Nachiket icici

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    Opportunities andchallenges for Indian banks

    July 5, 2006

    FICCI Banking Conclave

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    Opportunity spectrum for Indianbanks

    Consumer finance

    Robust industrial investment outlook

    Increasing internationalisation of India

    Rural banking

    Indias economic momentum driving banking sector

    growth

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    Consumer finance growth drivers

    Changing

    structure of theeconomy

    Demographicpatterns

    Access to financeUpward migration

    of incomeConsumer

    finance growth

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    Changing structure of the economy

    FY1991 FY2006

    Services

    Industry

    Agriculture

    43% 61%

    25%

    32%

    19%

    20%

    Rapid growth of services sector

    Leveraging high quality education and vast talentpool

    Sublimating Indias knowledge capital to createeconomic value

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    Upward migration of incomes

    FY1996 FY2002

    Middle income

    High income

    33 50

    1 3

    Rising affluence and growth of the consuming class

    NCAER data for top 24 cities in India shows

    migration to higher income levels growing at over40% per annum

    FY2010

    Estimate

    98

    10

    (households in million)

    Middle income Rs. 90,000-5,00,000 per household

    p.a. High income > Rs. 5,00,000 per household p.a.

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    across rural and urban India

    FY1996 FY2002

    17 16

    0.7 0.3

    27

    1.8

    (households in million)

    23

    0.7

    Urban Rural Urban Rural

    43% of households in middle and high income groups

    from rural India in 2005 Their number has grown by 79% from 1996-2005

    High income

    Middle income

    Figures for 2005 are estimatedMiddle income Rs. 90,000-5,00,000 per householdp.a.High income > Rs. 5,00,000 per household p.a.

    FY2005E

    35

    3.6

    28

    1.2

    Urban Rural

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    7

    23

    35

    35

    >60

    35-59

    15-34

    0-14

    10

    30

    35

    25

    23

    36

    26

    16

    8

    26

    37

    29

    Demographic advantage - BRICS

    58% of the population is in the working age group of 15-59years

    (Agegroup) (percentage of population)

    India China Russi

    a

    Brazil

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    Increased access to finance

    Rapid growth in availability of credit

    Spread from large cities to second and third tierurban centres

    Credit providers focusing on customerconvenience

    Delivery at customers doorstep or at point-of-saleof the asset financed

    Increasing affordability

    Decline in interest rates and rising incomes have

    allowed younger to take loans for acquiring assets Drop in average age of home buyers

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    Drivers for corporate banking

    Early 1990sMid to late 1990s

    2000 onwards

    Articulation ofinternational

    competitiveness

    Capitalising ondomestic demand

    Restructuring to

    achieve world-class efficiency

    Key transformational trends Increased deployment of technology De - leveraging & organic capital generation Constantly improving quality standards

    Corporate investment plans of

    over US$ 50 bn

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    Opportunities in corporate banking

    Domestic capital expenditure

    in infrastructure and

    manufacturing

    Global expansion organic

    and inorganic

    Renewed investment cycle

    Forex increasing

    integration with global

    markets

    Growing use of derivatives

    for risk management

    Demand for efficient

    transaction banking

    Markets and transaction

    banking

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    Opportunities in global banking Vast Indian diaspora spanning the globe

    Inward remittances of about US$ 22 bn

    Seeks strong India linkage and ethnic familiarity

    Demands world class service

    Potential for credit and liability products andtransaction services

    For personal as well as business requirements

    Expansion of Indian industry to global markets Growing export orientation 25% growth in

    FY2006

    Setting up international marketing and distributionnetworks

    Acquiring/ creating production capacities overseas

    Potential for acquisition/ project financing and

    trade finance

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    Rural banking: A new growthopportunity

    1. Source: CERG (Consumer & Economic Research Group)2. Source: Tata Statistical Outline

    3. Source: Mckinsey Global Institute May 2006

    Opportunities for growth Though agriculture constitutes only 20% of Indias

    GDP, rural economy (agri + non-agri) constitutes

    about 50% of GDP1

    Rural population of about 780 million2 withlimited

    access to financial services

    Population per bank branch: 22,793

    Informal credit in India amounts to US$ 82bn3

    A high proportion of agricultural lending is from informal

    sources3

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    Special needs Doorstep banking

    Flexibility in timings

    Low value and high volume of transactions

    Limited background information and proof of income Require simple processes with minimum

    documentation

    Conventional banking not suited to meet these

    demands High costs of delivery through traditional channels

    High transaction costs

    Dependence on documentation and financial history

    Inflexible procedures

    However, banking in rural India ischallenging

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    and requires a comprehensive

    approach

    Multiple products Low-income customers require full range of

    services: credit, transaction banking, investmentand risk mitigation

    Multiple channels Branches at selected locations

    Franchisees, internet kiosks, MFI partners

    Deep penetration of the market Using a combination of channels to completely

    cover selected areas Rapid-scale up

    To reduce average operating costs

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    Example: ICICI Banks channel

    strategy

    District cluster branch

    ATM

    FranchiseeKiosk (every circle

    represents 8 kiosks)

    MFI Branch

    Crop cluster branch

    Post Office Channel

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    Challenges faced by Indian banks

    Lack of product expertise

    Traditionally focused on limited range of products Primarily for corporate clients

    Need for acquiring skills in

    Retail, structured finance

    Lack of distribution expertise Reliance on branch channel and human

    intervention

    Relatively high unit cost of delivery given smalltransaction sizes

    Limited use of technology

    Across both customer-facing andinternal functions

    Inefficient capital allocation

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    To tap opportunities, banks must firstbuild a robust platform

    Acquire product knowledge and comprehensiveproduct suite

    Build distribution expertise

    Look beyond branch coverage

    Focus on efficiency and cost-to-serve Improve risk management and capital allocation

    Manage new products and associated risks

    Operate in increasingly complex environment

    Deploy technology effectively to ensure return oninvestment

    Develop a flexible model that allows for rapidscale-up at optimal cost

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    In summary India: strong growth prospects

    Banking has vast growth opportunities

    Driven by consumer finance, demographics,industrial resurgence, increasinginternationalisation and deeper penetration offinancial services

    This requires a transformation of the traditionalbanking model New channel architecture

    Building partner relationships for outreach

    Full suite of products and services

    A successful mass banking model Is essential to meet the larger objective of

    supporting economic growth

    Builds a new engine for stakeholder value creation

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    Thank you