Meeting EABPM Paris April 3, 2014. Agenda 1.Status from the Chairman 2.Update from the regions (DE – CH – A – FR) 3.CBOK 4.CBPP Associate Level 5.Working

Meeting EABPMParis April 3, 2014

Agenda

1. Status from the Chairman2. Update from the regions (DE – CH – A – FR)3. CBOK4. CBPP Associate Level 5. Working Group EABPM6. Contact to ABPMP – board and administration7. Computerbased Exam 8. Communication and future work together 9. Miscellaneous

Agenda


1. Status from the Chairman

General information about ABPMP:• Membership ABPMP, no significant growth of number of members• New responsibilities of members of the ABPMP Board (see next slide)• Special effort made to involve EABPM in the development of exam

questions for CBPP certification (additional questions)• ABPMP entered in a contract with a service provider (Ewald) to improve

the administrative capacities• Activities in Chapters are slowly dropping out - substituted by virtual

meetings• Not a single international chapter is working successfully


Cooperation with ABPMP:• Significant improvement but still long response time• New people taking the initiatives on

- Chris Ottensen, Certifications (Cooperation with EABPM)- Madhavi Chodankar (CBOK, RTP - Training Provider)- Jack Hilti, Marketing• Dan Morris is no longer member of the ABPMP Board

(He caused much trouble during the development of BPM CBOK Version 3.0)• Web-based certifications in German for EABPM (under construction with

Kryterion)


EABPM:• New legal domicile in Switzerland effective 2014• Integration of/cooperation with France has to be defined• Significant decrease of number of certification exams in German• Entry-level certification under construction – Lead EABPM• Translation and revision of CBOK 3.0, German version will be

published in April 2014

1. Status from the ChairmanNumber of certificates:

Agenda


2.1. Update from the regions - Germany• Certifications CBPP in 2013: 68 • Certifications CBPP in 2014 (1st quarter): 13• Total no. of certificates since 2010: 284• Reduced market demand since 2013• Increasing no. of individual certifications• gfo has a leading position in the German BPM market• Marketing and sales activities to be forced in 2014• Process Solution Day in May / some articles in professional journals

2.2. Update from the regions - Switzerland• Started with marketing activities, still very few certifications CBPP;

2013: 10 certifications, 2014: 0 applications so far, registration deadline May 2nd• Associate Level in planning – goal is to present the new exam end 2014• 2013: breakthrough with ABPMP in February - new questions in German defined

and approved, compensation, cooperation• Acitivities this year:

• direct contact to companies to promote CBPP• Articles in relevant magazines• Information events (already 3 in Jan/Feb, next planned June/July)• Banner on webportals for further education• Placement of information on CBPP in educational search engines• Close relationship with BPM CoP

2.2. Update from the regions - Switzerland• Main competitors: none in certification

Associations: Prozessmanagement-Akademie, Prozessmanagement-Gesellschaft (active in Austria, not very much in CH)• Main events: • BPM Forum March 6 (few new contacts created)• BPM Symposium Winterthur May 20

• No active chapter, but very active community SGO BPM CoP

2.2. Update from the regions - Switzerland

What is the market for

BPM?

• More IT-oriented (SW-tools)• specialist career for BPM professionals• Senior Management level to be addressed as the responsible desicion maker• Plenty of international BPM events that see the topic as necessary and relevant How can we reach them, get attached to the market?

How to reach market?

• Involvement of senior management • BPM CoP or other communities, but only few desicion maker involved• Mind change• International BPM events • Associate Level: attract people during their continuing education and «spread the word»

Challenges

• Mind change• Desicion maker• IT industry• Awareness

2.3. Update from the regions - Austria• Demand for BPM education very low

• one reason is low cost alternative courses «subsidized» by Austrian Government (WIFI); e.g. «Introduction to Process Management»

• Process thinking is still an interacting topic in Austria• Competitive situation for ÖVO is difficult due to a well established incumbent (Gesellschaft

für Prozessmanagement), but ÖVO/EABPM advantage is the international Certificate • Additional Opportunity for the market: Next Level Consulting want to offer their clients

international certification on an entry levelin CH and A, but GP does not offer this in Austria.

• Establishment of BPM CoP in Western Austria by Management Center Innsbruck • «Expert round tables at ÖVO» occasionally incl. BPM topics• No BPM Events in Austria for 2014 (BPM Analysis some events)

2.4. Update from the regions - France• Offre de formation

Construction d’une offre de formation basée sur le CBOK et sur les pratiques en France de manière à répondre aux besoins de chaque métier et chaque

entreprise.Cette offre de formation est diffusée par

les membres du C2P avec la logistique du CNAM (Conservatoire National des

Arts et Métiers)

Exemples de l’offre de formation: Manager en transversal en s’appuyant sur les

processus – 1 jour (pour les dirigeants et managers)

Tout connaître sur le pilotage par les processus – 3 jours (toute personne qui souhaite avoir une connaissance synthétique et complète sur le pilotage par les processus)

Préparer le certification CBPP – 5 jours (toute personne qui souhaite postuler à la certification CBPP)

Processus: connaître les approches méthodologiques et les outils adéquats 13 jours (Acteurs MOA – Organisateurs internes – Green Belt –Black Belt…)

Au final: 9 cursus possibles

Update from regions - France

Formations diffusées en 2013:

Formation 1 jour:Deux formations chez la

CNP

Formation 3 jours:Une formation chez

GDF/Suez

Et en Février 2014: une formation inter-entreprise de 5 jours pour

préparer à la certification

Update from regions - France

Certification • Négociation en cours pour faire passer les examens de certification par l’AFNOR

• Objectif 2014: 30/40 certifications avec une montée en charge progressive sur les autres années

• Pour postuler à la certification: avoir suivi la formation 5 jours ou la formation spécifique d’un jour

Agenda


3. CBOK Status German Version V3 (1)All chapters except chapter 7 (Process Transformation) have been

translated and – partially – already been proof-read and editedObservations• in some cases: effort underestimated• time management of volunteers sometimes an issue• LabCase (collaboration tool): used (Wiki: Glossary, Assets), but not excessively• Chapter 10 (BPM Technology)

• Tour de force re-write and enhancement (53 128 pp): Excellent presentable results• Current activities

• fine tuning (e.g., Chapter 9 consolidation, Glossary)• figures & diagrams: already being processed and brought to common “blue” format

3. CBOK Status German Version V3 (2)Chapter 7 (Process Transformation): 60% ready | 21pp to be translated(as of 21.03.14)• difficulties due to…

• late start of translator: initial candidate had to be substituted in mid-term due to lack of time

• underestimation of translation effort (caused by English original and individual circumstances)

• estimated completion date: 06.04.14 (moderate) – 20.04.14 (higher probability)• additional support provided (M. Müller, H. Wolfensberger) to translator

• Publishing is planned April 2014 (acc. to publishing house)

3. CBOK French Version

Traduction du CBOK par les membres du C2P: action terminée fin mars 2014

Préparation du manuscrit pour l’éditeur (AFNOR) Edition du CBOK en langue française: sortir prévue

pour début juin 2014 Le CBOK sera vendu: par l’éditeur - au sein des

associations – et remis aux participants inscrits aux actions de formation

Agenda


4. Associate Level

• Presentation of concept and project plan

Agenda


5. New responsibilities

Working Group

Certification

• Responsibility: Jean-Pierre Widmann, NEW: Manuela Müller• Tasks:

• Board Group ABPMP• Enhancement and development of new questions• Administration of the certification such as rating scale, process

Working Group

Marketing

• Responsibility: Dieter Schinner• Tasks:

• Marketing Strategy EABPM • Development Europe

Working Group CBOK

• Responsibility: Dr. Christoph Strnadl• Tasks:

• Responsibility for CBOK• Translation and adaption of chapters• Peer to ABPMP

5. Information from the teams - Marketing

• Different views on the primary focus of EABPM marketing website vs. strategy (find additional members)• Draft strategy paper from Dieter Schinner – not yet discussed• Decision is necessary to continue with the work

5. Information from the teams - Certification

Development of questions:• International Team (DACH) for developing new questions is set up• First results are available, further proposals on the way• Approval process to be discussedCBT: • First offer from Kryterion (USD 5’000 for setup) – in negotiation by

ABPMP (too expensive)

5. Information from the teams – CBOK • Is already included in topic 3/CBOK

Agenda

1. Status from the Chairman2. Update from the regions (DE – CH – A – FR)3. CBOK4. CBPP Associate Level 5. Working Group EABPM6. Contact to ABPMP – board and administration 7. Computerbased Exam8. Communication and future work together 9. Miscellaneous

6. Contact to ABPMP

• Chairman from EABPM and contact to board ABPMP• Structure and process flow of information between ABPMP and

EABPM• Collaboration with ABPMP, what is our influence in the board ABPMP• Collaboration with administration ABPMP

Agenda


7. Computerbased exam

• Setup with Kryterion (multilanguage possible): USD 5’000 to implement the new German speaking region (same price for french speaking region) in Webassessor• Pricing is in negotiation with ABPMP, too expensive• To do in case of CBT: translation of screens, testing, QA

• Testing:• KTN testing takes place in Kryterion Test Center (5 locations Switzerland, none

in Austria, 7 Germany, 3 France) • Client proctored testing: testers bring their own computer or we provide

computer and we proctor the exam

Agenda


7. Communication & future work together • General rules• Work packages• Distribution of work packages and reliability

Agenda

1. Status from the Chairman2. Update from the regions (DE – CH – A – FR)3. CBOK4. CBPP Associate Level 5. Working Group EABPM6. Contact to ABPMP – board and administration 7. Communication and future work together 8. Miscellaneous

8. Miscellaneous

• Desicions from the President’s meeting January 2014 in Vienna• Full commitment of the 3 associations for BPM and certifications• Approval of the business case with commitment on volumes and revenue lost• € 50 of each certification is for international marketing; focused approach

with steps to be taken are expected

• Statutes approved – waiting for signature• Move of the association to Switzerland – not yet done, signed

Statutes necessary

Documents

Meeting EABPM Paris April 3, 2014. Agenda 1.Status from the Chairman 2.Update from the regions (DE – CH – A – FR) 3.CBOK 4.CBPP Associate Level 5.Working