KAJAL SHARMAContact: 09650755006SAP Basis & Business Objects Consultant E-Mail: kajal.shiva31@gmail.com

JOB OBJECTIVE

Seeking assignments in SAP Basis & Business Objects Administration in a dynamic and enterprising environment which leverages my skill set and allows me to provide exceptional customer support, initiative and desire to meet technical and business challenges PROFILE SUMMARY

SAP Basis – Business Objects Consultant with around 5 years of experience in Basis and Business Objects Administration, Security, Monitoring and Operations of SAP systems

Played a major role in realization phase and successfully installed and configured SAP new dimensional products. Carried out SAP Business Objects 4.1 Implementation and Configuration EWA analysis and performing system improvements changes Worked on troubleshooting SAP systems, daily system readiness task, daily monitoring activities, housekeeping jobs,

checking for any Alerts, checking for failed Updates, Lock Entries. Expertise in Kernel Upgrades, Support Pack Stack Upgrade, System Refresh etc. An effective communicator with team management, leadership, analytical and relationship management skills

SAP SKILLS

SAP Business Objects Business Intelligence Platform 4.1 SP01 implementation, Sizing for Business Objects Platform, Business Objects Administration on AWS cloud, in distributed clustered Environment, Load Balancing, Configuring HTTPS on Tomcat 7.0 for SSL and SIA agent.

Business Objects Upgrade and Migration Performing System Refresh through Backup Restore Support Package Upgrades and Add on Implementations, Kernel Upgrades Configuration of STMS in SAP systems landscape, fine-tuning of the profile parameters for optimum utilization of the SAP

system Client administration activities such as Client Creation, Client Export & Import, Local Client Copy, Remote Client Copy

and Opening Client for modifications Early Watch Alert analysis and performing system improvement plans

ORGANIZATIONAL EXPERIENCE

Dec’15-Present Atos India Pct. Limited, Pune Basis Consultant

Key Result Areas:

Working as Sr. SAP Basis Consultant and owning Basis tasks for Philips-Lighting Sector Weekly analysis of EWA reports and carrying out System improvement plans and respective changes Kernel Upgrade, Support Pack Upgrades, quarterly system refreshes Analysis of SAP performance bottlenecks and resolution Solution Manager Basic Basis Activities Expert in handling P1 issues, RCA and Customer Escalations Handling Customer calls with expertise and providing them E2E analysis of system issues Providing Customer with System Improvement suggestions Handling team of 10 analysts during 24*7 rotation Supporting On Call hours for Sev-1 issues Business Objects Components Installation and Maintenance Business Objects health checks and carrying out system improvements changes.

Project Description:

Title: Philips GAISClient Location: NetherlandsPeriod: Dec’15- PresentDesignation: CLC =Philips Lighting SectorLandscape: ERP 6.0, APO, CRM, HANA BW systems, BOBJ 4.0 SP10, Solution Manager 7.1, Netweaver 7.1, NW 7.4,

PI 7.0OS: Windows 2003 Server, Windows 2012 Server, RHEL, AIXDatabase: Oracle, MaxDB, HANA

June’15-Nov’15 HCL Technologies, Pune Sr. Specialist

Key Result Areas:

Transition for Deutsche Bank, SAP Basis Production support Monitoring and Performance Checks for OS and DB. Client Creation, Client Copy Activities (Export & Import, Local Client Copy, Remote Client Copy) and Opening Client for

modifications Spool Administration : Configuring printer, maintaining spool database & spool output request, clearing out queues, and

spool logs User and Role Administration Expertise in Linux and Oracle administration from SAP perspective Involved in:

o Performance monitoring, checking free space and administered segments & space consumptiono Performing Kernel Upgrade, Support Pack Upgradeo System Refresh

Project Description:Title: Deutsche Bank- Production Support (Transition)Client Location: GermanyPeriod: Jun’15- PresentDesignation: SAP Basis Sub Stream LeadLandscape: ECC 6.0 Ehp 5, SolMan 7.1

August’14-June’15 HCL Technologies-IOMC, Noida Sr. Specialist

Key Result Areas:

Monitored short dumps and system messages as well as checked for any Alerts, Failed Updates or Lock Entries Checking for Failed jobs and file transfer from SFTP Engaged in various client administration activities such as Client Creation, Client Export & Import, Local Client Copy,

Remote Client Copy and Opening Client for modifications Configured printer, maintained spool database &spool output request SAP Licenses Installation User and Role Administration Expertise in Linux and Oracle administration from SAP perspective Involved in:

o Performance monitoring, checked free space and administered segments & space consumptiono Creating and importing transport request into production systemso Performing Kernel Upgradeo Quarterly System Refresh Activity through Backup & Restore

Project Description:Title: Singapore Stock Exchange

Client Location: SingaporePeriod: August’14-PresentDesignation: SAP Basis Team MemberLandscape: ECC 6.0 Ehp 5, SolMan

July’14-August’14 HCL Technologies-IOMC, Noida Offshore Lead

Key Result Areas:

Carrying out Transition activity for Redwood Central Process Scheduler. Redwood Knowledge Transfer to Onsite and Offshore Team Job Scheduling and Management, Alert Configuration, Managing Critical Jobs and finding RCA for Job Failures Sending Error reports and Job Logs to client through automated jobs

Project Description:Title: TXU Redwood TransitionClient Location: Dallas, USPeriod: July’14-August’14Designation: Offshore LeadLandscape: Redwood CPS Transition

Sept’13-June’14 HCL Technologies-IOMC, Noida Sr. Specialist

Key Result Areas:

E2E Implementation of SAP Business Objects Business Intelligence 4.1 SP1 Platform and Client tools on AWS Cloud Performed Sizing for SAP Business Object Configuring HTTPS on Tomcat for Secured Communication Configuration of Tomcat and Client Tools with Business Objects Server Installation and Configuration of Lumira with Business Objects Providing Support on issues for WebI, Crystal Reports, Xcelsius (Formelrly Dashboards), Universes etc User Creation and access on Business Objects

Project Description:Title: AstraZeneca Amazon AnalyticsClient Location: Paddington, UKPeriod: Sep’13-PresentDesignation: Sr. SpecialistLandscape: SAP Business Objects Business Intelligence 4.1 SP1 Platform on AWS CloudOS: Windows Server 2008 R2

Description:SAP Business Objects:

Sizing, E2E implementation of SAP Business Objects Business Intelligence Platform 4.1 SP1 on AWS Cloud Post Installation Activities, Configuring Client Tools, Crystal Reports, Dashboards, SAP Lumira to SAP BOBI

Platform Server. Configuring HTTPS on Tomcat Web Server for secured Communication. User Creation and access on Business Objects

Dec’10-Dec’12 Infosys Limited, Mangalore SAP Basis Consultant (24*7 Offshore Support)

Key Result Areas: Carried out Quality system refresh in every quarter for SAP systems Supervised and conducted troubleshooting of SAP systems, servers & work processes Monitored short dumps and system messages as well as checked for any Alerts, Failed Updates or Lock Entries Inspected for free space in all servers, SAP Management Console and XI Administration Engaged in various client administration activities such as Client Creation, Client Export & Import, Local Client Copy,

Remote Client Copy and Opening Client for modifications

Configured printer, maintained spool database &spool output request as well as conducted extensive troubleshooting

Involved in:o Performance monitoring, checked free space and administered segments & space consumptiono Configuring TMS, creating and importing transport request into production systemso Performing Kernel Upgrade

Held the responsibility of Redwood CPS management as well as scheduled background Jobs Authorized Developer Key and Object key to ABAPers and Functional people Accountable for managing connection of service marketplace and licenses as well as downloading & implementing OSS notes

Highlights: Honored with “You are Spotted” Award from Infosys MFG-CSI unit Published BOK on “Redwood CPS- Job Management” Provided KT to Onsite team for another project on Redwood CPS

Project Description:Title: Celanese (SAP) (Infosys)Client Location: Dallas, TexasPeriod: Jul’11-Dec’12Designation: SAP Basis Consultant (24*7 offshore support)Landscape: ECC, Solution Manager, Business Objects 4.0OS: HP-UX/ Oracle Database, WindowsEnvironment: ECC 6.0, Business Objects 4.0Description: Celanese Corporation is a Fortune 500 Global Technology and specialty materials company It was a leading producer of Acetyl products, which were intermediate chemicals for nearly all major industries

EDUCATION

Bachelor of Technology in Electrical & Electronics Engineering from Krishna Institute of Engineering & Technology, Uttar Pradesh Technical University in 2010 with 76.7%

XII from Spring Dale College, A.I.S.S.C.E in 2005 with 80.2% X from Spring Dale College, A.I.S.S.E in 2003 with 84.6%

TRAININGS & Certifications

SUSE Certified Linux Administrator Provided Internal Training on

Business Objects 4.1 Implementation and Support to a team of 25 Members Attended trainings on:

o SAP GRC 10.0 Basic Conceptso Infosys SAP Basis Extended Training for 2 months o Infosys Foundation Training in for 6 Months

PERSONAL DETAILSDate of Birth : 31st August, 1987Permanent Address : F-303, GreenLand Apartment, Pimple Saudagar, PuneLanguages Known : Hindi and EnglishPassport : H9644333