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Group # 4 MBA-1 SectionC
Marketing
Management
Of
MILKPACK-T
HEKARACH
IDILEMMA
WAC
This case study is aboutthe problems faced bythe marketing managerof Milkpak Pvt Ltd. Thecase study listed theproblems face by the
company regarding dropin sales in Karachi,Dierent strategies usedto cope up ith them,competitors and nosimilar product and
aects their launch had
Lecturer!"mran "#a$
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Group # 4 MBA-1 SectionC
n arac .
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Group # 4 MBA-1 SectionC
Content Cycle
WAC
Written AnalysisCase
Study
Introduction
To Milkak
Case Study
Analysis
Su!!estion
"
eco$$endati
on
%usti&ications
Identi&ication
o& ro'le$s
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Group # 4 MBA-1 SectionC
WAC
OfMILKPAK-THE KARCHI DILEMMA
Introduction to MilkPak Case Stud
T(is case study is a'out t(e pro'le$s &aced 'y t(e $arketin! $ana!er
o& Milkpak pri)ate ltd*Mr*+$er a,a*T(e case study lists t(e pro'le$s &ace
'y co$pany re!ardin! drop in sales in arac(i. di&&erent strate!ies used to
cope up /it( t(e$.co$petetitors and ne/ si$ilar product n e&&ects t(eir
launc( (ad on $ilk pack and its sales in arac(i*
T(e product Milk pack launc(ed /as 0o$o!eni,ed. (y!ienically-
packed. 0T $ilk. /(ic( it $arketed under t(e 'rand na$e Milkpak*t(e
0T process in)ol)es risin! t(e te$perature o& $ilk up to 142 de!reescenti!rade3s &or seconds* T(e $ilk is t(en &orced to pass t(rou!( a )ery
narro/ slit*
T(is process is called (o$o!eni,ation* Since 'e&ore t(at t(e only
source o& pro)idin! $ilk /as Ga/alla3s* So it /as a )ery di&&erent and ne/
t(ou!(t* acka!ed $ilk (ad added ad)anta!e o& 'ein! 'acteria &ree and (ad
a t(ree $ont(s lon! s(el& li&e unlike t(e $ilk pro)ided 'y Ga/alla3s*
Identification Of Pro!le"s
1* T(e &irst pro'le$ o& reduced sales in arac(i /as di&&erence in pri,es
as co$pared to 5a(ore* T(e price o& Milkpak /as s6- 4*27 in 5a(ore
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Group # 4 MBA-1 SectionC
and s6- 2*27 in arac(i* Alt(ou!( t(is di&&erence /as &ully co)ered
Milkpak cost o& spoila!e. transportation to distri'utors and pay$ents
o& transport ta8es suc( as +ctori*
* T(e nd$a:or issue &aced 'y Milkpak /as to pay security deposits on
plastic cases in /(ic( Milkpak /as deli)ered and stored* T(e co$'ine
cost o& a$orti,ation and ot(er operation cost usin! t(e plastic crates
ca$e to rs *2 per liter. as a!ainst s6- ;7 per liters i& one /at card
'oard container /as used*
* T(irdly. t(e $ar!ins !i)en 'y Milkpak to its distri'utors and retailers
/ere lo/er t(an /(at co$petition o&&ered in arac(i* Milkpak3s
$ar!in to distri'utor /as rs *7 per liter in 5a(ore and rs*2 per liter
in arac(i*
4* W(ene)er Milkpak /as introduced to ne/ city. it /as supported 'y
e8tensi)e $edia ad)ertisin!* Milkpak (ad (i!(est ad)ertisin! 'ud!et
in t(e industry* Still t(ere /as tendency at $ilkpak to re!ard
ad)ertisin! as a super&luous e8penditure* Conse
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Group # 4 MBA-1 SectionC
;* Mr* +$ar /as o& t(e opinion t(at $ilk /as !enerally re!arded as only
a tea /(itener in akistan* 0e also 'elie)ed t(at $ilk /as considered
!ood &or !ro/in! c(ild* It3s also +$ar 'elie& t(at consu$er could not
'e &orced to c(an!e eit(er t(eir (a'it or t(eir t(inkin! 'y t(e &orce o&
$edia* 0e t(ou!(t t(at $edia could only 'e used as a re$inder topurc(ase $ilk*
#ustifications
%usti&ication o& t(e &irst pro'le$ /as t(e &act t(at co$pany (ad to 'are
t(e e8penditure o& spoila!e and lon! distance transpiration* So t(e pri,e /asraised to $eet t(ese e8penditures* Milko 'ein!
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+$ar perception t(at t(e $oney t(ese people sa)ed. /as in)ested
eit(er 'usiness o& /as sent to Back (o$e so$e/(ere in t(e nort( o& t(e
country t(at is /(y (e (as started 'elie)in! t(at people pre&erred c(eaper
$ilk*
Analsis
7 to 47 o& Milkpak re)enue /as 'ein! spent in arac(i alt(ou!(
t(e transportin! and spoila!e /as an una)oida'le e8penditure 'ut it s(ould(a)e 'een acco$$odated &ro$ ad)ertisin! 'ud!et and t(e custo$er s(ould
not (a)e 'een $ade to pay t(e o')ious e8penses* T(at /ay t(e prices /ould
(a)e re$ained t(e sa$e in 'ot( t(e cities and since ad)ertisin! /as not
playin! a $a:or role in arac(i and cuttin! its 'ud!et s(ort /ould not (a)e
(ad any ad)erse i$pacts. creatin! a /in-/in situation*
Milkpak could (a)e use plastic crates rat(er t(an usin! plastic cases
/(ic( are less e8pensi)e t(ere 'y sa)in! re)enue t(e$sel)es as /ell as
(a)in! retailers3 to pay less re)enue and usin! t(at re)enue else/(ere to$ake t(e product and its $arketin! $ore e&&ecti)e*
Si$ilarly t(e t(ird pro'le$ /(ic( /as o&&erin! less $ar!ins to
distri'uters and retailers. occurred 'ecause o& $is$ana!e$ent o& re)enue*
0ad re)enue 'een in)ested correctly and in correct places. it /ould (a)e
'een $uc( easier to $ana!e suc( pro'le$s*
T(e ad)ertisin! ca$pai!n took $a:or part o& re)enue !enerated.
/(ereas t(e $ana!er /as a/are o& t(e &act t(at $edia /asn3t playin! a )ery
e&&ecti)e role in pro$otin! $ilkpak* I t(ink a separate ad)ertisin! ca$pai!ns(ould (a)e 'een desi!ned &or arac(i. !i)en t(e ot(er di&&iculties $ilk
pack /as already &acin! in t(is particular city*
5astly. t(e $inute co$pany (as reali,ed t(at sales are !oin! do/n in
only arac(i city. ne/ strate!y s(ould (a)e 'een laid &or t(is particular city*
Dor e8a$ple. spendin! o& re)enue s(ould (a)e 'een altered 'y lo/erin! t(e
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Group # 4 MBA-1 SectionC
standard o& e)ery product acti)ity and ca$pai!n t(at /as not directly
a&&ectin! t(e
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In $y opinion +$ar needs to try so$et(in! ne/ or inno)ati)e so t(at
people 'uy Milkpak products* T(ey pre&erred Milkpak ot(er t(an ura Milk
or Dres( Milk* 0is 'elie& &orcin! (i$ to !i)e up and try &ocusin! ot(er
$arkets and t(at3s t(e $ain reason (is $arketin! strate!y /as scre/ed in
arac(i* 0e needs $oti)ation so (e t(inks $ore positi)e &or t(e $arketin!
strate!y in akistan*