16
R0011715905 www.abford.com Built for life in Canada 230 Lombard St. Smiths Falls, ON 613-283-8200 31 Dufferin St. Perth, ON 613-267-2643 Sales Ltd & A B FORD & A B FORD Perth & Smiths Falls UP TO $1,800 (MSRP) VALUE WINTER SAFETY PACKAGE PLUS GET A HUGE REBATES OR 0 % APR PURCHASE FINANCING Heart of the Rideau Canal Sensational Email: [email protected] Phone: 613-283-4124 x1107 Come for the Day... Stay for the Lifestyle R0011719753 YOUR SOURCE FOR BUSINESS AND AGRICULTURE IN LANARK, LEEDS & GRENVILLE NOVEMBER 2012 VOL. 10 NO. 7 Best Western Plus opens doors in Perth By LAURIE WEIR Thursday night, Oct. 18 the newly renovated Best Western Plus Perth Parkside Inn and Spa was overow- ing, much like the free wine and hors d’oeuvres, as the three amigos - Brent Brown- lee, Chris Saumure and John Hinton showed off their new digs during an open house on Thursday, Oct. 18. The partners took a mo- ment with Business Today to share their thoughts as they watched and mingled with the countless guests who came to have a look at the revamped hotel, formerly Code’s Mill Inn and Spa. “We are blown away by the response from the public,” said Brownlee. “It was every- thing we could have hoped for. We are overjoyed to see so many people come out and enjoy themselves.” The town crier, Brent McLaren welcomed the hun- dreds of guests who mean- dered through the inn, com- plete with spa, salon, tness room, pool, banquet facili- ties, cozy rooms and spacious suites – 54 rooms in total. “We are delighted. This is our second go at Best Western and Perth is the ideal scenar- io,” Saumure said. In 2003, the Saumure fami- ly sold their Smiths Falls Best Western. In 2010, Best Western asked the family if they were interested in getting back into the hotel business. “We have established a management team that is sec- ond to none,” Saumure said. With Pat Wiseman as the general manager, “these peo- ple are going to be running the hotel the way it was meant to be run… not on a shoestring budget like it was run for ve years, but on a proper operat- ing budget.” Some of the staff members who were interviewed said they were elated in the chang- es and being part of the new hotel. For the “wedding fairy” Sandra Gibbon, who has been at the hotel for a few years, said it is a pleasure to come to work. “I wonder if I’m dream- ing some days. What the new owners have done is amazing. I’m so proud of this place and watching it grow has been wonderful.” Brownlee says he’s ex- tremely proud of staff who have witnessed the changes. “We give them (the staff) accolades because they did the best job they possibly could (have),” said Brownlee. “Now they have proper train- ing that Best Western brings along; we’ve got a beautiful asset – just an absolutely gor- geous facility; they can’t help but be proud as we are with how it’s turned out.” It’s the rst time for Hin- ton to be involved in a project of this magnitude with other partners. Was he nervous jumping on board? “Not really,” Hinton said, who had Saumure do some renovations on his Nissan car dealership in Smiths Falls. “We were totally happy and satised with that estimation. I was very comfortable with (Saumure) and felt very com- fortable to come along with these guys… and still am.” Saumure said the proj- ect nished on time, but was slightly over budget… how- ever he didn’t reveal the num- bers. “We are not a publicly traded company, so we are not going to disclose that infor- mation.” Regional economic development focus of Nov. 30 summit EMC News - Inspiring cre- ativity and innovation is the theme for the much anticipat- ed 2012 Economic Develop- ment Summit set for Friday, Nov. 30 at the North Grenville Municipal Centre. Area business leaders will tell their stories at the summit hosted each year by the Leeds Grenville Economic Devel- opment Ofce in partnership with Gord Brown, MP, and Steve Clark, MPP, the 1000 Islands, Grenville and Valley Heartland Community Fu- tures Development Corpora- tions and the 1000 Islands Re- gion Workforce Development Board. Leeds Grenville War- den Mel Campbell and North Grenville Mayor David Gor- don will provide greetings. “These are local success stories showing the need for creativity and innovation dur- ing challenging economic times,” said Ann Weir, man- ager of the Leeds Grenville Economic Development Ofce. “We will also hear updates on ma- jor regional projects, learn more about the now-perma- nent Eastern Ontario Devel- opment Fund (EODF), review labour market trends and out- line achievements in both re- gional economic development and the Leeds Grenville Inte- grated Community Sustain- ability Plan (ICSP).” Featured presenters Featured presenters are Port of Prescott General Man- ager Robert Dalley; Aqua- tarium Executive Director Bill Rogerson; and CN-CA Eagle Point Winery Project Development Manager Tom Lawler. They will discuss how their businesses have adapted to become competitive in to- day’s economy. Leeds Grenville business leaders Zach Treanor, owner of Gananoque’s Axelworks, Colin Goodfellow, CAO of Kemptville District Hospi- tal, and Henry Oosterhof, co-owner of the Greenbush high-tech Jobo Farms, will tell those gathered how they overcame challenges and im- proved their operations. Registration begins at 8:30 a.m. with the summit sched- ule running from 9 a.m. to 3 p.m. The deadline to register is Friday, Nov. 23. The cost, with advance payment required, is $20 and includes lunch. Register by emailing joanne.poll@uclg. on.ca or online at www.leeds- grenville.com/en/invest or fax to 613-342-3298. -Business Today photos by LAURIE WEIR It’s ofcial. The ribbon cutting (right) at the Best West- ern Plus Perth Parkside Inn and Spa (above) was held Thursday, Oct. 18 among hundreds of guests during an open house. Pictured in the centre are the three part- ners: Chris Saumure, Brent Brownlee (cutting) and John Hinton. See HOTEL page 6

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Page 1: EMC Business Today November Issue

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YOUR SOURCE FOR BUSINESS AND AGRICULTURE IN LANARK, LEEDS & GRENVILLENOVEMBER 2012 VOL. 10 NO. 7

Best Western Plus opens doors in PerthBy LAURIE WEIR

Thursday night, Oct. 18 the newly renovated Best Western Plus Perth Parkside Inn and Spa was overfl ow-ing, much like the free wine and hors d’oeuvres, as the three amigos - Brent Brown-lee, Chris Saumure and John Hinton showed off their new digs during an open house on Thursday, Oct. 18.

The partners took a mo-ment with Business Today to share their thoughts as they watched and mingled with the countless guests who came to have a look at the revamped hotel, formerly Code’s Mill Inn and Spa.

“We are blown away by the response from the public,” said Brownlee. “It was every-thing we could have hoped for. We are overjoyed to see so many people come out and enjoy themselves.”

The town crier, Brent McLaren welcomed the hun-dreds of guests who mean-dered through the inn, com-plete with spa, salon, fi tness room, pool, banquet facili-ties, cozy rooms and spacious suites – 54 rooms in total.

“We are delighted. This is

our second go at Best Western and Perth is the ideal scenar-io,” Saumure said.

In 2003, the Saumure fami-ly sold their Smiths Falls Best Western.

In 2010, Best Western asked the family if they were interested in getting back into the hotel business.

“We have established a management team that is sec-ond to none,” Saumure said.

With Pat Wiseman as the general manager, “these peo-ple are going to be running the hotel the way it was meant to be run… not on a shoestring budget like it was run for fi ve years, but on a proper operat-

ing budget.”Some of the staff members

who were interviewed said they were elated in the chang-es and being part of the new hotel.

For the “wedding fairy” Sandra Gibbon, who has been at the hotel for a few years, said it is a pleasure to come to work. “I wonder if I’m dream-ing some days. What the new owners have done is amazing. I’m so proud of this place and watching it grow has been wonderful.”

Brownlee says he’s ex-tremely proud of staff who have witnessed the changes.

“We give them (the staff)

accolades because they did the best job they possibly could (have),” said Brownlee. “Now they have proper train-ing that Best Western brings along; we’ve got a beautiful asset – just an absolutely gor-geous facility; they can’t help but be proud as we are with how it’s turned out.”

It’s the fi rst time for Hin-ton to be involved in a project of this magnitude with other partners.

Was he nervous jumping on board?

“Not really,” Hinton said, who had Saumure do some renovations on his Nissan car dealership in Smiths Falls. “We were totally happy and satisfi ed with that estimation. I was very comfortable with (Saumure) and felt very com-fortable to come along with these guys… and still am.”

Saumure said the proj-ect fi nished on time, but was slightly over budget… how-ever he didn’t reveal the num-bers. “We are not a publicly traded company, so we are not going to disclose that infor-mation.”

Regional economic development focus of Nov. 30 summitEMC News - Inspiring cre-

ativity and innovation is the theme for the much anticipat-ed 2012 Economic Develop-ment Summit set for Friday, Nov. 30 at the North Grenville Municipal Centre.

Area business leaders will tell their stories at the summit hosted each year by the Leeds Grenville Economic Devel-opment Offi ce in partnership with Gord Brown, MP, and

Steve Clark, MPP, the 1000 Islands, Grenville and Valley Heartland Community Fu-tures Development Corpora-tions and the 1000 Islands Re-gion Workforce Development Board. Leeds Grenville War-den Mel Campbell and North Grenville Mayor David Gor-don will provide greetings.

“These are local success stories showing the need for creativity and innovation dur-

ing challenging economic times,” said Ann Weir, man-ager of the Leeds Grenville Economic

Development Offi ce. “We will also hear updates on ma-jor regional projects, learn more about the now-perma-nent Eastern Ontario Devel-opment Fund (EODF), review labour market trends and out-line achievements in both re-gional economic development

and the Leeds Grenville Inte-grated Community Sustain-ability Plan (ICSP).”

Featured presenters Featured presenters are

Port of Prescott General Man-ager Robert Dalley; Aqua-tarium Executive Director Bill Rogerson; and CN-CA Eagle Point Winery Project Development Manager Tom Lawler. They will discuss how

their businesses have adapted to become competitive in to-day’s economy.

Leeds Grenville business leaders Zach Treanor, owner of Gananoque’s Axelworks, Colin Goodfellow, CAO of Kemptville District Hospi-tal, and Henry Oosterhof, co-owner of the Greenbush high-tech Jobo Farms, will tell those gathered how they overcame challenges and im-

proved their operations.Registration begins at 8:30

a.m. with the summit sched-ule running from 9 a.m. to 3 p.m. The deadline to register is Friday, Nov. 23.

The cost, with advance payment required, is $20 and includes lunch. Register by emailing [email protected] or online at www.leeds-grenville.com/en/invest or fax to 613-342-3298.

-Business Today photos by LAURIE WEIRIt’s offi cial. The ribbon cutting (right) at the Best West-ern Plus Perth Parkside Inn and Spa (above) was held Thursday, Oct. 18 among hundreds of guests during an open house. Pictured in the centre are the three part-ners: Chris Saumure, Brent Brownlee (cutting) and John Hinton. See HOTEL page 6

Page 2: EMC Business Today November Issue

By DOREEN BARNESThe fourth annual Brock-

ville and District Tourism Sum-mit, ‘Recipes for Success’, on Wednesday, Oct. 17, 2012, at the Brockville Country Club.

The agenda was comprised of qualifi ed individuals who spoke regarding the local ma-terials and resources available, the Great Waterway, effective partnering, partnering op-portunities, the importance of customer service, an update on 2013 Tall Ships Festival, the Aquatarium and the Railway Tunnel.

Creating experiences for

visitors, showcasing specifi c events only available in this area, thinking outside the box and working together in part-nerships along with project updates were the focus of this conference.

Great WaterwayExecutive director of the

Great Waterway (Regional Tourism Organization 9) Libby Smith explained that Region 9 is one of 13 in the province which is funded by the Min-istry of Tourism, Culture and Sport.

“We became incorporated

in 2010,” said Smith, “a not-for-profi t organization with a vision to achieve the high-est growth of tourism visita-tion revenues and investment amongst Ontario’s tourism regions, by developing results driven by product development and marketing initiatives.”

Smith spoke of the accom-modations industry tracking, a program hotels are involved with to follow the occupancy trend in this region.

“We did a visitor tracking project,” indicated Smith. “At the Visitor Information Cen-tre we collected data with an

iPad.Through this process, July 1

to Dec. 31, 2011, 2,215 visitors were interviewed with another 409 participating in an on-line survey.

Other initiatives included a culinary project, theatre pack-ages and the Great Waterway brand and media strategy launch events held in three dif-ferent locations throughout the region.

The focus for 2012-2013 is a new marketing strategy with website enhancements, road trips, customer service certi-fi ed training (on-line), accom-modations industry tracking, visitor tracking, boating visitor research, a focus on cycling, culinary and arts, culture and heritage, War of 1812 Bicen-tennial, support of familiar-ization tours and consumer shows, signage and the Great Waterway Classic Golf Spon-sorship 2012-2015.

The results showed that key visitor experiences were golf, festivals, theatre, heritage, cycling, Waterway activities, wine and food.

For 2013-2014, the goal is to tap into the Partnership Fund to develop stronger regional relationships and to strengthen the range of tourism offerings in The Great Waterway.

The Ministry of Tourism, Culture and Sport will grant $25,000 to the region with tourism partners matching this amount.

Packaging and partnership opportunities

“Basically packaging in-volves putting together posi-tive experiences and packag-ing with things like accom-modations, meals or other services,” explained manager partner Gordon Phillips, The

Economic Planning Group of Canada. “Traditional (tourism) packages have been around a long time and are a very con-troversial thing. People in the tourism industry do not think they work very well.”

Phillips went on to say that with social media and access to information on-line consumers can build of a travel package themselves.

“What we’ll talk about to-day is the different types of packaging that works in these circumstances,” said Phil-lips. “The consumer is now in charge.”

Phillips expressed his thoughts with an on-line res-ervation system which is con-venient rapid growth sector in tourism with theses booking engines such as Meridian Res-ervation Systems.

“The tradition of packaging has been all inclusive with the necessary services,” said Phil-lips. “Then there is the menu package or fl exible package with the idea of putting togeth-er some ingredients, enough to capture their attention, but not everything that they might be interested in. For some there are add-on features.”

Phillips continued to in-dicate that tour operators are selling FYT or Fully Indepen-dent Travel packages which give the consumer choices.

Another benefi t to an area is the suggested itinerary.

“What we are seeing now in the market place is the destina-tion areas and businesses going out and saying here’s all the experiences you may want to consider in coming to my des-tination area,” stated Phillips. “Basically you are suggesting an itinerary to them.”

Phillips believes if you can make packaging work for you

then there are some signifi cant paybacks. The operator can in-troduce new product offers, at-tract new markets, have repeat visitors, increase yield in busy periods, develop more business in slow periods through adding value or savings and the costs can be shared with partners.

For the client, easier travel planning, an enriched experi-ence with added value or sav-ings.

Some other approaches are themed experiential event packages specifi c to a target market. Others are offering visitor added support services or value added features or sav-ings in the soft demand peri-ods.

2013 Tall Ships Festival“We are in planning mode,”

said City of Brockville Eco-nomic Development director Dave Paul “We would love your ideas following the theme of nautical on the river and of course Tall Ships 1812. We need volunteers, about 150.”

The purpose of the 2013 Tall Ships Festival is to establish an annual festival that has sub-stantial economic and underly-ing social benefi ts for the resi-dents of Leeds and Grenville.

Paul also is in hopes of branding Brockville as one of the Tall Ships stop-over in fu-ture years. This committee’s goal is to receive the Port of the Year, Tall Ships America Award.

The Tall Ships Challenge visits two provinces in Canada and six states in the United States.

Some of the planned events include the sail pass, an ab-original pow-wow, children’s pirate themed activities,

2 BUSINESS TODAY NOVEMBER 2012

SERVING THE COUNTIES OF LANARK, LEEDS & GRENVILLE

BUSINESS TODAYP.O. Box 158, 65 Lorne St., Smiths Falls, Ontario K7A 4T1(613) 283-31821-800-267-7936Fax: (613) 283-9988Email: [email protected] Office7712 Kent Blvd.Kent PlazaBrockville, Ontario K6V 7H6(613) 498-0305 Fax: (613) 498-0307Email: [email protected]

GROUP PUBLISHER Duncan Weir

EDITOR Ryland Coyne

NEWS EDITORS Marla Shook Laurie Weir Joe Morin

ADVERTISING SALES CO-ORDINATORS Wayne Thornhill

Andrea Harding

DISTRIBUTION Jason Beck

PRINTING Performance Printing

FEATURE WRITERS Desmond Devoy Doreen Barnes Lorraine Payette Conan de Vries Stacey Roy Ashley Kulp Tara Gesner Tiffany LepackSALES REPRESENTATIVES Cheryl Johnston Kathy Perreault Sharon Sinfield Peter Ellis Vickie Carr Dave Fox Anne Sawyer Bruce Thomson Kevin Hoover Liz Gray Jamie Rae-Gomes

REGIONAL BUSINESS NEWS

A fi rst in Canada

3M Canada receives ISO 50001 accreditation at Brockville siteBy DOREEN BARNES

On Friday, Oct. 19, 3M Canada president and gen-eral manager Paul Madden brought major players and employees together to thank them for assisting in the ISO 50001 designation for supe-rior manufacturing energy performance.

3M Canada is the fi rst com-pany in Canada to receive this recognition and the second in the world.

Those in attendance in-cluded Leeds-Grenville Gord Brown, Leeds-Grenville MPP Steve Clark and City of Brockville acting mayor Jane Fullarton along with repre-sentation from Enbridge Gas Distribution, Hydro One Net-works, Energy Performance Service and the Ministry of Natural Resources.

As Madden took to the lec-tern he spoke about the 55,000 products that 3M manufac-tures around the world.

“Often times you do not know what those products are (that 3M makes),” said Madden. “It is said that in a typical day, an average person would be in contact with over two dozen 3M products, but would have trouble naming those products. We know here

in Brockville that we manu-facture masking tape and up the road we make respiratory products.

Madden said it was not un-usual for the Brockville plants to have fi rsts in manufacturing or inventing new products.

“Today we are celebrating another fi rst around energy sustainability in that we are the fi rst plant in Canada and second in the world to pass the ISO 50001 designation, a great accomplishment,” said Madden. “We also met the

standards recognizing a Plati-num certifi cation partner in the Superior Energy Perfor-mance (SEP) Program.”

Madden continued to speak about conservation and sus-tainability which 3M has been doing for years as part of its

culture.“I’m particularly proud

that this was the fi rst plant in Canada, but I think I’m more proud of the fact as to how we did it,” added Madden. “It was not a large technological endeavour, it was about team-

work, dedication and personal inspiration.”

At this point Madden rec-ognized the project leaders, namely Earl Taylor, Andrew Hejnar, Tyler Blakely and An-drew Polk.

“Our objectives we kept in mind throughout the program was to build on the energy requirement from our earlier projects,” said Taylor. “The thing that most impressed our auditors was when they went out on to the shop fl oor to talk with our employees. That was when they said ‘wow’; this plant has continuous improve-ment culture built right in.”

Taylor commented that every roll of tape that left the plant this year required less energy to make than last year.

When Leeds-Grenville MP Gord Brown spoke, he indi-cated that this initiative had taken a lot of hard work by staff and employees over the last couple of years.

He then presented the Ca-nadian Industry Program for Energy Conservation plaque to Madden congratulating 3M Canada on becoming certi-fi ed in ISO 50001 and to the MSE 50021, Superior Energy Performance, Platinum Certi-fi cation.

-Business Today photo by DOREEN BARNESRecognizing the efforts of the team leaders with reference to ISO 50001 designation for superior manufacturing energy performance, 3M Canada president and general manager Paul Madden (second from left) accepts the plaque from Leeds-Grenville MP Gord Brown (left) with Andrew Hejnar (second from the right) Tyler Blakely (right) and Earl Taylor (front) looking on. Missing from the photo is Andrew Polk.

Summit provides vision of what tourism could be across region

See SUMMIT page 14

Page 3: EMC Business Today November Issue

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REGIONAL BUSINESS NEWS

By JOSEPH MORINThe residents of Merrick-

ville have welcomed Elicor Development Inc. and their latest project St. Lawrence Landing to their community.

St. Lawrence Landing held an offi cial ribbon cutting ceremony on Wednesday, Oct.18.

Ron Theriault, the owner and president of Elicor has started the fi rst phase of his 20-home project called St. Lawrence Landing on St. Lawrence St. just across from Hilltop Manor. Each of the lots feature full underground services including natural gas, telephone and municipal water and sewer including storm sewers. From the foun-dation up each home is a trea-sure for people looking for a great place to live in a home built especially for them.

Ron Theriault is a hands on personable kind of contractor who values his company’s reputation and puts a promise of quality into every home he builds. He works with each of his clients to ensure they get what the want and what they expect.

“I will always try to help clients out with what they want” he said. “I want to make their experience bet-ter.”

The fi nished product has to meet two stringent stan-dard as far as quality goes. “It has to meet my own personal standards as well as the mu-nicipality’s,” said Theriault.

On hand for the special occa-sion was Merrickville-Wolford mayor Doug Struthers. He was pleased that Elicor had chosen Merrickville-Wolford to invest in. “It fi ts well with historical ambience of the community,” he said, adding “we encourage developers to keep that histori-cal ambience in mind and this development has that.”

There are several plans for bungalows, two story and semi-detached homes to chose from. Prices range from $269,900 for a semi-detached bungalow to $365,900 for a two-storey model. Two homes have been completed and one of them was purchased by Gail Howlett who has moved east from Canmore, British Colum-bia. She is the fi rst homebuyer to take advantage of St. Law-rence Landing.

Howlett has been living in British Columbia for the past 15 years.

“When I decided it was time to come back I wanted to be close to everyone but wanted to live in a small town,” she said. “My mom was living in Ottawa and we would go for drives every weekend. We would visit all of the towns around Ottawa and Merrick-ville was her favourite.”

Looking after sales for the St. Lawrence Landing is Royal LePage Gale Real Estate repre-sented by Suzanne Aleinik and Wendy Branchaud. “Interest in St. Lawrence landing has been realty great,” said Branchaud. “We have had people from

Brockville, Kingston, Ottawa and a few from out west,” she said.

Branchaud believes that once people drive through Merrickville on their way to St. Lawrence Landing to have a look at it, they are impressed with how nice the area is.

Buying a house is a special time for any family at any age. Expectations are high especially for a new home and Theriault realizes his company’s craftsmanship is on display for all to see.

“When you come in to buy a house it becomes our project. Attention to detail makes all of the difference,” said Theriault. “I want to make this a good experience and not stress customers out.”

Choosing Merrickville for his new housing project was relatively easy. “I had been looking for the past three years and when I came here it just felt right,” he said.

Elicor is a family business. The name Elicor is made up of parts of the names of The-riault’s grandchildren, Eliza-beth who is eight and Cory, 13.

For more information about St. Lawrence Landing go to www.elicor.ca. To con-nect with Wendy Branchaud and Suzanne Aleinik, call 613-692-2555 or 613-796-7355 for Branchaud, and 613-692-2555 or 613-868-5225 for Aleinik.

- Business Today photo by JOSEPH MORIN

St. Lawrence Landing in the Village of Merrickville is now open for business. On Oct. 18 they held a ribbon cutting and open house to celebrate the 20-home project. Above, from left: Royal LePage Gale Real Estate’s Wendy Branchaud; Merrickville-Wolford mayor Doug Struthers; Lucy Lapointe; owner and president of Elicor, the company undertak-ing the project, Ron Theriault; and Royal LePage Gale Real Estate’s Suzanne Aleinik.

St. Lawrence Landing development now open in Merrickville-Wolford

New Merrickville business music to the ears of vinyl loversBy ASHLEY KULP

A deep love of music and a passion for vinyl led Rob Bal-sillie to abandon his corporate job and become a small busi-ness owner.

And with one step into his intimate space at 107 Brock St. West (the former home of The Grotto Artworks) it’s clear this is a labour of love. The exposed brick and concrete fl oor, com-plete with vintage crates upon crates of new and used vinyl, is a welcoming sight for any mu-sic junkie.

The local resident who moved from Newmarket to Kemptville last March, opened his new business, Vinyl Des-tination, back on June 30 and since then it has been steadily gaining steam and becoming a popular attraction for custom-ers throughout the area. Within a week of leasing the space, he completed any renovations needed, painted and opened im-mediately.

With a large majority of the population now obtaining their music electronically, Balsillie said he wanted to provide an outlet where vinyl fans could easily access the albums and music they love. “Vinyl records are making a furious come-back,” he admitted during a recent interview at his estab-lishment. “New vinyl startups are increasing bigger than CDs. Everything has come back around full circle.”

While music has been avail-able in many different forms: eight-tracks (which Balsillie also sells), cassette tapes, CDs, and of course, MP3s, true mu-sic lovers have always sought out records. In fact, Balsillie still has the fi rst album he ever purchased: ‘American Woman’ by The Guess Who.

“Vinyl has always been around for the audiophile be-cause there’s that pureness of sound, I call it a warmth, that you don’t get with other forms,” he remarked. “Vinyl records are analog and the mu-sic today is digital…there’s al-ways something that gets lots in translation.”

“People love vinyl because there’s that whole romance of an album and an experience,” Balsillie continued. “You open an album, look at the artwork and study the liner notes and it’s like looking at an old photo album and memories.”

While he tends to stock music he loves (classic and southern rock, jazz, blues, etc.),

there’s something for every-one at Vinyl Destination. With 1,200 to 1,500 albums in his inventory, classics such as The Beatles, The Rolling Stones, Led Zeppelin, Lynyrd Skynyrd (he has a copy of the rare ‘Street Survivors’ album with the fl aming background), AC/DC, Pink Floyd, David Bowie, Bob Dylan and Neil Young make an appearance, but more obscure fi nds like ‘Brigitte Bar-dot Show’ by the sixties French actress are also up for grabs. All records are visually inspected by Balsillie as well.

The entire master inventory of his records is available on-line at www.vinyldestination.ca for customers to peruse, but if you can’t fi nd what you’re looking for, Balsillie will seek out a specifi c record. “The store is still evolving,” he said. “I started out with a certain amount of records but now I’m expanding.”

Balsillie strives to make Vi-nyl Destination a comfortable

environment and there’s no pressure to make a purchase. Customers can browse vinyl, his selection of turntables and equipment (“I never stock any-thing that I wouldn’t use my-self,” he says), as well as his collection of vintage T-shirts and rock paraphernalia and pieces by local artists. If they’d like to hear a particular record before purchasing, Balsillie is more than happy to put it on one of the turntables for cus-tomers to sample. That perhaps is his favourite part about own-ing the store: seeing how differ-ent customers react to the music and helping create a wonderful experience for them.

“I want to be a place where people know they can come to get good quality vinyl at fair prices,” he added.

For more information on Vi-nyl Destination, email [email protected] or visit www.vinyldestination.ca. Customers can also follow the store on Twitter (@vinyldestinat10).

- Business Today photo by ASHLEY KULP

Rob Balsillie, owner of Vinyl Destination, a new re-cord store in Merrickville, peruses his inventory of 1,200 to 1,500 albums, showcasing the Jimi Hendrix Experience Smash Hits record. The business is locat-ed at 107 Brock St. West.

Page 4: EMC Business Today November Issue

4 BUSINESS TODAY NOVEMBER 2012

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SMITHS FALLS BUSINESS NEWS

Chris Saumure, Lori Lawrence come up big at Chamber dinner and awards eveningBy ASHLEY KULP

The business community came out to salute their own during the Smiths Falls & Dis-trict Chamber of Commerce’s annual dinner meeting and awards evening Wednesday, Oct. 24.

Held at the Smiths Falls Memorial Community Centre, the evening honoured Chris Saumure of Guy Saumure & Sons Construction Ltd. as the Business Person of the Year, while Lori Lawrence, owner of Smile Sensations, earned the inaugural Small Business Person of the Year.

Receiving this year’s Aes-thetic Award was Hunt & Dopson Insurance Group Inc. for the extensive renovations and façade work they com-pleted on their 1 William St. East location in 2011, and Smiths Falls mayor Dennis Staples and JACK-FM radio personality Wayne Cavanagh were each given Community Appreciation awards for their outstanding support of Smiths Falls. Cavanagh also served as emcee for the evening’s festivities.

Guests enjoyed a cocktail hour while Chamber presi-dent Saumure welcomed them to the meeting, noting that the organization is currently 280 strong with 15 new members having signed up in 2012.

“Chamber directors and members have been working together to promote Smiths Falls as the community we are proud to live and do busi-ness in,” he remarked, adding that the Chamber has been involved in a number of pub-lic events, including the an-nual Victoria Park thank you barbecue, regular networking sessions, the annual golf tour-nament, as well as a pancake breakfast for CTV Day back in May. They also brought free wireless Internet to Vic-toria Park and the community centre.

Coming up, Saumure said the Chamber is working on the Light Up Smiths Falls and Area contest and continue to improve upon their two-year-old Shop Smiths Falls initia-tive. A social media coordina-tor position was also created through the local Job Creation Partnership program.

Prior to being served din-ner catered by Rob Roy’s, those in attendance had the

opportunity to view the Chamber’s brand new website (www.smithsfallschamber.com). Award-winning busi-ness strategist and marketing consultant Michael Cimilyan of Paradime, took guests on a tour of the site which provides users with “dynamic content,” and is engaging, he said.

Features of the site include sections for Chamber news and events, products and ser-vices, articles, videos as well as areas dedicated to Chamber members. The open platform design “allows the Chamber to grow the website without incurring signifi cant costs.”

“It ensures whoever lands on the Chamber website, there’s always something new,” Cimilyan added.

Following dinner, moti-vational speaker Gary Gzik, CEO of BizXcel Inc. spoke to the crowd about generating greatness and realizing that there is unlimited potential to grow one’s business.

Eileen Crosbie, the 2011 Business Person of the Year, then took the fl oor to intro-duce Saumure as the 2012 winner. The long-time resi-dent of Smiths Falls graduat-ed from Smiths Falls District Collegiate Institute (SFDCI) in 1985 and became a com-

mercial pilot. Deciding that wasn’t the career path for him, he returned home and got in-volved in the family business.

Among his projects are the Best Western Colonel By Inn, the conversion of the former Dominion/Mr. Grocer build-ing at 94 Beckwith St., the McIntyre Woods building at 88 Cornelia St., Cornelia Court, A&B Ford’s new Perth dealership, Holiday Inn Ex-press in Brockville, as well as the Kemptville Fire Hall, Tim Hortons on Beckwith St. and most recently, the Best West-ern Plus Perth Parkside Inn & Spa.

However, the one near-est and dearest to his heart is Collegiate Court in the former SFDCI, which contains 22 adult living units, the Smiths Falls Community Health Cen-tre and Rideau Child Care.

To be nominated for the award, the person must not only be an established busi-ness person but also be a community leader, which Saumure has proven he is. He is currently in his third term as president of the Smiths Falls & District Chamber, is a member of the Smiths Falls Economic Development Task Force and regularly sup-ports many local charities

and non-profi t organizations.“His community leadership is best portrayed by his commit-ment to construct an addition at 91 Cornelia to allow the Cornelia Court Family Health Centre complement of four doctors to be increased to 12 doctors which will alleviate the doctor shortage in Smiths Falls and surrounding area,” Crosbie commented. “What sets this project apart from other development projects carried out by the recipient, is that this project is not fi nan-cially viable from a business perspective but is an act of selfl essness for the betterment of our community…”

Saumure indicated he was “truly humbled” to receive the honour. “I accept this award on behalf of my fam-ily and the great team I work with at various companies,” he said. “…A man’s success is not measured by his assets but measured by family and friends and this beautiful and vibrant community in which we live.”

Saumure then took over to introduce a new award created this year, the Small Business Person of the Year (for busi-nesses with under 10 employ-ees), which went to Lori Law-rence of Smile Sensations.

Lawrence left a dental practice four and a half years ago to open an independent dental hygienist clinic, Smile Sensations, which has proved to be quite successful and re-cently expanded to full dental services one day a week with Dr. Irina Smirnova and dental assistant Lisa Power. She is always willing to give back to the community, whether it’s through ‘Gift From the Heart’ initiative, that offers free dental services for those who can’t afford them (she’s a founding participant), or providing dental impressions for the Shriner Identifi cation Program for Children.

“Much learning, much ef-fort and an unwavering com-mitment has garnered suc-cess and recognition in our small business community and the Town of Smiths Falls, of which she is very proud,”

Saumure noted.Being presented with the

award was quite a surprise for Lawrence. “I really appreci-ate it, thank you. I’ve gotten a lot of support from Smiths Falls when I ventured out to do a business plan on this new concept fi ve years ago,” she said. “…I have prospered be-cause in a small town we do know each other and support each other and that is the most important thing.”

Elections were held for the 2012-2013 Chamber board of directors at the close of the evening. The new executive is: president Chris Saumure; vice-president/past president Dave Lawrence; treasurer Eileen Crosbie; directors Mil-lie O’Neal, Carl Evoy, Barry Webster, Sean Lawrence, John Gray, Kristine Fair-Clemmens, John Maloney, Chris Trimm and Cy Wells.- Business Today photo by ASHLEY KULP

The Smiths Falls & District Chamber of Commerce held their annual dinner and awards evening Oct. 24 at the Smiths Falls Memorial Community Centre. Earning the top honours for the evening were Chris Saumure of Guy Saumure & Sons Construction Ltd., left, the 2012 Business Person of the Year, and Lori Lawrence, who was presented with the inaugural Small Business Person of the Year award for the success of her business, Smile Sensations.

- Business Today photo by ASHLEY KULPSmiths Falls & District Chamber of Commerce vice-pres-ident/past president Dave Lawrence, left, presents Dennis Staples Jr. with a Community Appreciation award, which he accepted on behalf of his father, Smiths Falls mayor Dennis Staples, during the Chamber’s Oct. 24 dinner and awards evening. JACK FM radio personality Wayne Cavanagh also earned a Community Appreciation award.

Page 5: EMC Business Today November Issue

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A&B Ford Sales Ltd. earns Business Achievement Award

Automobiles were a recent topic of conversation in the Perth and District business community.

That’s because A&B Ford Sales Ltd. was named the 2012 Perth and District Chamber of Commerce Business Achieve-ment Award recipient.

Handed out at the Cham-ber’s Annual Dinner on Oct. 25 at Code’s Mill on the Park, the award was presented by its sponsor, EMC Community Newspapers.

For more than 35 years, A&B Ford Sales Ltd. has been selling and servicing vehicles in the Perth and Smiths Falls area. Best known for its great customer service and commit-ment to the community, the company, includes the Hasler family and key partner Dean Tryon and its staff, was a clear choice as this year’s award winner.

“Brad Hasler and his sis-ter Lisa Hasler as well as the

company’s controller, Diane Reckenberg, are active leaders in the Perth and Smiths Falls Community, having raised over $125,000 for the Great War Hospital through the an-nual Fred Hasler memorial tournament,” explained the award presenter, EMC’s Kev-in Hoover. He also noted the

Haslers’ involvement with the Lanark Animal Welfare So-ciety, junior and minor sport leagues as well as community events including the Festival of the Maples and the Perth Santa Claus Parade.

The company’s recent building expansion in Perth also earned it accolades.

“They used a local contrac-tor and purchased local sup-plies and used local talent in the construction. This is quite an achievement and invest-ment and shows their commit-ment to the community,” said Hoover.

Brad, Lisa and the team ac-cepted the award at the Cham-ber’s Annual Dinner.

Two more awards were handed out that evening, in-cluding the Perth Medal. Re-tired veterinarian Ralph Fish received this award as he’s been involved in countless community organizations, in-cluding the Perth Rotary Club

and the Perth Blue Wings Hockey Association. Perth Mayor John Fenik presented the award on behalf of the Town of Perth.

Ennis Gen-eral Carpentry Ltd. received the Lanark-Leeds Home Builders’ Asso-ciation Mem-ber Achieve-ment Award. Sponsored by Enbridge, the award is hand-ed to a person or fi rm that has provided years of service and dedication to the housing in-dustry and to the LLHBA. Owner Mike Purdon accepted the award. His company has been an integral part of the re-gion’s housing industry.Tay Valley Township: An Economic Contributor

Ennis General Carpentry Ltd. is just one of the success-ful businesses operating out of Tay Valley Township. Al-though known for its peaceful,

rural lifestyle, Tay Valley Township has a large roster of businesses that refl ect the region’s land-scape. From fi shing lodges to construction companies to h o m e - b a s e d businesses, Tay Valley Town-ship contributes largely to the

economic make-up of Perth’s workforce.

The township building, located on Harper Road, pro-vides a range of services to its residents. Staff are always on hand to answer any questions and provide quality service.

To learn more about the businesses located within Tay Valley Township, visit the Chamber’s website at perth-chamber.com.

Chamber Christmas Social at Clyde Hall

The gorgeous Clyde Hall will be the host for this year’s Chamber’s annual Christmas Social! Located in Lanark Highlands, the Clyde Hall Bed and Breakfast is the per-fect setting for our holiday gathering. The event will take place on Dec. 6, 2012. Stay tuned for more information!

Upcoming Chamber Seminars

The Chamber is currently organizing seminars and workshops for November. To fi nd out what we have on the schedule, please visit the Chamber website at perth-chamber.com or call the offi ce at 613-267-3200.

“They used a local contractor and purchased local supplies and used local talent in the construction. This...shows their commitment to the community.”KEVIN HOOVER,AWARD PRESENTER, EMC

Page 6: EMC Business Today November Issue

6 BUSINESS TODAY NOVEMBER 2012

PERTH BUSINESS NEWS

The men also had high praise for the women in their lives and the parts they played in making this project such a success.

Brownlee said he has two women in his life he wanted to thank – his mother and (business) partner, Avis, and his wife Kim, “who are great support.”

Hinton said his also has two women to thank – “My wife Donna and my daughter Tanya have been instrumental in making key decisions as we were going along.”

Saumure added: “I have three girls – my mother-in-law lives in the basement of our house and my wife lives there and the dog… we have two golden retrievers: one male and one female. The male was starting to show some inde-pendence so my wife had him neutered. So I have learned my lesson quite well. I march to a different drummer now. I say please and thank you a lot more,” he said with a smile, while his partners laughed.

“We have had great sup-port from the town of Perth,” Brownlee added. “People

have explained to us how crit-ical this hotel is to the future of tourism in Perth and I don’t think we knew that going in.”

But they do now.Mayor John Fenik knows

how important the facility is for the town and for those who make Perth their destination.

“This is a top notch facility and there is a lot of love and care and pride in this loca-tion and in the inn. It’s more refl ective of the town and its quality heritage and it will provide those who visit with an exceptional Perth experi-ence.”

HOTEL From front page

Room with a view

Dawn Quinn of Smiths Falls was in Perth to check out the open house at the new Best Western Plus Perth Parkside Inn and Spa. The view from one of the smaller rooms overlooking the Tay is one of six in the newly reno-vated hotel with a balcony.

-Business Today photo by LAURIE WEIR

Businesses honour their own at annual chamber dinnerBy DESMOND DEVOY

The Perth and District Chamber of Commerce has announced a new award that will honour young entrepre-neurs.

“We are planning to add an additional award, starting next year,” said president Jill Campbell during the cham-ber’s annual dinner at Code’s Mill on the Park on Thursday, Oct. 25. “There have been suggestions of adding an award to this event,” by add-ing a fourth award.

While the young people will start to be honoured next year, the regularly-scheduled awards were handed out to the town’s business commu-nity last week.

Metroland Media advertis-ing consultant Kevin Hoover presented the Business Achievement Award. Hoover pointed out that there were several criteria that had to be met for this award, and that it was not a “lifetime achieve-ment award.” It was open to both new and old businesses alike, and businesses that had made an impact on the com-munity, through volunteering and good deeds. The judges were also looking for busi-nesses that held prudent ethi-cal business practices.

The award went to A & B Ford Sales Ltd.

“The entire team contrib-utes to the success of this

business,” said Hoover of the businesses which as served Perth and Smiths Falls for more than 35 years, and had won accolades from Ford Canada for many of those years. Hoover noted that the company has raised and do-nated more than $125,000 to the Great War Memorial Hospital site in Perth over the years, and that the Fred Hasler

Memorial Golf Tournament raises funds for the deserv-ing. The company has also raised money for the Lanark Animal Welfare Society and minor sports such as hockey, baseball, soccer, as well as contributing to the Perth Fair, Festival of the Maples and the Santa Claus Parade. They were also commended for their environmentally-friend-

ly infrastructure at their new digs on Dufferin Street.

“If it wasn’t for our mom and dad moving us young kids here in 1976, we wouldn’t be where we are today,” said Lisa Hasler who, along with her brother Brad, are co-owners of the business their parents founded. “We have the best staff you could ask for,” which is evident through their “minimal” turnover. One employee has even been with them since 1977. “We are so grateful and thankful for this award,” said Lisa.

“Perth has been a great town,” added Brad. “It’s the best town in Ontario and may-be the best town in Canada. I would do anything for Perth. I want to thank everyone for doing this for us.”

“It’s still very family ori-ented,” said Eric Drysdale. “When someone (an employ-ee) has a new child, they bring it in and work and work stops and we all have a look.”

The Lanark Leeds Home Builders Association Member Achievement Award was pre-sented by Natalie Armstrong of Enbridge Gas to Mike Purdon, owner of Ennis Gen-eral Carpentry Ltd., a lifelong Perth resident who started working at the company full time in 1988, having started part-time work there in 1985. About 23 years later, on April 1, 2011, he purchased the

company from its longtime owner.

“He (Purdon) has set an example only a few others could hope to follow,” said Armstrong.

“I maintain the same level of commitment and service,” said Purdon, who added that his company employs 17 peo-ple, and “we are committed to small business in Perth. We appreciate your time tonight.”

The Perth Medal was pre-sented, appropriately enough, by the fi rst citizen, Mayor John Fenik. Before he pre-sented the medal though he announced that the Town of Perth had followed in Car-leton Place’s footsteps and hired an economic develop-ment offi cer.

The Perth Medal, Fenik noted, was bestowed on some-one of signifi cant distinction, who sought to better the town, with no monetary gain for themselves.

This year’s prize went to Ralph Fish, who has been a proud member of the Rotary Club for the past 55 years, and has attended every one of their fundraisers, and has a perfect attendance record with the group. Fenik noted that this is an astounding statis-tic, considering that the local Rotarians put on up to eight fundraisers every year. Fish has also served as the club’s president and director.

Fish’s other great altruistic passion has been the Perth Blue Wings hockey team, “those guys not bothered with

contract negotiations,” joked Fenik of the ongoing National Hockey League lock-out.

Fish has been fundraising for the Blue Wings for many years, selling 50/50 tickets in the stands during games.

His business in town has been long-standing. Fish went to veterinary college in 1952 and by 1953 he came to Perth and founded his own vet-erinary clinic. He was on call 24 hours a day, seven days a week, save for his sacred one week off every fall for hunt-ing.

“He is a great example of what it is to be a Perth Medal winner,” said Fenik.

“I feel very humbled and honoured to be here amongst previous winners,” said Fish. “There are a lot out there and in here who deserve it (the medal) just as, or more than, I.”

In fact, Fish has been do-ing so such good for so long that he can remember the day, back in 1964, when one Judge Matheson approached the Ro-tary Club with the idea of the Perth Medal.

While the plaque of previ-ous winners bears his name, he shared his award with his dearly-departed wife, Mary.

“Without the constant sup-port of my late wife Mary, I would not have been able to attend all of the Perth Blue Wings games and board meet-ings,” he said, extolling her amazing abilities at raising four children, while manag-ing a busy veterinary clinic offi ce.

-Business Today photo by DESMOND DEVOY Metroland advertising consultant Kevin Hoover bestows the Business Achievement Award to Brad Hasler, co-owner of A & B Ford Sales Ltd. at the Perth and District Chamber of Commerce’s annual dinner at Code’s Mill on the Park on Thursday, Oct. 25.

-Business Today photo by DESMOND DEVOY Natalie Armstrong of Enbridge Gas shows the Lanark Leeds Home Builders Association Member Achievement Award to Mike Purdon, owner of Ennis General Carpentry Ltd. dur-ing the Perth and District Chamber of Commerce’s annual dinner on Thursday, Oct. 25 at Code’s Mill on the Park.

-Business Today photo by DESMOND DEVOY Perth Mayor John Fenik, right, presents the Perth Medal to Ralph Fish during the Perth and District Chamber of Commerce’s annual dinner at Code’s Mill on the Park on Thursday, Oct. 25.

Page 7: EMC Business Today November Issue

NOVEMBER 2012 BUSINESS TODAY 7

2012

Program for young entrepreneurs aims to get them started on path to success

By MARLA [email protected]

EMC Business - All business-es can be successful. It’s about the right time, right marketing and the right product. This is what Susan Fournier, executive director for Valley Heartland Community Futures Develop-ment Corporation, believes.

The local CFDC signed an agreement earlier this year with the Canadian Youth Business Foundation for their Newcomer Entrepreneur Program.

The program supports young entrepreneurs between the ages of 18 and 34 who need start-up fi nancing to launch their busi-ness.

“This is a strong system that gives a lot of tools in developing a business plan, mentoring and support,” she explained.

For those in this age bracket, they often don’t have equity or credit history to receive any kind of a loan to start a new business. This program provides start-up fi nancing up to $15,000, as a loan.

A program such as this makes the idea of being your own boss much more attractive. Those who are successful as a result of this initiative have control of their fi nancial freedom, and can

reap the benefi ts of their own hard work.

Flexible start up fi nancing does go up to $45,000. Once approval comes through for the initial $15,000, further funding can be applied for through the Business Development Bank of Canada (BDC). Loans are made fl exible and feature a three to fi ve year repayment schedule and low interest rates.

“We set it up to ensure it is not an onerous task,” she noted of paying back the loan.

To qualify for the fi nancing applicants must be between the ages specifi ed above, have a vi-able business plan, the business will be their full-time career, they must be eligible to work in Canada and they must agree to work with a mentor in the pro-gram for two years. The business must be new, a start-up, or the applicant must have been trying to get it going for less than 12 months.

“This is a wonderful oppor-tunity for repatriation – bringing youth home,” she commented. “It is an opportunity for young people who have graduated and can’t get something in their fi eld. They might have thought about going out on their own and launching their own business.”

On the other side of the coin, so to speak, Fournier noted the age goes up to 34 as often by the time adults reach that point they have spent time building a home and family and are “pretty serious about wanting to go into business.”

From the fi rst point of con-tact, whether online, a call or a visit into the CFDC, work is done with the applicant to “hone their idea and fi nd glitches.” The plan works its way through ap-proval processes before the loan is approved.

“Entrepreneurs by their na-ture are very independent. They don’t want to ask for help,” she said. “This system, from the get go, envelopes them with help.”

Entrepreneurs are paired with mentors for a period of two years and they meet regularly to talk about potential issues.

And after the two years is up there are a wealth of programs offered to ensure success is con-tinued. Not only that, but the program itself provides vast net-working opportunities and this is also another way entrepreneurs are guided onto the path of suc-cess.

“Before during and after they exit the program there is help,” she explained. “It’s about rela-

tionships and building relation-ships. Our only concern is that the business succeeds.”

CYBF is a national charity and is considered the “go-to” place for youth entrepreneur-ship. CYBF provides pre-launch coaching, business resources, start-up fi nancing and mentoring to Canadian youth between the ages specifi ed above, according to informational materials. To fi nd out more about this program please visit www.cybf.ca, call 1-800-464-2963, or visit their Facebook or Twitter page.

CFDCs are community based, non profi t organizations run by a board of local volunteers and staffed by professionals who “encourage entrepreneurship and the pursuit of economic op-portunities. Through FedDev, the Government of Canada provides funding, advice and support to 61 CFDCs located throughout rural and Northern Ontario,” according to a Valley Heartland CFDC brochure.

Valley Heartland CFDC serves Lanark and North Leeds and is located at 91 Cornelia St. W., Smiths Falls, and can be reached by calling 613-283-7002, by email at [email protected] or visit their website at www.valleycfdc.com.

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Page 8: EMC Business Today November Issue

8 BUSINESS TODAY NOVEMBER 2012

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Page 10: EMC Business Today November Issue

10 BUSINESS TODAY NOVEMBER 2012

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Page 11: EMC Business Today November Issue

NOVEMBER 2012 BUSINESS TODAY 11

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Page 12: EMC Business Today November Issue

12 BUSINESS TODAY NOVEMBER 2012

NORTH GRENVILLE/MERRICKVILLE BUSINESS NEWS

North Grenville welcomes business retention and tourism internBy ASHLEY KULP

Angela Pasco is sure to be-come a familiar face around North Grenville over the next six months.

The Kemptville resident re-cently joined the municipality as their new business retention and tourism intern on Sept. 4. The six-month contract was made possible through the Eastern Ontario Development Program’s (EODP) youth in-ternship program, adminis-tered through Grenville Com-munity Futures Development Corporation (GCFDC).

“We applied in June and received approval within a month and then we started to recruit,” noted North Grenville economic development coordi-nator Teri Devine.

“…Through that process we got a variety of applicants and were lucky enough to secure Angela.”

Pasco, who studied history in New Brunswick and re-ceived her diploma in museum studies from Algonquin Col-lege in Ottawa, noted it was the tourism aspect that drew her to the job.

“It was the tourism end of it that I was so interested in,” she admitted.

“I had no economic devel-opment experience but it has turned out well so far. I get to do a lot of both and I fi nd myself excited about the eco-

nomic development side of it now.”

Devine said the internship offers Pasco the opportunity to come back to the area in which she grew up and build her skill set. “This job really allows her to get involved with the local network and meet a lot of peo-ple, so her chances of getting a job somewhere else when the internship is fi nished is high-er,” she said.

As the business retention and expansion intern, Pasco has several duties, including continuing to further a key priority of North Grenville’s, tourism development, as well as cultural planning.

“She will continue working on that…helping to maintain a database and developing website content that relates to the cultural assets we have,” Devine explained.

Pasco will also work with the Old Town Kemptville Business Improvement Area (BIA) on a downtown market analysis to “assist the BIA with identifying investment attrac-tion opportunities through the analysis of the downtown mix of businesses and address how they (BIA) want to move for-ward and how they want to ad-dress the gaps,” Devine said.

A resident survey was also recently completed, where the municipality mailed out ques-tions to more than 1,800 resi-

dents in the community and received a response of 13 per cent.

“Now we’re going to work on a customer origin survey where we ask that simple ques-tion: where are your custom-ers coming from?” Devine stated. Pasco will be helping with that survey, which will

be open to businesses in Old Town Kemptville for a period of eight days. “It will be done by mid-October and we will then send that information to OMAFRA (Ontario Ministry of Agriculture, Food and Rural Affairs) who will do an analy-sis.”

“…What we’re trying to

fi nd out is what is the down-town’s trade area and where these people are coming from so we can support the BIA in their marketing activities,” she continued.

Once that analysis is com-plete, an open public meeting with stakeholders and partners will be invited to look at the

data and strategize on the cre-ation of an investment attrac-tion strategy.

“It will be an action plan to attract new investment to the downtown with some solid recommendations to make it happen,” Devine said.

Completing a business da-tabase for the downtown is an-other project Pasco is involved in, as is continuing to support the municipality’s business re-tention and expansion (BR+E) efforts, and helping Devine with the business visit program which seeks to address chal-lenges local businesses have.

“It’s still a learning curve and I’m getting into the swing of things, but I’m really enjoy-ing it,” Pasco remarked.

“Angela is a smart young woman who has a lot to of-fer and everything she’s done so far has been great,” added Devine. “It’s amazing what you can get done when you have support for your efforts.”

Devine calls the youth in-ternship program a “great one,” and while Pasco winds down her fi nal months with the municipality, they will be allowing her time to resume her job search. “You have to be supportive of the young uni-versity and college graduates to fi nd good solid employment in our community, whether it’s with us or someone else,” she commented.

- Business Today photo by ASHLEY KULP

North Grenville economic development coordinator Teri Devine, left, chats with new busi-ness retention and tourism intern Angela Pasco last week at the North Grenville Municipal Centre. Pasco began her six-month contract position with the municipality on Sept. 4 and will be working to expand tourism development and cultural planning in North Grenville.

BIA intern helping increase exposure of Old Town KemptvilleBy ASHLEY KULP

Old Town Kemptville has undergone many changes over the past few years and to ensure they keep heading in the right direction, the Old Town Kemptville Business Improvement Area (BIA) has hired a new intern.

Kemptville native Angela Beking began her six-month contract position as the Build-ing BIA Capacity Intern, on Sept. 4. The position is fed-erally funded by the Eastern Ontario Development Pro-gram (EODP), which is ad-ministered through the Gren-ville Community Futures Development Corporation (GCFDC).

According to BIA member Shelley Mitchell, the main goal in securing the intern position was to grow and pro-mote the BIA’s involvement in the community.

“In the last few years we’ve seen an increase downtown in community events and we (really) want to grow that and bring people downtown,” she noted, adding that as full-time businesspeople, it can be dif-fi cult for BIA members to commit the hours needed to make that happen.

“We thank Grenville Com-munity Futures Development Corporation for this (grant),” Mitchell continued. “It’s an amazing opportunity and I think we’re going to see a lot of growth through this time.”

Councillor Terry But-ler, who is also the council representative on the BIA, said many positive changes had been made to Old Town Kemptville in the past 10 years, including the complete

revitalization of Prescott St., the new centralized North Grenville Public Library, improvements to Riverside Park, as well as commitments by private developers such as the Lofts of Market Row and upgrades to dePencier House, to name a few.

“There’s been lots of sweat equity from volunteers as well, such as service clubs, the horticultural society, Friends of the Library, the North Grenville Curling Club, indi-viduals like Don Munz and so many others,” he explained. “Our community is blessed with a commitment for Old Town Kemptville and what the BIA is doing is creating experiences. So we knew we needed help building the ex-perience part of the project.”

Enter Beking. Once the BIA heard they had been suc-cessful with the grant in the spring, they began advertis-ing for the position over the summer and Beking, who has an offi ce within the Keller Williams building on Prescott St., has hit the ground run-ning. She is currently design-ing a discount coupon book of local businesses within Old Town Kemptville “to get coming and trying out every-thing there is to offer.”

“I’m also working on a culinary experience and get-ting people to the restaurants down here, the coffee shops so they can take advantage of all the great chances to have some really excellent food,” Beking remarked.

A couple of special events are in the works as well. A mother/daughter shopping day out close to Mother’s Day

is being planned where moms and daughters are invited to shop in Old Town Kemptville and enjoy dinner out at one of its restaurants. Beking is also working with the Dandelion

Festival organizing commit-tee and the Kemptville Kins-men Santa Claus Parade.

Mitchell said an important part of the role is to build partnerships between the BIA

and other local organizations and institutions. “There are a lot of great things happening in Kemptville and we want to work with other service groups,” she commented. “...It’s important to grow what we have and put in place some new ideas. After six months are over, we will have a set of events planned and ready to go.”

Another emphasis is to increase communication on what the businesses down-town are doing. Beking has already begun to tackle this and is helping revamp the BIA website (www.oldtownkempt-ville.com) and she regularly updates a Facebook page (www.facebook.com/Old-TownKemptville) and is on Twitter (@OldTownKempt-vil). Posting comments and events several times daily on the social media sites, Bek-ing wants to connect with the community, including posting upcoming local events.

“Anyone who has events coming up and are part of Old Town Kemptville and want to me to post it on our Facebook page, I’m more than happy to add a posts. The more com-prehensive information we have on there the better,” she explained.

Monthly newsletters are also being created and will be circulated throughout Old Town Kemptville to keep businesses aware of new openings, events, promotions, etc.

For Beking, who went to Carleton University and has her undergraduate degree in history and Masters in public history, remembers being in-

trigued by the role when she saw the job posting.

“I’m just really interested in community and engaging the community and working with people,” she said. “When I saw the post, I thought it was perfect and I get to come home!”

BIA members are as equal-ly excited to have Beking as a member of the team. “As business owners we’re try-ing to do too much now and our intern is well-educated and does have the experience and I think she will do a fabu-lous job,” noted BIA chair Su Sally.

“(The position) will in-crease the exposure of Old Town and I’m really looking forward to the next months. Hopefully we can continue past six months. We’re look-ing for funding and trying to make this a reality.”

It is the hopes of the BIA that the positive implementa-tions they’ve made will con-tinue for the next six months and even farther down the road.

“Downtowns are important and we want to be relevant and stay on top of things and provide different experiences with other retail opportuni-ties in Kemptville,” Mitchell said.

“The thing the BIA is quite happy with is that with all the work done, we’re positioned to fi ght the big box invasion and there are very few vacant spots in Old Town and lots of rooms for experiences,” But-ler added.

To get in touch with Bek-ing, email her at [email protected].

- Business Today photo by ASHLEY KULP

Kemptville native Angela Beking stands along Prescott St. in Old Town Kemptville, which will become like a second home to her for the next six months as she takes on the posi-tion of Building BIA (Business Improvement Area) Capaci-ty Intern with the Old Town Kemptville BIA. Beking’s main goals are to increase partnerships with service groups and organizations as well as to promote the BIA’s involvement in the community and improve communications.

Page 13: EMC Business Today November Issue

NOVEMBER 2012 BUSINESS TODAY 13

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Great beer to be brewed in Carleton Place next year

Equator Coffee co-owner recognized in national rankings

CARLETON PLACE/MISSISSIPPI MILLS BUSINESS NEWS

By TARA GESNERCheers!The Covered Bridge

Brewing Company is com-ing to Carleton Place.

Owners John and Kathy vanDyk of Carp made it of-fi cial on Monday afternoon (Oct. 22) when they signed a lease with McArthur Is-land Inc.

The new microbrewery, which will be up and run-ning in spring 2013, will take up approximately 2,000 square feet of the lower level of 150 Mill St., a large his-toric building that has seen a multitude of uses in its 130-year history.

“We came out to Car-leton Place and saw the building,” said John. “It was exactly the setting that we were looking for (old world feel) and refl ects what we want to do.”

The husband and wife

By TIFFANY LEPACKWhen Amber Hall used

to read Chatelaine maga-zine, with coffee in one hand, she never thought the long-standing magazine would one day honour her.

Now with the success of her Almonte-based busi-ness she will be recognized along with 99 other incred-ible women.

Hall, co-owner of Equa-tor Coffee Inc., is one of the Top 100 women in the 14th annual W100 ranking of Canada’s Top Female Entrepreneurs produced by PROFIT Magazine and Chatelaine.

Hall is extremely hum-bled and excited about the ranking.

“It’s a real honour to be among this incredible group of women,” said Hall. “In comparison we are very small to many of the other companies listed.”

The rankings are as-signed through a compos-ite score based on the size, growth rate and profi tability of their business. The list profi les the country’s most successful female business owners.

“The women of the W100 offer 100 shining examples of Canadian entrepreneur-ship,” said Ian Portsmouth, publisher and editor in-chief

post graduate studies in ho-meopathic remedies.

The Covered Bridge Brewing Company will use as many local ingredients as possible.

“We will put out four main beers but will also offer seasonal beers,” said John.

Initially the plan is to sell to area restaurants and bars. In addition, there will be an on-site retail store (offering growlers).

“There will be a tast-ing room and we will offer tours,” said John.

James Mikulasik, owner of McArthur Island Inc., hired Wally Thorbjorns-son and Paul Gagnon of CP Rentals & Property to create a concept and secure tenants (commercial and residen-tial) for the location.

“They are doing a great job,” he said on Monday.

have a lot of responsibilities to handle.

“As women we are trying to balance so many things in life; our husband, fam-ily, work, kids, we have so much we are trying to do,” said Hall. “It’s hard to have a lot of high level achieve-ment.”

She says that she has been able to do it with her extremely supportive hus-band Craig, who was also recently named a recipient of the Ottawa Business Jour-nal and Ottawa Chamber of Commerce Forty Under 40 Award.

“We share both business and child duties,” said Hall. “My primary role is a moth-er and business is secondary. That’s another gift of having your own business, you are able to schedule around that stuff.”

At the moment, the old mill is home to Mississippi School for the Arts, a dance studio and a few artists.

Thorbjornsson envisions a banquet hall, restaurant, pub, distillery, coffee roast-ery and much more.

“I want to make use of the existing building,” he said.

The goal is to make the island a destination for Car-leton Place – with a Euro-pean feel.

Thorbjornsson also has plans to secure a hotel.

Councillors Louis An-tonakos and Jerry Flynn were present for the signing of the lease, which was cel-ebrated with some Double Double (a coffee and milk stout).

Stout is a dark beer.John and Kathy will con-

tinue to reside in Carp. They fi nd the commute “easy.”

Equator currently has 20 full and part time workers. The business started in 1998 in a small two-room facility in Arnprior.

“At Equator we have such a team here,” said Hall. “It’s like an extended fam-ily and a real blessing at this stage. We trust our employ-ees to make the decisions they need to make in their areas.”

The business moved to Almonte in 2005 and re-cently opened a new loca-tion at 451 Ottawa St. with a large production area and café.

In 2011, the Mississippi Mills Chamber of Com-merce also recognized them with the Creativity and In-novation award.

For more information on the local coffee roasters and café visit: www.equator.ca.

-Business Today photo by TARA GESNERJohn and Kathy vanDyk (centre), owners of the Covered Bridge Brewing Company, celebrate after signing a lease with McArthur Island Inc. Up and running by spring 2013, the new microbrewery will take up approximately 2,000 square feet of the lower level of 150 Mill St. (old mill). Joining in the festivities, from left: Wally Thorbjornsson, Carleton Place councillors Louis Antonakos and Jerry Flynn, and James Mikulasik.

-Business Today photo by TIFFANY LEPACKAmber Hall, co-owner at Equator Coffee in Almonte, has been named one of the Top 100 women in the 14th annual W100 ranking of Canada’s Top Female Entrepreneurs produced by PROFIT Magazine and Chatelaine. Hall is pictured holding copies of Chatelaine, which she has read since she was a child beside the fi rst roaster Equator used.

By TIFFANY LEPACKGoogle has gone 360

degrees and one Almonte photographer is there to help capture it.

Brian J. Hargreaves of BH Photography is now a Google Trusted Photog-rapher (GTP), one of only two in the Ottawa area, which means he is spe-cially trained to provide 360-degree interactive pan-oramas of the interiors of businesses, which are then seen on Google Maps and Google Place.

Hargreaves has been based in Almonte for the past fi ve years and has been a photographer for the last

11 years. He wanted to become a

GTP because he thought it was something interesting that would help add value to his customers.

“It’s a pretty neat thing to do,” admitted Hargreaves. “I thought it would help my business and was a way to promote the Ottawa Valley.”

Hargreaves thinks this is a great addition to business-es that are trying to draw customers from larger cities and to show off their store to the online community.

“We’ve had an over-whelming response, with over 75 per cent of busi-nesses approached signing

up on the spot,” said Har-greaves in an e-mail to the EMC/Gazette. “We would love to help any business in the area.”

It was not an easy task to become a GTP as he had to make a signifi cant invest-ment in equipment and had to undergo a number of months of extensive training.

“I had to do some tough shots to get certifi ed with Google,” said Hargreaves.

Thus far he has photo-graphed his own studio, Mill Street Books, Dress-ing Room Hair Salon, Soul Scents and JB Arts in Al-monte.

Hargreaves believes that

there are a number of ben-efi ts for a business to be photographed by a GTP.

“Customers can tour around on Google maps and look around 24 hours a day, seven days a week,” said Hargreaves. “Custom-ers are then able to see the décor and vibe of the busi-ness and local businesses can integrate the tour into their own website too.”

The photo shoot takes approximately an hour and a half and can be sched-uled during the business’ downtime.

For more information visit: www.bhphotogra-phy.ca.

Google Trusted Photographer calls Almonte home

currently work for the gov-ernment (Natural Health Products Directory); how-ever, John began brewing at home a couple of years ago.

of PROFIT in a press re-lease on the list. “They have achieved their elite status by creating valued products and services, applying deft management skills and exer-cising the determination re-quired to succeed in today’s business environment.”

The Top 100 list will be featured in the November issues of PROFIT: Your Guide to Business Success, Chatelaine and online at both sites.

Asked if she thinks she

“It all started with a $20 Mr. Beer Kit,” said Kathy with a laugh.

“I fell in love with the whole process,” commented

is a role model she says yes. The goal of the business is to be an example to the community.

“We want to be a ben-efi t to farmers, locally for our employees and a place people can be together,” said Hall. “A real centre in our community. It’s a fam-ily and it’s more than just a profi t. We want to be a busi-ness that is helping at every stage of the process and I feel really proud of what we have built here.”

John, “and my beers really turn out well.”

His friends concur.John possesses a degree

in biochemistry and he did

Hall explains that in some regards they show a lack of a true profi t because they are constantly looking to improve.

“We invest it right back into the building itself and we try and support School-BOX as much as we can,” said Hall. “Our profi t has been spread out.”

The list is Canada’s larg-est annual celebration of en-trepreneurial achievement by women. Hall thinks this is important because women

Page 14: EMC Business Today November Issue

14 BUSINESS TODAY NOVEMBER 2012

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Hands Auction Service named Augusta’s top business for 2012By CONAN de VRIES

Four top-rank businesses made the fi nal list of nominees for the 2012 business of the year award in Augusta Town-ship, and representatives from each were in attendance when the winner was announced at a special luncheon held last month in Maynard.

Hands Auction Service Ltd. was named the third-ever recipient of the business of the year honour, which was fi rst handed out in 2010, and was selected from a list of fi nal-ists that also included Elmer’s Construction, Brockville Tractor-Trailer Maintenance and Chevron Construction.

“As far as I’m concerned, all the nominees are winners,” said owner Carrie Hands.

Located on County Road 15, just north of Algonquin, Hands Auction Service has been around since its found-ing in 1975 by Carrie’s late husband, John. With John’s passing in 2000, Carrie has run the business herself, with the help of her two sons, Ja-son and Matthew, and a staff of seven.

Jason accompanied his mother to the podium to ac-cept the award.

“It’s a great award to win because it’s Augusta Town-ship,” he said.

The awards luncheon was held Oct. 12 at the Grenville Snowmobile Club and was at-tended by a packed house of local dignitaries and business people, all of whom came to celebrate the vibrant business community in Augusta Town-

ship.“This is so important in

terms of networking and cel-ebrating success,” said town-ship councillor Doug Malan-ka.

One such success is Mrs. McGarrigle’s – the Merrick-ville-based purveyor of fi ne foods and a singular mus-tard that has made the Mrs. McGarrigle’s name known far beyond Leeds-Grenville. Owner Janet Campbell was the keynote speaker at this

year’s luncheon.“I feel so passionately

about making the business the best it can be,” she said.

Starting out in 1993 in Mer-rickville, and fi ve years before that as a home-based busi-ness, Mrs. McGarrigles now occupies a 3,000 square-foot storefront in downtown Mer-rickville and sells its signature line of gourmet mustards to more than 300 stores and res-taurants throughout Canada.

“There are a few very

simple components to what makes a great business,” said Campbell, citing great prod-uct, great service and passion as the key ingredients to busi-ness success.

Passion in businessThe passion with which

Carrie Hands runs her busi-ness is obvious, but so, too, is the passion she has for the community and for giving back to those who have long supported Hands Auction Ser-

vice Ltd.“I think I can speak for

all of us that we are all very proud to be part of the Au-gusta Township community,” she said.

When not working at her Algonquin-area shop, or managing her online auction house, Hands can often be found working in the commu-nity. She has served as direc-tor and president of the Brock-ville and District Chamber of Commerce and for the Brock-ville Women’s Network, and does ten or so charity auctions every year for many worthy local causes.

Other nomineesBut Hands is not the only

standout on this year’s list of nominees. The business of the year award would not have been out of place in the hands of any of the other business owners in the running for this year’s honour.

Over the course of four de-cades, Elmer’s Construction, owned by Elmer and Patti Covill, has established itself as the local authority in the sew-age business, and the compa-ny, which now employs seven full-time and eight part-time staff, remains the go-to team for pump and septic services. Like Hands, the Covills aren’t shy when it comes to boosting the community, supporting as they do numerous local festi-vals and, during the ice storm in 1998, donating the use of the company’s garage to the local fi re department.

Brockville Tractor-Trailer

Maintenance has been in busi-ness for 26 years and employs 17 people – and counting, as the company continues to expand and enhance its part-nership with the International dealership. Owner George Thorne Jr., who took over from his father, and company founder, George Sr., 11 years ago, is also ready to give back to the community when needed, donating regularly to McHappy Days, CHEO, Con-nect Youth, the Food Bank and various sports teams.

Chevron Construction, too, helps out whenever called upon – donating time and fi -nancial assistance to the Rota-ry Park revitalization project, the Brockville Braves, Special Olympics and numerous other local clubs and events. The largest of the four companies nominated, Chevron employs 25 full-time workers and has established a sterling reputa-tion for quality work over the past 28 years. The company is a one-stop shop for construc-tion services, offering design/build and general contracting, as well as construction man-agement and scaffolding.

“It was a hard decision. They were all very deserving,” said Wendy Onstein, who was on the committee that selected the winner from among nomi-nees put forward by residents of Augusta Township.

The winner of the inaugural business of the year award in 2010 was Finucan’s General Store, and last year, the hon-our went to Selleck Mechani-cal.

-Business Today photo by CONAN de VRIES

Carrie Hands (right) and her son, Jason, of Hands Auction Service Ltd. accept the award for Business of the Year in the Township of Augusta during a special awards luncheon held last weekend in Maynard.

Athens names its top business and 2012 citizen of the year

The Athens District Cham-ber of Commerce would like to announce the recipients of this year’s Business of the Year and Citizen of the Year awards.

Close to 100 nominations were submitted which demon-strates the high regard the res-idents of Athens feel towards those who have contributed so much to our community.

The Business of the Year for 2012 is Swans Conve-nience.

Started by Bill and Shirley Swan 43 years ago, Karen and Shirley and their employees still amaze their customers with their service, quality of products and community spirit.

The Citizen of the Year for 2012 is Peter Vanderlinden Jr.

Peter has been a member of the Athens Lions Club for 25 years during which he was president twice.

He is Co-Chair of the Farm-ersville Fair Committee and a

major volunteer for Cornfest where he helps Rupe Green set up and operate the steam engine corn cooker.

Peter also started and ran a car show in Athens for several years with all proceeds going to charity.

The awards were handed out by the Chamber of Com-merce during an Awards Gala evening at Cedar Valley Golf & Country Club in Forthton on Wednesday, Oct. 17.

Major-General Brock fi lm fea-ture, tent for display of model ships and ship deck tours and much more.

Aquatarium updateProject administrator Bill

Rogerson showed videos and spoke of the many destina-tions in the 1000 Islands which visitors will become aware of through the 1000 Islands River Quest exhibit. Pirates, adven-ture, wreck diving, history and learning about the vegetation and animals that call this re-gion home.

Railway Tunnel Committee The Railway Tunnel com-

mittee chair and Brockville City councillor Dave LeSueur told those present the history of the tunnel along with indi-

cating the fi rst study regarding the opening of the tunnel was conducted in 1974 along with a more recent one.

The 1,730 foot tunnel runs from Victoria Avenue entrance under Victoria and Pine streets as well as City (Victoria) Hall to the waterfront.

“We have looked at opening the tunnel for people to walk through, cycle through and also for a train,” said LeSueur, “with rubber wheels which can easily tour downtown.”

He also mentioned the com-mittee had looked at replicating the train station, but that would not be possible. But what is possible is the use of work sheds with large doors which could be used for a fl ea market, glass blowing and so on.

LeSueur also mentioned the nomination of the Railway

Tunnel into the Canadian Rail-way Hall of Fame which they are waiting on to hear from the selection committee.

Customer serviceAt the Brockville Arts Cen-

tre (BAC), administrator of cultural program Peter Dunn and his employees know the importance of great customer service.

“As we all know we can have the best marketing plan, we can have all our ducks in a line, but if people come to our attractions and businesses and are disappointed in the service they get, it is all for nothing,” said Dunn.

Dunn reviewed why cus-tomer service is so important to a business and shared ser-vice tips.

SUMMIT From page 2

BROCKVILLE AND AREA BUSINESS NEWS

Page 15: EMC Business Today November Issue

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Home Support service comes to MallorytownBy LORRAINE PAYETTE

As we age, life gets to be a little less easy than it once was. Housekeeping can fall by the wayside, health can de-teriorate. All those things we once just took for granted can become treasured memories as we fi ght to keep whatever we can.

Many feel that there is no hope and no choice – a senior care facility is the only place left. While for some this may be a good and welcome option, for others it is far from the best choice.

Not every person beyond a certain age is ready to make that commitment, and they don’t always have to. Thanks to advancements in society and the way we look at our se-nior members, more and more are becoming able to fi nish out their lives in their own homes, surrounded by the sights and sounds that have made them happy for so very long.

“That’s the way it should be,” says Tina Severin, fully qualifi ed Personal Service Worker (PSW) and owner of a brand new and much needed business called Compassion-ate Care Home Support Ser-vices. “It’s being found that seniors are much healthier and happier when they are allowed to continue living in their own homes, and it saves a lot in taxpayer dollars as well.”

Severin has a long per-sonal history in health care,

with 10 years in community care and fi ve years in facil-ity long-term care. She has worked with seniors, lift sys-tems, and has knowledge of safety equipment and in-home devices such as bath seats and transfer. She has recently just graduated from the Skebo self-employment benefi ts program in Kingston, which allows stu-dents to have access to train-ing and consultants in market-ing, advertising, legal aspects of business, amongst other areas, making them very well prepared to enter the diffi cult and often challenging area of entrepreneurship.

“I’ve worked 15 years in the fi eld of home care, I’ve had three back injuries which have required in-depth acupuncture, physiotherapy, tissue massage, so I have an idea of what these people may be going through,” she says. “It’s time for me to do something that’s needed in the community.”

Although she’s noticed that there are a lot of extremely

good people working in com-munity care, there are prob-lems as well. There are too many fast-track PSW courses that simply hand out diplomas without providing students with the necessary skills and experience to truly go into someone’s home and do what needs to be done.

“They haven’t been prop-erly trained in lifting and/or transferring patients and se-riously ill or injured people are being dropped,” she says. “These are not the two-year college programs where you get hospital placements, one-on-one training and proper experience in the fi eld. A fast-track course simply can’t give you that.”

Cuts in funding and chang-es in policies have made many shut-ins very uncomfortable. Women may suddenly fi nd themselves assigned to a male worker for their personal care, and they aren’t happy dealing with them.

“It doesn’t seem to mat-ter about the clients and their wants and needs anymore,” says Severin. “That’s where my business comes in.”

Severin offers a quality ser-vice where clients create their own care plans. They decide on the time and services they want or need, and she works with them to make it happen. She offers shopping, outings to the grocery store, trips to doctors’ appointments, hospi-

tal appointments, whatever is needed. She even took one cli-ent to the Ottawa Civic Hospi-tal for a hearing implant.

“Sometimes on discharge, people need help after sur-gery,” she says. “I can do that for them with one-on-one care.”

This service is only avail-able right now in the Mallory-town area, but as it catches on she hopes to fi nd qualifi ed and competent employees and gradually expand into a larger market. The problem will be fi nding people who will live up to her ideals and work the way she does, but that’s in the future.

Until then, Compassionate Care Home Services is special-izing in Alzheimer, dementia and palliative care for people in the Mallorytown area. She is more than happy to provide a CPIC to any and all prospec-tive clients. A member of the Brockville Seniors Association and CARP, she is also regis-tered with Veterans Affairs as a VIP Provider and with the Smile Program. “You have rights,” she says. “I respect family requests or preferences for the care of their loved ones. Every life is precious, and I want to make it as comfortable and as happy as it can be.”

For more contact Tina Sev-erin at (613) 923-1850, by e-mail at [email protected] or go to www.cchsupport.ca.

Brockville Chamber announces fi nalists

in awards categoriesThe Brockville and District Chamber of Commerce is

proud to recognize the outstanding achievements of the businesses, organizations and individuals who make a dif-ference in the community. The fi nalists in the 2012 Awards of Excellence program are as follows:

Small Business of The YearRevolution Skateboard ShopLimestone & IvyBoardwalk Dental CareBusiness of The YearCanarm Ltd.Pricedex Software Inc.Transcom North AmericaCommunity Excellence AwardRotary Park RevitalizationVolunteer Centre of Rideau St. LawrenceUnited Way Leeds GrenvilleTourism AwardOFSAA 2012 Track & Field ChampionshipsRibFest 2012 (Big Brothers Big Sisters of Leeds and

Grenville)Brockville Hydroplane Races Inc.Green Business of the YearBrockville Bike MinistryGoodwill Store BrockvilleGreenfi eld EthanolCitizen of the YearRon HungerfodBusiness Person of The YearBill and Catherine DeplaedtYoung Professional of the YearLindsay Haley

The award recipients were announced at the annual Awards of Excellence Gala held on Thursday, Nov. 8 at the Brockville Memorial Centre.

Tina Severin

BROCKVILLE AND AREA BUSINESS NEWS

Page 16: EMC Business Today November Issue

16 BUSINESS TODAY NOVEMBER 2012

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