Nadra Report

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    Chapter 1

    INTRODUCTION

    National Database & Registration Authority (NADRA) has gained international

    recognition for its success in providing solutions for identification, e-governance and

    secure documents that deliver multi-pronged goals of mitigating identity theft, safe-

    guarding the interests of our clients, and facilitating the public. n-depth NADRA set out

    on the !ourney of "ivil Registration of all #a$istanis in %arch ''' and in a short span of

    time NADRAs team indigenously created a state of the art centralied Data *arehouse,

    Net+or$ nfrastructure and nteractive Data Acuisition ystems to issue secure

    "omputeried National dentity "ards ("N"). *ith the introduction of this ne+ fool-

    proof, comprehensive and highly sophisticated computeried system, NADRA has been

    successful in reducing the identity theft to a bare minimum. NADRA prides itself on one

    of the largest centralied databases in the +orld. his highly secure and intelligent

    National Data *arehouse is the central hub of NADRAs e/traordinary strength and

    gro+th in the last 0 years.

    NADRAs National Data +arehouse hosts the data of over 12 million citiens and

    runs various ransaction #rocessing, 3usiness ntelligence and Decision upport

    applications. 4perating on international standards and models. NADRA proudly employs

    a highly s$illed +or$force of more than 55,''' technical and management personnel,

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    +ho contribute to register more than 12 million citiens and print more than 6' million

    "omputeried National dentity "ards. o achieve this gigantic landmar$ NADRA has

    developed 728 %ulti-biometric nteractive Registration "enters and deployed 501 mobile

    vans to register citiens living in far-9lung flung areas +ith a motive to provide uality

    service and comfort.

    During this short span of time, NADRA has gained significant international

    recognition. D *orld, organiers of the D "ard & :lectronic #assport 9orum have

    ran$ed NADRA as one of the *orlds op 8' uppliers of e-#assport echnology for ';

    years running.

    1.1 NADRAs Vision

    NADRA having established itself as an industrial player of international stature

    envisions to#rovincial overnments and nternational 4rganiations. =is forte has

    been Administration and 9inancial %anagement. =e has served in the %inistry of

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    nterior, "abinet Division, *afai (9ederal) %ohtasib ecretariat, ?ocal ovt. Dept. and

    development Authorities. =e did %asters in #ublic Administration from "olumbia

    Gniversity, Ne+ Kor$, GA +ith specialiation in #ublic ector %anagement and

    overnance. =e also holds engineering degree from N*9# Gniversity of :ngineering. &

    echnology, #esha+ar and %asters in :conomics from Gniversity of #esha+ar.

    1./.% Chief Human Resource Officer

    %r. Naveed Han ahibada !oined NADRA as eneral %anager =R on Hune ';,

    ''6. =e has a strong professional bac$ground and vast e/perience of +or$ing in the

    field of =R. =e holds an % degree in =uman Resource management from ?ondon

    chool of :conomics (?:), GI. =e is a "hevening cholar and holds "ertification as

    professional in =R from =R", GA as +ell as "hartered nstitute of #ersonnel and

    Development ("#D) GI.

    1./.( Nadra Authority Board

    he 9ederal overnment has approved the appointment of follo+ing members in

    the NADRA Authority 3oard.

    1./.(.1 Board Members

    Chair0an

    %r. %uhammad ari %ali$ "hairman NADRA

    &oar# Me0bers

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    5. %r. Iaiser 3engali, :conomist.

    . %r. Abdul Rashid, 9ello+ "hartered Account (9"A).

    7. %r. Ali aueer hei$h, ":4 and National #rogram Director, "onsultant>Advisor

    GND#.

    ;. %r. hiasuddin Ahmed %ember, National :lectric #o+er Regulatory Authority.

    8. "apt. (R) %uhammad Aftab, Hoint ecretary (Admn>ecurity), %inistry of nterio

    2. %r. ohail Jadeer iddiui, Hoint ecretary (Admn), %inistry of ?a+, Hustice and

    #arliamentary Affairs.

    6. %r. ?iauat %uneer Rao, Hoint ecretary> 9A(D), %inistry of 9inance.

    1. Or*aniationa+ !tr"ct"re

    5. Registration "enter (R")

    . 4perations (4ps)

    7. National Data *arehouse (ND*)

    ;. "ard #roduction (#rod)

    8. %ar$eting (%$tng)

    2. #ro!ects (#ro!)

    6. echnology & Development (&D)

    0. #ublic ervice Division (#D)

    1. 9inance and Accounts (9&A)

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    5'. ?ogistics and =R (?og)

    55. "hairman ecretariat ("h ect)

    5. #rocurement (#roc)

    57. Net+or$ing (N*)

    1..1Main Offices

    =eaduarter

    NADRA =eaduarter slamabad

    #rovincial =ead 4ffices (#=4)

    ?ahore

    Iarachi

    Juetta

    #esha+ar

    Regional =ead 4ffice (R=4s)

    %ultan

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    argodha

    a$har

    =aidrabad

    1. ,roi+e o 40p+o$ees

    NADRA proudly employs a highly s$illed +or$force of more than 55,'''

    technical and management personnel. Hob at NADRA involves +or$ing in close

    collaboration +ith others, thus !ob intervie+s are !ust as important to the hiring process,

    as any other reuisite. n this section NADRA offer a fe+ pointers on ma$ing your

    intervie+ an informative, comfortable e/perience. :mployees en!oyed the designation,

    salaries and other benefits after selection.

    here are t+o scales one is Nadra #ay cale (N#) and other is 3asic #ay scale (3#).

    !. No!ca+e

    N,!5&,!Desi*nation 6ob !peciication 6ob Description

    5 4-5>3#-5 +eeper %iddle 4ffice "learness

    4-5>3#-5 Naib Jasid 3elo+ %atrica. :uipment "leanness

    b. Assist of all office staff-5>3#-6 Hr. :/ecutive

    a. ntermediate

    b. "omputer "ourseAcuired data to each applicant.

    7 ->3#-1 r. :/ecutive a. ntermediate

    b. "omputer hort

    Acuired photo image.

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    "ourse

    ; -7>3#-1 r."amera 4perator

    a. ntermediate

    b. "omputer hort

    "ourse

    c. :/p< 8 Kears

    Acuired photo image.

    8 4-;>3#-5; uperintendenta. raduation

    b. :/p< Kears

    Assisting the Assistant %anager

    of the office.

    2 4-8>3#-58 r. uperintendenta. raduation

    b. :/p< 8 Kears

    3ac$up of Dy. Assistant

    Director

    6 4-2>3#-52Deputy

    Asst.Director%.3.A

    Responsible of all activities of

    the office.

    0 4-6>3#-56 Assistant Director a. %.3.A

    b. :/p< 7 Kears

    %anage the +or$ of Dy.Director

    and reporting to Director.

    5' -;>3#-52Deputy Assistant

    Director(ech)

    a. 3" (; years) >

    %"

    Responsible for all technical

    rouble shooting, maintaining

    and uploading data for further

    process.

    55 -8>3#-56Asst. Database

    Administrator

    a. 3" (; years) >

    %"

    Assist the D.3.A. uides the

    ystem engineer for trouble

    shooting.

    5 -2>3#-56Database

    Administrator

    a. 3" (; years) >

    %"Responsible for all issues

    57 4-0>3#-50 Deputy Director a. %astersb. :/p alliances +ith international companies in

    order to +in and e/ecute successful pro!ects.

    o become the mar$et leader and technology pace setter for transferring NADRA

    into a successful multinational company.

    o achieve self-sustainability through acuisition of multiple pro!ects in order to

    ensure a secure future for the organiation +ith a vie+ to protect and increase the

    interest of all sta$eholders of NADRA.

    o provide uality service to corporate customers +ith competitive prices at the

    best satisfaction level.

    o enhance creativity and !ob satisfaction of employees by providing

    opportunities for their career and personal development.

    o do organiational restructuring +ith optimum use of available resources.

    3uild strong analytical s$ills plus good relationships +ith governments and other

    partners around the +orld

    :/ceed our reach to gain +ider investment choice and ne+ opportunities for

    gro+th.

    =old mar$et leadership.

    Deliver benefits to customers through technology and support.

    ntroduce in house training programs.

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    ntroduce a performance management process across NADRA to ensure

    ob!ectivity and fairness in performance evaluation and career progression.

    :stablish and maintain open communication +ith all level of employees.

    *e aim to create the environment of learning, culture of business e/cellence and

    belief in performance improvement.

    Chapter 2

    !4RVIC4!

    National Database and Registration Authority (NADRA) provides the follo+ing

    services to every citien of #a$istan.

    2.1 Smart NIC

    NADRA #a$istan has started issuing mart "ards, the most secure national identity

    card of the +orld. ecurity 9eaturesDAG

    2.(.1.2!ocuments Re"uired

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    9ollo+ing are the basic documentation reuirements for "R" entry of citiens +ithout the holders being harassed unnecessarily.

    he $ey features of NADRAs system include outstanding penalties. Data is stored in t+o halves of the chip. 4ne

    half contains the personal information of the license holder and cannot be changed or

    modified. he second half is re-+ritable, +here history of violations can be recorded. At

    the end of the day, violation data is transferred from the policemans handheld device

    (#DA) to local police station +hich is then transferred to the central server (at

    district>state level) through secure channel that ensures data security and integrity. he e-

    Drivers ?icense system has been developed to automatically revo$e driving

    rights in case of traffic violation. "omprehensive data of violations is electronically

    stored and available to the authorities. he e-Drivers license developed by

    NADRA also allo+s the authorities to provide for supplementary provisions and

    services. he R9D Drivers ?icense enables improvements in identity verification,

    privacy protection and high+ay safety.

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    3.%.( '* +ehicle Management System

    NADRA has developed the multiple-pronged e-Fehicle %anagementB

    system that uses Radio 9reuency dentification Device (R9D) technology to

    identify vehicles approaching @manned &@unmanned "hec$-#osts at entry>e/it +ith

    real-time monitoring at the central control room. R9D passive contact-less chips are

    placed on vehicles +indshield that contain vehicles details, lin$ed +ith the o+ners

    details at the database level. he information stored in the R9D contact-less chip is

    encrypted ensuring international standards of security. Designated "hec$ #osts are

    euipped +ith cameras, R9D antennas, static scanners and magnetic loops that are

    able to read the R9D tags on passing vehicles. ransmission of complete date

    including timestamp, vehicle information and "hec$ #ost details are transmitted in

    real-time to the central control room that allo+s authorities to monitor & generate route

    of vehicles. uspect vehicles are mar$ed in the system and alerts are generated +hen

    that vehicle crosses any "hec$ #ost.

    he e-Fehicle %anagement ystem has the follo+ing elements3#50 Director Admin & =R a.%3A(=R)>%.#hil(=R)b. :/p< 5' Kears

    Regional =R andAdmin ncharge

    4-6>3#-50 Deputy Director =R a. %3A(=R)>%.#hil(=R)b. :/p< 8 Kears

    %anaging the AsstDeputy Directors +or$

    7 4-2>3#-56 Deputy Asst. Director=R

    %.3.A>%.com(=R) Responsible of allactivities of the =R

    office.

    ; 4-;>3#-5; uperintendent a. raduationb. :/p< 8 Kears

    3ac$up of DeputyAssistant Director

    8 4-7>3#-55 Asst. uperintendent a. raduation Reporting anduploading data toreuired specification.

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    NADRA is one of the top leading and aggressive organiation. n National

    Database and Registration Authority (NADRA), all policies are being adapted

    =eaduarters slamabad and Regional and #rovincial =ead 4ffices. Gntil and unless

    higher management at least at #=4 > R=4 level All branches, specially Accounts +ill

    not realie the difficulties, problems, +or$load, and routine tas$s performed by NADRA,

    the fruitful results may not be achieved.

    ?ac$ of !ob satisfaction among employees due to contract appointment.

    Discouraged +or$ers (seniors are the most do+nhearted) due to absence of !ob

    structure and individual re+ard.

    9urniture and fi/tures are deteriorating due to +ear and tear and unavailability of

    replacement>maintenance funds.

    #ac$ages of staff not up to standard

    here is no social activity for boost the morale of staff

    ?ac$ of appreciation on good +or$

    ?ac$ of behavioral trainings for staff

    (.1 Achieve0ents

    NADRA has been placed amongst the op 8' e-#assport echnology uppliers

    for 8 consecutive years in D *orld %againe, for ''6, ''0, ''1, '5' and

    '55 published by *ise %edia, taly.

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    NADRA is amongst the 7 companies selected from Asia and Africa on the list.

    NADRA +as honored +ith the 4utstanding Achievement A+ardB at "ARD:O

    %iddle :ast in "airo, :gypt in %ay, ''6.

    NADRA has been a+arded he %erit :/porter A+ard by 9ederation of #a$istan

    "hambers of "ommerce & ndustry (9#"") in ''2 for achieving e/port of

    homeland security solutions in the international mar$et.

    NADRAs "hief echnology 4fficer, %r. Gsman K. %obin +as a+arded the D

    alent A+ardB in November, ''6 at the D *orld nternational "ongress held in

    %ilan, taly. =e +as recently a+arded amgah-e-mtia in ''1 for his services

    rendered to the state.

    NADRA has successfully achieved "apability %aturity %odel ntegration

    ("%%) from oft+are :ngineering nstitute (:) "arnegie %elon, GA.

    "ertification +as assessed on echnology, Juality %anagement and #ro!ect

    %anagement divisions.

    NADRA Juality %anagement and "N" #roduction departments are also 4

    1''5

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    "N"

    "R"

    N"4#

    %odification in "N"

    Duplication in "N"

    Rene+al of "N"

    "R% "ertificates

    4nline Ferifications of "N"

    4nline Gtility bills #ayment

    he general reasons for the success of the services are as under