Balakrishna Kola41-28/3-62/1, Current Office Road, Near Anthony Master Street, Krishna Lanka [Post], VIJAYAWADA–520013, ANDHRA PRADESH. Mobile: 94907 94123; e-mail: balakrishnakola@yahoo.in-----------------------------------------------------------------------------------------------------------------------------------

SENIOR-LEVEL MANAGEMENT PROFESSIONAL

Admin, HR, Operations, Audit, Process Redesign, Cost reduction, Marketing & Sales

Versatile professional with over 19 years of comprehensive track record of large-scale management and operational experience in diversified sectors. Strong background in operations, process re-design and quality assurance with an outstanding history of managing projects from initial conception, through development, to implementation. A maverick at MIS. Demonstrated ability to instill a common vision and develop a dynamic team based on trust and mutual respect.

CORE COMPETENCIES

1. Team Training Regulatory Compliance2. Process re-design Inventory3. MIS Cost reduction4. Marketing Sales

CAREER PROGRESSION

2013 - Sigmund ProMEdica, Head Office, Vijayawada, A.PA leading Neuro Psychiatric pharmaceutical marketing company having proved presence at Andhra Pradesh, Telangana, Tamil Nadu, Karnataka, Kerala and Odisha

General Manager – Admin-HR-Operations-Sales-Product Launch & Marketing, Sales

HEAD for over 104 staff who used to market among all the states Launching products either at the presence of leading Doctors along with eminent

socialites or at super speciality hospitals Ensuring to conduct frequent awareness about health thru pamphlets and/or road

marchings Analysing sales trends and alerting staff concerned and updating CEO Root cause analysis on sales surges Conducting audits at all points; refining processes as per the business needs Review on Budgeting, Planning & Marketing

2011-2013 Mithra Motors Pvt Ltd., Head Office, Vijayawada, A.PA leading two wheeler automobile dealer for HONDA product, authorized to do Operations throughout district “Krishna” General Manager – Admin-HR-Operations-Sales-Service-Spares & Client Management

Recruitment of personnel, Purchase of software, systems, installation of vendor

software, de-bugging, configuration as per business requirement Liasoning with RT Authorities for customer queries/complaints, Handled cash at

counter Organizing loan-cum-exchange-cum-free service camps, Arranging and approving

demos/events at up countries to reach the ‘product’ availability Scheduling and re-scheduling ‘teams’ so as to churn out for innovative ideas to get

more ‘numbers/retails’ Analysing marketing as well as competitors trends so as to tune the ‘process’ in

line with available and suitable modalitiesContd…..2

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2006-2011 Karvy Computershare Pvt Ltd., Head Office, Hyderabad, A.PA largest Registrar & Transfer Agent for PSUs, Banks and Mutual Funds servicing over 70 million investor accounts with a work force of over 2500 experienced professionals through its network of 450 Branches spread across the country.Deputy Manager – Operations, MIS, Audit & Process Management

Trained for “Green Belt” Worked as an Internal Auditor to achieve error-free processing. MIS like Daily/Weekly/Fort-nightly/Monthly/Bi-monthly/Quarterly/Half-yearly and

annually; Adhoc reports to AMC as well as to Market regulator. Actively involved in software module development, testing and enhancements in

accordance with present/prospective client requirements. Entrusted with pre/post migration activities along with auditors appointed by client. Successfully conducted pre-process verification on the reported transactions so as

to support Central Processing Zone Proficiently conducted micro analysis on transactions reported by the branches

across-the-country.

2006 - 2006 Computer Age Management Services Pvt Ltd., Head Office, Chennai, T.N

A largest Registrar & Transfer Agent for PSUs, Banks and Mutual Funds servicing with a work force of over 3500 experienced professionals through its network of 350 Branches spread across the country.Assistant Manager – Operations, MIS & Process Management

Processed SIP/STP/SWP and ECS transactions through Bill Junction. Verification of Liquid purchase transactions – Before processing. Verification of transactions after process/posted to find out regulatory deviations, if

any. Sending adhoc reports and MIS reports to AMC. Periodical intimations to investors about attaining of majority and to send pending

corporate documents like Board resolutions, Articles of Association, Memorandum of Understanding and Authorized Signatories List.

1995-2003 UTI Asset Management Company Ltd., Vijayawada & Trivandrum A pioneer in Indian Mutual Fund Industry having nationwide network consisting 149

UFCs and International Offices at London, Dubai and Singapore Assistant Manager – Admin, Operations, Sales, Customer Service &

Marketing

Institutional/Retail-Marketing/Sale of Products to Hi-net worth investor/s. Daily, weekly, Bi-weekly, Monthly, Quarterly and half-yearly MIS on sales and

redemptions.

Issued redemption cheques same day, across-the-counter as against 7 working days.

Migrated huge databases like ULIP scheme and pre-mature schemes to Corporate office.

Dispatched of SOAs in 3 days as against 7 days of agreed time limit. Handled reception, phone complaints, letter complaints and complaints in person,

cheque deposits and correspondence.

ACADEMIC DETAILS

Completed MBA through distance learning from “Indian School of Business Management and Administration”, Thane, Maharashtra in April 2009

Completed B.Com., from Nagarjuna University, Guntur in April 1992

NISM Series–II-B: Registrars to an Issue and share Transfer Agents – Mutual Fund Certification Examination, by NSE, Mumbai in year 2009.

NCFM certification in Mutual Funds by AMFI, Mumbai in year 2002

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