Pankaj JainMobile No. +971 506629365Email ID – pankaj.jain2603@gmail.comSkype ID- pankaj.jain2603

Deliver excellence in the Retail domain by partnering with Retail organizations and striving towards maximizing profitability by achieving operational excellence.

Profile Snapshot

Retail Domain Consultant with overs 8 years of experience having exposure to segments of Apparel, Footwear, CPG, Groceries, Fruits & Vegetables and Electronics. Areas of expertise are Point of Sales, Merchandise & Assortment Planning, Business Intelligence & MIS, Logistics & Distribution, Warehouse Operations, Store Operations and Project Lifecycle Implementation.

Organisational Experience

Since February’ 15 Landmark Group, Dubai as Project Manager.

Responsible for implementing IT optimization and business process improvement initiatives aimed at enhancing customer experience and in store productivity.

Responsibilities Engaging with Business Process to understand Strategic as well as Functional requirements. Manage vendor’s requirement to implement the solution. Finalize Solution mapping, gap analysis and solution configuration. Develop Project Plans, Efforts estimation & Project related documents. Presentation to higher management on business impact of introduced projects. Conducting UAT and Pilot run. Responsible for Go live & Post Go live support.

Achievements:

Successfully conducted 2 pilots across Landmark to enhance customer experience in real time store management along with inventory solution

Implemented multiple business process improvements to help retail stores operate more efficiently across GCC in different Landmark businesses.

Helped business in identifying opportunities by analyzing trends & analytics and helped them to increase focus on target KPI’s

Company : ETP International Pvt Ltd.Duration : April 2012 – February 2015 Designation : Business ConsultantLocation : Mumbai, India

Part of consulting team; managed projects for medium and large size retailers.

Responsibilities Engaging with Business Process to understand Strategic as well as Functional requirements. Finalize Implementation Strategy and Plan as per customer requirements and resources. Providing inputs for Product Development based on customer feedback and trends. Finalize Solution mapping, gap analysis and solution configuration. Conducting UAT and Pilot run and responsible for Go live & Post Go live support. Supporting to develop Project Plans, Efforts estimation & Project related documents for various projects. Presented training to inform staff of system changes and enhancements. Maintained documentation and records for assigned projects.

Achievements:

Leading the lifecycle implementation of Retail Software Solutions includes POS Solutions, Merchandise and Promotion Planning and Business Analytics for MAP Retail Brands.

Onsite projects implementation of Retail Software Solutions includes POS Solutions, Merchandise and Promotion Planning and Business Analytics for EVERBEST Shoes, Jakarta, Indonesia

Onsite projects implementation of Retail Software Solutions includes POS Solutions, Merchandise and Promotion Planning and Business Analytics for McGroup PLC Bangkok, Thailand

Company : RKCO Group.Duration : June 2011 – April 2012 Designation : Operation ManagerLocation : Mumbai, India

Managed Client Services and Operations of Distribution Center’s (DC) for entire Maharashtra Unit Supply Chain Operations – Retail (3 PL).

Responsibilities: Single point of contact (SPOC) for DC’s and CPC’s (Reliance Retail Ltd, ABRL, Godrej, Star CJ Alive, Kores,

Inkfruit, etc.) Operations across Maharashtra. Operations Management – Inbound, Outbound, Inventory, Replenishment, Flow Through, Hub

operations, Reverse Logistics. Analysis and Corrective action plans to achieve set benchmarks of KPI’s – On time delivery, DC Efficiency, Shrink/Damage, Out of Stock, 6 CPMH, Inventory Accuracy, Morale and Motivation of workers, Replenishment Compliance, Flow Through Left Over etc.

Setting up Financial agreements & SLA’s and their periodically review and revision with client. KPI analysis for all sites and corrective actions wherever required.

Achievements:

Designed entire setup of Godrej Agrovet Production Unit. (Production increased from 2,100 Tonnes to 2,600 Tonnes)

Increased Productivity in all units.

Company : Reliance Retail Ltd.Duration : May 2010 - June 2011Designation : Store ManagerLocations : Pune & Hyderabad, India

Appointed to Manage Retail Store Operations

Responsibilities:

Sales & Inventory Management People(Staff) Management Point of Purchase (POP) Management. Point of Sale (POS) Management. Reduce Losses, due to damages, expiries, mark downs, dumps. Products assortment decision as per buying behavior. Increase foot falls Understanding business process, study and analyze workflow for solutions designing in SAP.

Achievements

1st time store become GREEN in its history. Shrink/Pilferage reduced to 0.04%, was the lowest in its history.

Company : RKCO Group.Duration : May 2005 - January 2007Designation : Key Account Manager in DCLocations : Delhi & Gurgaon, India

Responsibilities:

Worked as Key Account Manager for key clients with customer centric approach. Warehouse Operation - Managing distribution, provide logistics and supply chain. Liaison and Maintain

quality services for Clients to develop and retain in long term. Increased overall productivity and achieved 6 CPMH. Met the desired level of KPI’S and the DC become Green (82% achievement).

DC efficiency Picking Accuracy On time Delivery Cases shipped per man hour Warehouse Damage, Shrink and Cycle count Replenishment Compliance (FIFO/FEFO Violations) People management by controlling attrition rate, absenteeism & Team Building

Achievements

Identified gaps and successfully eliminated, by just had focus on basics. Increased Productivity and brought down attrition and absenteeism.

Education

Master in Marketing Management – University of Pune (Full Time, 2008-10).Post Graduate Diploma in Management (Finance) – SIMCA (Part Time, 2008-10)

IT Skills

Operating System : Windows 7, Vista, XP, Windows 8, Windows ServerApplications : SAP, Oracle 11i, MS Excel, Word, Power Point, MS Visio, BPVADatabase : MS SQL Server

Academic Projects

Organization : ORACLE.Exposure : Enterprise Resource Planning.Field : Supply Chain Management.

Personal Details

Date of Birth : 26th January 1988

Languages Known : English, Hindi, Marwari, German (Basic)

Present Address : 407, P06, France Cluster, International City, Dubai (UAE)

Permanent Address : 905, Shatrunjay Tower, Kali Masjid Rd, Kalyan- 421301(Maharashtra)

Declaration:

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the

responsibility for the correctness of the above mentioned particulars.

Date :

Place : Mumbai

(Pankaj Jain)