Upload
elsa-yoon
View
220
Download
0
Embed Size (px)
8/2/2019 PSA CHAP 1
1/26
This article was downloaded by: [Universiti Utara Malaysia]On: 26 February 2012, At: 04:31Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH,UK
Internat ional Journal of PublicAdministrationPublicat ion detail s, including inst ruct ions forauthors and subscription information:ht tp:/ / www.t andfonline.com/ loi/ lpad20
Public Accountabil it y inMalaysia: Challenges andCritical ConcernsNoore Alam Siddiquee
a
aDepart ment of Public Policy and Administration,
Universit y of Brunei Darussalam, Brunei
Available online: 07 Feb 2007
To cite this art icle: Noore Alam Siddiquee (2005): Public Accountabil ity in Malaysia:Challenges and Cri t ical Concerns, International Journal of Public Administ rat ion,28:1-2, 107-129
To link t o this art icle: http:/ / dx.doi.org/ 10.1081/ PAD-200044546
PLEASE SCROLL DOWN FOR ARTICLE
Full terms and conditions of use: http://www.tandfonline.com/page/terms-and-conditions
This article may be used for research, teaching, and private study purposes.Any substantial or systematic reproduction, redistribution, reselling, loan,sub-licensing, systematic supply, or distribution in any form to anyone is
expressly forbidden.
The publisher does not give any warranty express or implied or make anyrepresentation that the contents will be complete or accurate or up todate. The accuracy of any instructions, formulae, and drug doses should beindependently verified with primary sources. The publisher shall not be liablefor any loss, actions, claims, proceedings, demand, or costs or damages
http://www.tandfonline.com/page/terms-and-conditionshttp://www.tandfonline.com/page/terms-and-conditionshttp://www.tandfonline.com/page/terms-and-conditionshttp://dx.doi.org/10.1081/PAD-200044546http://www.tandfonline.com/loi/lpad208/2/2019 PSA CHAP 1
2/26
whatsoever or howsoever caused arising directly or indirectly in connectionwith or arising out of the use of this material.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
3/26
Journal of Public Administration, 28: 107129, 2005
Copyright Taylor & Francis Inc.
ISSN 0190-0692 print / 1532-4265 online
DOI: 10.1081/PAD-200044546
Journal of PublicAdm inistration281-2Taylor & FrancisTaylor andFrancis 325 Chestnut StreetPhiladelphiaPA191060190-06921532-4265LPADTaylor & Francis Inc.4454610.1081/PAD-2000445462005139SiddiqueePublic Accountabilityin Malaysia
Public Accountability in Malaysia: Challenges
and Critical Concerns
Noore Alam Siddiquee*
Department of Public Policy and Administration,
University of Brunei Darussalam, Brunei
Abstract: Despite its laudable roles in steering the process of socioeconomic develop-
ment, government bureaucracy in Malaysia has not escaped public criticisms for its
inefficiency, corruption, and failure to guard public interests. The media, civil society
groups, intelligentsia, and the political opposition have successfully utilized the major
scandals to highlight the growing public concern over the poor performance of the
bureaucracy and its lack of accountability and responsiveness. This has provided impe-
tus for the clean and efficient government movement initiated in the early 1980s anda series of subsequent efforts aimed at promoting appropriate values and ethics among
public officials. Numerous rules and regulations have been framed, major reforms have
been introduced in various spheres of administration, and an extensive program of
training and bureaucratic reorientation has been undertaken. Despite all this, recent
evidence suggests that the public service continues to suffer from problems of corrup-
tion and other irregularities. Obviously, the performance of numerous reforms in
public service and the institutional mechanisms put in place for tackling ethical prob-
lems, though positive in general, has fallen short of expectations. This paper seeks to
examine and analyze the present approach to combating corruption and promoting
accountability in the Malaysian public service. In particular, it focuses on institutionalmechanisms currently available and identifies and analyzes their constraints and limit-
ations in keeping the public bureaucracy under surveillance and control.
INTRODUCTION
In recent years, there has been growing dissatisfaction with the performance
of public bureaucracies, especially in developing countries. While a number
of factors explain this phenomenon, the one that has attracted much attention inacademic and policy circles is the relative lack of accountability within the
administrative systems. Though the advanced countries have found innovative
*Correspondence: Department of Public Policy and Administration, University of
Brunei Darussalam, Gadong BE 1410 Brunei; E-mail: [email protected].
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
4/26
108 Siddiquee
ways and means to bolster their accountability and governance, many developing
countries continue to grapple with the problem of weak and virtually ineffec-
tive accountability systems and, consequently, suffer from an increasingcorruption, abuse of power, and unethical behavior on part of their public offi-
cials. This, among others, is often attributed to the development failures and
other related problems in such societies. Thus, a broad consensus has emerged
that a significant improvement in the public accountability system is a must if
the objectives of efficient and responsive government are to be materialized.
Generally speaking, accountability means answerability. It refers to holding
the public servants responsible for their actions and performance. This is one
of the hallmarks of democratic society and good governance. Since democracy
essentially means the sovereignty of the people, the holders of public officebethey elected representatives or career civil servantsare to remain account-
able to the people for their actions, policies, and performance. Given that a
public office is seen as a trust, public officials are required to follow the will
of the people and to discharge their responsibilities with the highest degree of
honesty, integrity, and efficiency. Of course, the public nature of their
employment means that they are to operate within constitutional and legal
constrains and abide by a host of administrative norms and standards. An
evaluation of whether their actions are within or outside of the bounds of their
authority is the referent of idea of public accountability. It is a means tocontrol the behavior of public officials and to check fraud and abuse of power
on their part. It also ensures the desired types and levels of performance. In the
absence of accountability public bureaucracy is likely to lose its identity of
public-ness, surrender its legitimacy, and maybe even relegate itself to the
pursuit of private interests.[1] Therefore, accountability is seen as a driving
force that generates the pressure for the key actors involved to be responsible
for and to ensure good public service performance.[2] Thus, accountability
has been at the crux of the ideals and clamor for good government.
Though accountability is classified into several types,[3]
the means ofholding public bureaucracy accountable and gaining influence over its actions
can broadly be divided into two: internal and external. Advocates of internal
accountability emphasize devoting greater attention to public officials own
professional and personal values and ethics. Internal accountability also signi-
fies that at each level of the organizational hierarchy, public officials will
remain answerable to those who supervise their work. In contrast, external
controls are designed to enable institutions outside the bureaucracy to oversee
the activities of public officials and compel them to act responsively and effi-
ciently. In other words, external accountability refers to the process wherebypublic servants remain answerable, for actions carried out and performance
achieved, to relevant authorities outside their organizations. Although it has
always been a challenge for the government leaders to strike a balance between
the two without undermining the motivation and resolve of the administrators
to perform at their best, modern governments have devised and introduced a
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
5/26
Public Accountability in Malaysia 109
mix of constitutional, political, administrative, and judicial mechanisms aimed
at ensuring public accountability and control. There are elaborate arrange-
ments that subject public officials to rigorous control, monitoring, and over-sight both from within and from outside. Yet, these are found to have limited
impact in most societies, as the enforcement of policies is frustrated by a range
of constraints within the bureaucracy itself and the context in which it operates.
Thus, administrative reforms currently underway tend to make greater use of
innovative methods and tools seeking to bolster public accountability.
While the demand for accountability is universal, it has assumed a parti-
cular significance in contemporary Malaysia. The impressive gains Malaysia
made in recent years in terms of socioeconomic development has heightened
public awareness of and expectations from the public service. As is evident indaily newspapers, the public at largealong with political opponents, civil
society groups, and NGOsseems to have become more concerned with the
growing incidence of bureaucratic corruption, irregularities, and abuse of
power, despite the fact that the role of the public bureaucracy in the process of
development is duly acknowledged. Besides the major financial scandals of
the 1980s, the recent examples like the transfer of RM 76.4 million from Per-
waja Steel into a Swiss bank account, misappropriation of RM 36.5 million
from rural development programs for the hardcore poor, and irregularities in
Tabung Haji involving RM 201 million[4]
have not only been at the center ofdiscussions at various circles, they have raised series of questions about ethics
and accountability in the public sector. On its part, the government has
expressed its commitment not only to uproot corruption from administration
but also to bolster public accountability and responsiveness. Subsequently, a
number of measures have been initiated towards this end. The present paper
focuses on the instruments available for promoting accountability within the
public bureaucracy in Malaysia. More specifically, it seeks to evaluate the
effectiveness of the existing mechanisms and processes and to identify their
challenges and limitations. It begins with a brief overview of the governmentaland administrative system in Malaysia.
BACKGROUND: GOVERNMENT AND BUREAUCRACY
IN MALAYSIA
The constitution of Malaysia provides for a federal system of government
within the framework of parliamentary democracy and constitutional monarchy.
Nine out of 13 states of the Malaysian federation namely Selangor, Johor,Perak, Perlis, Pahang, Kedah, Terengganu, Kelantan, and Negri Sembilan are
headed by hereditary sultans. One of these sultans is elected as Yang Di Per-
tuan Agong, the supreme head of the federation for five years. The remaining
states (Malacca, Penang, Sabah, and Sarawak) are headed by state governors,
appointed by theAgong for four years. Modeled on the Westminster system,
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
6/26
110 Siddiquee
Malaysian parliament, the apex of Malaysias political institutions, consists of
two chambers: Dewan Rakyat(lower house, with 193 members) and Dewan
Negara (upper house, with 69 members). While the members of the LowerHouse are elected through the universal adult franchise, those in the Upper
House are mostly nominated. Each of the 13 states nominates two members;
the remaining 43 members are chosen by theAgong.
The federal constitution lays down the framework for the executive,
legislative, and judicial systems of the country. According to the constitution,
although theAgong is the head of the state, the executive authority is vested in
and exercised by the Prime Minister and his cabinet. The PM is chosen from
among the members ofDewan Rakyatfollowing the elections, and, as else-
where, the leader of the party/group that wins the majority of seats becomesthe PM. Although the executive has been armed with emergency powers, the
constitutions provide for a system of separation of powers with adequate
checks and balances. Also as elsewhere, the executive has been made subordi-
nate to the legislature. Because the PM and his cabinet remain collectively
responsible to theDewan Rakyat, the later serves as the ultimate repository of
public accountability.
The government machinery at the federal level is organized into minis-
tries, departments, and statutory bodies. Each ministry plays an important role
in planning, coordinating, and implementing government policies andprograms. The Secretary General, a career civil servant, is the administrative
head of the ministry. He is to assist and advise the minister concerning all
matters of the ministry and remains responsible for proper implementation of
all policies and directives pertaining to the ministry. At the state level, the
governmental machinery in peninsular Malaysia is organized in a similar fash-
ion. The State Executive Council is the highest executive authority at the state
level and is headed by a Menteri Besar(chief minister), who is appointed by
the federal government. The state secretariat is the top most administrative
office of the government at this level and is headed by the state secretary. Tofacilitate the administration and delivery of public services to the people, each
of the states in peninsular Malaysia is divided into districts, mukims (sub-
districts), and kampungs (villages). Also, there are a total of 158 local govern-
ment bodies, divided into City Halls, City Councils, Municipal Councils, and
District Councils. As local government elections have remained suspended
since the early 1970s, the state governments have been given the power to
appoint officials at the municipalities within their respective boundaries.
Though the cabinet system of government has been in place since the
independence, the executive appears to be dominant in Malaysia. In additionto its power to declare emergencies and to rule country by decrees, the hold of
the executive has been strengthened by numerous controversial laws/statutes
that allow the executive to impose its will on the society. More importantly,
the executive dominance[5] has increased dramatically since the launch of the
New Economic Policy (NEP) in the early 1970s as a framework for economic
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
7/26
Public Accountability in Malaysia 111
and social development of the country. Under the NEP a massive number of
quasi-public enterprises were created, thereby giving public bureaucracy an
important role in economic planning, public policy initiatives, and the manage-ment of large sectors of the economy.[6] Though the earlier policy of state-led
approach to development has since been abandoned, bureaucracy has continued
to play an active role in terms of setting developmental goals, stimulating
economic growth through the promotion of private sector and distributing
incomes and wealth among various ethnic groups. While its growth and expan-
sion has lately come to a halt, with over 800,000 people the Malaysian public
bureaucracy is still considerably large relative to the total population of the
country. As elsewhere in the cabinet system, the public bureaucracy in Malaysia
is accountable to the minister, who is then accountable to the cabinet, to the par-liament, and to the people. Every act of the public servant is, therefore, an act of
the minister. Since the minister is in charge of the ministry/department, he is
expected to enforce accountability of his staff through hierarchical structures.
An important feature of the Malaysian bureaucracy is the intimate
relationship between political leadership and public servants. This has been
the case since the early years of independence. Although in theory, members
of the public service subscribe to the principle of political neutrality, in
practice, bureaucracy in Malaysia has never been separated from party poli-
tics. In the near past, it was common for the civil servants to contest for partypositions. This may have been prohibited later, but the government seems to
have always encouraged bureaucrats to be associated with the Barisan
Nasional (BN) politics, policies, and programs. The preferential policy (which
reserves 80 percent of the positions for theBumiputras) pursued since colonial
days has meant that civil service positions, especially those at higher levels,
belong predominantly to Malay aristocrats. Given that they share similar
social and educational backgrounds and ideological values with political
elites,[7] the relationship between these two groups is marked by both intimacy
and interdependence. Such a phenomenon has been more prominent espe-cially since the NEP era. It is against this general background that we look
into the functioning of public accountability in Malaysia.
PILLARS OF PUBLIC ACCOUNTABILITY IN MALAYSIA:
INSTITUTIONAL MECHANISMS AND STRATEGIES
Though the recent years have witnessed a heightened awareness about the
venality and scale of corruption, attempts at combating this and strengtheningthe public integrity system are by no means new. As elsewhere, the govern-
ment in Malaysia has made an elaborate arrangement to ensure that the public
bureaucracy is under effective control and surveillance. It has also made
continuous attempts to enhance the effectiveness of existing mechanisms by
introducing appropriate rules and regulations, enacting anticorruption legislation[8]
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
8/26
112 Siddiquee
and reforming institutional mechanisms. Hence, public officials are subjected
to rigorous monitoring and oversight by a set of institutions, apart from vari-
ous laws that govern their conducts. This section of the paper reviews theinstitutional arrangements currently available to enforce public accountability
and makes initial comments on their roles.
The Anti-Corruption Agency (ACA)
Probably the most important and powerful institutional mechanism available to
check administrative abuse and hence ensure public accountability in Malaysia is
the Anti-Corruption Agency (ACA). The ACA was established in 1967 with themission to prevent and eradicate all forms of misuse of power, corruption, and
maladministration. Headed by a Director General, the ACA operates through a
network of offices at the state and field levels; apart from its headquarters at
Putrajaya, each of the states has its own ACA office (under the State Director)
and there are another nine branch offices (under branch heads) in five larger
states. Organizationally, the ACA is attached to the Prime Ministers Department.
A series of laws and statutes have been framed to enable the ACA to
discharge its functions effectively. The power of the ACA has been enhanced
under the Anti-Corruption Act of 1997 to investigate reports of corruption; inthe course of such investigations, it can examine persons, books, and records
and may search for and seize property. The ACA has committed itself to create
a Malaysian society that is free from corruption, based on high spiritual and
moral values, and led by a clean, efficient, and trustworthy government. A
three-pronged strategy is currently being practiced towards achieving its goals:
preventive, punitive, and educative. In other words, in addition to an investiga-
tive function, the agency provides assistance, advice, and training to public and
private sector organizations in the detection and prevention of corruption. It
also conducts lectures, dialogues, and other public campaigns to inculcatenoble, ethical, and moral values among the public servants, seeking to educate
the members of the public about corruption so as to encourage reporting.[9]
Since its establishment, the ACA has played an important role in Malaysian
society. It has been able to establish itself as a dynamic and largely effective
organization in combating and controlling corruption. Even external observers
speak of it positively,[10] and the political oppositions within the country have
made increasing use of the agency, thus displaying their trust on the agency.
The ACA has formulated a comprehensive action plan to combat and elimi-
nate corruption and so far has managed to investigate a large number ofcorruption cases at different levels:
As the table shows, during the last 20 years the ACA has investigated, on
average, 522 cases. The average rate of prosecution and arrests during the same
period were 316 and 200 cases, respectively. Disciplinary actions were taken
against 125 persons annually. However, the ACA is not without its critics and
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
9/26
Public Accountability in Malaysia 113
shortcomings. The main themes of the criticisms against the agency are that the
ACA is still weak in terms of its power and authority, that the agency is mainly
preoccupied with cases of petty corruption and lower level officials, and that itlacks the professionalism and operational autonomy necessary to discharge its
responsibilities effectively (as elaborated later in this discussion).
Dewan Rakyat
As elsewhere, the Malaysian parliament is seen as a powerful mechanism for
enforcing public accountability. In theory, the parliament as the prime poli-
tical institution of the country holds the government accountable and thegovernment officialsbeing servants of the publicare accountable to the pub-
lic through the parliament. The administration is represented by the ministers,
who are accountable to the House for the overall activities of their respective
ministries. More importantly, when the Malaysian constitution provides that
the cabinet shall be collectively responsible to the parliament, it essentially
Table 1. Number of Cases Investigated and Other Actions Taken by ACA, 19822001
Year
Information
Received
Cases
Investigated
No. of
Arrests
No. of
Prosecutions
Disciplinary
Actions taken
1982 10983 710 263 229 143
1983 8434 530 226 379 149
1984 7769 636 378 208 84
1985 6790 496 305 191 91
1986 6666 537 273 196 151
1987 6967 547 291 226 85
1988 6791 528 329 233 150
1989 8217 509 255 223 101
1990 7387 426 254 150 195
1991 6789 416 295 161 105
1992 7890 448 356 258 128
1993 7902 438 366 189 150
1994 8177 430 361 102 99
1995 8505 481 375 212 126
1996 8940 526 327 187 209
1997 10087 493 334 240 137
1998 9435 511 300 168 121
1999 7829 413 283 159 56
2000 10736 699 431 160 57
2001 9039 663 318 115 154
Total
(Average)
165,333
(8267)
10437
(522)
6320
(316)
3986
(200)
2491
(125)
Source: ACA Annual Reports, 19822001.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
10/26
114 Siddiquee
recognizes the limits to executive authority and the ministerial responsibility
hallmarks of the Westminster system. Therefore, the parliament may censure
or force the resignation of an individual minister for failure to discharge hisduties or for gross irregularities. It may even cause the entire cabinet to resign
if a vote of no confidence against the government is successful.
Parliamentary questions, supplementary questions, debates, and motions
are among the devices that the Members of Parliament (MPs) can use to scru-
tinize the activities of various ministries of the government and those of the
senior bureaucrats within these ministries. The purpose of question hour, for
example, is to enable MPs to ventilate public grievances and to draw attention
towards the failure of the government and its administration. There can also
be scheduled as well as unscheduled debates on important matters. Thus,generally speaking, the parliament provides ample opportunities to the MPs to
raise matters of public concern and have them debated on the floor of the
House. It is expected that the MPs will make use of such tools and will be able
to point out the omissions and commissions on part of government, thereby
bringing the bureaucracy under effective control.
The other viable and potentially powerful accountability tool in the
parliamentary system is the Public Accounts Committee (PAC). The PAC is
responsible for examining government accounts and reports of Auditor
General (AG). As the PAC has been given the power to send for persons,papers, and records from any ministry, civil servants are liable to be called
before the PAC to explain any financial irregularities in their ministries. How-
ever, in practice, the impact of PAC is believed to be limited. Experience
shows that usually the PAC examines the accounts and reports several years
later; it focuses on specific observations suggested[11];and, having no execu-
tive authority, at times it fails to get compliance from ministries and agencies.
The Auditor Generals Office
The Malaysian government has also devised an elaborate institutional system
to maintain fiscal discipline within the government. The office of the Auditor
General (AG) office is at the center stage of fiscal control and accountability.
The AG is empowered to undertake, among other things, a detailed audit of all
government accounts, accounts of ministries and state owned enterprises, and
accounts of local government bodies and companies whose majority share is
owned by the government. The AG or any person authorized by him has
access to all records, books, vouchers, and documents in the possession of anyperson in the service of the nation. He is expected to detect, during the course
of his audit, any financial irregularities or noncompliance or deviation from
rules or regulations pertaining to fiscal management, and must reflect it in the
report submitted to theAgong annually. TheAgong then must ask the govern-
ment to present the AGs report to the parliament.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
11/26
Public Accountability in Malaysia 115
In the Westminster system such as is found in Malaysia, the AG is seen as
an important arm of the legislative oversight. The AG is to serve as an
Ombudsman in financial matters, inform the lawmakers about the fiscalmanagement by public agencies, thus enabling them to review the overall
performance. Even though the AG has undertaken audit exercises regularly,
there are several problems and anomalies that reduce the effectiveness of such
efforts to a large extent. Critics argue that, like the ACA, the AG in Malaysia
does not enjoy the independence and operational autonomy required for effect-
ive discharge of its functions.[12] Second, it is a daunting task for the AG to
undertake a detailed and systematic audit of a public sector of this sizeabout
1700 public enterprises and government companies. Though the AG is autho-
rized to appoint private firms for audit exercises, experience shows that thereare too many agencies to allow surveillance; government-owned companies
rarely come to closer scrutiny and the audit reports are almost invariably
late.[13] When audit reports are submitted late, timely corrective actions cannot
be initiated. Third, the AG is not an executive agency; it can only detect prob-
lems and lapses and inform the relevant agencies to initiate actions. This has
allowed many agenciesincluding ministries, departments, statutory bodies,
and local governmentto disregard or ignore persistently audit observations
and queries.[14] Such a tendency has rendered the audit exercise useless.
The Public Complaints Bureau (PCB)
While many commonwealth countries have adopted the Swedish institution of
relying upon the office of Ombudsman as an independent and impartial arbiter
between the government and the individual to check abuse and maladministra-
tion within the public agencies and statutory bodies, the government of
Malaysia has established what is known as the Public Complaints Bureau
(PCB). The PCB is headed by a Director General, and it is attached structur-ally to the Prime Ministers Department. The functions of PCB are supervised
by a permanent Committee on Public Complaints, which is headed by the
Chief Secretary to the government.
The PCB is responsible for receiving and investigating public complaints
against government bureaucracy involving misconduct, abuse of power, and
maladministration. The government considers the PCB the focal point for the
public to forward their complaints and seek redress on any alleged administra-
tive lapses and abuse of power. Over the years, the government has introduced
several changes to strengthen the public complaints management system.Though the PCB, being an adjunct to the MPs Office, falls short of the
Ombudsman, its role and significance should not be underestimated. During
the recent years it has served as a major channel for the public to lodge their
grievances against public bureaucracy. On average, the bureau has received
5000 complaints annually.[15] The PCBs recent annual reports highlight
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
12/26
116 Siddiquee
recurrent complaints relating to the delay in the service provision and abuse of
power by public authorities. These are not only looked into, but also used as
important feedback to enhance efficiency, transparency, and effectiveness ofthe government. The increasing number of complaints lodged to PCB indi-
cates its popularity among the public, although the number of complaints
settled remains rather low. It may be mentioned here that the PCB works in
close cooperation with other agencies like the ACA and relevant government
departments. In most cases, the PCB refers the cases to the ACA to undertake
investigations or to the departments to initiate internal actions.
The Media and Civil Society Groups
In a democratic society, civil society organizations and the media are regarded as
important mechanisms to promote public accountability. They are expected to
act as powerful forces guarding public interest against bureaucratic arbitrariness
and highhandedness. A look at major newspapers reveals that increasing number
of letters, reports, and analyses are published by the press every day, thus high-
lighting the public concerns and giving the citizens an alternative channel to
voice their views and experiences. Though it is hard to deny the critical role
played by the press, in the Malaysian context the medias role is still perceived tobe rather limited. Acts like the Official Secrets Act and the Publications and
Printing Act not only restrict the access of the media to certain information but
also effectively prohibit the newspapers from informing the public of the dynam-
ics within the government. While the Malaysian government is against the total
liberation model of the press, arguing that such freedom is detrimental to the
stability and progress of the country, political analysts see these restrictions as a
major impediment for the media to emerge as public crusader blowing the whistle
on official malfeasance and abuse of power. The electronic media in Malaysia is
in the firm grip of the government. Likewise, all major dailies are either whollyowned by the government or under the direct influence of component parties of
the BN government. As such, they are far less objective than one would expect
them to be in their reporting and analyses of major local and national issues. Also
the media faces a formidable challenge with regard to the publication of critical
analytical commentaries, as they are required to renew their licenses from the
Ministry of Home Affairs every year. The sweeping powers given to the
government under the Official Secrets Act, the Printing Press and Publications
Act, the Internal Security Act, and the Sedition Act serve as further limitations on
the ability of the media to act as an effective watchdog.[16]
The party ownershipof and tight control over newspapers and electronic media, along with aforemen-
tioned prohibitive laws, may have served the government well, but there is a
strong view that this has had deleterious effect on governmental accountability.
Rapid socioeconomic progress in Malaysia has been accompanied by the
development of a relatively large number of organizations and institutions
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
13/26
Public Accountability in Malaysia 117
commonly referred to as civil society groups. Important among them are
ALIRAN (Social Conscientiousness Movement), the Consumers Association
of Penang (CAP), Womens Aid Organization, the Environment ProtectionSociety, Suaram (Voice of Malaysia), International Movement for a Just
World, National Human Rights Society, Bar Council, and a variety of other
trade unions and professional bodies. These organizations and groups have
played an important role as a countervailing source of power in checking the
abuse of power by political and administrative elites. In the early and mid-
1980s they highlighted a wide variety of public concerns including political
and administrative corruption, clientelism and cronyism within the govern-
ment, irregularities in privatization exercises, environmental problems, and
the problems of political equality and civil liberty.[17]
They were also criticalof government policies and handling of issues; the central thrust of the criti-
cism concerned the concentration of power and the lack of accountability.
Despite a generally odd political climate and everpresent threats of the Inter-
nal Security Act (ISA), civil society organizations continued to thrive making
their views heard through nonconventional means.
Other Strategies & Tools
Since the 1970s, the assimilation of universal values and positive work ethics
among the public servants has been an objective of governmental efforts in
Malaysia. In fact, the government has made consistent attempts to inculcate
the right attitude and good habits among civil servants. Two important books
published in 1991, entitled Values and Ethics in the Public Service and The
Twelve Pillars: Values, Norms and Ethics in the Public Service , serve as
guides on values and ethics that need to be internalized and practiced by
public officials. Training programs and seminars always seek to produce attitu-
dinal changes and inculcation of positive values and work ethics among publicofficials. Apart from various guidelines issued from time to time aimed at help-
ing the public officials to discharge their responsibilities in an efficient, effec-
tive, and responsive manner, a number of concrete steps were made. Important
among them are the introduction of the Clients Charter in 1993, initiation of
Standard Accounting System for Government Agencies (SAGA), and the
improved financial management system through the adoption of the Micro
Accounting System and the Modified Budgeting System (MBS). Thus, special
attention has been paid to aspects of financial management and accountability.
A major aspect to note here is that the notion of accountability has beenextended beyond mere compliance with rules and regulations to focus on
results and outputs. The MBS, for example, is essentially a contract of perfor-
mance,[18] as the managers receive resources and flexibility to use them in
return for promising specific results. The determination of the government is
further evident in the recent directives to establish management integrity panels
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
14/26
118 Siddiquee
at all levels and agencies and to hold conventions on management integrity.
Accordingly, government agencies, including the local government and auton-
omous bodies, have started to form integrity committees, which deviseprograms to inculcate noble values among the staff and curb corrupt practices.
PUBLIC ACCOUNTABILITY IN PRACTICE: CHALLENGES
AND CRITICAL CONCERNS
Despite all these efforts and the institutional and procedural mechanisms
available, bureaucratic accountability in Malaysia appears to be weak and
largely ineffective. A 1991 investigation revealed that corrupt practices wererampant at all levels of the government and that both political leaders and
public servants were involved in this corruption.[19] The picture does not
seem to have changed much since then. A more recent study conducted
jointly by the Malaysian Institute of Management and Kuala Lumpur Society
for Transparency International also shows that corrupt practices are wide-
spread within the government.[20] There are allegations that contracts are
often awarded based on political and kinship ties and kickbacks, and that
bribes are common for obtaining governmental approval for business. It is
now an open secret that corruption is rampant particularly at lower levels insuch agencies as police, roads and transportation, immigration, customs and
excise, and local government.[21] Thus, the evidence shows that existing insti-
tutions and mechanisms have performed poorly in arresting the erosion of
moral values in the society and administration. This leads us to the inevitable
question: Why? In this section of the paper we will try to answer to this ques-
tion by analyzing the operational aspects of various accountability tools/
mechanisms.
One obvious explanation for the failure of existing institutions to curb
corruption is that there is a wide gap between theory and practice, between therhetoric and the reality. Also, there are a variety of factors that serve as major
barriers, thereby rendering the formal mechanisms far less effective than
expected. In theory, the ACA and AGOthe two most important agencies
have been given adequate power and authority, but in practice they encounter
a host of problems while discharging their responsibilities. Because of the
shortage of manpower[22] and skills they are not in a position to handle the
gigantic task of investigating an ever-increasing number of cases and auditing
of all transactions by public authorities. Apparently the ACA is active in vari-
ous spheres of its functions, however, its overall impact is limited. A closerlook at Table 1 indicates that the ACA has been able to investigate less than
7% of the cases it received annually. On its part, the ACA claims to have
referred many of these cases to respective departments for disciplinary
actions. Still, the meager number of cases investigated and arrests made
speaks to the agencys inadequacy. One is also bound to be skeptical as there
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
15/26
Public Accountability in Malaysia 119
is no sign that the number of cases investigated each year has increased signifi-
cantly during the past 20 years.
As the Table 2 shows, the ACA seems to have remained preoccupied withcatching the small fry and cases of petty corruption, leaving the big guns
undisturbed and cases of grand corruption unexplored. During the period 1996
to 2001, whereas only 4 arrests were made at the highest level of the civil ser-
vice, the number of arrests of councilors (local government functionaries) and
politicians during the same period were 11 and 15, respectively. While a total of
117 people were arrested from the management and professional group
(midlevel civil servants), 959 people were arrested from the support staff
category. In terms of percentage, the latter represents almost 87 percent of the
total arrests made. It is true that the members of support staff are more vulnera-ble to corruption, however, this does not mean that the problem of corruption is
confined to the lower strata of the administrative hierarchy. The number of
arrests made from the top management, local government officials, and politicians
is too small to reflect accurately the corruption at higher levels. This does not
match with the growing number of high-level corruption cases reported in news-
papers. One is, therefore, apt to conclude that the ACA finds lower-level offi-
cials an easier target, as they have neither the influence nor the political clout to
escape prosecution/conviction. Given that Malaysia does not have an indepen-
dent anticorruption agency as in Hong Kong, those at higher levels enjoy somesort of immunity as actions cannot be taken against them unless the permission
is obtained from the above. Thus, the institutional location of the ACA under the
Prime Ministers department and its subservience to political offices with regard
to the opening of investigations against senior officials and important individuals
in political circles is seen as a major deterrent to its task of vigilance.[23]
The fiscal measures described earlier have their limitations in controlling
the situation. The effectiveness of the AG depends to a large extent on the
quality of reports prepared, the thoroughness of probes and enquiries con-
ducted, and the sincerity of the legislature in getting the reports implemented.However, in Malaysia, as is in many other developing countries, audit reports
Table 2. Number of Arrests in the Public Sector by Category, 19962001
Category 1996 1997 1998 1999 2000 2001 Total
Top management 1 1 1 0 1 0 4
Management &
professional
22 21 14 17 27 16 117
Support staff 153 175 171 136 175 149 959
Councilors 0 1 8 2 11
Politicians 1 2 8 2 0 2 15
Total 177 200 202 157 203 167 1106
Source: Data obtained from the ACA.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
16/26
120 Siddiquee
prepared by AG are characterized by inadequate coverage and unusual
delays.[24] This makes it difficult to take actions in cases of financial impropri-
ety or administrative negligence. Secondly, the audit can be broadly regardedas a compliance auditthe purpose being to see whether the relevant rules
and procedures have been observed. Even though the performance audit has
been introduced lately, it has remained difficult for the auditors to establish
whether a particular expenditure was truly in public interest, whether policy
goals were achieved, and whether expenditures were made in the most effi-
cient manner. Thirdly, access to government information is limited not only
for the members of the public but also for the auditors. The Official Secrecy
Act and other prohibitive actsalong with the categorization of government
documents as top secret, secret, confidential, restricted, and so forthimposea limitation on the jurisdiction of the investigation and prevent the auditors
from delving further into governmental affairs.
The performance of the Malaysian legislature has been far from satisfactory.
TheDewan Rakyathas failed to assert itself as a powerful watchdog over the
functions of the executive. The effectiveness of the House in this regard has
been greatly reduced by the excessive dominance of the ruling coalition and the
absence of a strong and credible opposition. Malaysia provides a unique case
wherein the ruling coalition has since independence maintained its two-thirds
majority (except in the 1969 elections) in the parliament, thereby allowing itselfto remain indifferent to opposition demands for greater accountability in the
process of governance. As Table 3 shows, during the past 20 years the number
of seats captured by the combined opposition has remained quite low. The
oppositions best showing, in the 1990 and 1999 electionswinning 53 and 45
seats out of 180 and 193, respectivelyfell short of one-third of the parliamentary
seats. Even though the opposition has increased its percentage of votes by
exploiting issues of public concern, it has never been able to pose a strong
enough challenge to the BN to force the later to alter its policies and prefer-
ences. It relevant to note that despite enjoying an absolute majority in the parlia-ment, the government in Malaysia, generally speaking, offers ample
opportunities for open and detailed discussions on matters of public interest
Table 3. Share of Government and Opposition Seats inDewan Rakyat, 19821999
Election
Year Total Seats
Government Opposition
Seats Percentage Seats Percentage
1982 154 132 85.71 22 14.291986 177 148 83.62 29 16.38
1990 180 127 70.55 53 29.45
1995 192 162 84.38 30 15.62
1999 193 148 76.68 45 23.32
Source: Adapted from Funston, 2001.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
17/26
Public Accountability in Malaysia 121
including cases of corruption and maladministration. However, often such
opportunities cannot be fruitfully utilized. Usually, the MPs belonging to the
ruling coalition are reluctant to discuss matters of public concern, for fear ofparty discipline and embarrassment. On the other hand, those in the opposition
often feel neglected. They also face other constraints, since the standing orders
of the house have been changed to their disadvantage: question time has been
limited to 1 hour and 25 questions; adjournment speeches have been banned for
certain occasions; insufficient time is given to study the bills; and the treasury
bench tends to pass the bill as quickly as possible.[25,26] All this suggests that the
scope for the MPs to highlight and raise critical concerns and thus exert some
control on the executive is at best marginal. The scenario is not radically different
elsewhere. R.B. Jain notes from the Indian experience:
The greatest obstacle to effective parliamentary control is perhaps the
apathy shown by majority of members towards constructive criticism
and supervision of government policies and loss of precious parliament-
ary time in unnecessary procedural wrangles or shouting or sitting in the
wells of the House. Seldom, if ever, have debates and discussions in
parliament shown a dispassionate analysis of government policies, and
these policies are very often discussed and motivated by party-politics
considerations. The only remedy for this malaise, and it is not an easyone, is a change in the attitude of the individual Member of Parliament,
who needs to rise above the narrow partisan outlook and to discuss the
issues on merit.[27]
Question time, debates, and motions have not proved very effective in securing
ministerial/bureaucratic accountability since the answers to questions and sup-
plementary questions are either inadequate or evasive, controversial questions
are always scheduled at the end of the session to allow inadequate time, and
debates and motions proposed by opposition MPs are often suspended for lackof quorum in the House.[28] Recent experience shows that the government
MPs usually resort to this type of sabotage, particularly when sensitive mat-
ters are introduced, thus thwarting the oppositions attempt to seek greater
governmental responsiveness. The Malaysian experience also shows that
often policy decisions are not subjected to detailed scrutiny on the floors of
the House. While the opposition faces an array of problems as outlined above,
those within the government are also unable to be outspoken, as they are
always expected to go along the party lines. In addition to the threat of party
discipline, they consider criticisms of the government and its administration tobe self-defeating, as they may have negative consequences on their ambitions
for ministerial office or future nominations with party tickets. Since no one
wants to invite the wrath of the party leadership, there is very little chance of
tough questions being brought up by those in the treasury bench. This is a par-
adox shared by many other countries with the cabinet system of government.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
18/26
122 Siddiquee
The effectiveness of legislative committees is greatly reduced by a number
of factors. On the one hand, there are far fewer legislative committees in
Malaysia than elsewhere, on other hand, those committees available are not ina position to probe governmental performance for a variety of reasons. Com-
mittees like Public Accounts Committee (PAC) fail to play any major part
because the financial and management control within the government is
generally weak and the public accounts and audit reports presented to the PAC
are inadequate and almost always late. Secondly, committees are not so effect-
ive given that they are always headed by the ruling BN MPs. Committee leader-
ship, being part of the government, is usually expected to be less enthusiastic
in scrutinizing the activities of his government and those of its bureaucracy. It
may be added here that the repeated overtures from the opposition for appoint-ing the committee chairmen from their MPs, as it is done in Britain, have gone
unnoticed. Thirdly, legislative committees are toothless entities, as they are
advisory bodies and lack any formal authority to enforce their recommendations/
decisions. This allows various ministries of the government to bypass the
committees and even to defy the committees directives in terms of checking
financial irregularities. Therefore, it comes as no surprise that though the PAC
has made hundreds of recommendations over the years, very few of them have
been implemented by relevant agencies/ministries of the government. One
may conclude that the legislative oversight in general and committee systemin particular has a very limited impact on bureaucratic control and account-
ability. The problem of legislative oversight has been weakened further by the
governments policy of keeping some spending above legislative scrutiny.
The following observation by an analyst aptly summarizes the point:
a large amount of government revenue is off-budget, since large state
enterprises (e.g. Petronas) are not accountable to the parliament. The
existence of a ruling party that has always commanded over two-thirds
of parliamentary seats has also meant that much of the legislative andfinancial oversight has been pro forma, and that parliament has not
acted as a check on the executive.[29]
The principle of ministerial responsibilitythat is, that the minister accepts
the responsibility for any lapses or irregularities within his ministry and
resigns from his officeas is seen in mature democracies, is either weak or
missing in Malaysia. Despite reports of numerous irregularities in various
agencies at different levels, misappropriation of funds by individuals and
groups, and increasing volume of complaints received from the public on thequality of services and responsiveness, rarely has a minister chosen to accept
responsibility for such irregularities. Obviously, in the present system the minis-
ters are under no obligation to resign as long as they enjoy the PMs blessings.
They can also avoid answering to the questions in the House, since only very
limited questions are accepted and discussed. Not even the parliament can
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
19/26
Public Accountability in Malaysia 123
unseat a minister through a vote of no confidence as long as the party solidarity
and discipline is emphasized.
This explains why the government survived major financial scandals(e.g., BMF and Perwaja Steel) and how it is that the public bureaucracy con-
tinues to operate in a somewhat autonomous fashion. Despite its adoption of
the Westminster model of government, Malaysia is often described as an
administrative state,[30] and its civil service is seen as accountable to
itself.[31] This is possibly to suggest that administration is the dominant institu-
tion and enjoys autonomy vis--vis other political and social institutions of the
country. This is not to deny that the public bureaucracy is under the direct con-
trol of the cabinet and that the ministers are generally capable and experienced
enough to control the bureaucrats within their respective ministries. In fact,the ministerial control on bureaucracy has been strengthened to some extent
by continued rule by the United Malays National Organization (UMNO)-led
coalition and the dominance of the executive. While this is true, there is no
denying the fact that the Malaysian bureaucracy has seen a considerable
increase in its power since 1970, as elaborated earlier. Apart from their techni-
cal knowledge, experience, and skills, bureaucrats have managed to enhance
their authority by successfully utilizing their ties with political elites.[32] In sit-
uations where bureaucrats develop close relationship with politicians and pol-
iticians depend on bureaucratic support and advice, accountability getsrelegated to the secondary position. In the Malaysian context, this has been
reinforced further by the increasing trends towards politicization of higher civil
service.[33,34] This has also led to the erosion of the notion of apolitical bureau-
cratic institution. Although bureaucrats are no longer allowed to hold party posi-
tions as before, many of them, especially those working in the state-controlled
radio and television (RTM), Ministry of Information, Ministry of Rural Devel-
opment, and National Civics Bureau (BTN), are expected to act virtually as
agents of the ruling coalition.
Such a phenomenon, wherein the public bureaucracy serves as a wing ofthe ruling party and the members of bureaucracy virtually become (passive)
members of the ruling party/ coalition, has had a deleterious effect on the
morale and professional ethics of the public servants. This is clearly evident in
the overall decline in the professionalism within public service.[35] In the
Malaysian context, the problem is exacerbated because the public servants
supporting the opposition often face disciplinary actions while those supporting
the government receive rewards while in office (e.g., promotions and benefits)
and after retirement (e.g., appointments as company chairmen and directors).
Such a policy means that bureaucrats in general are encouraged not only to beloyal to the ruling party but also to support actively its policies and programs.
Given this reality, many bureaucrats, especially those who want to build
careers in politics, find an incentive to become political while in service.
Understandably, when civil servants become enmeshed in politics, political
leaders are either unable or unwilling to enforce vigorous accountability.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
20/26
124 Siddiquee
Active participation in party programs and proximity to political leadership
allow bureaucrats to practice what Puthucheary calls a highly discretionary
and personalized style of administration. This also explains the growingevidence of ministerial indulgence on public bureaucracy in recent years. [36]
Bureaucratic accountability in Malaysia has suffered further setback
because of numerous restrictions imposed on the press and the lack of public
access to information. As already noted, both the electronic and print media
are virtually under government control. This, along with various coercive
legislations and restrictions on the press have greatly undermined the
medias prospect and suppressed public opinion as a powerful force in
checking governmental excesses. Since much information is kept out of
public eye and the public servants operate behind a veil of secrecy, it is easierfor them to abuse their authority and discretion. Thus, administrative
secrecy is inimical to bureaucratic accountability. While certain types of
information are legitimate official secrets, there is also a growing view that a
more liberal dissemination of information is desirable as it is likely to promote
administrative efficiency and effectiveness in addition to enhancing governmental
accountability and legitimacy. Likewise, the judiciary is unable to play its part
in checking the excesses for the alleged political interference. Although in the-
ory the judiciary in Malaysia is independent, and it has been held in high esteem
in the past, its integrity has been suspect since the trial of Anwar Ibrahim, thesacked Deputy Prime Minister. More recent evidence shows that the judiciary is
far from independent and at times the judges receive instructions from higher
authorities,[37] especially in cases where the government is involved. This
shows, again, the gap between the rhetoric and the reality and the practical diffi-
culties on part of watchdog agencies to act in an impartial manner.
One of the greatest barriers to administrative accountability in Malaysia,
as elsewhere, is not the lack of rules and regulations, but the lack of their
enforcement. One can see the gulf between theory and practice in different
areas. Supervision systems appear to be weak; senior officials within theofficial hierarchy lack motivation and willingness to control their subordinates
strictly. They tend to ignore many failures and deviations of their subordinates
and seek explanations only for most obvious and appalling lapses. Though
laws require stern actions against public servants and their dependents who
are in possession of resources disproportionate to their known sources of
income or who have assumed a lifestyle beyond their ostensible means,
hardly anything is done. Very few public officials with property acquired
through dubious means have had their goods confiscated. This reflects the
gap between the rhetoric and reality that often emboldens the governmentservants to indulge in corruption and make fortunes. Even the recommenda-
tions made by PAC, PCB, and ACA often go unimplemented. The depart-
mental heads have shown apathy toward taking punitive actions against their
subordinates.[38] The situation has been aptly summarized by an observer
who says:
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
21/26
Public Accountability in Malaysia 125
The problem with the civil service is that the proverbial carrot and
stick do not come simultaneously. More often than not the stick does
not exist at all unless one is caught with ones pants down. One caneven get away with murder with the right contact and some luck. In
other words, the civil service is one big comfort zone.[39]
While the internal control system is weak and nonfunctional, an effective
monitoring of civil servants from outside is almost absent. The political lead-
ership in Malaysia has an apparent distrust to autonomous and powerful
watchdog bodies. As such, the country has yet to see the establishment of
either an autonomous anticorruption commission or the office of Ombudsman,
which have played vital roles elsewhere in weeding out corruption fromadministration. This has not only allowed the public servants to maintain their
discretion and, hence, their power, but also fostered all forms of bureaucratic
indulgence. Thus one finds endless stream of public complaints reported in
newspapers on nonfeasance and malfeasance of bureaucratic duties. In recent
years the civil service has recorded a 58% increase in formal complaints. Most
often these complaints are relating to the poor quality and delay in the service
provision, lack of responsiveness on part of providers, and irregularities of all
forms, despite clear government policies. Public interests seem to be of little
concern to many public servants; their abuses and pettiness are increasinglyclear in the complaints of aggrieved citizens.
Though innovations in the area of public management such as Clients
Charter, MAS, and MBS are presented as viable tools for enhancing the
governmental responsiveness and accountability, their impacts have remained
limited for reasons outlined above. Evidence shows that 20 percent of public
agencies are yet to formulate their Clients Charters and that those with
charters often fail to abide by them or to deliver what is promised in those
charters.[40] The Auditor Generals report indicates various weaknesses,
anomalies, and deficiencies in the area of financial management. It also pointsto the failures on part of the federal, state, and local governments to comply
with relevant rules and regulations; loss and embezzlement of public funds;
and improper monitoring and supervision.[41] This suggests that the innova-
tions in the field of financial management did not represent any breakthrough
in terms of ensuring financial accountability. Not surprisingly, Malaysia has
remained almost at the same level (33rd out of 102 countries in 2002) in the
global corruption perception index (CPI) of Transparency International. For
more details, see www.transparency.org.my
CONCLUSION
It is clear from the above discussion that despite a fairly comprehensive
institutional and legal arrangement, the current approach to bureaucratic
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
22/26
126 Siddiquee
accountability suffers from a multitude of weaknesses and deficiencies. These,
combined with those in the political and administrative culture of the country,
have an adverse effect on professionalism and integrity in the public service.It also shows that as far as public service ethics and accountability in Malay-
sia is concerned there is still much room for improvement. At the beginning
of the twenty-first century, when the need for good governance is more and
more pronounced everywhere, it is an imperative that the challenges and con-
straints are addressed and the nations public integrity system strengthened.
There is an obvious need to monitor and review the performance of existing
mechanisms and more so to develop comprehensive strategies to fight the
evil. The ACA, AGO, and other oversight bodies need to be strengthened in
terms of authority and resources. Since a comprehensive anticorruption legis-lation is already in place, there is a need to ensure vigorous enforcement of
rules and regulations alongside reorientation of public officials and align-
ment of public sector pay with that of the market. The neighboring Singapore
has emerged as one of the corruption-free societies, due mainly to the strict
enforcement of anticorruption laws, the policy of paying public servants ade-
quately, and the successful execution of anticorruption ethos throughout the
civil service. Hence, Malaysia has much to learn from the Singapore experi-
ence. While it is important to have proper education and nurturing of ethical
standards among the current and future public servants, at the same time it isimportant to strictly enforce codes of ethics in public service, widen public
access to information, and make public procurement and vital decisions more
open and transparent. The strengthening of parliamentary oversight, appoint-
ment of Ombudsman and/or an independent anticorruption commission can
go a long way in fighting this social evil.
While some improvements have already been made, further progress will
require reforms in the larger political and governmental systems. Changes
introduced in other institutional and procedural mechanisms are unlikely to
make any breakthrough if the political and governmental structure remainsunaltered. Despite all changes, the Malaysian system of government has
remained highly centralized, public participation in the process of governance
has been absent, and the local government system has been virtually ineffec-
tive. Such a system has undoubtedly strengthened the position of the bureau-
crats vis--vis the people. Political patronization of the collusive bureaucracy
has further undermined the prospect of holding them accountable. Thus, a
major revamp in the political and governmental system is called for if
enhanced and more effective public service accountability is desired. Malaysia
may also learn from the experiences of other Commonwealth countries likeHong Kong, Australia, and New Zealand, in addition to Singapore. However,
given the differences in economic, social, and cultural traditions, it may not be
feasible to adopt the same strategies everywhere. Continuous and consistent
efforts are required to learn from each others experience and to collaborate at
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
23/26
Public Accountability in Malaysia 127
the regional level for mutual benefits. The Malaysian leadership seems to be
well aware of this.
REFERENCES
1. Haque, M.S. Emerging Challenges to Bureaucratic Accountability: A
Critical Perspective. In Handbook of Bureaucracy, Ali Farazmand, Ed.;
Marcel Dekker Inc.: New York, 1994; 265285.
2. Paul, S. Accountability in Public Services: Exit, Voice and Control. World
Development, 1992, 20 (7), 10471060.
3. Based on who is accountable to whom, how, and for what, Carino identi-fies four different types of accountability: traditional, managerial, program,
and process accountability. For her, the traditional accountability focuses
on the compliance with rules and regulations while discharging administra-
tive, fiscal, and managerial responsibilities; the managerial accountability
is concerned with the efficiency and effectiveness in the use of resources.
Program accountability pays attention to results of government operations,
and, finally, process accountability emphasizes the procedures and meth-
ods of operation (see Carino, L.V. Administrative Accountability: A
Review of the Evolution, Meaning and Operationalization of a Key Termin Public Administration. Philippines Journal of Public Administration,
1983, XXVII (2), 118148). Likewise, Romzek and Dubnick separate four
major types of accountability: bureaucratic, legal, political, and profes-
sional. Bureaucratic accountability stresses the need to follow the rules and
procedures and close supervision. Legal accountability emphasizes on a
fiduciary or principal-agent relationship and advocates auditing, monitor-
ing, and other oversights. Political accountability focuses on the extent of
the responsiveness to the constituency. Finally, professional accountability
emphasizes the placement of experts in organizational positions whoseactions are guided by integrity and professionalism (Romzeck, B.S.;
Dubnick, M.J. Accountability in the Public Sector: Lessons from the
Challenger Tragedy. In Introduction to Public Administration: A Book of
Readings, J.S. Ott and E.W. Russel, Eds. Longman, 2001.
4. SeeNew Straits Times, April 29 and May 24, 2002.
5. The Prime Ministers Department could be seen as another manifestation
of the powerful executive in Malaysia. It is by far the most powerful unit
within the government not only because it is headed by the Prime Minister
but more so because it includes important agencies like the EconomicPlanning Unit, the Public Service Commission, the Elections Commission,
the Anti-Corruption Agency (ACA), MAMPU, the Attorney Generals
Office, and the National Oil Corporation.
6. In fact, the growth and expansion of bureaucracy in terms of personnel
employed and public expenditure incurred until 1990 was remarkable. An
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
24/26
128 Siddiquee
estimate shows that between 1960 and 1990 the Malaysian public service
witnessed a four-fold increase in the number of staff employed. On the
other hand, public expenditure increased almost 20 times during the sameperiod.
7. Bedlington, S.S. Malaysia and Singapore: The Building of New States,
Cornell University Press: Ithaca, 1978.
8. Though the Public Officers (Conduct & Discipline) Regulations (1993)
and civil and penal codes are among the rules that allow disciplinary
actions against errant public servants, the most significant legal instru-
ment to counter corruption in Malaysia, is the Anti-Corruption Act (1997)
(Act 575) that provides detailed framework for dealing with bribery and
other forms of corruption in the public service.9. Noor, Z.M. Anti-Corruption Mechanism and Strategies: The Malaysian
Experience, 2001,Mimeo.
10. Quah, J.S.T. Bureaucratic Corruption in ASEAN Countries: A Compar-
ative Analysis of Their Anti-Corruption Strategies, Journal of Southeast
Asian Studies, 1982, 13 (1), 153177.
11. Mansor, N.; Nordin, A. Public AccountabilityThe Malaysian Case. In
Issues and Challenges for National Development, Selected Papers Pre-
sented at the 21st Anniversary Conference of the Faculty of Economics
and Administration, University of Malaya, 1990; 267288.12. Ho, K.L. Bureaucratic Accountability in Malaysia: Control Mechanisms
and Critical Concerns. InHandbook of Comparative Public Administra-
tion in the Asia Pacific Basin, Wong, H-K; Chan, H.S., Eds.; Marcel Dek-
ker Inc.: New York, 1999;, 2345.
13. Mansor, N.; Nordin, A. Op. Cit.
14. Ho, K.L. Op. Cit.
15. Sarji, A. The Civil Service of Malaysia: Towards Efficiency and Effective-
ness, Government of Malaysia: Kuala Lumpur, 1996.
16. Chee, S. Public Accountability in Malaysia: Form and Substance. In Pub-lic Administration in the 1990s: Challenges and Opportunities, Pradhan,
G.B.N; Reforma, M.A., Eds.; EROPA: Manila, 1991; 105126.
17. Funston, J. Malaysia: Developmental State Challenged. In Government
and Politics in Southeast Asia, Funston, J., Ed.; Institute of Southeast
Asian Studies: Singapore, 2001;. 160202.
18. Xavier, J.A. Managing for Accountability. InReengineering the Public
Service: Leadership and Change in an Electronic Age, Karim, M.R.A.,
Ed.; Pelanduk Publications: Kuala Lumpur, 1999.
19. Sivalingam, G.; Peng Y.S. The System of Political and AdministrativeCorruption in a West Malaysian State, The Philippine Journal of Public
Administration, 1991 XXXV (3), 264286.
20. SeeNew Straits Times, May 23, 2002.
21. New Straits Times, April 15, 2002.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
25/26
Public Accountability in Malaysia 129
22. The 1999 annual report of the ACA reveals that 245 posts remained
vacant in 1999 out of 1227 sanctioned positions.
23. Even though it is justified as a means to insulate the agency from the pres-sures of the ruling party and to accord the ACA a very high status within
administrative hierarchy, it is fraught with danger of politicization. The
experience shows that elsewhere such an arrangement has facilitated the
abuse of the anticorruption agency by the executive to hide its misdeeds
and those of its close allies and at the same time to harass the political
opponents. Thus, instead of helping curb malfeasance and abuse of
power, it may serve as a political tool in the hands of the government.
24. Mansor, N.; Nordin, A. Op. Cit.
25. Ibid.26. Chee, S. Op. Cit.
27. Jain, R.B. Political Control of Bureaucracy in India. The Indian Journal of
Public Administration, 1998, XLIV (1), 116.
28. Chee, S. Op. Cit.
29. Funston, J. Op. Cit.
30. Esman, M.Administration and Development in Malaysia;Cornell Univer-
sity Press: Ithaca, 1972.
31. Puthucheary, M. The Politics of Administration: The Malaysian Experi-
ence;Oxford University Press: Kuala Lumpur, 1978.32. Hai, L.H, Public AdministrationThe Effects of Executive Dominance.
InDemocracy in Malaysia: Discourses and Practices, Wah, F.L.K.; Teik,
K.B. Eds.; Curzon Books: London, 2002; 165197.
33. Navaratnam, R.V. The Changing Role of the PDT in an Era of New
Developments. The Malaysian Management Review, 1984, 10 (3), 55
60.
34. Crouch, H. Government and Society in Malaysia, Cornell University
Press: Ithaca, 1996.
35. Hai, L.H. Op. Cit.36. For more on this, seeIbid, p. 190.
37. New Straits Times, May 24, 2002.
38. Ho, K.L. Op. Cit.
39. New Straits Times, August 16, 2002.
40. Siddiquee, N.A. Administrative Reform in Malaysia: Recent Trends and
Developments. Asian Journal of Political Science, 2002, 10 (1), 105130.
41. Laporan Ketua Audit Negara (Auditor Generals Report), 1998, 1999.
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012
8/2/2019 PSA CHAP 1
26/26
Downloadedby[UniversitiUtaraMalaysia]at04:3126Februa
ry2012