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Chapter 1
INTRODUCTION
National Database & Registration Authority (NADRA) has gained international
recognition for its success in providing solutions for identification, e-governance and
secure documents that deliver multi-pronged goals of mitigating identity theft, safe-
guarding the interests of our clients, and facilitating the public. n-depth NADRA set out
on the !ourney of "ivil Registration of all #a$istanis in %arch ''' and in a short span of
time NADRAs team indigenously created a state of the art centralied Data *arehouse,
Net+or$ nfrastructure and nteractive Data Acuisition ystems to issue secure
"omputeried National dentity "ards ("N"). *ith the introduction of this ne+ fool-
proof, comprehensive and highly sophisticated computeried system, NADRA has been
successful in reducing the identity theft to a bare minimum. NADRA prides itself on one
of the largest centralied databases in the +orld. his highly secure and intelligent
National Data *arehouse is the central hub of NADRAs e/traordinary strength and
gro+th in the last 0 years.
NADRAs National Data +arehouse hosts the data of over 12 million citiens and
runs various ransaction #rocessing, 3usiness ntelligence and Decision upport
applications. 4perating on international standards and models. NADRA proudly employs
a highly s$illed +or$force of more than 55,''' technical and management personnel,
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+ho contribute to register more than 12 million citiens and print more than 6' million
"omputeried National dentity "ards. o achieve this gigantic landmar$ NADRA has
developed 728 %ulti-biometric nteractive Registration "enters and deployed 501 mobile
vans to register citiens living in far-9lung flung areas +ith a motive to provide uality
service and comfort.
During this short span of time, NADRA has gained significant international
recognition. D *orld, organiers of the D "ard & :lectronic #assport 9orum have
ran$ed NADRA as one of the *orlds op 8' uppliers of e-#assport echnology for ';
years running.
1.1 NADRAs Vision
NADRA having established itself as an industrial player of international stature
envisions to#rovincial overnments and nternational 4rganiations. =is forte has
been Administration and 9inancial %anagement. =e has served in the %inistry of
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nterior, "abinet Division, *afai (9ederal) %ohtasib ecretariat, ?ocal ovt. Dept. and
development Authorities. =e did %asters in #ublic Administration from "olumbia
Gniversity, Ne+ Kor$, GA +ith specialiation in #ublic ector %anagement and
overnance. =e also holds engineering degree from N*9# Gniversity of :ngineering. &
echnology, #esha+ar and %asters in :conomics from Gniversity of #esha+ar.
1./.% Chief Human Resource Officer
%r. Naveed Han ahibada !oined NADRA as eneral %anager =R on Hune ';,
''6. =e has a strong professional bac$ground and vast e/perience of +or$ing in the
field of =R. =e holds an % degree in =uman Resource management from ?ondon
chool of :conomics (?:), GI. =e is a "hevening cholar and holds "ertification as
professional in =R from =R", GA as +ell as "hartered nstitute of #ersonnel and
Development ("#D) GI.
1./.( Nadra Authority Board
he 9ederal overnment has approved the appointment of follo+ing members in
the NADRA Authority 3oard.
1./.(.1 Board Members
Chair0an
%r. %uhammad ari %ali$ "hairman NADRA
&oar# Me0bers
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5. %r. Iaiser 3engali, :conomist.
. %r. Abdul Rashid, 9ello+ "hartered Account (9"A).
7. %r. Ali aueer hei$h, ":4 and National #rogram Director, "onsultant>Advisor
GND#.
;. %r. hiasuddin Ahmed %ember, National :lectric #o+er Regulatory Authority.
8. "apt. (R) %uhammad Aftab, Hoint ecretary (Admn>ecurity), %inistry of nterio
2. %r. ohail Jadeer iddiui, Hoint ecretary (Admn), %inistry of ?a+, Hustice and
#arliamentary Affairs.
6. %r. ?iauat %uneer Rao, Hoint ecretary> 9A(D), %inistry of 9inance.
1. Or*aniationa+ !tr"ct"re
5. Registration "enter (R")
. 4perations (4ps)
7. National Data *arehouse (ND*)
;. "ard #roduction (#rod)
8. %ar$eting (%$tng)
2. #ro!ects (#ro!)
6. echnology & Development (&D)
0. #ublic ervice Division (#D)
1. 9inance and Accounts (9&A)
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5'. ?ogistics and =R (?og)
55. "hairman ecretariat ("h ect)
5. #rocurement (#roc)
57. Net+or$ing (N*)
1..1Main Offices
=eaduarter
NADRA =eaduarter slamabad
#rovincial =ead 4ffices (#=4)
?ahore
Iarachi
Juetta
#esha+ar
Regional =ead 4ffice (R=4s)
%ultan
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argodha
a$har
=aidrabad
1. ,roi+e o 40p+o$ees
NADRA proudly employs a highly s$illed +or$force of more than 55,'''
technical and management personnel. Hob at NADRA involves +or$ing in close
collaboration +ith others, thus !ob intervie+s are !ust as important to the hiring process,
as any other reuisite. n this section NADRA offer a fe+ pointers on ma$ing your
intervie+ an informative, comfortable e/perience. :mployees en!oyed the designation,
salaries and other benefits after selection.
here are t+o scales one is Nadra #ay cale (N#) and other is 3asic #ay scale (3#).
!. No!ca+e
N,!5&,!Desi*nation 6ob !peciication 6ob Description
5 4-5>3#-5 +eeper %iddle 4ffice "learness
4-5>3#-5 Naib Jasid 3elo+ %atrica. :uipment "leanness
b. Assist of all office staff-5>3#-6 Hr. :/ecutive
a. ntermediate
b. "omputer "ourseAcuired data to each applicant.
7 ->3#-1 r. :/ecutive a. ntermediate
b. "omputer hort
Acuired photo image.
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"ourse
; -7>3#-1 r."amera 4perator
a. ntermediate
b. "omputer hort
"ourse
c. :/p< 8 Kears
Acuired photo image.
8 4-;>3#-5; uperintendenta. raduation
b. :/p< Kears
Assisting the Assistant %anager
of the office.
2 4-8>3#-58 r. uperintendenta. raduation
b. :/p< 8 Kears
3ac$up of Dy. Assistant
Director
6 4-2>3#-52Deputy
Asst.Director%.3.A
Responsible of all activities of
the office.
0 4-6>3#-56 Assistant Director a. %.3.A
b. :/p< 7 Kears
%anage the +or$ of Dy.Director
and reporting to Director.
5' -;>3#-52Deputy Assistant
Director(ech)
a. 3" (; years) >
%"
Responsible for all technical
rouble shooting, maintaining
and uploading data for further
process.
55 -8>3#-56Asst. Database
Administrator
a. 3" (; years) >
%"
Assist the D.3.A. uides the
ystem engineer for trouble
shooting.
5 -2>3#-56Database
Administrator
a. 3" (; years) >
%"Responsible for all issues
57 4-0>3#-50 Deputy Director a. %astersb. :/p alliances +ith international companies in
order to +in and e/ecute successful pro!ects.
o become the mar$et leader and technology pace setter for transferring NADRA
into a successful multinational company.
o achieve self-sustainability through acuisition of multiple pro!ects in order to
ensure a secure future for the organiation +ith a vie+ to protect and increase the
interest of all sta$eholders of NADRA.
o provide uality service to corporate customers +ith competitive prices at the
best satisfaction level.
o enhance creativity and !ob satisfaction of employees by providing
opportunities for their career and personal development.
o do organiational restructuring +ith optimum use of available resources.
3uild strong analytical s$ills plus good relationships +ith governments and other
partners around the +orld
:/ceed our reach to gain +ider investment choice and ne+ opportunities for
gro+th.
=old mar$et leadership.
Deliver benefits to customers through technology and support.
ntroduce in house training programs.
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ntroduce a performance management process across NADRA to ensure
ob!ectivity and fairness in performance evaluation and career progression.
:stablish and maintain open communication +ith all level of employees.
*e aim to create the environment of learning, culture of business e/cellence and
belief in performance improvement.
Chapter 2
!4RVIC4!
National Database and Registration Authority (NADRA) provides the follo+ing
services to every citien of #a$istan.
2.1 Smart NIC
NADRA #a$istan has started issuing mart "ards, the most secure national identity
card of the +orld. ecurity 9eaturesDAG
2.(.1.2!ocuments Re"uired
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9ollo+ing are the basic documentation reuirements for "R" entry of citiens +ithout the holders being harassed unnecessarily.
he $ey features of NADRAs system include outstanding penalties. Data is stored in t+o halves of the chip. 4ne
half contains the personal information of the license holder and cannot be changed or
modified. he second half is re-+ritable, +here history of violations can be recorded. At
the end of the day, violation data is transferred from the policemans handheld device
(#DA) to local police station +hich is then transferred to the central server (at
district>state level) through secure channel that ensures data security and integrity. he e-
Drivers ?icense system has been developed to automatically revo$e driving
rights in case of traffic violation. "omprehensive data of violations is electronically
stored and available to the authorities. he e-Drivers license developed by
NADRA also allo+s the authorities to provide for supplementary provisions and
services. he R9D Drivers ?icense enables improvements in identity verification,
privacy protection and high+ay safety.
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3.%.( '* +ehicle Management System
NADRA has developed the multiple-pronged e-Fehicle %anagementB
system that uses Radio 9reuency dentification Device (R9D) technology to
identify vehicles approaching @manned &@unmanned "hec$-#osts at entry>e/it +ith
real-time monitoring at the central control room. R9D passive contact-less chips are
placed on vehicles +indshield that contain vehicles details, lin$ed +ith the o+ners
details at the database level. he information stored in the R9D contact-less chip is
encrypted ensuring international standards of security. Designated "hec$ #osts are
euipped +ith cameras, R9D antennas, static scanners and magnetic loops that are
able to read the R9D tags on passing vehicles. ransmission of complete date
including timestamp, vehicle information and "hec$ #ost details are transmitted in
real-time to the central control room that allo+s authorities to monitor & generate route
of vehicles. uspect vehicles are mar$ed in the system and alerts are generated +hen
that vehicle crosses any "hec$ #ost.
he e-Fehicle %anagement ystem has the follo+ing elements3#50 Director Admin & =R a.%3A(=R)>%.#hil(=R)b. :/p< 5' Kears
Regional =R andAdmin ncharge
4-6>3#-50 Deputy Director =R a. %3A(=R)>%.#hil(=R)b. :/p< 8 Kears
%anaging the AsstDeputy Directors +or$
7 4-2>3#-56 Deputy Asst. Director=R
%.3.A>%.com(=R) Responsible of allactivities of the =R
office.
; 4-;>3#-5; uperintendent a. raduationb. :/p< 8 Kears
3ac$up of DeputyAssistant Director
8 4-7>3#-55 Asst. uperintendent a. raduation Reporting anduploading data toreuired specification.
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NADRA is one of the top leading and aggressive organiation. n National
Database and Registration Authority (NADRA), all policies are being adapted
=eaduarters slamabad and Regional and #rovincial =ead 4ffices. Gntil and unless
higher management at least at #=4 > R=4 level All branches, specially Accounts +ill
not realie the difficulties, problems, +or$load, and routine tas$s performed by NADRA,
the fruitful results may not be achieved.
?ac$ of !ob satisfaction among employees due to contract appointment.
Discouraged +or$ers (seniors are the most do+nhearted) due to absence of !ob
structure and individual re+ard.
9urniture and fi/tures are deteriorating due to +ear and tear and unavailability of
replacement>maintenance funds.
#ac$ages of staff not up to standard
here is no social activity for boost the morale of staff
?ac$ of appreciation on good +or$
?ac$ of behavioral trainings for staff
(.1 Achieve0ents
NADRA has been placed amongst the op 8' e-#assport echnology uppliers
for 8 consecutive years in D *orld %againe, for ''6, ''0, ''1, '5' and
'55 published by *ise %edia, taly.
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NADRA is amongst the 7 companies selected from Asia and Africa on the list.
NADRA +as honored +ith the 4utstanding Achievement A+ardB at "ARD:O
%iddle :ast in "airo, :gypt in %ay, ''6.
NADRA has been a+arded he %erit :/porter A+ard by 9ederation of #a$istan
"hambers of "ommerce & ndustry (9#"") in ''2 for achieving e/port of
homeland security solutions in the international mar$et.
NADRAs "hief echnology 4fficer, %r. Gsman K. %obin +as a+arded the D
alent A+ardB in November, ''6 at the D *orld nternational "ongress held in
%ilan, taly. =e +as recently a+arded amgah-e-mtia in ''1 for his services
rendered to the state.
NADRA has successfully achieved "apability %aturity %odel ntegration
("%%) from oft+are :ngineering nstitute (:) "arnegie %elon, GA.
"ertification +as assessed on echnology, Juality %anagement and #ro!ect
%anagement divisions.
NADRA Juality %anagement and "N" #roduction departments are also 4
1''5
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"N"
"R"
N"4#
%odification in "N"
Duplication in "N"
Rene+al of "N"
"R% "ertificates
4nline Ferifications of "N"
4nline Gtility bills #ayment
he general reasons for the success of the services are as under