International Conference on Process Mining (ICPM 2019)June 23-26, 2019, Aachen, Germany

Panel on the Future of Process Miningmoderated by Marc Kerremans (Gartner) and Wil van der Aalst (RWTH Aachen and Fraunhofer FIT)

Panel on the Future of Process MiningAlexander Rinke Celonis Anne Rozinat Fluxicon Christiaan Esmeijer ProcessGold Elham Ramezani KPMG Fabrice Baranski LogpickrGia-Thi Nguyen SiemensIvana Trickovic SAPJulian Krumeich Software AGJulian Lebherz Deloitte Kleber Stroeh EverflowMarc Gittler DHLMassimiliano Delsante Cognitive Technology Michael Wiese Ernst & YoungRasto Hlavac MinitSofia Passova StereoLOGIC Teemu Letho QPR Software Thijs van de Weijer Bright Cape Thomas Baier Lana Labs Tobias Rother Process Analytics Factory

• Technology providers, consultancy, and end-users.

• Experts in industrial use of process mining.

Goal: To trigger discussion. How: By asking the panelists

and the audience to take a stand on possibly controversial topics.

#ICPM2019

“Customer journey mining”, that tracks clients and their

touchpoints with the organization, will become the leading use case

for process mining.

#ICPM2019 Agree or Disagree?

1

Process mining will become a standard

feature in Excel!

#ICPM2019 Agree or Disagree?

2

Process Mining will be consumed by large vendors in other markets and the separate

market will disappear.

#ICPM2019 Agree or Disagree?

3

Large organizations are tempted to create a CoE (Center of

Excellence) for process mining. However, process mining doesn’t

need a CoE!

#ICPM2019 Agree or Disagree?

4

The interaction of different tasks at the workplace level is still an issue

in process mining.

#ICPM2019 Agree or Disagree?

5

Organizations should stop doing Six Sigma and just do

process mining instead.

#ICPM2019 Agree or Disagree?

6

The free availability of process mining in R or Python libraries is

reducing the opportunities for commercial process mining tools.

#ICPM2019 Agree or Disagree?

7

In case of data integration problems, one cannot use process mining. Data problems should be solved before applying process

mining.

#ICPM2019 Agree or Disagree?

8

Organizations should stop modeling BPMN processes and just do

process mining instead.

#ICPM2019 Agree or Disagree?

9

Conformance checking is more important than process discovery.

#ICPM2019 Agree or Disagree?

10

The General Data Protection Regulation (GDPR) is limiting

the use of process mining.

#ICPM2019 Agree or Disagree?

11

Data science (including process mining) should be part of any high school/secondary school program and replace e.g. Latin or Biology.

#ICPM2019 Agree or Disagree?

12

Today there are over 30 process commercial process mining tools. In 5 years from now there will be

over 50 process mining tools.

#ICPM2019 Agree or Disagree?

13

Existing process mining techniques will be replaced by

process discovery tools based on neural networks and data captured

at the workstation level.

#ICPM2019 Agree or Disagree?

14

The hype around AI and ML positively influences the large-scale adoption of

process mining.

#ICPM2019 Agree or Disagree?

15

Time for a drink, but before …

… let us thank our panelists!Alexander Rinke Anne RozinatChristiaan EsmeijerElham RamezaniFabrice BaranskiGia-Thi Nguyen Ivana TrickovicJulian KrumeichJulian LebherzKleber Stroeh

Marc GittlerMassimiliano DelsanteMichael WieseRasto Hlavac Sofia PassovaTeemu LethoThijs van de WeijerThomas BaierTobias Rother