Hướng dẫn dịch vụ Thanh toán hóa đơn tiền điệnphatmai.bidv.com.vn/wps/nhdt/HDSD Thanh toan hoa don tien dien.pdf · điện lực và có thông báo tới Khách

Hng dn dch v Thanh ton ha n tin in

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I. GII THIU DCH V

Dch v Thanh ton ha n tin in ca BIDV l mt dch v tin

ch, gip Khch hng c th thanh ton tin in n gin, nhanh

chng v hon ton MIN PH theo nhiu phng thc khc nhau

ph hp vi nhu cu Khch hng

Khch hng s dng dch v:

- L Khch hng c nhn v t chc c ti khon ti BIDV

v c nhu cu thanh ton ha n tin in (t ng hoc

tng ln qua BIDV)

Tin ch dch v

- Knh tip nhn thanh ton a dng v hon ton min ph

- Khch hng ch cn ng k 1 ln duy nht

- Giao dch d dng, Khch hng s nhn c email thng bo trng thi giao dch v ch ng xem li cc ha n c thanh ton

- Tit kim thi gian, chi ph v xa b ni lo b cp in

Cch thc ng k dch v

Cch 1: Ti bt k quy giao dch no ca BIDV trn ton quc (hn 180 chi nhnh vi gn 1000

phng giao dch):

Khch hng c th la chn 1 trong 2 hnh thc sau

ng k thanh ton ha n tin in t ng:

- ng k 1 ln duy nht ti quy

- nh k Ngn hng s t ng trch tin t ti khon ca Khch hng thanh ton cho Cng ty in lc v c thng bo ti Khch hng qua Email

- iu kin s dng hnh thc ny: KH cn c ti khon thanh ton ti BIDV

ng k thanh ton ha n tin in tng ln theo yu cu ca khch hng (khng thu t ng)

- Khch hng mang tin mt hoc yu cu chuyn khon thanh ton tin in ti quy

Cch 2: Thanh ton qua knh Ngn hng trc tuyn BIDV Online

- Khch hng c th la chn 1 trong 2 hnh thc: ng k thanh ton t ng hoc thanh ton tng ln tng t nh knh quy.

- Khch hng c th xem sao k cc ha n thanh ton qua BIDV Online

- iu kin s dng hnh thc ny: KH cn ng k s dng dch v BIDV Online

Cch 3: Thanh ton qua ATM


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- Khch hng s dng th ATM BIDV v thc hin thanh ton qua ATM ca Ngn hng (thao tc theo cc hng dn ti mn hnh my ATM).

Cc n v in lc lin kt

STT Cng ty in lc

Knh thanh ton qua BIDV

Danh sch chi

tit cc cng ty

in lc Thanh ton t ng ti

quy hoc qua BIDV

Online

Thanh ton tng ln

qua BIDV Online

ATM/Quy

giao dch

1 EVN H Ch Minh Ph lc 1

2 EVN H Ni Ph lc 2

3 EVN Min Trung Ph lc 3

4 EVN Min Nam Ph lc 4

5 EVN Min Bc Ph lc 5

6 EVN Khc Ph lc 6

II. HNG DN THANH TON HA N TIN IN QUA BIDV ONLINE

Bc 1: ng k dch v BIDV Online

- Qu khch ng k dch v BIDV Online ti quy giao dch ca BIDV hoc ng k trc tuyn ti

ti https://ebank.bidv.com.vn/DKNHDT/

Bc 2: ng nhp dch v BIDV Online

- Truy cp website www.bidv.com.vn , sau , s dng Tn ng nhp v mt khu ng nhp dch

v BIDV Online

Bc

3:

https://ebank.bidv.com.vn/DKNHDT/http://www.bidv.com.vn/


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Thc hin ng k thanh ton t ng hoc ch ng thanh ton tng ln khi c nhu cu

ng k thanh ton t ng, Qu khch thc hin theo cc bc sau:

B1: Ti mn hnh trang ch BIDV Online, la chn Thanh ton ha n ng k thanh ton nh k

B2: Nhp cc thng tin trn mn hnh:

- S ti khon: l ti khon ca khch hng s dng thanh ton ha n tin in

- Loi dch v: Chn Thanh ton tin in. Nh cung cp dch v: Chn EVN

- Dch v: Qu khch la chn cng ty in lc hoc nhn nt Vui lng xem hng dn ti y

bit thm chi tit

- M khch hng: l m ha n ca Qu khch do Cng ty in lc cung cp trn ha n tin in

- Nhp S in thoi lin h v ngy bt u thanh ton, sau nhn nt Thc hin chuyn

sang mn hnh xc nhn thng tin

B3: Ti mn hnh xc nhn thng tin, Qu khch nhn nt Xc nhn


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B4: hon tt giao dch, Qu khch s c yu cu nhp m xc thc OTP c gi ti s in thoi di

ng (SMS Token)

Khi giao dch hon tt, Chng trnh thng bo trng thi ng k thanh ton nh k (thnh cng/tht bi).

Trng hp ng k thnh cng, thng tin ng k thanh ton nh k c lu ti mc Thanh ton ha

n ng k thanh ton nh k Xem/Xa. Ti y, Qu khch c th xem v chnh sa ton b cc

lnh ng k thanh ton nh k thc hin ti BIDV trn cc knh BIDV Online v Quy giao dch.

thanh ton ha n tng ln, Qu khch thc hin theo cc bc sau:

B1: Ti mn hnh trang ch ca BIDV Online, la chn Thanh ton ha n Thanh ton tng ln

B2: Nhp cc thng tin trn mn hnh:

- S ti khon: l ti khon ca khch hng s dng thanh ton ha n tin in

- Loi dch v: Chn Thanh ton tin in

- Nh cung cp dch v: Chn EVN

- Dch v: Qu khch la chn cng ty in lc hoc nhn nt Vui lng xem hng dn ti y

bit thm chi tit

- M khch hng: l m ha n ca Qu khch do Cng ty in lc cung cp trn ha n tin

in. Sau nhn nt Thc hin


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B3: Ti mn hnh tip theo, s tin trn ha n tin in cn phi thanh ton c hin th t ng, Qu

khch nhn nt Xc nhn thanh ton tin hnh giao dch.

B4: Qu khch xc nhn li thng tin giao dch v nhp m xc thc

B5: H thng thng bo trng thi giao dch v gi th ti hp th ca Qu khch trn BIDV Online. Qu

khch c th xem li thng tin giao dch trong mc Hp th ny.

Mt s lu

- Sau khi thc hin thanh ton ha n tin in thnh cng ti BIDV, Qu khch lu khng thc

hin thanh ton ha n tin in ti nh.

- Trng hp khch hng c nhu cu ly ha n khi thc hin thanh ton tin in trn BIDV

Online, Qu khch c th lin h vi cng ty in lc c h tr cung cp ha n.

III. HNG DN THANH TON HA N TIN IN TI QUY

Qu khch mang Chng minh th/H chiu, thng tin m khch hng n cc Quy giao dch ca BIDV v lm

theo hng dn ca Giao dch vin ti Chi nhnh.

c thm thng tin chi tit, vui lng lin h Trung tm Chm sc khch hng: Hotline: 1900 9247


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PH LC 01

DANH SCH CC N V IN LC H CH MINH (EVN HCM)

HP TC VI BIDV THANH TON HA N TIN IN

1. Knh thu h tin in

Quy giao dch

BIDV Online

ATM

2. Danh sch cc cng ty in lc

STT n v in lc STT n v in lc

1. in lc Si Gn 9. in lc C Chi

2. in lc Ph Th 10. in lc Th c

3. in lc Ch Ln 11. in lc Duyn Hi

4. in lc Gia nh 12. in lc Th Thim

5. in lc Tn Thun 13. in lc G Vp

6. in lc Bnh Ph 14. in lc Tn Bnh

7. in lc Tn Ph 15. in lc Bnh Chnh

8. in lc Hc Mn 16. in lc An Ph ng


7

PH LC 02

DANH SCH CC N V IN LC H NI (EVN H NI)


1. Knh thu h tin in

Quy giao dch

BIDV Online: ng k thanh ton t ng

ATM


STT n v in lc STT n v in lc

1. Cng ty in lc Hon Kim 16. Cng ty in lc H ng

2. Cng ty in lc Hai B Trng 17. Cng ty in lc Sn Ty

3. Cng ty in lc Ba nh 18. Cng ty in lc Chng M

4. Cng ty in lc ng a 19. Cng ty in lc Thch Tht

5. Cng ty in lc T Lim 20. Cng ty in lc Thng Tn

6. Cng ty in lc Thanh Tr 21. Cng ty in lc Ba V

7. Cng ty in lc Gia Lm 22. Cng ty in lc an Phng

8. Cng ty in lc ng Anh 23. Cng ty in lc Hoi c

9. Cng ty in lc Sc Sn 24. Cng ty in lc M c

10. Cng ty in lc Ty H 25. Cng ty in lc Ph Xuyn

11. Cng ty in lc Thanh Xun 26. Cng ty in lc Phc Th

12. Cng ty in lc Cu Giy 27. Cng ty in lc Quc Oai

13. Cng ty in lc Hong Mai 28. Cng ty in lc Thanh Oai

14. Cng ty in lc Long Bin 29. Cng ty in lc ng Ha

15. Cng ty in lc M Linh 30. in lc Bc T Lim


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PH LC 03: DANH SCH CC N V IN LC MIN TRUNG (EVN MIN TRUNG)


1. Knh thu h tin in

Quy giao dch


ATM


STT n v in lc STT n v in lc STT n v in lc

1. in lc ng H 31. in lc C MGar 61. in lc Ph Phong

2. in lc Vnh Linh 32. in lc Bun n 62. in lc Tuy Phc

3. in lc Thnh C 33. in lc C Kuin 63. in lc Bng Sn

4. in lc Hi Chu 34. in lc Krng Ana 64. in lc Qung Trch

5. in lc Lin Chiu 35. in lc Ea Sp 65. in lc ng Hi

6. in lc Sn Tr 36. in lc Krng Bng 66. in lc B Trch

7. in lc Cm L 37. in lc Lk 67. in lc Qung Ninh

8. in lc Thanh Kh 38. in lc Bun H 68. in lc k H

9. in lc Trung tm 39. in lc EaHLeo 69. in lc TP Kon Tum

10. in lc Ninh Ha 40. in lc Krng Nng 70. in lc Ngc Hi

11. in lc Din Khnh 41. in lc Krng Bk 71. in lc Kon Ry

12. in lc Vn Ninh 42. in lc Krong Pc 72. in lc k T

13. in lc Vnh Hi 43. in lc EaKar 73. in lc Sa Thy

14. in lc Vnh Nguyn 44. in lc M rk 74. in lc k Glei

15. in lc Pleiku 45. in lc Tam K 75. in lc Kon Plong

16. in lc An Kh 46. in lc Ni Thnh 76. in lc Tu M Rng

17. in lc Ayunpa 47. in lc in Bn 77. in lc Gia Ngha

18. in lc Krongpa 48. in lc Tuy Ha 78. in lc c Rlp

19. in lc Ch S 49. in lc ng Ha 79. in lc c Mil

20. in lc KBang 50. in lc ng Xun 80. in lc TP Qung Ngi

21. in lc c C 51. in lc Ph Ha 81. in lc Bnh Sn

22. in lc Iagrai 52. in lc Sn Ha 82. in lc c Ph

23. in lc Mang Yang 53. in lc Sng Cu 83. in lc Ph Vang

24. in lc Ch Prng 54. in lc Ty Ha 84. in lc Lt

25. in lc KonChro 55. in lc Tuy An 85. in lc Bo Lc

26. in lc k oa 56. in lc Qui Nhn 86. in lc n Dng

27. in lc Ch Pah 57. in lc Ph Ti 87. in lc Di Linh

28. in lc Ch Pul 58. in lc An Nhn 88. in lc c Trng

29. in lc Bc Bun M Thut 59. in lc Ph Ct 89. in lc Lm H

30. in lc Nam Bun M Thut 60. in lc Ph M 90. in lc Bo Lm


9

PH LC 04

DANH SCH CC N V IN LC MIN NAM (EVN MIN NAM)


1. Knh thu h tin in

Quy giao dch


ATM



1. in lc ng Xoi 21. in lc Chu Thnh 41. in lc Sa c

2. in lc Chn Thnh 22. in lc Dng Minh Chu 42. in lc Thp Mi

3. in lc Phan Thit 23. in lc Tn Bin 43. in lc Chu Thnh

4. in lc Tuy Phong 24. in lc Ha Thnh 44. in lc Lai Vung

5. in lc c Linh 25. in lc Bn Cu 45. in lc Lp V

6. in lc Hm Tn 26. in lc Th Tha 46. in lc Thanh Bnh

7. in lc Ph Qu 27. in lc c Ha 47. in lc TX Hng Ng

8. in lc Hm Thun Bc 28. in lc Cn Giuc 48. in lc huyn Cao Lnh

9. in lc Hm Thun Bc 29. in lc Mc Ha 49. in lc M Tho

10. in lc D An 30. in lc Bn Lc 50. in lc G Cng ng

11. in lc Thun An 31. in lc Cn c 51. in lc G Cng Ty

12. in lc Bn Ct 32. in lc Tn Thnh 52. in lc Cai Ly

13. in lc Du Ting 33. in lc Tn Tr 53. in lc Tn Phc

14. in lc Tn Uyn 34. in lc c Hu 54. in lc Ch Go

15. in lc Ph Gio 35. in lc Thnh Ha 55. in lc th x G Cng

16. in lc Trung tm 36. in lc Vnh Hng 56. in lc Chu Thnh

17. in lc th x Ty Ninh 37. in lc Tn Hng 57. in lc Ci B

18. in lc G Du 38. in lc Chu Thnh 58. in lc thnh ph Bn Tre

19. in lc Trng Bng 39. in lc Tn An 59. in lc Bnh i

20. in lc Tn Chu 40. in lc thnh ph Cao Lnh 60. in lc Ba Tri


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61. in lc Thnh Ph 87. in lc Chu Thnh 113. in lc Chu Thnh

62. in lc Chu Thnh 88. in lc Tn Hip 114. in lc Phan Rang Thp Chm

63. in lc Ging Trm 89. in lc H Tin 115. in lc Ninh Hi

64. in lc Ch Lch 90. in lc Ph Quc 116. in lc thnh ph Bc Liu

65. in lc M Cy Bc 91. in lc Kin Lng 117. in lc Gi Rai

66. in lc M Cy Nam 92. in lc thnh ph C Mau 118. in lc Ha Bnh

67. in lc thnh ph Vnh Long 93. in lc Ci Nc 119. in lc Vnh Li

68. in lc Bnh Minh 94. in lc Nm Cn 120. in lc Phc Long

69. in lc Ninh Kiu 95. in lc Trn Vn Thi 121. in lc Hng Dn

70. in lc Ci Rng 96. in lc U Minh 122. in lc ng Hi

71. in lc Tht Nt 97. in lc m Di 123. in lc Ha Bnh

72. in lc Bnh Thy 98. i QLKV Tc Vn 124. in lc thnh ph V Thanh

73. in lc Mn 99. in lc Thi Bnh 125. in lc Bin Ha

74. in lc C 100. in lc Ph Tn 126. in lc Long Khnh

75. in lc Thi Lai 101. in lc Ngc Hin 127. in lc Bin Ha 2

76. in lc Vnh Thnh 102. in lc thnh ph Vng Tu 128. in lc Nhn Trch

77. in lc Long Xuyn 103. in lc B Ra 129. in lc nh Qun

78. in lc Ch Mi 104. in lc Tn Thnh 130. in lc Thng Nht

79. in lc Chu c 105. in lc t 131. in lc TP Sc Trng

80. in lc Tn Chu 106. in lc thnh ph Tr Vinh 132. in lc M Xuyn

81. in lc Thoi Sn 107. in lc Cu Ngang 133. in lc Long Ph

82. in lc Chu Ph 108. in lc Cu K 134. in lc Ng Nm

83. in lc Ph Tn 109. in lc Tr C 135. in lc Trn

84. in lc Tri Tn 110. in lc Cng Long 136. in lc Chu Thnh

85. in lc Tnh Bin 111. in lc Duyn Hi 137. in lc TP V Thanh

86. in lc Rch Gi 112. in lc Tiu Cn


11

PH LC 05

DANH SCH CC N V IN LC MIN BC (EVN MIN BC)


1. Knh thu h tin in

Quy giao dch


ATM



1. in lc Nam Sng Hng 26. in lc V Nhai 51. in lc TP H Giang

2. in lc Bc Sng Hng 27. in lc Ph Yn 52. in lc Bc Quang

3. in lc Tha Thin Hu 28. in lc Sng Cng 53. in lc V Xuyn

4. in lc Hng Thy 29. in lc Ph Bnh 54. in lc Quang Bnh

5. in lc Hng Tr 30. in lc Thnh ph Vinh 55. in lc Hong Su Ph

6. in lc Phong in 31. in lc Th x Phc Yn 56. in lc Xn Mn

7. in lc Qung in 32. in lc TP Thi Bnh 57. in lc Qun B

8. in lc th x Bc Kn 33. in lc huyn Qunh Ph 58. in lc Yn Minh

9. in lc Ch n 34. in lc huyn Hng H 59. in lc ng Vn

10. in lc Ch Mi 35. in lc huyn ng Hng 60. in lc Mo Vc

11. in lc TP Cao Bng 36. in lc huyn Kin Xng 61. in lc Bc M

12. in lc Ha An 37. in lc huyn Tin Hi 62. in lc Thnh ph

13. in lc huyn in Bin 38. in lc huyn Thi Thy 63. in lc Vn Yn

14. in lc TP. in Bin Ph 39. in lc huyn V Th 64. in lc Yn Bnh

15. in lc Phong Th 40. in lc Thnh ph Vnh Yn 65. in lc Lng Sn

16. in lc th x Lai Chu 41. in lc Vnh Tng 66. in lc Cao Lc

17. in lc TP Lo Cai 42. in lc TP Hng Yn 67. in lc Vn Lng

18. in lc Cam ng 43. in lc Ph Tin 68. in lc Lc Bnh

19. in lc Sa Pa 44. in lc n Thi 69. in lc Thnh ph

20. in lc Thnh ph 45. in lc Kim ng 70. in lc Lng Sn

21. in lc ng H 46. in lc Khoi Chu 71. in lc Cao Phong

22. in lc Gang Thp 47. in lc Yn M 72. in lc Thnh ph Sn La

23. in lc nh Ha 48. in lc M Ho 73. in lc Mc Chu

24. in lc i T 49. in lc Vn Lm 74. in lc Mng La

25. in lc Ph Lng 50. in lc Vn Giang 75. in lc Mai Sn


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PH LC 06

DANH SCH CC N V IN LC KHC (EVN KHC)


1. Knh thu h tin in

Quy giao dch

BIDV Online

ATM


STT n v in lc

1. in lc TP Ninh Bnh

2. in lc Tam ip

3. in lc Kim Sn

Documents

Hướng dẫn dịch vụ Thanh toán hóa đơn tiền điệnphatmai.bidv.com.vn/wps/nhdt/HDSD Thanh toan hoa don tien dien.pdf · điện lực và có thông báo tới Khách