I HC QUC GIA H NI

TRNG I HC KINH T

--------o0o---------

PHNG ANH V

QUN L DCH V LOGISTICS

TI CNG TY C PHN LOGISTICS VINALINK

LUN VN THC S QUN L KINH T

CHNG TRNH NH HNG THC HNH

H Ni - 2015

I HC QUC GIA H NI

TRNG I HC KINH T

--------o0o---------

PHNG ANH V

QUN L DCH V LOGISTICS

TI CNG TY C PHN LOGISTICS VINALINK

Chuyn ngnh: Qun l Kinh t

M s: 60 34 04 10

LUN VN THC S QUN L KINH T

CHNG TRNH NH HNG THC HNH

NGI HNG DN KHOA HC: PGS.TS. T KIM NGC

XC NHN CA

CN B HNG DN

XC NHN CA CH TCH H

CHM LUN VN

H Ni - 2015

LI CAM OAN

Ti xin cam oan y l cng trnh nghin cu do ti thc hin di s

hng dn ca thy gio hng dn khoa hc. Cc s liu v trch dn c

s dng trong lun vn l trung thc, c ngun gc r rng v ng tin cy.

LI CM N

hon thnh chng trnh cao hc v vit lun vn ny , ti nhn

c s hng dn , gip v gp nhit tnh ca qu thy c Trng i

hc Kinh t - ai hoc Quc gia Ha Ni.

Trc ht , ti xin chn thnh cm n n quy thy c trng i hc

Kinh t, tn tnh hng dn, gip cho ti trong qu trnh hc tp.

Ti xin gi li bit n su sc n PGS.TS. T Kim Ngc dnh rt

nhiu thi gian v tm huyt hng dn nghin cu v gip ti hon thnh

lun vn tt nghip.

Mc d ti c nhiu c gng n lc, tm ti, nghin cu hon thin

lun vn, tuy nhin khng th trnh khi nhng thiu st, rt mong nhn c

nhng ng gp tn tnh ca quy thy c v cc bn.

MC LC

Danh mc cc t vit tt .............................................................................................. i

Danh mc cc bng ................................................................................................... iii

Danh mc cc hnh .................................................................................................... iv

M U ..................................................................................................................... 1

CHNG 1: TNG QUAN NGHIN CU V C S L LUN CA QUN

L DCH V LOGISTICS TI DOANH NGHIP.................................................. 5

1.1. Tng quan nghin cu ............................................................................................... 5

1.1.1. Cc cng trnh nghin cu v logistics v qun l dch v logistics 5

1.1.2. C hi v thch thc trong qun l dch v logistics nc ta hin nay..8

1.2. C s l lun ca qun l dch v logistics ti doanh nghip 12

1.2.1. Khi nim v phn loi v dch v logistics ..... 12

1.2.2. Qun l dch v logistics ti doanh nghip

............................. Error! Bookmark not defined.9

1.3. Kinh nghim qun l dch v Logistics ca cc cng ty logistics trong v ngoi

nc v bi hc kinh nghim cho Vinalink....Error! Bookmark not

defined.7

1.3.1. Kinh nghim ca cng ty Maersk LogisticsError! Bookmark not

defined.7

1.3.2. Kinh nghim ca cng ty Transimex ........ Error! Bookmark not defined.8

1.3.3. Bi hc kinh nghim cho Vinalink. .......... Error! Bookmark not defined.8

CHNG 2: KHUNG KH PHN TCH V PHNG PHP NGHIN

CU ...................................................................... Error! Bookmark not defined.30

2.1. Khung kh phn tch ............................................................................................... 30

2.1.1. Thit k m hnh nghin cu .................................................................... 30

2.1.2. Thu thp d liu th cp .......................................................................... 30

2.1.3. Phn tch d liu ..................................................................................... 30

2.2. Phng php nghin cu ........................................................................................ 31

2.2.1. Phng php thng k ............................................................................. 31

2.2.2. Phng php phn tch tng hp ............................................................. 31

2.2.3. Phng php so snh ............................................................................... 31

2.2.4. Phng php k tha ............................................................................... 32

CHNG 3: THC TRNG QUN L DCH V LOGISTICS TI CNG TY

C PHN LOGISTICS VINALINK ....................................................................... 33

3.1. Tng quan v cng ty C phn Logistics Vinalink ............................................... 33

3.1.1. Cc thng tin chung v cng ty ................................................................ 33

3.1.2. Chc nng, nhim v ................................................................................ 35

3.1.3. M hnh qun tr, t chc kinh doanh v b my qun l ....................... 36

3.1.4. c im v cc ngun lc ca cng ty ................................................... 37

3.1.5. Kt qu hot ng kinh doanh ca Cng ty qua cc nm ....................... 41

3.2. Thc trng qun l dch v logistics ti cng ty C phn Logistics Vinalink giai

on 2012-1014 .............................................................................................................. 43

3.2.1. Dch v khch hng .................................................................................. 43

3.2.2. Qun l kho .............................................................................................. 46

3.2.3. Vn ti hng ha quc t bng ng bin v ng hng khng ......... 48

3.2.4. Vn chuyn ng b ............................................................................... 50

3.2.5. Dch v khai thu Hi quan ..................................................................... 53

3.2.6. To lin kt trong chui dch v logistics ................................................ 55

3.3. Nhn xt v qun l dch v logistics ti Cng ty C phn Logistics Vinalink .. 56

3.3.1. Thnh tu ................................................................................................. 56

3.3.2. Hn ch v nguyn nhn. ......................................................................... 57

CHNG 4: GII PHP HON THIN QUN L DCH V LOGISTICS TI

CNG TY C PHN LOGISTICS VINALINK ..................................................... 60

4.1. nh hng qun l dch v Logistics ti VinalinkError! Bookmark not

defined.

4.1.1. nh hng pht trin dch v Logistics ca cng ty n nm 2020Error!

Bookmark not defined.

4.1.2. Mc tiu qun l dch v Logistics ca cng ty n nm 2020 ........ Error!

Bookmark not defined.

4.2. Gii php v kin ngh .......................................... Error! Bookmark not defined.

4.2.1. Gii php ch yu hon thin qun l dch v Logistics ti cng ty C

phn Logistics Vinalink ........................................ Error! Bookmark not defined.

4.2.2. Kin ngh vi Nh nc ............................. Error! Bookmark not defined.

4.2.3. Kin ngh vi Hip hi ............................................................................. 75

KT LUN ............................................................... Error! Bookmark not defined.

Danh mc ti liu tham kho .................................................................................... 11

i

DANH MC CC T VIT TT

STT K hiu Nguyn ngha ting Anh Nguyn ngha ting Vit

1 ACS Air Cargo Services of

VietNam

Cng ty C phn Dch v Hng

ha Hng khng

2 AWB Air Way Bill Vn n hng khng

3 BHXH Bo him x hi

4 BHYT Bo him y t

5 BL Bill of Lading Vn n ng bin

6 CNTT Cng ngh thng tin

7 C/O Certificate of Origin Chng nhn xut x

8 DN Doanh nghip

9 EDI Electronic data interchange H thng trao i d liu in t

10 ERP Enterprise Resources planning H qun tr doanh nghip tch hp

11 FIATA International Federation of

Freight Forweader Association

Lin on cc hip hi Giao

nhn kho vn Quc t

12 GDP Gross Domestic Product Tng sn phm quc ni

13 GPS Global Positioning System H thng nh v Ton cu

14 GTVT Giao thng vn ti

15 QLNN Qun l nh nc

16 IATA International Air Transport

Association

Hip hi Vn ti Hng khng

Quc t

17 ICD Inland Container Depot im thng quan ni a

ii

18 JIT Just in time ng thi im cn thit

19 NCTS Noi Bai Cargo Terminal

Services

Cng ty C phn Dch v Hng

ha Ni Bi

20 NVOCC Non vessel Operatting

common Carrier

Ngi kinh doanh vn chuyn

khng s hu tu

21 PO Purchase Order n t hng

22 SCM Supply chain managment Qun l chui cung ng

23 SCSC Saigon Cargo Service

Corporation

Cng ty C phn Dch v Hng

ha Si Gn

24 SOP Standard Operating Procedure Quy trnh vn hnh chun

25 TCS Tan Son Nhat Cargo Services Cng ty TNHH Dch v Hng

ha Tn Sn Nht

26 TP.HCM Thnh ph H Ch Minh

27 XNK Xut nhp khu

28 WCA World Cargo Alliance Lin minh Hng ha Th gii

29 WTO World Trade Organization T chc Thng mi Th gii

iii

DANH MC CC BNG

STT Bng Ni dung Trang

1 Bng 3.1 Danh mc cc cng ty u t lin kt 33

2 Bng 3.2 C cu ngun nhn lc cng ty theo trnh

chuyn mn 34

3 Bng 3.3 Danh mc cc cng trnh xy dng 35

4 Bng 3.4 Danh mc my mc thit b ca cng ty 36

5 Bng 3.5 Tnh hnh thc hin cc ch tiu kinh t ch

yu (2012-2014) 37

6 Bng 3.6 Kt qu kinh doanh qua cc nm 38

7 Bng 3.7 Doanh thu theo tng loi dch v 41

8 Bng 3.8 Quy trnh qun l hng ti kho 43

9 Bng 3.9 C cu th trng quc t ca cng ty 44

10 Bng 3.10 T l xe giao hng ng gi qua cc nm 48

11 Bng 3.11 Lng t khai c thng quan theo cc nm 50

iv

DANH MC CC HNH

STT Hnh Ni dung Trang

1 Hnh 1.1 Chui logistics t sn xut n tiu dng 10

2 Hnh 2.1 M hnh nghin cu 27

3 Hnh 3.1 M hnh qun tr v c cu b my qun l 32

1

M U

1. Tnh cp thit ca ti

Trn th gii, dch v logistics qua nhiu giai on pht trin, n nay

ang trong thi k qun tr chui cung ng (SCM) vi c trng ni bt l pht

trin quan h i tc, kt hp cht ch gia nh sn xut, nh cung cp vi

ngi tiu th v nhng bn lin quan. Vi tc tng trng bnh qun hng

nm t 20%-25%, logistics v ang tr thnh mt ngnh dch v y trin

vng ti Vit Nam, gp phn quan trng vo vic pht trin kinh t t nc.

Theo ng l trnh cam kt ca Vit Nam khi gia nhp T chc Thng mi

Th gii (WTO), thi im 11/01/2014 doanh nghip 100% vn nc ngoi

chnh thc tham gia th trng logistics cung ng cc dch v kho bi v dch v

i l vn ti hng ha. y l thch thc ln i vi doanh nghip trong nc khi

m cc doanh nghip nc ngoi ang u t v kinh doanh si ng ti Vit Nam,

nht l trong lnh vc cung cp dch v trn gi vi trnh cng ngh hin i, k

thut qun l tin tin, b dy kinh nghim cng uy tn c trm nm. Trong khi ,

hu ht doanh nghip logistics ca nc ta ng vai tr nh nhng nh cung cp

dch v v tinh cho cc cng ty logistics nc ngoi. Hin ti, nhiu doanh nghip

vn ch dng li vic cung cp cc sn phm dch v c bn, n l nh vn

chuyn, kho bi, lm th tc hi quan, m thiu hn nhng dch v mang li gi

tr gia tng cao. Thc t, doanh nghip ca chng ta mi ch p ng c khong

nhu cu th trng vi mt danh mc ngho nn v cc loi hnh dch v logistics.

Vy cc doanh nghip kinh doanh dch v logistics c nhng ng

thi g trc bin i to ln trong th trng kinh doanh y si ng ny thi

gian ti? Ngoi vic nng cao sc cnh tranh thng qua u t c s h tng,

trang thit b, cng ngh thng tin, nhn lc chuyn nghip hay pht trin dch

v mi th vic tng cng qun l dch v logistics tr thnh vn sng

http://unionlogistics.vn/

2

cn i vi cc doanh nghip kinh doanh dch v logistics Vit Nam ni

chung trong c Cng ty C phn Logistics Vinalink.

Cng ty C phn Logistics Vinalink vi mc tiu tr thnh mt trong

nhng nh cung cp dch v logistics chuyn nghip hng u ca Vit Nam

v ang ch trng u t pht trin c s h tng cc u mi trng im,

nh Hi Phng, Nng, thnh ph H Ch Minh hng ti m rng v a

dng ha cc loi hnh dch v logistics.

Hin nay, ngoi vic khng ngng ci tin, hon thin nhng dch v

m Cng ty ang sn c Vinalink cng cung cp thm mt s dch v mi,

nh kho bo qun hng, vn ti hng ha,... vi mc ch pht trin thnh

cng chui dch v Logistics. Tuy nhin, cho n nay nhng dch v ny vn

ch dng li mc trung bnh m cha mang li li nhun ti a cng nh s

k vng ca khch hng. Nguyn nhn l do cch thc qun l v trin khai

hot ng logistics ca Cng ty Vinalink cn nhiu hn ch.

nng cao kh nng cnh tranh hn na ca Cng ty C phn

Logistics Vinalink vn quan trng t ra l Cng ty phi tm kim nhng

gii php thch hp hon thin qun l dch v logistics trong thi gian ti.

Trn phng din , ti chn ti Qun l dch v logistics ti cng ty

C phn Logistics Vinalink cho lun vn thc s ca mnh.

Lun vn s tr li cho cu hi nghin cu sau:

1. V sao dch v logistics do Vinalink cung cp cn yu v ri rc?

2. Cng ty C phn Logistics Vinalink s lm g hon thin qun l

dch v logistics?

2. Mc ch v nhim v nghin cu

2.1. Mc ch nghin cu

Trn c s phn tch thc trng qun l dch v logistics ti cng ty C

phn Logistics Vinalink, lun vn xut gii php hon thin qun l dch

v logistics ti cng ty C phn Logistics Vinalink.

3

2.2. Nhim v nghin cu

- Lm r c s l lun qun l dch v logistics ca doanh nghip.

- Phn tch thc trng qun l dch v logistics ca Cng ty C phn

Logistics Vinalink ch ra nhng mt thnh cng, nhng tn ti, hn ch v

nguyn nhn cn khc phc trong qu trnh hon thin qun l dch v

logistics ti cng ty.

- xut cc gii php hon thin qun l dch v logistics ti Cng

ty C phn Logistics Vinalink trong nhng nm ti.

3. i tng v phm vi nghin cu

3.1 i tng nghin cu

Qun l dch v logistics ti Cng ty C phn Logistics Vinalink.

3.2. Pham vi nghin cu

- Phm vi thi gian:

S liu thng k v kho st phc v nghin cu c thu thp t nm

2012 n ht nm 2014. Tm nhn ca cc gii php c th n nm 2020.

- Phm vi v khng gian:

ti tp trung nghin cu su vo qun l dch v logistics trong chi

cung ng (Supply Chain) ti Cng ty C phn Logistics Vinalink, trong mi quan

h vi cc th trng chnh ca cng ty, cc i tc chnh m cng ty c quan h

v mt vi cng ty logistics khc khng c quan h trc tip nhng c nhng nt

tng ng vi cng ty nhm mc ch hc hi kinh nghim v so snh i chng.

4. ng gp khoa hc

- H thng ha l lun qun l dch v logistics ca doanh nghip.

- Phn tch kinh nghim qun l dch v logsitics ca cc cng ty

logistics trong v ngoi nc.

- Phn tch r thc trng qun l dch v logsitics ca Cng ty C phn

Logistics Vinalink.

4

- a ra cc gii php hon thin qun l dch v logsitics ca Cng ty.

5 . Kt cu ca lut vn

Ngoi phn m u v kt lun, lun vn c kt cu gm 04 chng:

Chng 1: Tng quan nghin cu v c s l lun ca qun l dch v

logistics ti doanh nghip.

Chng 2: Phng php nghin cu.

Chng 3: Thc trng qun l dch v logistics ti cng ty C phn

Logistics Vinalink.

Chng 4: Gii php hon thin qun l dch v logistics ti cng ty

C phn Logistics Vinalink.

5

CHNG 1: TNG QUAN NGHIN CU V C S L LUN CA

QUN L DCH V LOGISTICS TI DOANH NGHIP

1.1. Tng quan nghin cu

1.1.1. Cc cng trnh nghin cu v logistics v qun l dch v logistics

Lin quan ti ti lun vn c nhiu cng trnh nghin cu, tiu

biu l:

* Cc cng trnh nghin cu v logistics:

- Cc sch chuyn kho chnh:

(1) Logistics - Nhng vn c bn, do on Th Hng Vn ch bin

2003, Nh xut bn Lao ng - x hi, H Ni. Trong cun sch ny, cc tc gi

tp trung vo gii thiu nhng vn l lun c bn v logistics nh khi nim,

lch s hnh thnh v pht trin ca logistics, phn loi logistics, kinh nghim

pht trin logistics ca mt s quc gia trn th gii.

(2) Qun tr logistics Nh xut bn Thng k, H Ni 2006. Cun

sch tp trung vo nhng ni dung ca qun tr logistics nh khi nim qun

tr logistics, cc ni dung ca qun tr logistics nh dch v khch hng, h

thng thng tin, qun tr d tr, qun tr vt t, vn ti, kho bi.

(3) Qun tr logistics kinh doanh do Nguyn Thng Thi v An Th

Thanh Nhn ch bin Nh xut bn Thng k, H Ni 2011. Gio trnh ny

dnh chng u tin gii thiu tng quan v qun tr logistics kinh doanh

nh khi nim v phn loi logistics, khi nim v mc tiu ca qun tr

logistics, m hnh qun tr logistics, cc qu trnh v chc nng logistics c

bn. 5 chng cn li i su vo ni dung qun tr logistics c th nh dch v

khch hng, qun tr d tr, qun tr vn chuyn, qun tr cc hot ng

logistics h tr, thc thi v kim sot logistics.

- Cc ti, d n trng im:

6

(4) ti nghin cu khoa hc cp B ca B Thng mi Logistics

v kh nng p dng, pht trin logistics trong cc doanh nghip kinh doanh

dch v vn ti giao nhn Vit Nam, do Nguyn Nh Tin Trng i hc

Ngoi thng lm ch nhim v cc cng s thc hin 2004, ti tp trung

nghin cu kha cnh dch v vn ti, giao nhn hng ho. Cng trnh ny

phc ha mt cch nhn tng quan v dch v logistics ni chung v kh nng

pht trin dch v, giao nhn hng ha Vit nam;

(5) ti nghin cu khoa hc c lp cp Nh nc Pht trin cc

dch v logistics nc ta trong iu kin hi nhp quc t do ng nh

o Vin Nghin cu Kinh t v Pht trin, Trng i hc Kinh t quc dn

ch nhim c thc hin trong 2 nm 2010, 2011 vi s tham gia ca nhiu

nh khoa hc v tin hnh thu thp s liu thng qua iu tra, phng vn 10

tnh, thnh ph trong c nc. y l mt cng trnh nghin cu khoa hc

quy m nht cho n nay lin quan n logistics Vit Nam. Ch yu tp

trung phn tch cc dch v logisitcs ch yu ca cc doanh nghip sn xut

kinh doanh trn a bn H Ni... Trong khun kh ti ny, 2 cun sch

chuyn kho c xut bn, cun sch chuyn kho th nht (6) sch

Logistics - Nhng vn l lun v thc tin Vit Nam, tp hp 26 bo

co khoa hc ti hi tho ca ti do ng o cc nh khoa hc, nh nghin

cu v nhng ngi hot ng logistics thc tin Vit Nam tham lun ti

hi tho. Kt qu nghin cu ca ti c gii thiu mt cch y v

chi tit trong cun sch tham kho th hai (7) sch Dch v logistics Vit

Nam trong tin trnh hi nhp quc t ng nh o Nguyn Minh Sn

(ng ch bin) Nh xut bn Chnh tr quc Gia.

* Cc cng trnh nghin cu v qun l dch v logistics:

(8) Qun l nh nc i vi dch v logistics cng Hi Phng,

Lun n tin s, chuyn ngnh Qun l kinh t, Vin Nghin cu qun l kinh

7

t Trung ng (2015) ca Nguyn Quc Tun, Lun vn h thng ha cc

vn l lun lin quan n qun l nh nc (QLNN) i vi dch v

logistics cng bin; nh gi thc trng QLNN i vi dch v logistics

cng Hi Phng. Xc nh cc nguyn nhn, cc vn yu km trong QLNN

i vi dch v logistics cng Hi Phng, xc nh cc yu t tc ng n

kt qu QLNN i vi dch v logistics cng Hi Phng ng thi kin ngh

vi cc cp QLNN v a ra cc gii php i mi QLNN i vi dch v

logistics cng Hi Phng.

(9) Hi ngh chuyn v quy hoch, qun l khai thc cng bin v

logistics do B Giao thng Vn ti (GTVT) t chc ngy 29/9/2012 ti H

Ni. Cc i biu i din cho Hi Phng, B Ra Vng Tu u cho rng

pht trin cng bin gn lin vi logistics l hng i tt yu, nhng cn c s

qun l thng nht, ng b t trung ng n a phng, s phi hp ca

nhiu c quan b ngnh, ng thi phi to ra c c ch chnh sch c th

hn th mi t hiu qu cao.

(10) Bi vit xut xy dng trung tm dch v hu cn cng bin

ti khu vc cng bin Hi Phng ca ng Cng Xng Khoa Kinh t vn

ti bin, Trng i hc Hng hi, ng trn Tp ch Khoa hc Cng ngh

Hng hi S 28 11/2011, bi vit cho bit vic xy dng trung tm dch v

hu cn cng bin c vai tr ln trong chui vn ti. N ng vai tr thu gom,

phn loi v lm cc th tc cn thit cho hng ho xut nhp khu. V vy,

gp phn lm gim thi gian ng hng v gim ti a cc chi ph lin quan.

Nu ra c vai tr, tc dng v cc chc nng chnh ca Trung tm dch v

hu cn cng bin, cng kinh nghim ca cc quc gia trn th gii. Thng

qua vic nh gi thc trng hot ng ca dch v hu cn cng ti khu vc

cng bin c Hi Phng, bi vit a ra nhng l do cn thit phi xy

dng Trung tm dch v hu cn cng bin ti khu vc cng bin mi ca Hi

8

Phng. Trn c s khu vc a l, bi vit xut cc phng n xy dng

Trung tm dch v hu cn cng bin, gp phn nng cao nng lc ca khu

vc cng bin Hi Phng.

Tm li c rt nhiu cc cng trnh nghin cu v dch v logistics v

qun tr dch v logistics nh cc ti liu (1), (2), (3) lm r c khi

nim dch v logistics v qun tr dch v logistics, ng thi a ra cc

phng php nhm qun tr lnh vc dch v ny mt cch c hiu qu. Cc

cng trnh nghin cu (4), (5), (6), (7), tp trung nghin cu v khng nh gi

tr ca dch v logistics i vi s pht trin kinh t Vit Nam, l thuyt ha

v phng php, cch thc qun l dch v logistics, nh gi tng th v

hot ng dch v logistics Vit Nam v a ra mc tiu, chin lc cho

dch v logistics Vit Nam.

Cc cng trnh nghin cu (8), (9), (10) tp trung nghin cu v dch v

logistics cng bin v QLNN v dch v logistics cng bin, cng trnh ny

h thng ha v dch v logistics cng bin, khng nh vai tr ca dch v

logistics cng bin trong nn kinh t quc dn, ng thi ra phng hng

nhm pht trin c hiu qu i vi dch v logistics cng bin Hi Phng.

Tuy nhin, cha c mt nghin cu no cp n qun l dch v logistics

ti cng ty C phn Logistics Vinalink.

1.1.2. C hi v thch thc trong qun l dch v logistics nc ta hin nay.

Sau 8 nm Vit Nam gia nhp T chc Thng mi Th gii (WTO),

th trng dch v logistics Vit Nam c s chuyn bin tch cc vi s lng

cc doanh nghip hot ng trong ngnh pht trin nhanh v c tc tng

trng cao. Nu nhn vo tc pht trin thng mi nc ta, cng l mc

tiu pht trin ca ngnh dch v logistics, s thy kim ngch xut nhp khu

tng ln 1,86 ln, th trng bn l trong nc tng bnh qun 20-25%/nm

v kt qu, ngnh dch v logistics cng tng tng ng 20-25%/nm. Tuy

9

nhin, theo thng k cho thy cc cng ty logistics Vit Nam mi ch hot

ng trong phm vi ni a hay mt vi nc trong khu vc, v ch yu lm

i l hoc m nhn tng cng on cho cc doanh nghip logistics quc t.

Trong khi , cc cng ty nc ngoi (khong 25 cng ty a quc gia, chim

ti 70-80% th phn cung cp dch v logistics Vit Nam) vi phm vi hot

ng gn 100 quc gia khc nhau. y l mt trong nhng cn tr cho cc

doanh nghip Vit Nam cung cp cc dch v trn gi cho khch hng. Bi l,

trong xu th ton cu ha, ch hng thng c xu hng thu ngoi t rt

nhiu quc gia v lnh th trn th gii. Mc d c th tnh n vai tr ca

cc i l m cc cng ty Vit Nam thit lp cc quc gia khc, nhng quan

h ny thng kh lng lo v khng ng nht.

y chnh l nhng nguyn nhn c bn lm cho nng lc cnh tranh

ca cc doanh nghip logistics Vit Nam thp, thua xa so vi cc doanh

nghip nc ngoi hin nay l iu d hiu v cc doanh nghip Vit Nam

ch yu vn ng vai tr l v tinh cho cc cng ty logistics nc ngoi,

ch m nhn mt s dch v n l trong hot ng logistics nh lm th tc

hi quan, cho thu phng tin vn ti, kho bi Trong bi cnh khi m hot

ng xut nhp khu ca Vit Nam ngy cng pht trin, thng mi ni a

ngy cng m rng, nhu cu dch v logistics cng gia tng th y l vn

cn phi c bit quan tm, khc phc hn ch thua thit ngay trn sn

nh i vi lnh vc c coi l ngnh dch v c s h tng ca nn kinh

t, khng ch em li ngun li to ln i vi t nc m cn c vai tr quan

trng trong i mi m hnh tng trng v c cu li nn kinh t hin nay.

1.1.2.1. Thch thc

Trn con ng thc hin mc tiu hi nhp ngnh logistics, Vit Nam

cng ang i mt vi nhiu thch thc nh: C s h tng cho hot ng

logistics ngho nn v thiu ng b, hn ch, dn n chi ph logistics ca Vit

10

Nam cn cao hn nhiu so vi cc nc; Doanh nghip logistics quy m nh,

hot ng manh mn v thiu tnh chuyn nghip, song tnh hp tc v lin kt

to ra sc cnh tranh li cn rt yu nn lm cho kh nng cnh tranh thp, v y

l tin l xu to cho cc doanh nghip nc ngoi chim lnh th trng ngnh

logistics non tr ca Vit Nam; thiu ht ngun nhn lc logistics c o to

bi bn v c trnh qun l logistics; mi trng php l cn nhiu bt cp, s

khc bit v h thng lut php, thng quan hng ho v cc th tc hnh chnh l

nhng thch thc i vi nc ta trong hi nhp v logistics.

Nhiu c quan chc nng, cc nh qun l, cng nh cc doanh nghip

cha nhn thc y v tm quan trng ca ngnh. Nhn chung, khi ni n

i tng s dng dch v logistics (cc cng ty thng mi, cc doanh

nghip xut nhp khu, cc doanh nghip ch bin sn xut), cc c quan

qun l cng nh cc doanh nghip cha nh gi ht c tm quan trng

ca vic qun l dch v logistics v chui cung ng, c bit l cc cng

on cn li t cng trong nc n tay ngi tiu dng cui cng.

Khun kh php lut iu chnh cc hot ng logistics hin nay

khng cn ph hp, thiu cp nht cc nh ch cn thit trong lnh vc logistics

quc t. V vy, th trng dch v logistics vn cn thiu tnh minh bch, cnh

tranh cha lnh mnh, cha to iu kin pht trin bn vng cho ngnh.

C s vt cht h tng cn chm pht trin cng l mt hn ch ln i

vi s pht trin ca logistics.

Hot ng ca chnh cc doanh nghip logistics cn nhiu hn ch, c

v quy m hot ng, vn, ngun nhn lc

Thiu s kt ni gia doanh nghip xut khu v doanh nghip logistics.

11

DANH MC TI LIU THAM KHO

Ting Vit

1. B Cng thng - Vin Nghin cu Thng mi, 2006. Nghin cu kinh

nghim quc t v dch v hu cn (logistics) v bi hc kinh nghim rt

ra cho Vit Nam. ti nghin cu khoa hc cp B.

2. Chnh ph, 2007. Ngh nh s 140/2007/N-CP Quy nh chi tit lut

Thng mi v iu kin kinh doanh dch v logistic v gii hn trch

nhim i vi thng nhn kinh doanh dch v logistics. H Ni.

3. Nguyn Vn Chng, 2007. Pht trin dch v logistics khi Vit Nam hi

nhp WTO, Tp ch Hng hi online.

4. D n H tr Thng mi a bin EU - Vit Nam MUTRAP III, 2011.

Cc tham lun trong Din n logistics v dch v cng bin Vit Nam

trong bi cnh hi nhp kinh t. Vng Tu 3/2011.

5. ng nh o, 2010, 2011. Pht trin cc dch v logistics nc ta

trong iu kin hi nhp quc t. ti NCKH c lp cp Nh nc,

Vin Nghin cu Kinh t v Pht trin, Trng i hc Kinh t quc dn.

6. ng nh o v Nguyn Minh Sn, 2012. Dch v logistics Vit Nam

trong tin trnh hi nhp quc t. Vin Nghin cu Kinh t v Pht trin,

Trng i hc Kinh t quc dn. H Ni: Nxb Chnh tr quc gia.

7. ng nh o v cng s, 2011. Logistics: Nhng vn l lun v

thc tin Vit Nam. Vin Nghin cu Kinh t v Pht trin, Trng i

hc Kinh t quc dn. H Ni: Nxb i hc Kinh t quc dn.

8. Th Ngc ip, 2012. Logistics v c hi pht trin Vit Nam.

Trng i hc Giao thng vn ti H Ni.

9. Phan Huy ng, 2012. Qun l nh nc v kinh t. H Ni: Nh xut

bn i hc Quc gia H Ni.

12

10. inh L Hi H, 2010. Thc trng v cc gii php pht trin cc dch v

logistics ch yu nc ta trong hi nhp kinh t quc t. Chuyn s

15, thuc ti Nghin cu khoa hc cp nh nc: Pht trin dch v

logistics nc ta trong iu kin hi nhp kinh t quc t. M s TL

2010T/33, Vin Nghin cu Kinh t v Pht trin, Trng i hc Kinh

t quc dn H Ni.

11. Trn S Lm v nhm nghin cu, 2011. Kinh nghim pht trin trung

tm logistics ti mt s nc trn th gii v bi hc cho Vit Nam. ti

M s B2010 - 08 68. Trng i hc Ngoi thng H Ni.

12. Quc hi nc CHXHCN Vit Nam, 2005. Lut Thng mi. Nh xut

bn Chnh tr quc gia.

13. L Nguyn Cao Ti, 2012. Pht trin dch v cng bin ti Thnh ph

Nng. Lun vn Thc s. Trng i hc Nng.

14. Lin Hp Quc, kha o to quc t v vn ti a phng thc v qun

l logistics, Trng i hc Ngoi Thng, thng 10/2002.

15. Nguyn Thng Thi v An Th Thanh Nhn, 2011. Gio trnh Qun tr

logistics kinh doanh. Trng i hc Thng mi, Nh xut bn Thng k.

16. Th tng Chnh ph, 2009. Quyt nh 2190/2009/Q-TTg ph duyt

Quy hoch pht trin h thng cng bin Vit Nam n nm 2020, nh

hng n 2030.

17. Th tng Chnh ph, 2011. Quyt nh 175/2011/Q-TTg ph duyt Chin

lc tng th pht trin lnh vc dch v ca Vit Nam n nm 2020.

18. Nguyn Thanh Thy, 2009. Khi nim v m hnh logistics cng bin.

Tp ch Khoa hc Cng ngh Hng hi, S 17 4/2009.

19. Nguyn Nh Tin, 2004. Logistics v kh nng p dng, pht trin

logistics trong cc doanh nghip kinh doanh dch v vn ti giao nhn

Vit Nam. H Ni: Trng i hc Ngoi thng.

13

20. Hong Ton v Mai Vn Bu, 2008. Gio trnh qun l nh nc v

kinh t. Nh xut bn Trng i hc Kinh t quc dn.

21. Nguyn Quc Tun, 2015. Qun l nh nc i vi dch v logistics cng

Hi Phng. Lun n tin s, Vin Nghin cu qun l kinh t Trung ng.

22. on Th Hng Vn, 2003. Logistics - Nhng vn c bn. H Ni: Nh

xut bn Lao ng - X hi.

23. on Th Hng Vn, 2006. Qun tr Logistics. H Ni: Nh xut bn

Thng k.

24. ng Cng Xng, 2011. xut xy dng trung tm dch v hu cn

cng bin ti khu vc cng bin Hi Phng. Tp ch Khoa hc Cng ngh

Hng hi, S 28 11/2011.

Ting Anh

25. Amos Paul, 2007. Responding to global logistics trends with a national

logistics strategy. World Bank, Washington DC.

26. Ballou, R. H, 2004. Business logistics/supply chain management. 5th

edition, Pearson Prentice Hall, USA.

27. Cohen, S. and Joseph Roussel, 2005. Strategic Supply Chain Management

- the 5 disciplines for top performance. The Mc-Graw Hill.

28. Christopher, M., 1998. Logistics and Supply Chain Management.

McGraw - Hill, New York.

29. Dimitrov, P., 2002. National Logistics Systems. International Institute for

Applied Systems Analysis, Austria.

30. Douglas M. Lambert, James R. Stock, Lisa M.Ellram, 1998.

Fundamentals of Logistics management. McGraw-Hill.

31. Ma Shuo, 1999. Logistics and Supply Chain Management, World

Maritime University.

14

32. Nomura Research Institute, 2002. Vietnam logistics development, trade

facilitation and the impact on poverty reduction. Japan.

33. Sullivan, F., 2006. Vietnam transportation and logistics: opportunities

and challenges. APL Logistics.

34. Tseng, Y., Wen, L. Y. and Taylor, M., 2005. The role of transportation in

logistics chain. University of South Australia.