounting interphases between the billingsystem and the SAP, which facilitate to timely record and meet100% of fiscal liabilities.

Implementation of a billing module SD in the SAP, which allowsthe firm to automatize the billing process of over S/360MM peryear.

Integration of the accounting, the marketing and commercialdepartment, reaching 90% of participation, which reduced up toS/4MM of fiscal risk per year.

Creation of a methodology to quantify the collection averageterm from all customer portfolios, which allowed an unpaid debtof S/8MM to be better manged.

Talent management leadership achieved 98% team memberssatisfaction in the area.

Cost Supervisor – 2004-2007Cost model management. Submission of reports to the Head of theManagement Control Department, and supervision of a 6-memberteamwork.

The creation of a cost-model methodology reduced theresponse time to those strategic information requests up to50% from the regulatory body.

The creation of a methodology to define the value of the ownedexpenses capitalised, which capitalized expenses related to theconstruction of a communication platform in the amount ofS/38MM per year.

Definition of the interconnection limit charge value for havingaccess to public telephones, which was a business with 85%market share and an annual turnover of S/18MM.

Definition of the interconnection limit charge for having accessto the payment platform, obtaining S/39MM turnover.

TELEFÓNICA GESTION DE SERVICIOS COMPARTIDOS S.A.

Cost Expert - 2001-2004Financial and Analytical Accountability. Submission of reports tothe Cost Manager.

TELEFÓNICA DEL PERÚ S.A.A.Financial Accountability Analyst 1997 – 2001

PROFESSIONAL STUDIES

UNIVERSIDAD DEL PACÍFICO Seminar on Redesign of Processes by Folke Kafka (2015).

LEE HECHT HARRISON DBM Outplacement Program of Telefonica del Peru diploma

(2015).MAASTRICHT SCHOOL OF MANAGEMENT (HOLAND)

MBA with specializing in General and Strategic Management(2004).

CENTRUM – PONTIFICIA UNIVERSISDAD CATÓLICA DEL PERÚ Master in Strategic Business Administration (2004).

UNIVERSIDAD DEL PACÍFICO Bachelor’s degree in Accounting – Upper third (1997).