QUV TAc HOAT £lONG. .CUA CONG TV TNHH MQT THANH VIEN

HERBALIFE VIET NAM.

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AM KET HAI LONG VE SAN PHAM HERBALIFE

Herbalife dam bao ve chat 1U'Q'ngcua cac san pharn mang thuonq hieu Herbalife va chunq nhan rang cacsan pharn nay dU'Q'csan xuat trong quy trinh nqhiern ng~t, dap ung cac tieu chuan ve an toan v~ sinh phuhop nhu eau SLr dunq cua khach hang. Darn Bao Hai Long la chinh sach U'Udai d~c biet cua Herbalife danhc 0 Thanh Vien va Khach Hang.

hung toi tl,l' tin rang khach hang cua chunq toi se cam thay hai long doi voi san pharn Herbalife tren rnoip U'O'ngdien. Tuy nhien, trong tnronq hop vi met Iy do nao do, khach hang ban le khonq hoan toan hai longve bat ky san pharn nao cua Herbalife dU'Q'cmua tCl'Thanh Vien cua Herbalife, trong thoi han 30 nqay ke tCl'nqay Khach Hang nhan dU'Q'csan ph~m, Khach Hang c6 the yeu eau Thanh Vien do hoan tai tien. Khach

ang se dU'Q'ChU'&ng dan de tra lai nhCmg phan san pharn chua SLr dunq, hoac nhan goc cua san pharn,ho~c hQPsan pharn rang, cunq voi ban sac cua H6a Don Ban Le, cho Thanh Vien rna Khach Hang da mua.

hanh Vien phai hoan lai cho khach hang toan be so tien bang vot gia mua san pharn hoac doi cho khachang cac san pharn khac cua Herbalife.

TU'O'ng tl,l' nhu' vifly, phu thuoc vao rnot so dieu kien nhat dinh, doi voi cac Thanh Vien mua san pharnhlerbalife de tieu dung ea nhan rna khong hai long v&i san pharn, he c6 the tra lai san pharn cho Herbalifetfong vonq 30 nqay (tlnh tCl'nqay nhan duoc san pharn) de dU'Q'Cdoi lai cac san pharn khac. £)e tien hanh\(i~c hoan tra san pharn, hay lien h~ Phonq Dich Vl,JPhan Phoi qua so (08) 38279191.

Thanh Vien phai ton tronq cam ki!t nay.

Cam Ket Hai Long Ve San Pharn Herbalife chl bi gi&i han b&i cac dieu khoan cua cac cam ket Cl,Jthe dU'Q'Cdlnh kern hoac dU'Q'cghi tren bao bl d6ng g6i cua met so san pharn nhat dinh, va khong ap dunq doi voi batky san pharn nao bi co y gay hu hang hoac khong duoc SLr dl,Jngdung each, Neu met khach hang mua lebat ky khOng hai long ve san pham thl Thanh Vien phai tuyet doi tuan thu cam ket nay rnot each nhanhch6ng va lich su' theo quy trinh hU'&ng dan sau day.

Thanh Vien duoc yeu eau phai dien day du va cung cap Don £)~t Hang Ban Le chinh thuc cua Herbalife chotCl'nggiao dich da thuc hien. £)ieu nay rat quan tronq de khach hang biet dU'Q'cthong tin lien h~ cua ThanhVien khi c6 nhu eau mua them san pham hoac giai dap thac rnac.... Thanh Vien phai giCrlai rnot ban sac cuaDon Dat Hang Ban Le de hru trCr,nho d6 ho c6 the theo sat dU'Q'Ckhach hang cua minh.

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Trong trtro'nq hop khach hang yeu eau hoan tien lai, Thanh Vien phai hoan tat Don Yeu Cau Hoan Lai Tien,ban sac cua rnau don nay duoc dinh kern t;;ti muc "Cac Mau Don" trong quyen nay. Thanh Vien phai tinhtoan so tien phai hoan tra hoac chuan b] cac san pharn khac de doi lai cho khach hang, sau do yeu eaukhach hang ky ten vac Don Yeu Cau Hoan Lai Tien va nhanh ch6ng hoan tien hoac doi lai cac san phamkhac cho khach hang.

Sau do, trong vonq 30 nqay ke tCl'nqay thuc hien viec hoan tra cho khach hang, Thanh Vien nQP lai choHerbalife Don Yeu Cau Hoan Lai Tien kern theo met ban sac cua Don £)~t Hang Ban Le goc cua khachhang, cunq voi phan san pham chua SLr dunq, hoac nhan cua san pharn goc hoac hQPsan pharn rang. Ngaysau khi nhan dU'Q'Cday du cac giay to can thiet, Herbalife se thu cac san pharn hoan tra va doi cho ThanhVien san pham thay the c6 qia tr] tU'O'ngdU'O'ng.Khi Thanh Vien hoan tra san pharn, c6 the phla Conq tyHerbalife se c6 met so eau hoi de tlm hieu Iy do cua su' hoan tra.

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IAI THicH THUAT NGO'.CaC thuat ngCPdU'&i day dU'Q'C stY dl,mg thU'cyng xuyen trong toan bQ van ban nay. MQt so thuat ngCPduochieu theo nghTa rieng cua Herbalife, vi v$y vui long tlrn hieu re y nghTa cua cac thuat ngCPnay va be sungv 0 von tu vl,mg cua ban canq som canq tot.

T ~n Hoa H6ng (Commission): La khoan tien chenh lech giCPa gia mua duoc chiet khau cua NgU'CYiBaoT Q' va qia mua cua cac Thanh Vien tuyen duoi. Thuat ngCPnay con duoc qoi la LQ'i NhufJn Ban Si.

hach Hang (Customer): La bat ky ngU'CYinao mua cac san pham cua Herbalife theo gia ban le va khongp ai la Thanh Vien cua Herbalife.

Thanh Vien (Member): La bat ky ngU'CYinao da nQP cho Herbalife bo Ho SO' day du va hop 1$ de tham giatra thanh Thanh Vien va ho 50' nay da dU'Q'CHerbalife chap thuan.

M;~mg LU'&i Thanh Vien Tuy~n DU'&i (Dowline Organization):

La tat ea nhCPng Thanh Vien duoc ban bao tro true tiep, tat ea nhCPng Thanh Vien tuyen dU'&i khac dU'Q'c baot Q' bai nhCPng Thanh Vien d6, nhCPng tuyen dU'&i khac dU'Q'c bao tro boi cac Thanh Vien tuyen duoi ay va Clftiep tuc nhu v$y.

Doanh 56 Tuy~n DU'&i (Downline Volume): Neu ban khong phai la Giarn Sat Vien, Doanh So Tuyen DU'&ise dua tren Doanh So cua cac Thanh Vien tuyen duoi true tiepduoc hU'&ng mire chiet khau tu 25% den

2%. Doi voi cac Giam Sat Vien Dat Chuan, Doanh So Tuyen DU'&i duoc tinh thanh Doanh So Ca Nhan~o~c Doanh So Nh6m.

T. yO' 5& Thu Nh~p (Earn Base): La con so eo sa dU'Q'C an dinh cho met san pharn ma theo d6 thu nhapdU'Q'c tfnh.

Thanh Vien C~p MQt (First-Level Member): Tat ea cac Thanh Vien ban bao tro true tiep duo'c xem laThanh Vien cap met cua ban.

iarn Sat Vien D~t Chu~n (Fully Qualified Supervisor): La Thanh Vien da dap lfng du cac yeu eau ve Muchuan cua Giarn Sat Vien va nay duo'c hU'ang tat ea cac d~c quyen cua Giam Sat Vien.

Herbalife (Cong Ty): Conq ty Trach Nhiern HCPuHan MQt Thanh Vien Herbalife Viet Nam.

Tuy~n Bao Tro (Lineage): La tat ea cac Thanh Vien true thuoc met M~ng LU'&i Thanh Vien do ket qua cualee bao tro hoac duoc bao tro.

iL~ Chi~t Kh~u Cho Thanh Vien (Member Discount Scale): La rrurc chiet khau duoc hU'ang tu 35% den50% sau khi dat duo'c cac mvc doanh so ban hang Cl,Jthe.

BQ C~m Nang Dao tao Thanh Vien Herbalife (Herbalife Member Pack - HMP): BQ tai lieu khonq bao gomsan pharn, khong tinh Hoa hong, khong vi rnuc dfch loi nhuan. N6 c6 the bao gom Quy Tik Lrng XtY va CacQuy Dinh Ap Dunq Cho Thanh Vien, Ke Hoach Ban Hang va Tiep Th], sach gi&i thieu san pharn, cac thongin va tai lieu ban hang khac tro giup cho cac Thanh Vien trong viec khai dau va thuc hanh cong viec kinh

doanh doe I$p cua minh .. Gia cua bQ HMP c6 the thay dei theo tung thoi ky va se duoc thong bao boiHerbalife.

oa H6ng Doanh 56 (Production Bonus): La khoan hoa hong 2%, 4%, hoac 6% hoac 7% tren Doanh Socua M~ng LU'&i Thanh Vien tuyen dU'&i ma cac Thanh Vien du Mu chuan va dap lfng cac yeu eau nhat dinhcua nh6m TAB dU'Q'c hU'ang.

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LC?'iNhuan Ban Le (Retail Profit): La khoan chenh I$ch gill'a qia san pharn duoc chiet khau rna Thanh Vienphai tra va qia ban le ma khach hang phai tra.

NgU'cYi Ban Hang Dat Chuan (Qualified Producer): La Thanh Vien tich IOy duoc 2.500 f)i~m Doanh seTnrc Ti§p trong vonq 1-3 thanq va c6 quyen mua hang voi muc chiet khau 42% va duoc hU'ang LQ'i NhuanBan Si. Vi trf nay eo th~ dat dU'Q'Cbang each SLY dunq 1.000 f)i~m Doanh se Tuy§n DU'oi (Down line VolumePoints), va 1.500 di~m con lai la tll' Doanh se True Ti§p.

Thanq D~t Chuan (Qualifying Month): La thanq rna Thanh Vien dat du'oc duoc rnuc doanh s6 yeu eau d~dat chuan Giarn sat Vien.

Giarn Sat Vien DIY B] (Qualifying Supervisor): la Thanh Vien dat duoc 4.000 f)i~m Doanh se trong rnotthanq dU'ang lich. N§u dap tYng duo'c rnoi tieu chuan, Thanh Vien nay se du'o'c cong nhan la Giarn Sat VienDat Chuan vao dau thanq sau. Mot Giarn Sat Vien Dl! Bi du o'c quyen mua san pharn tll' Herbalife voi rrurcchiet khau tarn thoi la 50%.

Hoa H6ng Thanh Tich Uinh Dao (Royalty Override): La mot khoan tll' 1% toi 5% danh cho cac Giarn SatVien Dat Chuan tren Doanh se Hang Thanq cua 3 cap Giarn Sat Vien cap duoi dang hoat dong cua ho.

Diem Thanh Tich Lanh Dao (Royalty Points): Duo'c SLY dunq cho rnuc dich danh gia dat chuan, day lat6ng Doanh se Manq LU'oi cua met Giarn Sat Vien nhan voi ty 1$ phan tram thu nhap Hoa H6ng Thanh Tfchl.anh Dao.

ThU'cYng Tich LOy Thanh Tich Uinh Dao (Royalty Roll-ups): Herbarlife tra cho cac Giam Sat Vien 5% chomoi cap trong ba cap Giarn Sat Vien tuyen duoi. Thuo'nq Tich LOy Thanh Tich Lanh Dao duoc tra cho (cac)Giarn Sat Vien tuyen tren phu hop khi met Giarn Sat Vien tuyen duoi dU'Q'c hU'ang it hon rrurc t6i da 5% HoaH6ng Thanh Tich l.anh Dao duoc tra cho moi cap. Trong nhll'ng tnronq hop nay, khoan chenh lech gill'a 5%va phan tram thu nhap cua Giarn Sat Vien (1 % d§n 4%) tao nen ThU'ang Tich LOy Thanh Tich Lanh Dao.

TU' Viin Vien Cao ciip (Senior Consultant): La Thanh Vien eo du tieu chuan mua voi rrurc chiet khau tll'35% d§n 42%.

LC?'iNhuan Ban Si (Wholesale Profit): Hoa h6ng duoc hU'ang tll' Thanh Vien tuyen dU'oi khi mua voi mucchiet kh~u thap hon 42%. MtYc Hoa H6ng 7% hoac 17% truoc tien duoc chia cho NgU'oi Ban Hang DatChuan tuyen tren cap 1 va 8% con lai duoc chia cho Giarn Sat Vien Dat Chuan tuyen tren cap 1.

NgU'cYi Bao TrC?'(Sponsor): La Thanh Vien dua met ea nhan khac vao Herbalife lam Thanh Vien .

Nha Kien Tao Thanh Cong (Success Builder): La Thanh Vien d~t met don hang dat 1.000 f)i~m Doanhse voi rrurc chiet khau 42%.

M~ng LU'<YiThanh Vien cua Giarn Sat Vien (Supervisor's Personal Organization): Bao g6m t~t ea cacThanh Vien trong Manq LU'oi Thanh Vien tuyen dU'oi cua Giarn Sat Vien gill' vi tri Thanh Vien, TU' Van VienCao C~p, Nha Ki~n T<;IOThanh Conq, NgU'oi Ban Hang Dat Chuan, Giarn Sat Vien Du B].

Thanh Vien Nhom TAB (TAB Team Member): La Thanh Vien dat dU'Q'c t~t ea cac yeu eau cua vi tri ThanhVien nh6m GET, Nh6m Trieu Phu hoac Nh6m Chu Tich.

Quy Tac 10 Khach Hang Ban Le (10 Retail Customers Rule): Mot Thanh Vien phai ban cho it nhat 10khach hang mua le khac nhau moi thang d§ du tieu chuan va nhan Hoa H6ng Thanh Tich Lanh Dao va HoaH6ng Doanh seQuy Tac 70% (The 70% Rule): Vao b~t ky thanq nao, met Thanh Vien phai ban cho cac khach hang mua le,va/hoac cho cac Thanh Vien tuyen duoi, t6i thi§u 70% t6ng gia tr] san pharn Herbalife rna minh dang narngill' d~ ban lai, d§ du tieu chuan tra thanh Thanh Vien cua nh6m TAB, d§ hU'ang va nhan Hoa H6ng ThanhTich Lanh Dao va Hoa H6ng Doanh se cho viec kinh doanh cua thanq do.

M~ng LU'<YiThanh Vien Tuyen tren (Upline Orgaization): NgU'oi Bao TrQ' cua ban, ngU'oi Bao TrQ' cua hova NgU'oi Bao TrQ' cua NgU'oi Bao TrQ' cua ho.

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Doanh S6 Ba Sw Dl.lng (Encumbered Volume): La rnoi doanh s6 ban hang cua bat ky ngLl'oi nao trong h~th6ng ph an ph6i ea nhan cua ban duo'c sCr dl,mg cho rnuc dich dat chuan cua Giarn Sat Vien ..

Doanh S6 Nh6m (Group Volume): Cac don dc;it hang mua voi rnuc chiet khau tarn thoi la 50%, beri (cac)Giarn Sat Vien DI,J'Bi trong Manq LLI'&i Thanh Vien cua Giarn sat Vien.

Doanh S6 TU'O'ng Xwng (Matching Volume): T6ng Doanh s6 rna mot Giarn Sat Vien ban tro dat dLl'Q'ctrong mot thanq phai b~ng hoac lon hon doanh 56 dat duoc bo'i (cac) Thanh Vien Tuy€ln DLI'&i dang dLl'Q'cdanh gia d~ tro thanh Giarn Sat Vien.

Doanh S6 M<;lng LU'&i (Organization Volume): L3 doanh s6 ma can cu theo d6 Giam Sat Vien duochLl'erng Hoa H6ng Thanh Tich l.anh 8<;10.

Doanh S6 Ca Nhan (Personal Volume): La doanh s6 dLl'Q'cban mua voi tLl' each Giarn Sat Vien 8<;1tChuanva tat ea nhiYng ngLl'oi khac trong Manq LLI'&i Thanh Vien Tuyen DLI'&i cua ban, kh6ng ban g6m bat ky dondat hang nao er rnuc chiet khau 50% cua Giarn Sat Vien DI,J'Bi va Giarn Sat Vien 8<;1tChuan.

Doanh S6 Tru-e TitJp (Personally Purchased Volume): La doanh s6 mua hang true tiep tu Herbalife b~ngviec sCr dunq Ma se Herbalife.

Bi~m Doanh S6 (Volume Point): La di~m gia tri da dinh cho moi san pharn cua Herbalife b~ng nhau er tatea cac ruroc. 8i~m Doanh se duoc sCr dunq d~ danh qia dat chuan va tinh hoa h6ng.

T6ng Doanh S6 (Total Volume): La s6 t6ng cua Doanh se Ca Nhan conq voi Doanh s6 Nh6m

Doanh S6 ChU'a Sw Dl.lng (Unencumbererd Volume): La toan bo doanh s6 ban hang cua bat ky ngLl'oinao trong h~ th6ng phan phoi ea nhan cua ban kh6ng du'oc sCr dunq cho rnuc dlch dat chuan Giarn SatVien.

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UY TAc HOA T £lONG. .G (Yi thleu

Q y Tac Heat BQng nay dU'Q'cxay dl,mg nharn rnuc dlch bao v$ ban. Tai lieu nay the hien C,3cQuy Tac HeatBQng va chuan rnuc rna tat ea cac Thanh Vien cua Herbatife (sau day qoi la 'Thanh Vien") phai thuc hien.Herbatife c6 quyen tuyet doi va duy nhat de sLra doi (neu c6 ve sau) Quy Tac Heat BQng va nhCfng Quy Tackhac cua Herbatife da cong bo hoac se cong bo trong tU'O'nglai. Ban c6 trach nhiern doe va hieu re cac QuyDinh ap dunq cho Thanh Vien va nhCfng quy tac khac cua Herbatife de nhan thuc duoc rnot each day du vequyen va nghia vu cua met Thanh Vien cua Herbatife. Chunq toi tin rang san pham cua Herbatife c6 chat1U'Q'ngtuyet veri, va Chuonq Trlnh Tra ThU'cYngcua Herbatife la rat hap dan trong linh vue kinh doanh nay.Ohung toi cOng rat tin tU'cYngcac Thanh Vien cua mlnh va luon ha tro ho bang each cunq nhau no Il,I'Cde datden chuan rnuc dao duc cao nhat. Chunq toi cam ket duy trl tinh trung thuc cua Herbatife, Chuonq TrlnhTra ThU'cYng,va manq luoi phan phoi toan c8U cua cac Thanh Vien. Herbatife c6 toan quyen ap dunq cacb en phap khac phuc hoac cac che tai dU'Q'Cxem la thich dang nhat doi voi bat kl vi pharn nao ve Quy Tac

oat BQng. Herbatife cOng c6 toan quyen bao luu quyen khuoc tu toan bo hoac rnot phan, hoac mien tnrhoac x6a bo met phan hay toan bQvi pharn doi voi cac quy tac quy dinh trong tai lieu.

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ouv TAc HO~ T D<)NG 6I Gio'i thieu 6

~ ::~d1un~r~~~~;~~~~n~~i~~~~~~~~~~~~~~;~~i~;....1:.;- Quy Tac 1-A Tro Thanh Thanh Vien 12

Quy Tac 1-8 BO'n Bang Ky tu Cac Thanh Vien Ba Charn OM Heat BQng 12

Quy tac 1-C: Mac NQ',Vay hoac MU'Q'nTien 12

fV1l,1C2: Cac Yeu Cau Boi VeYiNgU'eriBang Ky 12

Quy Tac 2-A Cac Han Che Boi Voi Yeu Cau Mua 12

Quy Tac 2-8 Tra Tien Be Lay ThOng Tin 13

Muc 3: Cac Yeu Cau Ve BQ Tuoi cua Thanh Vien 13

Quy Tac 3-A NgU'eriBang Ky Phai Tu 18 Tu6i Tro t.en 13

Muc 4: Cac Ca Nhan BU'Q'cGio'i Han Trong MQt Mc;tngLU'eYiThanh Vien 13

Quy Tac 4-A MQt NgU'eriMQt Ma So Thanh Vien 13

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Quy Tac 4-B NgU'&i £)ang KyNq, Chong cua NgU'&i £)ang Ky hoac Ca nhan Cong Tac voi mot Ma SoThanh Vien La Thanh Vien £)a Charn OUt Heat £)Ong 13

Quy Tac 4-C Trach Nhiem doi v&i Ca Nhan Cong Tac trong Mot M~ng LU'&i Thanh Vien 13

Quy Tac 4-0 Quyet Dinh va Phat £)oi voi M~ng LU'&i Thanh Vien Kep 13

Muc 5: Thanh Vien Ket Hen 14

Quy Tac 5-A Mot Cap Vq Chong ChI Co The Co Mot Ma So Thanh Vien 14

Quy Tac 5-B Vq Chong Tro Thanh Thanh Vien Cunq Nhau 14

Quy Tac 5-C Mot Thanh Vien Ket Hon 14

Quy Tac 5-0 Hai Thanh Vien Ket Hen V&i Nhau 14

Quy Tac 5-E Trach Nhiern Duoc Quy Dinh £)oi Voi Ma So Thanh Vien Cua Mot Cap Vq Chong 14

Quy Tac 5-F Charn Dirt Tham Gia cua Vq (Hoac Chonq) 14

Quy Tac 5-G Trach Nhiern cua Thanh Vien da Ket Hen 14

Muc 6: Cong Ty va Hop Oanh 15

Quy Tac 6-A Thanh Vien Phai La Ca Nhan 15

MI,lC7: Ouy Trl Vai Tro Cua Mot Thanh Vien 15

Quy Tac 7-A Ouy Trl Vai rre Thanh Vien 15

~.' Quy Tac 7-8 Giai Dean NgCfng Heat £)ong " 15i{' ,-.':~~. Muc 8: £)<;10£)lrC Thanh Vien 16\.'i

~ti: Quy Tac 8-A Thuyet Phuc £)e Ban San Pham Hoac Dich VI,l Khac 16~ ..;.,..~~ I~". Quy Tac 8-B KhOng The Ket Hop To Chuc Khac v&i Herbalife , 16.... /',.- 1','"~' Quy Tac 8-C Theo Dei Cac Quy Djnh cua Herbalife 16

Quy Tac 8-0 Tuan Thu Phap t.uat 16

Quy Tac 8-E Nha Kinh Ooanh £)oc l.ap 17

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Quy Tac 8-F Thong Tin Sai l.ech va Gia M<;Io 17 ...I~

Quy Tac 8-G GiC!'Gin Oanh Tieng va Hlnh Anh cua Cong Ty 17

Quy Tac 8-H Bao Darn 17

Quy Tac 8-1Ll,I'achon l.uat Ap Dunq, Thiet Hai 17

Quy Tac 8-J Vi Pharn Quy Tac Heat £)ong 17

Quy Tac 8-K Bao Cao Vi Pharn Quy Tac Heat £)Ong 18

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Quy Tac 8-L Vi Pharn Qui £)inh cua Chuonq Trlnh Tra ThU'ang va Thl,J'Chien Viec £)ang Ky Khong HQ'pL$ 18

Quy Tac 8-M Phong Van hoac Phat Bi~u v&i Phuonq Tien Truyen Thong 19

Quy tac 8-N Chuan Ml,J'cLrng Xt:Y Ca Nhan 19

Quy Tac 8-0 KhOng £)U'Q'CPhep Truy Cap H$ Thong May Tfnh 19

Ml,JC9: Xuat Khau 19

Quy Tac 9-A Heat £)QngTai Cac Ouoc Gia Hoac Lanh Tho Ma Herbalife Khong Cong Bo Hoat £)QngKinh Ooanh Chfnh Thtrc 19

Quy Tac 9-B Heat £)Qng Lien Quan £)emHerbalife tai Cac Ouoc Gia rna Herbalife Heat £)Qng Kinh OoanhChfnh Thuc 19

Quy Tac 9-C Phat Vi Pharn 20

Muc 10: Thanh Vien Cham Out Hoat £)Qng 20

Quy Tac 1O-A£)ieu Ki$n Charn OM Heat £)Qng 20

Quy Tac 10-B Charn Out Heat £)QngTrong V6ng 90 Ngay 21

Quy Tac 10-C Trach Nhiem £)oi V&i Cac Khoan NQ'Chtra Thanh Toan 21

Quy Tac 10- 0 Mua Lai Hang Ton 21

ty1l,JC11: Bao TrQ'va Lanh Dao 21

Quy Tac 11-A BQ Cam Nang £)130Tao Thanh Vien Herbalife (HMP) 21

(Khong ap dl,Jngtal thi tnronq Viet Nam) 21

Quy Tac 11-B: Darn Bao Cung Lrng San Pharn 21

Quy Tac 11-C £)130Tao 22

Quy Tac 11-0 Moi Quan H$ Doe l.ap 22

Quy Tac 11-E Ho TrQ' Cac Sl,J'Ki$n Do Conq Ty Tai tro 22

Quy Tac 11-F Ouy Tri £)ia Chi ThU'cYngTru 22

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Quy Tac 11-G Darn Bao Chuan Bi Phu HQ'pCac Tai Lieu Cho Thanh Vien 22

Quy Tac 11-H Darn Bao Hieu Va Tuan Thu Chfnh Sach Hoan Tra Cho Khach Hang 22

Muc 12: Bao V$ va Ouy Trl Cac Nhanh Bao TrQ' 22

Quy Tac 12-A Thay £)oi Quan H$ Bao tro 22

Quy Tac 12-B Gay Anh HU'ang £)~ Thay £)oi Quan H$ Bao TrQ' 23

Quy Tac 12-C NQPDon Thay £)oi Quan H$ Bao TrQ' 23

Quy Tac 12-0 Xt:Y Phat Vi Pham Quy Tac Thay £)oi Quan H$ Bao TrQ' 238

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M c 13: Chuyen NhU'Q'ng,Ban hoac Chuyen Giao Ma So Thanh Vien 24

Quy Tik 13-A KhOng 8U'Q'c Phep Neu Khonq C6 Sl,J'86ng Y Truce Bang Van Ban Cua Herbalife 24

Quy Tik 13-B Chi 8U'Q'cChuyen Nhuonq hoac Chuyen Giao Cho NgU'cYiKheng Phai La Thanh VienHerbalife 24

Quy Tac 13-C Ouy Trl Cap Bac va LQ'i lch 24

Quy Tac 13-0 Quy Tac 80i Voi Viec Gia Nhap Lai Ceng Ty 24

Ml,lc 14 : Thanh Vien Ly hen hoac Ly Than 24

Quy tac 14-A Thiet l.ap Ma So Thanh Vien M&i 25

Quy tac 14-B X6a B6 Ten Cua VQ'/Ch6ng/Chuyen Giao VI Ly Hen 25

Quy tac 14-C Tham Gia Hoat 8Qng OU'&i MQt NgU'cYiBao TrQ' Khac/Tharn Gia vao Ma SoThanh VienKhac 25

Quy Tac 14-0 Ouyen Tiep Tuc Heat dQng Ma So Thanh Vien OU'&i Cunq MQt NgU'cYiBao TrQ' 25

Quy Tac 14-E NhCPngYeu Cau 8e C6 Thu Nhap, 8U'Q'cConq Nhan va Tham Gia Sl,J'Kien 26

Quy Tac 14-F. Tlnh Tranq Hi Dat Chuan 27

Quy Tac 14-G Yeu Cau 8iElU Chinh Phan Bo Thu Nhap TU>Ma So Thanh Vien Goc va Cac Thay 80i~~ nQuy Tac 14-H Hieu l.uc Cua Phan Ouyet 28

Quy Tac 14-1Tac 8Qng cua Vi$c Vi Pharn Chfnh Sach 28

Quy Tac 14 - J Chuyen Giao 28

Quy Tac 14-K: Tai Hen/ Ly Hen Nhieu Lan 28

Muc 15 : Viec dinh doat Ma So Thanh Vien 29

Quy tac 15-A Thua Ke 29

I,lC16 : Mua Va Ban San Pham 2911jl

~tQuy Tac 16-A Mua Hang HQ'p L$ 29

Quy Tac 16-B Cac 80'n 8~t Hang 8U'Q'c Mua V&i Muc Chiet Khau 50% 29

Quy Tac 16-C Mua Va Ban San Pharn Nqoai Tuyen Bao TrQ' HQ'pL$ 30

Quy Tac 16-0 Cac 80'n Hang Phai 8U'Q'cThanh Toan B&i NgU'cYiMua 30

Quy Tac 16-E Cac Hlnh Thvc Thanh Toan Kheng 8U'Q'CChap Nhan 30

MI,lC17 : H6a 80'n Ban Le Va Chfnh Sach Hoan Tien Cho Khach Hang 30

Quy Tac 17-A Cung Cap H6a 80'n Ban Le Cho Khach Hang 30

Quy Tac 17-B Chfnh Sach Hoan Tien Cho Khach Hang 309

-,::

I,

Muc 18: Thanh Toan Va 8ieu Chinh 30

Quy Tac 18-A Phan Phoi San Pharn 31

Quy Tac 18-B Quy Tac 10 Khach Hang Ban Le 31

Quy Tac 18-C - Quy Tac 70% 31

Quy Tac 18-0 Thanh Toan Tien Hoa Hong Cho Cac Thanh Vien Tuyen OU'&i 31

Quy Tac 18-E LU'u TrCPHo SO' 31

Quy Tac 18-F Cac Khoan NQ' 80i Voi Herbalife 31

Quy Tac 18-G Hoa Hong Ooanh So Nh6m TAB 32

uc 19: Cac HO;;1t8Qng Va Dia Diem Kinh Ooanh 32

Quy tac 19-A Cac CO' Sa Ban Le 32

Quy Tac 19-B Cac Van Ph6ng Rieng Cua Thanh Vien 32

Quy Tac 19-C Ph6ng M;;1ChBac Si Hoac Cac Van Ph6ng Chuyen Man Khac 32

Quy tac 19-0 Cac CO' Sa Dich vu .. 32

Quy tac 19-E HQi ChQ' ThU'O'ng M;;1i, Cac Sl,J' Ki$n The Thao Va CQng 8ong 33

Quy Tac 19-F ChQ' Trot, ChQ' Phien, Xe Ban Hang 0;;10 33

ryll,lC20 : Bao TrQ' Va Trao CO' HQi Kinh Ooanh 33

Quy Tac 20-A Nhuonq Ouyen Hoac Pharn Vi l.anh Th6 HO;;1t8Qng 33

Quy Tac 20-B Trao CO' HQi Kinh Ooanh 33

Muc 21 : Cac Cach Thuc Ban Hang 33

Quy Tac 21-A Cac Cach Thuc Ban Hang Khang 8U'Q'C Chap Nhan 33

Quy Tac 21-B Viec Ban San Ph~m Cho NhCPng NgU'eri Kh6ng Phai La Thanh Vien 8e Ban L;;1i 34

Quy Tac 21-C SlYa 86i Cac Nhan San Pharn Va Tai Li$u 34

~~ill/J8r

Quy Tac 21-0 HU'&ng Oan SlY Dunq 34

Quy Tac 21-E Gia ce Djnh a Viet Nam 34

uc 22 : Ouanq Cao Va Khuyen Mai 34

Quy Tac 22-A Ouanq Cao B] Cam 34

Quy Tac 22-B l.uat Phap Dia Phuonq 35

Muc 23: Tuyen ae Va Gioi Thieu 35

Quy Tac 23-A Gio'i Thieu Bang Hinh Anh va Am Thanh 35

10

Quy Tac 23-B Tuyen Ba Giarn can 35

Quy Tac 23-C Tuyen ee Ve Cau True I Chirc Nang 35

Quy Tac 23-0 Tuyen Ba Ve San Pharn 36

Quy Tac 23-E Cac Chia Se Va Tuyen Ba Ve Thu Nhap Va Van £)e ve Tuan Thu Luat Phap 36

Quy Tac 23-F Tuyen ae Ve Kinh Ooanh Tai Nha 36

Quy Tac 23-G Cac Tuyen se Ve Moi Quan H$ GiCi'a Herbalife Va Thanh Vien Herbalife 37

Quy Tac 23-H Mark Hughes 37

Quy Tac 23-1 Cac Dia Chl.. 37

l,IC24 : SlY Ol,lng Ouyen Tac Gia, Ten Thironq Mai, Thuonq Hieu, Va Bieu Trunq 37

Quy Tac 24-A Vi Pham Ouyen Tac Gia 37

Quy Tac 24-B SI,!' Chap Thuan Cho Sao Chep 37

Quy Tac 24-C Thuonq hieu, Ten Thuonq Mai Va Bieu Trunq 37

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11

~IC 1: Tr& Thimh Thanh Vien v« HQ'pD6ng Thanh Vien

Q y T~e 1-A Tro Thanh Thanh Vien

Be tro thanh Thanh Vien Herbalife, NgU'CYiBang Ky phai duoc bao tro. boi met Thanh Vien Herbalife c6 tlnhtranq tai chfnh tot, va Herbalife phai nhan duoc BO'n Bang Ky va HQ'p Bang Tham Gia San Hang Da Cap(Don Bang Ky va HQ'p Bang Thanh Vien) hoan chlnh cua NgU'CYiBang KY.

NgU'CYiBao TrQ' c6 trach nhiern dam bao BO'n Bang Ky va HQ'p Bang Tham Gia San Hang Da Cap (BO'nBang Ky va HQ'p Bang Thanh Vien) duo'c hoan thanh day du, chfnh xac va ngay lap tll'C nQP cho HerbalifeViet Nam.

erbalife Viet Nam c6 quyen tuyet doi va duy nhat trong viec chap nhan hoac tll' choi BO'n Bang Ky va HQ'pang Tham Gia San Hang Da Cap (BO'n Bang Ky va HQ'p Bang Thanh Vien) rna khonq can phai neu Iy do

c ap nhan hoac tll' chol.

gU'CYiBang Ky tro thanh Thanh Vien khi duoc Herbalife Viet Nam nhan, chap thuan BO'n Bang Ky va HQ'pang Tham Gia San Hang Da Cap (BO'n Bang Ky va HQ'p Bang Thanh Vien). Truoc khi dU'Q'C cap Thehanh Vien, Thanh Vien phai hoan tat Chironq Trinh Dao Tao CO' San va dU'Q'C cap Chll'ng chi dao tao eoan ve ban hang da cap, va chl sau thoi diem d6 thi Thanh Vien rnoi c6 the heat dQng duoi Ma So Thanhien cua minh.

uy Tcic 1-8 £>oon£>fmg Ky tU>Cac Thanh Vien £>a Chcim Om Hoat £>Qng

Cac Thanh Vien Ba Charn DlI't Heat Donq, va/hoac VQ', chang cua nhCPng ngU'CYid6, hoac ea nhan khac dat' ng so hCPuhoac ha tro met Mc;lng 1U'&iThanh Vien, va muon nQP don tro thanh Thanh Vien dU'&i sv baot Q' cua met NgU'CYiBao TrQ' khac, phai tu an thu tat ea cac yeu eau va Quy Tik Heat BQng c6 lien quan den

lee tham gia tro lai lam Thanh Vien, bao gam nhunq khonq gi&i han: duy trl th<'Yi han toi thieu met narnhong heat dQng sau khi: a) xin ch am dut Ma So Thanh Vien, hoac b) ngll'ng tham gia Ma So Thanh Vien

t U'&C day.

I(hong tuan thu nhCPng quy tac nay b] coi la vi pharn nqhiern tronq quy tac va quy dinh cua Cong ty va sehai chiu nhCPng bien phap XLYphat nqhiem khac, thong thU'cyng la charn dll't hop deng. (Vui long tham khao

Ouy Tac 7-S "Giai Dean Ngll'ng Heat Donq" trong phan Quy Tac Heat BQng nay de hieu day du ve dieu kiena quy tac ap dl,mg cho nhCPng ea nhan nay).

uy t~e 1-C: Mcic Nc,>'.Vay hoac MU'c,>'nTi~n

erbalife kien quyet ngan can viec mac no de theo duoi CO'hQi kinh doanh Herbalife hoac de thuc hien hoatQng kinh doanh tai Herbalife. Thanh Vien khonq duoc khuyen khfch Thanh Vien khac (hoac cac Thanh

Vier: tiem nang) vay no hoac rnuon tien cho rnuc dlch kinh doanh tai Herbalife.

on rnra, trong cac heat dQng lien quan den Herbalife, cac Thanh Vien khonq duoc SLYdl,Jng khoan tien vayQ' hoac duoc cung cap cho minh vao rnuc dfch qiao due hoac nhCPng muc dich Cl,Jthe khac khonq lien quan

oi viec xay dl,l'ng kinh doanh.

j

~C 2: cse Yeu Cftu D6i V&i NgU'ai Dang Ky

~

"If.LIJS"

Ciuy T~e 2-A cac Han Ch~ £>6i V&i Yeu c~u Mua

KhOng duoc di;it ra bat Cll' yeu eau nao doi voi nhCPng Thanh Vien hien tai hoac tiem nanq, bao gem nhU'ngkhong gi&i han cac van de sau:

• Duy trl rnuc hang h6a hay tai lieu toi thieu;• Mua bat Cll' so 1U'Q'ngtai lieu, san pharn, hay dich Vl,J,du nhCPng san pharn nay duoc san xuat b&i

Herbalife hay ben thu ba khac.12

~I

• Mua ve tham dl,l' bat cli' kh6a hQithao, cuoc hQPhay C,3cvu Sl,l'kien khac.

Q y T~e 2-8 Tra Ti~n £>~Lcly Thong Tin

Thanh Vien khong dtroc yeu eau NgU'6'i 8ang Ky hoac NgU'6'i c6 dl,l' dinh dang ky phai tra tien hoac phaimua san pham hoac tai lieu de doi lay thong tin hoac de duoc ha tro trong viec tro thanh Thanh Vien. CacT anh Vier: khonq duoc tuyen b6 hoac gQ'i y r~ng viec tra tien hay mua tai li$u hoac san pharn la yeu eau( e mat phap Iy hay thuc tien) de thanh conq trong kinh doanh, de c6 eo hoi kiern them thu nhap, hay dedU'Q'Cdao tao hoac ha tro tli tuyen tren.

l,JC 3: cse Yeu Cc\u V~ £>(>Tu6i cua Th~tnh Vien

uy T~e 3-A NgU'&i £>ang Ky Phai TU>18 Tuci Tro Len

gU'6'i 8ang Ky phai it nhat 18 tuoi de tro thanh Thanh Vien Herbalife va de tien hanh kinh doanh tai Vietam.

on 8ang Ky 6>Viet Nam tli nhCl'ngngU'6'i dang b] phat tu hoac da c6 tien an, tien su ve rnot tQi lien quanen san xuat, va/hoc;ic kinh doanh hang gia, quang cao gian d6i, kinh doanh bat hop phap, tr6n thue, Ilia qat

khach hang, hoac toi lien quan den Ilia dao chiern doat tai sari, lam dunq tin nhiern chiem doat tai san, hays6>hCfutai san trai phap luat, se khong dU'Q'Cchap nhan b6>iHerbalife.

!,IC 4: Cac Ca Nh~tn £>U'<;>'cGi&i Han Trong M(>tM~ng LU'&i Thanh Vien

uy T~e 4-A MQt NgU'&i MQt Ma S6 Thanh Vien

Qt ea nhan chl c6 the c6 va tham gia vac met Ma se Thanh Vien Herbalife dU'&i su' bao tro cua mot NgU'6'iao Tro. Thanh Vien khong dU'Q'cphep ban IE§,tuyen dunq, thanq cap, huan luyen, dao tao hoac tien hanhac heat dQng ha tro khac trong qua trinh phat trien conq viec kinh doanh Herbalife, cho bat cli' Ma sehanh Vien nao khac nqoai cho chlnh minh, nqoai tnr ha tro cho rnanq 1U'&iThanh Vien tuyen dU'&i, nhu vai

t 6 cua met NgU'6'i Bao TrQ'. Chinh sach nay ap dl,lng cho ea Thanh Vien va vQ'/chong cua ngU'6'i d6.

uy T~c 4-8 NgU'&i £>ang KylVQ', Chcng cua NgU'&i £>ang Ky hoac Ca nhan CQng Tile v&i mQt Ma S6hanh Vien La Thanh ViEm £>aCh~m OlPt Hoat £>Qng.

lNeu met nquoi dang ky lam Thanh Vien, vQ'/chong cua ngU'6'i d6 hoac ea nhan khac cQng tac trong Ma seThanh Vien da tling la Thanh Vien Herbalife truoc day, thl 80'n 8ang Ky chl dU'Q'Ccoi la hop 1$neu dap li'ngcac dieu kien quy dinh 6>Quy Tac 7-B "Giai Dean Ngling Heat 8Qng" va cac Quy Tac Heat 8Qng khac.

uy T~c 4-C Trach Nhi~m d6i v&i Ca Nhfm CQng Tile trong MQt M~ng LU'&i Thanh Vien

eu met ngU'6'i ha tro cho heat dQng cua met Ma se Thanh Vien, xuat hien tai cac su kien chinh thuc cuaerbalife cung voi Thanh Vien, hoac tl,l' the hien la ha tro cho Ma se Thanh Vi en d6, hoac tuyen b6 c6 thuhap hoac ket qua kinh doanh tli heat dQng kinh doanh Herbalife, hay ngU'6'i rna Conq ty duoc thOng baoen xac nhan la dang ha tro cho Ma se Thanh Vien, thl Thanh Vien da nQP80'n 8ang Ky va HQ'p 80nghanh Vien cho Ma se Thanh Vien c6 trach nhiern dam bao r~ng ngU'6'i ha tro cho Ma s6 Thanh Vien tuan

thu tat ea cac quy tac va quy dinh ap dl,lng d6i voi Thanh Vien. Herbalife c6 toan quyen quyet dinh d6i v&iiec xac dinh va ap dunq chlnh sach nay.

Cluy T~e 4-0 Quy€!t £>jnh va Phat £>6i v&i M~ng LU'&i Thanh Vien Kep.

Neu met ea nhan, VQ'(hoac chcnq) cua ngU'6'i d6 hoac ea nhan khac tham gia rnot Ma se Thanh Vien hoanthanh va ky nhieu hO'nmQt 80'n £>ang Ky Thanh Vien, lan dau tien ma NgU'6'i NQP80'n ky ket mQt HQ'p80ngTMnh Vien dU'Q'cHerbalife chap thu$n dU'Q'cxem la Ma s6 Thanh Vien hQ'p 1$.Neu Herbalife xac dinh r~ngmQt ca nhan hoc;icVQ'(hoc;ic chong) cua ngU'6'i d6 da ky mQt 80'n 8ang Ky va HQ'p 80ng Tham Gia BanHang 8a Cap (80'n 8ang Ky va HQ'p80ng Thanh Vien), hoc;icda lam vi$c hoc;icha trQ' trong qua trlnh phat

13

tr en cua rnot Ma So Thanh Vien khac trong khi da lien quan den hoac tham gia vao met Ma So Thanh Vientr oc d6, Herbalife se c6 toan quyen quyet dinh viec bo tri ea hai Ma So Thanh Vien, bao gam nhunq khong9 oi han viec quyet dinh ch am dut hoac d~t ra dieu kien cho rnot hoac ea hai Ma So Thanh Vien nay, va dua

li'c phat hoac che tai cho Ma So Thanh Vien va/hoac he thong Bao Tro, bao gam quyet dinh viec dieuet inh Doanh So va bai thU'cYng cho met hoac ea hai he thong Bao Tro cho bat ky giai dean nao tnroc khic uyen hoac charn dli't h$ thong Bao Tro TruocYng hop met ngU'cYiduy trl tCP(02) hai vi trl tro len trong M~ngL oi thl chi cho phep duy trl (01) met vi tri duy nhat, loai be cac vi trl khac (Tham khao Quy Tac 7-B "GiaiDean NgCPng Heat £)Qng") trong Quy Tac Heat £)Qng va Cac Qui Dinh Ap Dl,mg Cho Thanh Vien.)

IJC 5: Thanh Vien K~t Hen

uy Tiic 5-A MQt C~p Vg Ch6ng Chi ce Th€! ce MQt Ma 56 Thanh Vi{m

Qt cap vo chang chi c6 the c6 hoac tham gia vao met Ma So Thanh Vien duy nhat, tru khi trU'cYng hop cuaho thuoc phan hU'&ng dan cua Quy Tac 5-D "Hai Thanh Vien Ket Hen Voi Nhau" hoac Quy Tac 14-B:"Ouyen Tiep Tuc Tham Gia MQt Ma So Thanh Vien DU'&i Cunq M6t NgU'cYi Bao Tro". HQ khonq the thuocnhCmg NgU'cYi Bao Tro khac nhau, va cOng khong the bao tro cho nhau.

uy Tiic 5-B Vg Ch6ng Tro Thanh Thanh Vien Cung Nhau

¥6t cap vo chang muon cunq tro thanh Thanh Vien thl phai hoan thanh va ky vao met Don £)ang Ky Thanhien duy nhat, theo do chi c6 met NgU'cYi Bao Tro.

uy Tiic 5-C MQt Thanh Vien KM Hon

eu rnot Thanh Vien ket hen va vq (hoac chonq) cua ngU'cYi do rnuon tro thanh Thanh Vien, thi ngU'cYi vq( oac chang) nay phai thuc hien viec kinh doanh voi Ma So Thanh Vien hien hiru. Ho phai yeu eau dient em ten vq (hoac chonq) vac ha 50' dCl' lieu cua Herbalife cho rnuc dich tham dl! cac SI! kien.

uy Tiic 5-0 Hai Thanh ViE'mK~t Hon V&i Nhau

eu hai Thanh Vien ket hen voi nhau, thl cap vo chang nay phai tCPbe met trong hai Ma So Thanh Vien vat a thanh c6ng SI! trong cunq rnot Ma So Thanh Vien con lai. Tuy nhien, neu ea hai Thanh Vien deu la Giarn

at Vien khi ket hen voi nhau, thi moi ngU'cYic6 the duy trl Ma So Thanh Vien rieng le cua minh, giCl' nquyenhanh bao tro goc. Cac quy tac duy trl vai tro Thanh Vien van diroc ap dunq.

uy Tiic 5-E Trach Nhi$m £>lI'gc Quy £>jnh£>6iV&i Ma 56 Thanh Vien Cua MQt c~p Vg Ch6ng

rach nhiern cua hai vq chang cunq heat d6ng chung met Ma So Thanh Vien se lien d&i voi nhau, theo d6lIl10i ngU'cYi trong hai Thanh Vien nay se chiu trach nhiern, se chap nhan nghia vu phat sinh, va se b] rangDU6c bai bat ky hanh d6ng hoac thieu s6t nao cua Thanh Vien con lai; va bat ky khoan chi tra nao cua

erbalife cho rnot Thanh Vien se duoc xem nhu khoan thanh toan doi voi ea hai Thanh Vien nay.l,

rJ\

'I,uy Tiic 5-F Ch~m Olrt Tham Gia cua Vg (Hoac Ch6ng)

rU'cYng hop rnot ngU'cYivq (hoac chonq) trong met Ma So Thanh Vien chu d6ng cham dlPt heat d6ng Ma SoThanh Vien, thi Herbalife van c6 quyen quyet dinh cham dli't Ma So Thanh Vien d6, bat ke Thanh Vien conai c6 lien quan hay khonq, neu cac heat dQng cua Thanh Vien da cham dlPt hoat d6ng lam anh huoriq, tonai hoac suy giam danh tieng cua Herbalife hoac cac san pharn cua Herbalife.

uy Tiic 5-G Trach Nhi~m cua Thanh ViE'mda K~t Hon

fv'I6t Ma So Thanh Vien se phai qanh chiu trach nhiern cho cac hanh vi cua ngU'cYi vo (ho~c chang) cuahanh Vien, du ngU'cYivq (ho~c chang) d6 c6 tham gia vao Ma So Thanh Vien hay khong. Vi dl,l, m6t Ma Sohanh Vien khong tham gia cac hanh vi (vi dl,l nhU' hanh vi vi ph~m Quy Tac 5-A "M6t C~p Vq Chang Chi C6

The C6 M6t M~ng LU'&i Thanh Vien" ho~c tien hanh cac ho~t d6ng lam anh hU'ang, ton h~i ho~c suy giamdanh tieng cua Herbalife ho~c san pham cua Herbalife), nhU'ng ngU'cYivq (ho~c chang) c6 tham gia vao hanh

14

...-.----r--I,-) ---------------------;--------

vi d6, thl Ma se Thanh Vien se bi xem la c6 tham gia hanh vi va c6 vi pham quy tac hien hanh, do d6 phaichiu C,3crnuc phat tU'O'ngxung.

l,IC 6: Cong Ty va HQ'pDanh

QI..YT~c 6-A Thanh Vi€m Phai La Ca Nhan

Herbalife chl chap nhan Don £)ang Ky Thanh Vien dung ten ea nhan. Don £)ang Ky dung ten conq ty hoachop danh se khong dU'qc chap nhan. Thanh Vien c6 the yeu eau thu nhap tCPHerbalife cua ho c6 the thanhtoan cho bat ky ngU'ai nao khac bang each ncp van ban yeu eau cho Phonq Dich Vl,J Tbanh Vien cuaHerbalite, voi dieu kien phai c6 Iy do chfnh dang. Tuy nhien, Ma se Thanh Vien van se duy tri ten ea nhan,va thu nhap cua Ma se Thanh Vien se dU'qc bao CaDtheo ten va ma s6 thue cua ea nhan Thanh Vien .

• C 7: Duy Tri Vai Tro Cua M9t Thanh Vien

uy T~c 7-A Duy Tri Vai r-e Thanh Vi€m

£)e duy trl vai tro va Iqi Ich Thanh Vien, Thanh Vien chl can mua bat ky san pharn nao (khong bao gem taili$u) trong vonq 12 thang ke tCPnqay dang ky Thanh Vien hoac nop rnot Do'n £)e Nqb] Gia Han Ma se ThanhVien cho Herbalife.

uy T~c 7-B Giai Do~n Ngwng Hoat DQng

~at ky Thanh Vien nao charn dut hoac tCPbo Ma se Thanh Vien cua mlnh hoac ngU'ai nao ngCPngtham giamot Ma s6 Thanh Vien, phai cho t6i thieu rnot narn trvoc khi tro thanh Thanh Vien tro lai duoi NgU'ai BaoTro khac, hoac tham gia mot Ma se Thanh Vien Herbalife khac, tnr khi Thanh Vien, vo (hoac chcnq) cuaThanh Vien do, va bat ky ea nhan conq tac khac da duy trl tlnh tranq ngCPngboat dong trong it nhat mot narnthai han cho theo quy dinh ke tCPnqay charn dut, tCPbe, hoac ngCPngtham gia bat ky Ma se Thanh VienHerbalife nao (cOng dU'qc goi la "giai doan ngCPngheat dOng").

Giai dean ngCPngheat dong d6i vo'i Thanh Vien phai dU'qc hoan thanh va hop quy de duoc xem xet gia nhapl<;liConq Ty v&i vai tro la Thanh Vien hoac tham gia rnot Ma se Thanh Vien. £)ieu nay c6 nghia la trong suetthoi gian cho rnot narn thl Thanh Vien, vo (hoac chonq) cua Thanh Vien va ea nhan bat ky c(>ng tac trongMa se Thanh Vien khong duoc:

• Lien quan den cong viec kinh doanh Herbalife dU'&i bat ky hlnh thuc nao.• Mua cac san pham nqoai trCPphuc Vl,Jcho ea nhan, mua voi qia ban le.• Ban bat ky san pharn, tai li$u hoac tu lieu kinh doanh nao cua Herbalife.• Bao tro hoac gi&i thieu CO' h(>ikinh doanh cua Herbalife cho ngU'ai nao khac.• Tham gia kh6a huan luyen hoac cuoc hop cua Herbalife du duoc tai tro boi Cong Ty hoac b&i met

Thanh Vien.• Tham gia dU'&i bat ky hlnh thuc nao vao viec tiep thi, he tro hoac qiup dO' cho bat ky Ma se Thanh

Vien Herbalife nao.

i$c khOng tuan thu quy dinh ve giai dean ngCPngheat d(>ng se anh hU'&ng den viec lam Thanh Vien tro laiva/hoac keo dai thoi gian cho. Giai doan ngCPnghoat dong dU'qc tfnh nhu sau:

Vi du Thanh Vi€m D~ Nghi Ch~m DU1 Hoat DQng

• Nqay dang ky Thanh Vien cO la 5/12/2003• £)e nqh] cham dut heat dong c6 hieu hlC tCPnqay 28/8/2004• Giai doan ngCPngheat d(>ngcua Ma se Thanh Vien nay se tCPnqay 28/8/2004 den 27/8/2005.• Thanh Vien nay se du tu each ky Don £)an9 Ky Thanh Vien moi dU'&i rnot NgU'ai bao Tro khac ke tCP

nqay 28/8/2005

15

MQt ea nhan da tLmg la Thanh Vien hoac da tham gia met Ma So Thanh Vien va dang dang ky/ tai dang kytr6' thanh Thanh Vien dU'&i met NgU'6'i Bao TrQ' khac phai thong bao cho Herbalife biet ve Ma So Thanh Vientr oc day va hoan earth ho da ngLmg lam Thanh Vien hoac ngung tham gia Ma So Thanh Vien do. Herbalifec quyen charn dut Ma So Thanh Vien bat ky neu Thanh Vien khong thong bao hoac thong bao sai su' thatc 0 Herbalife ve Ma So Thanh Vien tnroc day.

Neu Thanh Vien, VQ' (hoac chong) cua Thanh Vien hoac ea nhan dang ha tro Ma So Thanh Vien muon thietI~P met Ma So Thanh Vien moi dU'&i NgU'6'i Bao TrQ' hien tai, va NgU'6'i Bao TrQ' do van thuoc h$ thongnguyen ban, thl ho eo the dang ky Thanh Vien nhu quy trlnh dang ky Thanh Vi en rnoi rna khonq can tuant u tho] gian cho.

l;IC 8: Dao DCrc Thanh Vien

uy T~c 8-A Thuyet Phuc Dil Ban San Pham Hoac Djch VI,I Khac

rong suet qua trlnh heat dQng cua Ma So Thanh Vien va trong not nam sau do, Thanh Vien, VQ' (hoacc ong) cua Thanh Vien, va ngU'6'i cQng tac bat ky trong Ma So Thanh Vien khong dU'Q'c, true tiep hoac qiantiep (thong qua hoac SLPdunq bat ky ea nhan, t6 chuc hoac thu dean nao), nai ep, tiep th], bao tro hoact~yen dl,mg bat ky Thanh Vien hoac khach hang nao cua Herbalife ma ho biet duoc trong thoi gian heatcfQng Ma So Thanh Vien Herbalife cua rnlnh, de tham gia, tiep thi, ban hoac mua cac san pharn, hoac tham

ia voi vai tro ngU'6'i ban hang hoac vai tro bat ky vao conq ty ban hang da cap hoac cong ty ban true tiepao, HQ cOng khonq du'oc khuyen khlch bat ky ngU'6'i nao khac lam nhCmg dieu b] cam theo quy tac nay.

Vi pham Quy tac nay eo the dan den viec ch am dut Ma So Thanh Vien .

uy rse 8-B Khong Thil Ki!t HQ'p Tb Chlve Khac voi Herbalife

iec kinh doanh cua Herbalife mang den CO' hQi ngang nhau, bat ke gi&i tinh, chunq toe, ton qiao hoac t6hue chinh trio Triet 1'1cua chunq toi la moi ngU'6'i deu eo quyen tu do doi voi niern tin ea nhan va Sl,I' Il,I'ahen cua mlnh.

Do do, khi huan luyen cho t6 chuc cua mlnh hoac cho cac Thanh Vien khac, hoac khi ban san pharn hoaci&i thieu CO' hQi kinh doanh, Thanh Vien khonq duoc phep tiep thi, thao luan hoac quanq CaD cho bat kyong ty, t6 chirc hoac ea nhan nao nqoai Herbalife, nhan vien va Thanh Vien Herbalife. TU'O'ng tl,l' nhu v$y,

Thanh Vien khonq duo'c du'a vac tai li$u in an hoac nhC/'ng danq tai lieu khac cac thong tin hau thuan chopat ky t6 chuc hoac ea nhan nao khac, du la hoac ton qiao, chlnh tr], kinh doanh hoac xa hoi, hoac nhC/'ngthong tin nqu 'I ve su lien ket giC/'a Herbalife va bat ky t6 chuc nao khac.

hong dU'Q'c SLPdl,Jng cac cuoc hQP cua Herbalife nhu dien dan bay to tin ngU'ong ea nhan hoac tiep th] choat ky t6 chuc, conq ty, Sl,I' kien hoac ea nhan nao khac.

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uy Tile 8-C Theo Doi Cac Quy Dinh cua Herbalife

hanh Vien phai narn duo'c cac chinh sach, quy dinh cua Herbalife bang each doe Cam nang Dao tao Thanhien va thuonq xuyen tham khao muc "Tai Li$u va Chlnh Sach" tai trang web chinh thucn.MyHerbalife.com cua Herbalife. Tat ea cac tai Ii$u se dU'Q'CCong Ty cung cap theo tung thoi diem. Hay

xem xet va thao luan cac chinh sach, quy dinh nay voi h$ thong tuyen dU'&i de dam bao rang ho eo biet denva hieu duo'c chunq.

Quy Tt.c 8-D Twin Thu Phap Luat

Thanh Vien phai tuan thu cac quy dinh phap luat dia phuonq va qucc gia ap dunq cho heat dQng kinh doanhHerbalife, va khong tham gia vac bat ky heat dQng hay hanh vi nao eo the gay mat uy tin hoac lam t6n haiden hlnh anh hoac danh tieng cua Herbalife. Quy tac nay khong chl ap dl,Jng doi v&i lu$t phap nO'i Thanh

16

Vien sinh song, rna con doi voi luat phap cua bat ky quoc gia nao rna Thanh Vien thuc hien kinh doanh do(n dl,mg lQ'ithe cua chinh sach Bao TrQ' Ouoc Te cua Herbalife.

Quy rse 8-E Nha Kinh Doanh D(k L~p

Cac Thanh Vien thuc hien heat dQng kinh doanh Herbalife voi vai tro la met nha thau doe lap tl,l' kinh doanh(tl xac dinh ke hoach va rnuc Mu cua rnlnh, tl,l' chiu trach nhiern ve chi phi va cac khoan thue phai nQP-b 0 gom thue danh tren heat dQng kinh doanh doe lap va thue thu nhap ea nhan), chu khonq phai la rnotn an vien, dai Iy, ngU'CYinhan nhU'Q'ngquyen thuonq mal, co donq, ben lien doanh, nquoi duoc uy thac haynpU'CYithu hU'ang cua Herbalife hoac bat ky Thanh Vien nao khac. Thanh Vien khonq phai la nhan vien cua

erbalife trong cac van de ve thue hoac nharn rnuc dich khac, va ngU'Q'clai cung se khonq doi hoi bat kyc LYCVl,Jnao.

i du: Trong cac van de lien quan den hoat dQng kinh doanh Herbalife cua mlnh, Thanh Vien khong dU'Q'cSLYdl,Jngcac thuat ngCl'"nhan vien", "dai If hoac "d<;iidien conq ty" du bang ICYinoi hoac tren do dung vanphonq, danh thiep hoac tai lieu in an khac.

uy Tiic 8-F Thong Tin Sai L~ch va Gia M~o

T'hanh Vien khonq du'oc nQPthong tin sai lech va gia mac cho Cong Ty.

~uy Tiic 8-G Gifr Gin Danh Ti~ng va Hinh Anh cua Cong Ty

hanh Vien khonq dU'Q'clam bat CLYdieu gi gay thiet hai (du trong giai dean heat dQng cua Ma So Thanhien hay khonq) ma Herbalife xac dinh, hoan toan theo quyet dinh cua mlnh, la hoac eo the gay thiet hai choanh tieng hoac hlnh anh, san pharn, Thanh Vien, thuonq hieu, ten thuonq rnai hoac uy tin cua Herbalife.

uy rse 8-H Bao Dam

Khong anh hU'ang den quyen lQ'ikhac cua Herbalife theo cac Quy Tac Heat £)Qng nay va cac quy tac va quyinh khac cua Conq Ty, Thanh Vien phai bao dam cho Herbalife tranh khoi cac hanh dQng, khieu nai, yeuau, khai to, khoan phat, hlnh phat va cac chi phi phat sinh tll' do (bao gom phi ton phap Iy thuc te cuaerbalife), eo the dU'Q'Cthuc hien hoac gay ra cho Herbalife lien quan den, hoac dU'Q'cphat sinh true tiep

hoac qian tiep tll', bat ky sv vi pharn luat phap va quy dinh ap dunq doi voi heat dQng cua Ma So Thanhien. Herbalife se khonq chiu trach nhiern doi voi Thanh Vien ve bat ky phi ton, mat mat, thiet hai hoac chi

~hi rna Thanh Vien phai trvc tiep hoac gian tiep qanh chiu do hau qua cua cac hanh vi, sv thieu sot, tll' tuyenM hoac phat bieu cua met Thanh Vien nao khac.

uy Tiic 8-1Lu-a chon Lu~t Ap Dt,mg, Thi~t Hal

oan bQ cac van de trong quan h$ giCl'aThanh Vien voi Herbalife se duoc dieu chinh bai va dien giai theolu~t phap Viet nam ma khong ap dunq cac nquyen tac phap luat xung dQt. Herbalife cung nhu Thanh Vien se

hong chiu trach nhiern cho bat ky thi$t hai xay ra ngau nhien hoac tat yeu do viec vi pharn, cham dlYt hoaci nh chl HQ'p£)ong Thanh Vien, du kha nang xay ra thiet hai nay eo dU'Q'cmet trong cac ben nhan biet hayhong, va se khonq eo khoan boi thvonq thiet hai nao duoc dc;itra cho Herbalife hoac Thanh Vien, trong baty tranh chap nao doi voi ben kia, trll' phi duoc luat phap Viet Nam cho phep.

uy T~c 8-J Vi Pham Quy T~c Hoat £>Qng

hi eo bat ky hanh vi vi pharn Quy Tac Heat £)Qng hoac cac quy tac va quy dinh khac cua Herbalife, va/hoaccac quy trinh hoac chl dao cua Herbalife, Herbalife eo toan quyen quyet dinh thuc hien bat ky hanh dQng

oac bien phap nao duoc cho la can thiet va hop Iy, bao gom nhU'ng khonq gicYihan, viec dlnh eh] dc;icquyen mua hang, dinh chi thu nh~p, ph<;ittien hoc;icxoa be hoc;iccham dlYt hO<;itdQng Ma So Thanh Vien, trll'khi Phap lu~t Vi$t Nam co quy dinh khac. Cac quy trinh hoc;icchi d<;iodU'Q'cHerbalife ban hanh nham danchieu den cac khuyen nghi va/hoc;ic hU'cYngdan ma tuy tll'ng thCYidiem co the dU'Q'Ccung cap cho Thanh Viennham ml,JCdich thong baD cho hQ ve quy tac hoc;icchinh sach mcYidieu chinh/tac dQng den Ma So Thanh

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17

Vlen (Membership). NhCl'ng khuyen nghj va/hoac hU'&ng dan nay se chinh thli'c duoc ap dl,Jngdoi v&i cacThanh Vien sau khi dU'O'cconq ty thong bao truce.

qLY rse 8-K Bao Cao Vi Pharn Quy T~c Hoat D(>ng

Nharn bao v$ uy tin va danh tieng cua Herbalife cOng nhu' cua cac Thanh Vien, Herbalife mong rnuon ThanhVien thong bao kip thoi va chinh xac cho Herbalife cac vi pharn quy tc3cbang each diem vac mau khieu naic inh thuc eo the lay tai Ph6ng Dich Vl) Thanh Vien, hoac thong qua trang web Vn.MyHerbalife.com.

lly T~c 8-L Vi Pham Qui Djnh cua ChU'O'ng Trinh Tra ThU'cYngva ThI,Pc hi~n Vi~c Dang Ky Kh6ngC?P L~rong tat ea giao dich cua minh, Thanh Vien phai tuan thu ngC!'nghia va tinh than cua Quy Tac Heat £)Qng,

cua Chuonq Trinh Tra ThU'cYngduce trinh bay trong tai li$u chinh thuc cua Herbalife.

ang ky dung each de tro thanh Thanh Vien la met yeu eau bat bUQCtrong Quy Tac Heat £)Qng, va cOng laieu thiet yeu cho SI.)' heat dQng dung dan cua ChU'O'ngTrinh Tra Thuonq:

• £)e trcYthanh Thanh Vien Herbalife, NgU'cYi£)ang Ky phai duoc SI.)' bao tro cua met Thanh VienHerbalife.

• NgU'cYi£)ang Ky va ngU'cYidan dat phai hoan thanh day du Don £)ang Ky Thanh Vien (eo cung capten, so di$n thoai va Ma So Herbalife cua NgU'cYiBao TrO').

• MQt ban sac cua Don £)ang Ky phai diroc cung cap cho NgU'cYi£)ang Ky khi NgU'cYi£)ang Ky ky tenvao Don £)ang Ky Thanh Vien.

• Don £)ang Ky Thanh Vien phai dizoc nQPngay cho Herbalife.• Cam viec dang ky khonq trung thuc hoac khOng dung quy dinh cua Thanh Vien.

Vi dl) ve trU'cYnghop dang ky khonq trung thuc hoac khong dung quy dinh nhu sau:

• £)ien vao mau Don Tham Gia Phan Phoi voi cac thong tin sai lech hoac gia rnao, va• £)ang ky cho met ngU'cYitrong tinh huong rna ngU'cYidang ky biet hoac eo Iy do de biet ngU'cYido vi

pham Quy Tac hoac vi pharn Chuonq Trinh Tra Thuonq, vi du nhu hli'a hen voi met NgU'cYiNQPDon rang NgU'cYiBao TrO' hoac cac Thanh Vien tuyen tren se cung cap danh sach Thanh Vien tuyendU'&i cho NgU'cYiNQPDon khi ngU'cYido tro thanh Thanh Vien.

Cac minh hoa khac cua viec vi pharn qui dinh Chuonq Trinh Tra ThU'cYng:

• Mua san pharn dU'&i ten cua Thanh Vien khac, nqoai quy dinh rna Quy Tac cho phep.• Mua san pham voi muc dich chu yeu nharn hU'cYngIO'itli' Chuonq Trinh Tra ThU'cYng,trai ngU'O'cvoi

viec mua san pharn de ban cho khach hang trong rnot thoi gian hop IY.• Ngan can Thanh Vien tuyen dU'&i d~t hang de tuyen tren hU'cYngIO'itheo Chuonq Trinh Tra Thuonq.• NQPthong tin gia mao cho Herbalife.• Chuonq Trinh Tra ThU'cYngcho phep Thanh Vien SLY dl)ng Doanh So ban hang cua Thanh Vien

tuyen dU'&i cQng voi Doanh So ban hang cua rienq minh de thanh T6ng Doanh So cua ban than chornuc dich dat chuan. Tuy nhien, viec quanq cao hoac tiep thj rQng rai de thuyet phuc khach hangtiern nang tham dl.)' cac cuoc hop hoac tr& thanh Thanh Vien hoac cho bat ky rnuc dich nao khac,viec sap xep de nhC!'ngngU'cYidang ky rnoi bao tro cho nhau trong khi ho khong biet hoac chl bietchut it ve nhau duoc xem la vi pharn qui dinh cua Chuo'nq Trinh Tra ThU'cYng.

• HU'&ng dan hoac khuyen khich ngU'cYikhac vi pham cac Quy Tac hoac vi pharn qui dinh cua Chu onqTrinh Tra ThU'cYng.

Thuc hien viec dang ky khong hop 1$va co y vi pharn ChU'O'ngTrinh Tra ThU'cYngdU'O'cxem la nhC!'ngvipham nqhiern trong va se dan den cac che tal va rrurc phat nanq, bao gom nhU'ng khong gi&i han, viec dlnh

18

c i thu nhap va dat chuan cua Ma Sa Thanh Vien c6 lien quan (true tiep hoac qian tiep) den heat dong d6h ac hU'6'ng dan hoac khuyen khlch ngU'6'i khac tham gia vao heat dong d6.

uy T~c 8-M Ph6ng Veln hoac Phat Bi~u v&i PhLPO'ngTi~n Truyen ThOng

Boi khi, cac Thanh Vien c6 the dU'Q'Cph6ng vien bao dai quan tarn tiep can de pheng van ve san pham hoacheat dong kinh doanh Herbalife. Du chunq ta danh gia cao bat ky Sl,J'quan tarn nao dai v6'i san pharn va eohoi kinh doanh cua chunq ta, nhunq chl eo Conq Ty rnoi c6 quyen chap thuan phonq van hoac cho phepq~ang CaDcho Cong Ty hoac cho cac san pharn. Chi nhCmg nhan vien duoc uy quyen boi Herbalife m6'id(YQ'cphep n6i hoac viet cho bao chl hoac phuonq tien truyen thong khac, thay mat hoac dai dien cho

erbalife hoac bat ky conq ty con nao cua Herbalife. Neu met Thanh Vien dU'Q'ctiep can va dU'Q'Cde nqh]tharn gia met buoi phonq van hoac phat bieu, nen thong bao voi ph6ng vien lien lac vo'i Herbalife. TU'O'ngtl,J'nhu v$y, Thanh Vien dU'Q'ckhuyen CaD khonq duoc chu dong rnoi bao chl hoac don vi truyen thong dentham dl,J'buoi hQP hoac Sl,J'kien cua Herbalife. Cac ph6ng vien nen tham dl,J'cac Sl,J'kien nay cung voi da:dien dU'Q'cuy quyen cua Herbalife.

uy t~c 8-N Chu~n Ml,J'cO'ng Xli' Ca Nhan

hanh Vien khonq dU'Q'cconq ba, dang tai hoac phat tan bat ky tai li$u nao - du c6 de cap den Herbalife haykhonq - len hoac thong qua Internet, ma cac tai lieu ay, theo quyet dinh duy nhat va tuyet dai cua Herbalife,mang tinh chat boi nho, phi bang, rniet thi, de doa, xuc pharn, quay rai, lang rna, tuc nu, hoac khieu dam.

uy T~c 8-0 Khong £>LPQ'cPhep Truy C~p H~ Th6ng May Tinh

hanh Vien khong duoc lien quan hoac tbuc hien bat Clf hanh dong nao nharn pha hoai hoac ngat ket naiac website Herbalife-Vietnam.com, Vn.MyHerbalife.com, hay cac website khac duoc quan tr] bo'i Herbalifeoac Thanh Vien cua Herbalife; va cOng khOng dU'Q'ctharn nhap hoac ca gang tharn nhap vac h$ thang/anq may tfnh ket nai voi nhCl'ngtrang do hoac bat ky trang nao khac khi chua duoc Sl,J'cho phep/uy quyen

~ng van ban cua Herbalife.

".

l;JC 9: XuM Kh~u

uy T~c 9-A Hoat £>(>ngTal Cac Qu6c Gia Hoac t.anh Th6 Ma Herbalife Khong Cong B6 Hoat £>(>ng.nh Doanh Chinh ThLPC

lDu c6 SLPdl,Jng ten qoi "Herbalife®" hay khonq, Thanh Vien khong dU'Q'ctham gia bat ky heat dong kinhoanh nao (ke ea heat dong "chuan b]") lien quan den Herbalife trong nhCrng quoc gia hoac vunq lanh tho

nay, bao gem nhunq khonq gi6'i han, nhCrngca gang hoac no Il,J'Cde:~:.~: •i~.", •',i •~'

•

Bang ky hoac xin cap phep ten gQi hoac san pharn hoac Chuonq Trinh Tra ThU'c'rngcua Herbalife;Ban hoac phan phai san pharn cua Herbalife;Tiep th] san pharn hoac CO'hQi thu nhap cua Herbalife (bao gem nhunq khonq gi6'i han viec manghuy hieu.thvc hien quanq CaDb~ng cac phuonq tien truyen thong); hoacTo chuc cac cuoc hQP(Ion hoac nho) hoac bao tro hoac tuyen dl,JngngU'6'i CU'tru c'rnhCrngquoc gianay.

Hoat dong bi nqhiem cam nay bao gem heat dong thuc te xay ra ben nqoai met quoc gia rna Herbalife khonghoat dong chinh thuc, nhunq c6 rnuc dlch hoac tac dong gay ra ket qua nhu b] cam tai phan dean 1 neutren.

I

ClUy T~c 9-B Hoat £>(>ngLien Quan £>iln Herbalife t~i Cac Qu6c Gia ma Herbalife Hoat £>(>ngKinhDoanh Chinh ThLPC

San pharn Herbalife dU'Q'clen ke hoach tieu thu va phan phci trong pharn vi cac quoc gia Cl,Jthe rna sanpharn nay dU'Q'Cchap thuan va duoc san xuat.

19

T;

• Tieu thu nhCl'ng san ph am nay tai quoc gia bat ky ben nqoai pharn vi tren la hanh vi bj cam.• Thanh Vien khong duoc gLl'i hoac sap xep gui (true tiep hoac gian tiep) cac san pharn tLr met quoc

gia den met qucc gia khac, du eo phuc vu cho Mu dung ea nhan hay khong.• MQt Thanh Vien eo th~ true tiep lay san pharn tLr Herbalife tai met quoc gia rai mang no den rnot

quoc gia khac, NHU'NG chl v&i "rnot so 1U'Q'ngsan pharn hop Iy" cho rnuc dlch Mu dung ea nhancua mlnh hoac lam qua, rna khong phai ban 1<;Ii."MQt so 1U'Q'ng san pham hop W' eo nghia la so1U'Q'ngsan pharn cung cap den hai thang cho met ea nhan (hoac cunq cap met thanq cho hai eanhan) cua cac loai san pharn hop Iy, khong vuot qua tong so 1.000 £)i~m Doanh So trong bat ky giaidean 30 nqay nao doi voi tat ea cac san pharn nay.

• Thanh Vien se tu chiu trach nhiern v~ hau qua cua viec mang san pharn tLr mot quoc gia sang mQtquoc gia khac va se bai thU'cYng cho Conq Ty doi voi bat ky hau qua bat loi nao.

• Khong Thanh Vien nao duoc uy quyen hoac cho phep tiep xuc voi CO' quan nha nuoc tai bat kyquoc gia nao cho cac van d~ lien quan den nhap khau hoac phan phoi san pham Herbalife hoacdang ky thuonq hieu Herbalife. Chi eo Herbalife International, Inc. chiu trach nhiem cho viec dambao cac san pham va Chuonq Trlnh Tra Thuonq cua Herbalife hoan toan tuan thu luat phap va quydinh cua nuoc sa tai.

ong Ty eo toan quyen quyet dinh hanh dQng chcnq lai cac thu dean rna Cong Ty tin rang vi pham hoac eo y[nh vi pharn ngCl' nghia hoac tinh than cua cac qui dinh da d~ cap ben tren.

oat £>(>ngLien Quan d~n Herbalife tal Vi~t Nam

<phi eo cong dan Viet Nam rnoi eo quyen dang ky tro thanh Thanh Vien Herbalife va theo do thuc hien quyenkinh doanh tren lanh tho Viet Nam. MQi ngU'cYi nuoc nqoai va Viet Ki~u dinh CU'a nuoc nqoa: va khOng phaila cong dan Viet Nam se khong duoc kinh doanh tal Viet Nam.

uy TAc 9-C Ph~t Vi Pham

Viec vi pham nhCl'ng Quy Tac nay eo th~ gay ra cac rac roi v~ phap Iy hoac tuan thu doi voi Cong Ty, va gaynguy hi~m cho heat dQng kinh doanh cua Thanh Vien. Vi Iy do do, muc phat doi voi Thanh Vien trvc tiep,o~c qian tiep vi pharn, cac Quy Tac nay se rat nghiem khac.

erbalife eo toan quyen quyet dinh cac che tai thlch hop dua tren tfnh chat nqhiern tronq cua vi pharn vahiet hai gay ra hoac eo th~ gay ra, bao gam nhunq khong gi&i han:

• Dlnh Chi tat ea Ouyen va £)~c Ouyen cua Thanh Vien

• Phat Ti~n• Trach Nhiern Bai Hoan Phi Phap Ly cho Herbalife• l.oai Kh6i Chuonq Trlnh Dien Thuyet• Khong £)u TU' Cach tham gia Hoa Hong Mark Hughes Hang Narn

• Mat Vinh Vien Tuyen Bao TrQ'.• Charn DCPtMa So Thanh Vien

)

)Chu Thich Quan Trong: Herbalife eo th~ buoc tuyen tren cua ngU'cYivi pham chiu trach nhiem doi voi viec vipharn cac Quy tac nay neu dieu tra phat hien ho biet viec do ho~c eo tham gia vao viec vi pharn do.

Ml,JC 10: Thanh Vi€m Ch§m Olrt Hoat £>Qng

Quy TAc 1O-A £>i~u Ki~n Chcim DlPt Hoat £>(>ng

MQt Thanh Vien eo th~ charn dCPtHQ'p £)ang Thanh Vien cua ho eo hoac khong eo Iy do vao bat cCPluc nao,bang each gui van ban d~ nqh] charn dCPteo ky ten cho Ph6ng Djch Vu Thanh Vien cua Herbalife truce khich am dCPtHQ'p £)ang Thanh Vien toi thieu 10 nqay lam viec.

20

Q y T~e 10-B Charn OM Hoat £><)ngTrong V6ng 90 Ngay

Neu trong vonq 90 nqay sau khi £)O'n£)ang Ky va HQ'p£)ong Tham Gia Ban Hang Da Cap (Don £)ang Ky vaHQ'p£)ong Thanh Vien) dU'Q'Cchap thuan, Thanh Vien quyet dinh khong tiep tuc lam Thanh Vien, he eo thetra lai (1) Bo Cam Nang Dao Tao Thanh Vien Herbalife (HMTP) du con hay khong con trong dieu kien eo thebs n I~i duoc, (2) cac tai li$u kinh doanh chua rno, chua stY dl,mg va van con ban lai duoc, va (3) cac sanp am con han stY dunq, con nquyen bao bl, tem, nhan da dU'Q'cmua tll' Herbalife ke tll' khi tro thanh ThanhVien. Khoan tien hoan lai se dua tren qia goc rna Thanh Vien da tra cho cac tai li$u va san pharn Herbalifeh an tra phu hop voi cac yeu eau da nhac ben tren, trll' di cac khoan no hay cac nghia vu tai chinh hop Iyt eo quy dinh cua phap luat.

e thuc hien viec hoan tra, vui long thuc hien theo cac hU'ang dan cung cap, hoan thanh mau Don Yeu Cauua Lai Hang Ton eo trong phan "Cac Mau Don" eo san tren trang web Vn.MyHerbalife.com, hoac lien h$

voi phong Dich VI,l Thanh Vien qua so dien thoai (08) 3827 9191 de dU'Q'Cha tro.

uy T~e 10-C Trach Nhi~m £>6iV6>iCac Khoan Ne;>'Chu'a Thanh Toan

Thanh Vien cham dUi heat dong van phai chiu trach nhiem doi voi cac khoan no chua thanh toan choHerbalife hoac doi voi cac trach nhiern phat sinh tll' viec vi pharn Quy Tac Heat £)ong cua Herbalife hoac cac

uy tac va quy dinh khac dieu chinh heat dong kinh doanh cua Thanh Vier: .

uy T~c 10 - D Mua Lai Hang Tbn

hanh Vien eo the tra I~i cac san pharn con han stY dunq, con nquyen bao bl, tem, nhan hoac cac tal lieuhua thao rno' va con trong tinh tranq eo the ban lai duoc. Yeu eau mua lai cac san pharn va tai lieu kinhoanh phai dU'Q'cthuc hien trong vonq 30 nqay ke tll' nqay nhan hang; hoac trong tnronq hop charn dut viecinh doanh thi phai duoc thuc hien trong vonq 12 thanq ke tll' nqay nhan hang den ngay cong ty nhan duocan ban chlnh thuc yeu eau mua lai hang ton cua thanh vien.

hi van chuyen va phi xtY Iy da tra cho don hang goc se khong duoc thanh toan. Herbalife se thu xep viechan hang va se tra phi van chuyen cho nhQ>ngsan pharn hoan tra.

erbalife se hoan tra 100% so tien dva tren qia goc ma Thanh Vien da tra cho cac tai li$u va san pharn. Hoarong Thanh Tlch l.anh Dao, Tien Hoa Hong, Hoa Hong Doanh So va bat ky khoan thu nhap hoac quyen lQ'ikhac da duoc thanh toan cho tuyen tren se dU'Q'Cdieu chinh neu can thiet,

,6.,:..V

Vai nhQ>ngThanh Vien rnuon cham dut heat dong trong vonq 90 ngay ke tll' nqay Don £)ang Ky va HQ'pbong Tham Gia Ban Hang Da Cap (Don £)ang Ky va HQ'p £)ong Thanh Vien) dU'Q'Cchap nhan, hay thamkhao Quy tac 10-B "Charn Dirt Heat £)ong Trong Vong 90 Ngay".

I,IC 11: Bao TrQ' va Lanh D~o

Quy T~e 11-A B<)C~m Nang £>aoTao Thanh Vien Herbalife (HMP)

(KhOng ap dl,lng tai th] trU'eYngViet Nam)

C!uy T~e 11-B: £>am Bao Cung tJng San Pharn

Thanh Vien khong phai la Giarn Sat Vien eo the mua san pham Herbalife tll' NgU'eYiBao TrQ' cua ho, GiarnSat Vien tuyen tren cap 1 (neu NgU'eYiBao TrQ' cua ho khonq phai la Giarn Sat Vien Dat Chuan), hoac truetiep tll' Herbalife. NgU'eYiBao TrQ' hoac Giam Sat Vien tuyen tren pha] giao cac san pharn ma khach hang vaThanh Vien tuyen dU'ai mua tll' ho trong rnot khoanq theYigian hop IY.

21

uy T~c 11-C Dao T~o

r.JIQttrong nhC!'ng Vai Tro cua NgU'CYiBao Tro la luon cap nhat cac Chinh Sach cua Herbalife d~ eo th~t U'cyng XUYEm tU' van va dao t<;30met each chinh xac cho cac Thanh Vien tuyen duoi cua mlnh ve cac sanp am Herbalife va each SLYdunq chung, ve cac quy tac va quy djnh cua Herbalife, ve ChU'O'ng Trlnh TraThU'ong, va ve each thvc SLYdunq viec quanq cao phu hop, bao gom SLYdl,mg cac tai lieu va conq Cl.,lha troban hang.

gU'CYiBao tro eo th~ tlrn kiern SI! ha tro tU>Giarn Sat Vien hoac Thanh Vien Nhorn TAB tuyen tren cua rnlnh,n U'ng ho phai chiu trach nhiern chinh trong viec dao tao.

hanh Vien khonq dU'qc tinh phi hoac yeu eau bat Clr ngU'CYinao thuoc tuyen dU'&i cua ho phai tra 1$ phi chobat ky rnot tien ich dao t<;30,khoa hoc, khoa dao t<;30,hQi thao, cac heat dQng xa hoi hoac hoat dQng tU'O'ng tl!k ac.

uy T~c 11-0 M6i Quan H~ DQc L~p

gU'CYiBao Tro phai duy trl va giC!' gin moi quan h$ dQc lap giC!'a ho va cac Tbanh Vien cua ho. HQ eo th~ hat o tuyen dU'&i phu hop voi vai tro cua met NgU'CYiBao tro, b~ng each dao t<;30va hU'&ng dan tuyen dU'&i vecac san ph am va CO'hQi kinh doanh Herbalife. HQ khong duoc tham gia hoac can thiep vao viec kinh doanhcua cac Thanh Vien tuyen dvoi, va cOng khonq duoc gqi y hoac phat tri~n rnoi quan h$ giC!'a ho va ThanhVien tuyen dU'&i thanh moi quan he giC!'a ngU'CYilac dQng va chu SLYdunq lac dQng.

uy Tiie 11-E Ho TrQ'Cac SI!' Ki~n Do Cong Ty Tai tro

NgU'CYiBao Tro nen cap nhat thOng tin ve cac SI! kien do Cong Ty to chuc va khuyen khich cac Thanh Vieno mlnh bao tro tham dl! cac cuoc hQP va cac chuonq trlnh huan luyen Cong Ty to chuc theo dung quy djnh

qua phap luat..

uy Tiic 11-F Ouy Tri Dja Chi Thll'cyng Tru

hanh Vien phai duy trl dja chl nha hoac dja chi kinh doanh co dinh, va cung cap dja chl nay cho eaerbalife lan h$ thong cua minh de nhC!'ng ngU'CYinay eo the giC!' lien lac voi Thanh Vien. Trong truonq hopo SI! thay doi ve dja chi lien lac, Thanh Vien phai ngay Icfiptuc thong bao cho Herbalife va nhC!'ng ngU'CYieo

I en quan ve SI! thay doi nay.

uy rse 11-G Dam Bao Chwln Bi Phu HQ'pCac Tai Li~u Cho Thanh Vien

INgU'CYiBao tro phai bao dam BO'n Bang Ky Thanh Vien va Mau BO'n B<;3tChuan Giarn Sat Vien dU'qc dienhinh xac, va phai gLYicac ban sac thich hop den Herbalife ngay Icfiptuc.

uy Tiic 11-H Dam Bao Hi~u Va Twin Thu Chinh Sach Hoan Tra Cho Khach Hang

gU'CYiBao Tro phai dam bao r~ng cac quy dinh ve hoan tra cho khach hang cua Herbalife duoc hieu kylU'cyng va ap dl.,lng dung each, va se can thiep vac bat ky tranh chap nao giC!' khach hang va Thanh Vi en d~dam bao r~ng ho cOng biet va hieu ve quy djnh nay.

jvIl;JC 12: Bao V~ va Duy Tri Cac Nhanh Bao TrQ'

Quy Tiic 12-A Thay Doi Quan H~ Bao tro )Moi quan h$ Thanh Vien / NgU'CYiBao tro la nen tang cua Chuonq Trlnh Tra ThU'ong cua Herbalife va, vivcfiy, cac Quy Tac va quy djnh cua Cong Ty bao v$ quyen loi cua NgU'CYiBao Tro. Viec thay doi quan h$ baotro dU'qc cho la eo th~ gay phu'onq hai den SI! toan ven cua viec kinh doanh va, vi vcfiy khong dU'qc khuyen

hlch va it khi duoc cho phep, va chl dU'&i met so hoan earth nhat djnh, nhU'ng theo SI! quyet djnh toanquyen va tuyet doi cua Herbalife.

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Ii

uy T~c 12-B Gay Anh HU'&ng £Ill Thay £l6i Quan H$ Bao Tr9'

£le bao v$ NgU'6'i Bao tro, khong Thanh Vien nao du'oc can thiep vac moi quan h$ giCPamet Thanh Vienk ac va NgU'6'i Bao TrQ' cua ho b~mg bat ky each nao. Thanh Vien khong dU'Q'Cde nqh], loi keo, khuyenk lch, thu hut, hoac tac dQng bang each khac hoac co gi1mgthuyet phuc Thanh Vien khac thay dei NgU'6'iBao TrQ' cua ho hoac nhanh bao tro, bat ke true tiep hoac gian tiep.

uy rse 12-C NQp £lO'n Thay £l6i Quan H~ Bao Tr9'

Thanh Vien muon thay dei NgU'6'i Bao TrQ' phai c6 van ban duoc conq chunq tCPNgU'6'i Bao TrQ' va tat eacac Thanh Vien tuyen tren, cho den va bao gem cac Thanh Vien Nh6m Chu Tich dang hoat dQng duochU'&ng 7%. Cac van ban duoc conq chLrng nay phai dU'Q'c glri den Phonq Dich Vl,J Thanh Vien cua

erbalife, trong do the hien re nhCPngIy do cho yeu eau nay va viec chap nhan tCPbe cac quyen loi lien dena So Thanh Vien neu yeu eau dU'Q'Cchap thuan. Chi sau khi tat ea cac tai lieu nay duo'c glri cho Herbalife,

ierbalife rnoi tien hanh xem xet yeu eau.

Vi$c hoan thanh bat ky phan nao cua dieu kien nay khonq nqu y hoac dam bao cho viec chap thuan doi voi. ,eu cau.

iec quyet dinh yeu eau nay se chl duoc thuc hien bo'i Tru S& £lieu Hanh Toan Cau cua Herbalife (Herbalifeorld Operations Home Office) tai Los Angeles, Califonia. Herbalife c6 toan quyen quyet dinh chap thuan

oac tCPchoi yeu eau tren, rna khong can phai dua ra Iy do cho 51.,1' chap thuan hoac tCPchoi do.

Neu yeu eau thay dei quan he bao tro dU'Q'Cchap thuan, cac Thanh Vien se khonq du oc phep mang theoat ky h$ thong tuyen dU'&i nao cua ho nhu la met phan cua viec chuyen giao.

Neu yeu eau thay dei quan he bao tro b] tCPchoi va Thanh Vien van quyet dinh thay dei NgU'6'i Bao TrQ', thlI. a chon duy nhat con lai la cham dLrt heat dQng Ma So Thanh Vien hien tai, tCPbe cac quyen loi hien t<;iivatU'O'nglai lien quan den h$ thong tuyen duoi, va Thanh Vien lan vQ'/cheng cua rnlnh, hoac cac ea nhan khacham gia ha tro Ma So Thanh Vien phai duy tri tinh tranq ngCPngheat dQng hoan toan trong thoi han metam ke tCPngay charn dut heat dQng c6 hieu II.,I'C, tnroc khi dang ky lam Thanh Vien tro lai (Tham khao Quy

Tac 7-B "Giai Dean NgCPngHeat f)Qng" va 10-A "£lieu Kien Charn Dut Heat f)Qng" trong bQ Quy Tac nay.Herbalife c6 quyen duy nhat va tuyet doi trong viec quyet dinh Thanh Vien da cham dLrt hoat dQng vaQ'/cheng cua ho, hoac ea nhan khac tham gia ha tro Ma So Thanh Vien, c6 dap Lrng cac dieu kien ve giaioan ngCPngheat dQng hay khong khi bat ky ai trong so ho nQP don dang ky lam Thanh Vien tro lai,erbalife khong dam bao met Thanh Vien da cham dLrt heat dQng se dU'Q'Cchap nhan lam Thanh Vien lanCPa.

uy T~c 12-D Xli> Phat Vi Pharn Quy T~c Thay f)6i Quan H~ Bao Tr9'

erbalife c6 quyen duy nhat va tuyet doi trong viec huy be chap nhan truoc do doi voi Don f)ang Ky Thanhien cua Thanh Vien da cham dLrt hoat dQng vac bat CLrluc nao trong tuonq lai neu c6 bang chLrng cho thayhanh Vien nay, vQ'/cheng cua ngU'6'i d6 hay ea nhan khac tham gia ha tro Ma So Thanh Vien da khonq

hoan toan ngCPngheat dQng trong met nam thoi han cho sau khi cham dLrt heat dQng Ma So Thanh Vien cO;khong thong bao cho Herbalife ve Ma So Thanh Vien truo'c day; hoac khong dap Lrng dU'Q'Ccac dieu khoanva dieu kien cua viec charn dLrt heat dQng hay tCPbe Ma So Thanh Vien da dU'Q'cd~t ra trong cac Quy TacHeat f)Qng nay. Neu Herbalife xac dinh thay can thiet huy be 51.,1' chap thuan doi voi Thanh Vien da charn dutheat dQng do vi pharn cac quy dinh ve bao v$ nhanh bao tro, thl Herbalife c6 toan quyen dU'a ra cac hinhthLrCXli' ph<;itdU'Q'ccho la can thiet va thich hQ'p. NhCPnghinh thLrCph<;itnay baD gem, nhU'ng khong gi&i h<;in,vi$c chuyen giao tat ca cac Thanh Vien dU'Q'cbaD trQ' b&i Ma So Thanh Vien m&i sang h$ thong cua NgU'6'iBao TrQ' ban dau, ph<;ittien, dinh chi va cham dLrt hO<;itdQng doi v&i Thanh Vien vi ph<;imnhCPngquy tac nay.

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l"IC 13: Chuy€m Nhll'c;mg, Ban hoac Chuyen Giao Ma 56 Thanh Vien

duy T~c 13-A Khong DU'Q'c Phep N~u KhOng C6 SI:" D6ng Y TrU'&c B13n9Van B>n Cua Herbalife

Cong viec kinh doanh Herbalife va cac lQ'i ich, qUYEmva nghia V\,Jlien quan la nhCmg thanh tuu ea nhan cuarieng Thanh Vien. Viec ban, chuyen nhU'Q'nghoac chuyen giao bM ky quyen hay lQ'i Ich cua Ma So ThanhVien la khonq duoc phep neu khOng c6 SI,J'dong 'I truoc bang van ban cua BQ Phan Phap Ly cua Herbalife.NhCmg yeu eau nay nen duoc chuyen den Ph6ng Dich V\,JThanh Vien Herbalife, va Ph6ng Dich V\,JThanhVien sau khi da nhan dU'Q'Cday du ho 50' can thiet, se thay mat cho Thanh Vien d~ chuyen yeu eau den BQPhan Phap Ly cua Tr\,JS& f)ieu Hanh Toan Cau cua Herbalife (Herbalife World Operations Home Office) talLos Angeles, Califonia.

uy rse 13-B Chi DU'Q'c Chuy~n NhU'Q'ng ho~c Chuy~n Giao Cho NgU'iYi Khong PMi La Thanh Viime-rbalife.

Ma So Thanh Vien chl c6 th~ duoc chuyen nhU'Q'nghoac chuyen giao cho met ea nhan khOng phai la Thanhien Herbalife. Neu ea nhan nhan chuyen nhU'Q'nghoac chuyen giao Ma So Thanh Vien la Thanh Vien da

charn dlft heat dQng, hoac da tli'ng tham gia ha tro met Ma So Thanh Vien khac, thi ea nhan d6 phai dap. ng mol yeu eau d~t ra doi voi Thanh Vien da cham dlPt heat dQng muon gia nhap lai Conq Ty. Ben earth6, ea nhan dU'Q'Cnhan chuyen nhuonq Ma So Thanh Vien phai dap lfng day du cac dieu kien d~ tro thanh

Thanh Vien nhu duoc quy dinh cua phap luat hien hanh va chl c6 th~ thuc hien hoat dQng ban hang da capsau khi duoc dao t<;10va cap Chlfng chl dao t<;10eo ban ve ban hang da cap.

uy rae 13-C Duy Tri C~p B~c va LQ'i lch

NhCmg thanh tich dat duoc cua Thanh Vien la hoan toan mang tinh ea nhan, va nhu v~y, neu viec chuyennhU'Q'nghoac chuyen giao dU'Q'ccho phep, thi vi tri va lQ'i ich rna Thanh Vien da dat dU'Q'ckhong nhat thietphai duoc chuyen giao cunq voi Ma So Thanh Vien. Ca nhan nhan trach nhiern c6 th~ duoc yeu eau phaiO<;1tdU'Q'ctat ea cac Mu chuan de ra doi vo'i vi tri va thu nhap sau khi viec chuyen nhuonq hoac chuyen giaodU'Q'cthvc hien. f)ieu nay bao gom, nhU'ng khong gioi han doi voi vi tri Giarn Sat Vien, thanh vien Nh6mtAB, Mu chuan duoc hU'&ng cac chuyen du lich hoac bat Clf quyen khac nao cua Thanh Vien. Herbalifekhong yeu eau bat buoc viec duy tri cap bac va lQ'i ich cua ngU'<Yinhan chuyen nhuonq.

uy T~c 13-D Quy T~c Dbi V&i Vi~c Gia Nh~p Lai Cong Ty

eu Thanh Vien da chuyen nhU'Q'nghoac chuyen giao Ma So Thanh Vien lai rnuon tro thanh Thanh VienQt lan rnra, ho phai duy trl met nam ngli'ng heat dQng nhu quy djnh tai Quy Tac 7-B "Giai Dean Ngli'ngO<;1tf)Qng" sau khi viec chuyen nhU'Q'nghoac chuyen giao duoc hoan thanh, truoc khi dang ky Thanh Vien

an n(fa hoac tham gia met Ma So Thanh Vien Herbalife khac. Herbalife c6 quyen tli' choi viec xin gia nhapai nay rna khonq can dua ra 1'1 do tli' choi.

Ml,Ic 14 : Thanh Vi€m Ly h6n hoac Ly Thanerbalife yeu eau cac Thanh Vien xay dl,J'ngviec kinh doanh tach bach voi Ma So Thanh Vien goc khi ho da

hoan tat viec Iy than hoac Iy hon vo'i vQ'/chong cua minh (hoac dang trong qua trinh Iy than hoac Iy hen), d~tuyen duci, doanh so va thu nhap dat duoc sau khi Iy than hoac Iy hon se dU'Q'Ctinh chinh xac vao Ma SoThanh Vien ea nhan tach biet rnoi (sau day qoi la "Ma So Thanh Vien ea nhan"). f)ieu nay d~c biet quantronq, b&i Herbalife khong th~ chia tach Ma So Thanh Vien goc bang each chuyen giao h$ thong tuyen dU'oicho rnot trong hai ben. Do d6, ha tro h$ thong tuyen dU'oi ban dau la trach nhiern chung cua ea hai ben.

Bat Clf khi nao met Thanh Vien dang trong qua trinh Iy than, Iy hen hoac charn dut met cuoc hen nhan (sauday gQi chung la "Iy h~n"), thi Thanh Vien d6 phai dam baD cac lQ'i ich cua Ma So Thanh Vien va NgU'<YiBaoTrQ'dU'Q'cbaD v$.

24

, ,

uy t~c 14-A Thi~t L~p Ma se Thanh Vien M&i

£)e tiep tuc heat d(Jng kinh doanh Herbalife trong qua trinh Iy hon hoac sau do, moi ngU'ai phai nop cac taili u sau:

• Mau "Chfnh Sach Ly Hen" da ky va conq chLi'ng (eo the yeu eau mau nay tai PhOng Dich Vv ThanhVien)

• M(Jtban Don Ly Hen, Thoa Thuan Giai Ouyet Ta: San hoac phan quyet chung tharn.

• Don £)ang Ky Thanh Vien moi da hoan thien voi chfnh ten cua ngU'ai chong hoac ngU'ai VCl,dU'ClCbao tro b&i chfnh NgU'ai Bao Tro cua Ma se Thanh Vien g6c (eo the yeu eau rnau nay tai Ph6ngDich vu Thanh Vien)

• Thoa Thuan va Don £)ang Ky Hoa Hong Doanh se Nhorn TAB rnoi the hien Ma se Thanh Vien CaNhan moi (chl danh cho Thanh Vien thuoc Nhorn TAB)

uy tk 14-B Xoa Bo Ten Cua VClICh6ng/Chuy~n Giao Vi Ly Hon

I'ileu Thanh Vien mu6n xoa ten cua VCl(chong) ra khoi Ma se Thanh Vien vi Iy do Iy hen, Herbalife phai nhanU'ClC Don Yeu Cau Xoa Ten VCl (Chonq) cunq v&i chCrky dU'ClCcong chLi'ng cua moi ben.

(fv1au"Don Yeu Cau Xoa Ten VCl (Chong)" eo the tai ve tli' trang web Vn.MyHerbalife.com hoac lay tli' ph6ngQich vu Thanh Vien.)

lIJeuea VClva chonq cunq dong y chuyen nhU'ClngMa se Thanh Vien, moi ngU'ai phai ky, cong chLi'ng va nopon Xin Chuyen Giao Chfnh Sach Ly Hen, bao gom trong Chfnh Sach Ly Hon.

uy tc1c14-C Tham Gia Hoat 9Qng Oll'&i MQt NgLPo>iBao TrQ' Khac/Tham Gia vao Ma S6Thimh ViElnhac

Trong su6t giai dean Iy hen, ea hai ben deu khong dU'ClCphat trien hoac ho tro SI! phat trien (cho du la metminh, cunq voi hoac nhan danh rnot ngU'ai nao khac) bat ky Ma se Thanh Vien Herbalife nao khac tru Map6 dU'ClCbao tro b&i NgU'ai Bao Tro dau tien.

Ca ngU'ai VClva ngU'ai chong deu khonq duoc phep ky Don £)ang Ky Thanh Vien dU'&i SI! bao tro cua motgU'ai Bao Tro khac, tnr khi da duy trl giai doan met narn ngli'ng heat d(Jng dU'ClCdinh nghia tai quy tac 7-B

(Giai doan ngli'ng heat donq), ke tli' sau phan quyet Iy hen, va Thanh Vien tuan thu tat ea cac quy tac va quydinh khac.

eu viec chuyen giao hoac xoa bo ten la do quyet dinh cua toa an, Herbalife phai nhan dU'ClCban sac cuauyet dinh neu re SI! thay d6i do.

~bl"/mMI

.•..,uy Tac 14-0 Quy~n Ti~p Tuc Hoat dQng Ma 56 Thanh Vien Oll'&i Cling MQt Ngll'o>i Bao TrQ'.

Cac Thanh Vien da Iy hen (hoac cap VClchong da Iy than) phai thvc hien kinh doanh Herbalife tach biet voingU'ai VCl/chong cua ho, dU'&i SI! bao tro cua NgU'ai Bao Tro g6c, va duoc Sl! chap thuan cua Herbalife -theo quyen duy nhat va tuyet d6i cua minh.

,t.-,

Khi nhan dU'ClCnhCrngtai li$u neu tai Quy Tac 14-A: "Thiet l.ap Ma se Thanh Vien Moi", Herbalife se ngU'ngquyen mua hang cua Ma se Thanh Vien g6c, va moi ben phai tiep tuc viec kinh doanh bang each bao tro vad~t mua don hang tren Ma s6 Thanh Vien Ca Nhan cua ho. Moi Ma se Thanh Vien Ca Nhan se dU'ClCnhanvi tri hien tal cua Ma se Thanh Vien g6c - Giarn Sat Vien, Nhorn The Gioi, hoac Nhorn TAB (cac thanh viencua Nhorn TAB se bi yeu eau nop Thoa Thuan va Don £)ang Ky Hoa Hong Doanh s6 Nhorn TAB.

25

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ei ben chl duoc bao tro Thanh Vien va dat hang v&i Ma So Thanh Vien Ca Nhan cua ho, va phai dam baoh~ thong tuyen dU'&i cua Ma So Thanh Vien goc nhan dU'Q'C day du SI! he tro nhu dU'Q'C liet ke chi tiet taitvll,lC 11 "Bao TrQ' va Lanh f)<;10".

Thay doi so ID cua Thanh Vien ban dau c6 the duoc thuc hien thong qua Internet.

Cl y T~c 14-E NhfFng Yeu C~u £>~ C6 Thu Nh~p, £>U'<?,cCong Nh~n va Tham Gia SI! Ki~n

Tong Doanh So: Mei Ma So Thanh Vien Ca Nhan se dU'Q'Ctfnh f)iem Doanh So tli' chinh Ma So Thanh Vien013 Nhan cua rnlnh conq voi f)iem Doanh So cua Ma So Thanh Vien goc. Cach tfnh nay se dU'Q'CsU>dl,lng dexac dinh du chuan nhan thu nhap Thanh Tich Lanh f) <;10, dat chuan, tat dat chuan va/hoac Hoa Hong DoanhSo.

Voi rnuc dich xac dinh tl 1$ Hoa Hong Thanh Tich Lanh f)<;10dat dU'Q'c, Ma So Thanh Vien goc se gQP chungdoanh so cua mei Ma So Thanh Vien Ca Nhan voi Doanh So cua chinh Ma So Thanh Vien goc. Hoa Hong

oanh So dat dU'Q'c cua Ma So Thanh Vien goc se dU'Q'Cxac dinh dua tren thanh tich cao nhat cua Ma Sohanh Vien Ca Nhan (xem vi du ben duoi).

Ooanh 56 cua B va C se dU'O'c tinh nhU' sau:

B+AVaC+A

I B A C

JANE SMITH JANE SMITH BOB SMITH

Ma so Thanh Vien Ca Ma So Thanh Vien Gee Ma So Thanh Vien csNhan Nhan

I 2,000 VP 500 VP 1,500 VP

(2,000 VP + 500 VP = (2,000 VP + 500 VP + (1,500 VP + 500 VP =2,500 VP) 1,500 VP = 4,000 VP) 2,000 VP)

j ! ! !,I 5% RIO 5% RIO 4% RIOI

i€!m Thanh Tich Lanh £>~o

J(~,

£>i€!m Hoa Hong Thanh Tich Lanh £>~o nharn rnuc dich tinh Hoa Hong Doanh 56 dU'<?,c k~t hop nhu'sau:

oS..

B+AVaC+A

B A C

Nh6m Chu Tjch Nh6m cno Tich Nh6m cno Tich

I JANE SMITH JANE SMITH BOB SMITH

(Ma s6 Thanh Vien cs (Ma s6 Thanh Vi€m G6c) (Ma s6 Thanh Vien cs

I26

Nhan)q Nhan)f------=---~

9,000 RIO 1,000 RIO 8,000 RIO

(~,OOO RIO + 1,000 RIO =10,000 RIO)

(8,000 RIO + 1,000 RIO =9,000 RIO)

6% P/B 6% P/B 4% P/B

ac Ma So Thanh Vien Ca Nhan phai tuan thu Quy Tac 10 Khach Hang Ban Le va Quy Tac 70% va bat kycac quy dinh nao khac d~ dat dU'Q'cHoa Hang Thanh Tich Lanh 8<;l0. Moi Ma So Thanh Vien Ca NMn phaidat dU'Q'Cdoanh so can thiet d~ thoa man cac yeu eau Doanh So TU'O'ngXlfng d~t ra cho tuyen dU'&i cua ho

ang trong qua trinh dat chuan Giarn Sat Vien. QUYEmmua cua Ma So Thanh Vien Goc se du'oc cap tarnt cYinham dap lfng cac yeu eau ve Doanh So TU'O'ngXlfng cho viec dat chuan cua tuyen duoi.

Gong nhan: Moi Thanh Vien se duoc ghi nhar: thanh tlch do chfnh ho dat duoc trong Chuonq Trinh TralfhU'cYng.Ma So Thanh Vien Goc khonq nhan duoc su' cong nhan nay.

Neu Ma So Thanh Vien goc va Ma So Thanh Vien Ca Nhan dat duce vi tri Nh6m Chu Tich, thi thanh vienNJh6mChu Tich tuyen tren se chl duo'c t~ng thU'cYngmet kim CU'O'ng,dieu nay duy tri su' phu hop voi rrurct U'cYngkim cuonq tren cac Thanh Vien khOng lien quan den van de Iy hon. Neu Ma So Thanh Vien Ca Nhandat chuan thU'cYngkim CU'O'ng,thi chl Ma So Thanh Vien Ca Nhan d6 dU'Q'ChU'cYngloi tlf vi tri d6 ma thoi.

U' Kien: Cac Quy Tac lien quan t&i viec tham dl,l' sv kien se dU'Q'Cquy dinh cu the cho tlfng su' kien khachau va c6 the thay doi. Hay tham khao cac tai li$u cua su' kien de c6 dU'Q'cthong tin ve dia diem, ve,hU'O'ngtien di chuyen, v.v ..

uy rse 14-F. Tinh Tranq rai DC;lt Chuan

Moi Thanh Vien Ca Nhan phai chiu trach nhiern cho viec dat duoc yeu eau ve doanh so tal det chuan GiarnSat Vien hang narn. Ma So Thanh Vien goc se tai dat chuan khi met trong hai Ma So Thanh Vien Ca Nhan~<;ltchuan; tuy nhien, hai Ma So Thanh Vien Ca NMn c6 the SLYdunq 8i~m Thanh Tich Lanh 8<;l0 cua Ma

o Thanh Vien goc ket hop voi 8iem cua rienq minh de dap lfng yeu eau tal dat chuan Nh6m TAB.

uy Tiic 14-G Yeu Cclu Di~u Chinh Phan Bb Thu Nh~p TU>Ma S6 Thanh Vie" G6c va Cac Thay Dbihacerbalife se chl chap nhan yeu eau bang van ban, c6 cong chtrnq doi voi nhCmg de nqh] thay doi lien quan

tlen Ma So Thanh Vien goc, va tat ea cac yeu eau nay phai dU'Q'Cea hai ben dang thuan.

~"•.Cic11

11I

Herbalife se tiep tuc chi tra thu nhap cho Ma So Thanh Vien Goc theo each da duoc thiet I$p tlf truce khi Iythan/ly than. PMn chia thu nhap chl c6 the dU'Q'Cdap lfng dua tren I$nh cua tea an hoac dua tren van ban

eu eau c6 cong chlfng tlf moi Thanh Vien Ca Nhan. Moi Thanh Vien nay phai nQPYeu Cau Chi Tra c6 congchlfng kern theo lenh cua tea an hoac thu yeu eau. ThU' yeu eau phai bao gam cac chl dan cu the ve phantram phan bo va trach nhiem ve thue cua moi ngU'cYilien quan den nhung thu nhap nay.

MQt khi Herbalife chap nhan viec phan chia thu nhap, cac thay doi trong tU'O'nglai cua hU'&ng dan thu nhapphai duoc chira dl,l'ng trong lenh cua tea an hoac trong thu' yeu eau chung c6 cong chunq.

Bao CaDthu nhap cua Ma So Thanh Vien Goc se dU'Q'cgLYiden dia chl trong ha 50' luu, trlf khi moi ben duara van ban chl th] khac c6 cong chunq.

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uy T~c 14-H Hi~u Lu-c Cua Phan Quy~t

Don £)ang Ky lien quan nhu duoc de cap tai Quy tac 14-0 "Ouyen Tiep Tuc Heat £)Qng Ma So Thanh VienOU'&i Cung MQt NgU'CYiBao TrQ''' ho~c Quy tac 14-C "Tham Gia Heat £)Qng OU'&i MQt NgU'CYiBao TrQ'Khac/Tharn Gia Vao MQt Ma So Thanh Vien Khac", va bat ky quy tac hoac quy dinh nao khac cua Herbalife,hoan toan khong thay the cac phan quyet cua toa an doi vo'i viec dinh doat Ma So Thanh Vien vat hoac cacquyen, loi fch hoac nghTavu cua bat ky ben nao doi vci Ma So Thanh Vien.

duy T~c 14-1Tac £>9n9 cua Vi~c Vi Pharn Chinh Sach

eu Herbalife xac dinh Thanh Vien vi pharn bat ky Quy Tac nao, Herbalife se eo toan quyen dinh doat moiMa So Thanh Vien lien quan, bao gom nhU'ng khOng gi&i han quyet dinh charn dut, ap dl,Jngmire phat hoacap d~t dieu kien doi voi bat ky Ma So Thanh Vien nao.

uy T~c 14 - J Chuy~n Giao

eu Ma So Thanh Vien dU'Q'ctrao cho rieng ngU'CYiVQ'hoac chong, hoac neu met trong hai ngU'CYitll' be toanQ loi lch cua Ma So Thanh Vien Goc va quyet dinh thiet lap met Ma So Thanh Vien rnoi, thi se ap dl,lnghung nquyen tac sau:

• NgU'CYiBao TrQ' cua Ma So Thanh Vien goc phai bao tro Ma So Thanh Vien rnoi, HOAC Thanh Vien pha:duy trl met narn khonq heat dQng ke tll' nqay eo Quyet Djnh Ly Hon hoac Phan Quyet cua tea tnroc khidang ky duoi NgU'CYiBao TrQ' moi. (Tham khao Quy Tac 7-S -"Giai Dean Ngll'ng Heat Donq)". Khongtuan thu Quy Tac 7-S duoc xem la vi pharn Chuonq Trinh Tra Thuonq, va se dan den ket qua la charndlft Ma So Thanh Vien.

Ma So Thanh Vien rnoi se hoan toan dQc lap voi Ma So goc.

Neu Herbalife nhan duoc Don £)ang Ky Ma So Thanh Vien rnoi trong vonq rnot (01) narn ke tll' nqaychuyen giao, vi trl cua Ma So Thanh Vien rnoi se tuonq dU'O'ngvoi vi tri cua Ma So Thanh Vien Goc vacthoi dien chuyen giao. Neu khonq, Ma So rnoi se eo vi trl Thanh Vien, v&i quyen mua duoc chiet khau25%.

Su thang tien trong Chuonq Trinh Tra Thuonq, Thu Nhap Hoa Hong Thanh Tfch l.anh £)<;10,va/hoac cachoa hong khac deu chl dua tren doanh so cua TU' Cach Thanh Vien moi ma thoi.

Viec chuyen giao eo hieu luc hoi to ve nqay dau tien cua thanq dU'Q'Cchap thuan.

Quy rse 14-K: Tal H6nf Ly H6n Nhi~u L~n

erbalife chi chap nhan va danh dau lien ket mQt lan tren nhom cac Ma So Thanh Vien Iy hen rna thoi. Lan(jau tien Herbalife du'oc thong bao ve viec Iy hen, thi ket qua se la sv thiet lap hai Ma So Thanh Vien rnoi seien d&i voi Ma So Thanh Vien goc nhu duoc rno ta tai £)ieu 14-0 (Ouyen Tiep Tuc Heat £)Qng Ma So Thanh

\lien OU'&i Cunq MQt NgU'CYiBao TrQ'). Trong trU'cynghop met trong hai Thanh Vien nay tal hon, thi ngU'CYiVQ'(chonq) rnoi eo the dU'Q'Cbe,sung them vao Ma So Thanh Vien Ca Nhan cua ngU'CYido.

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Chfnh sach doi voi trU'cynghop Iy hen nhieu lan eo the dU'Q'chieu dung nhat thOng qua vi du sau day:

'JANE SMITH JANE SMITH BOB SMITHMa 56 Thanh Vifm Ma 56 Thanh Vi en g6c Ma So Thanh Vi encs Nhan Ca Nhan

Neu Sob tai hen, thl ba Ma So Thanh Vien tren van lien d&i voi nhau, va cuoc hon nhan moi khong anhhU'cYngtoi giai phap cua viec Iy hon truoc do. Hoan canh luc nay trcYthanh:

BOB & BARBARASMITH

JANE SMITH JANE SMITH

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, i

Ma 56 Thanh VienCi3Nhan

Ma 56 Thanh Vien g6c Ma 56 Thanh VienCa Nhan

l,IC 15 : Vi~c djnh doat Ma 56 Thanh Vien

uy t~c 15-A Thwa Kil

K i met Thanh Vien qua doi, Ma s6 Thanh Vien cua Thanh Vien d6 se duoc chuyen giao cho ngU'O'ithirak~, chieu theo luat ap dunq va cac quy tac cua Herbalife, voi quyen duy nhat cua Herbalife trong viec pheduyet va chap thuan viec chuyen giao do .

dac quy tac ve thua ke cho phep met Thanh Vien dang heat dQng dU'Q'cso huu va van hanh t6i da ba Mase Thanh Vien - met cua rienq minh, cQng voi hai Ma se khac dU'Q'cthua ke tli' met thanh vien gia dlnh dap. ng du dieu kien". TU' Cach Thanh Vien duoc thua ke c6 the dU'Q'Cchuyen giao cho ngU'O'ithtra ke true tiep.

rong truonq hop tren, Giai Dean Ngll'ng Heat £)Qng (nhu dU'Q'Cde cap tal Quy Tac 7-B) se duoc mien, thayvac d6 la ap dunq cac dieu kien sau day:

1. Ma s6 Thanh Vien hien c6 cua nqu oi thua ke va Ma se Thanh Vien dU'Q'cthua ke c6 quan h$ manq 1U'&itheo chieu doe (cunq mot nhanh) .

. Ma se Thanh Vien duo'c thua ke 0>vi tri Nh6m TAB .

. NgU'O'ithua ke phai cung cap tai lieu, bao gem chunq tll' bei thuonq va bao hiern thoa dang cho Herbalifeva Herbalife c6 toan quyen quyet dinh lien quan den kha nanq phap Iy de dinh doat Ma se Thanh Vien cuangU'O'ida qua d&i.

hCfng Ma se Thanh Vien dU'Q'cthua ke se duoc xem nhu met thuc the rieng biet, moi Ma se hU'&ng denac hoat dQng kinh doanh, Doanh se ban hang va cac khoan thu nhap nhu da neu trong Ke Hoach Tiep Th]ua Herbalife, v&i nqoai 1$cua nhCfng Thanh Tlch Doanh se Tron £)O'i,cho phep su' ket hop cua tong doanh6 rieng cua ngU'O'ithua ke voi tong doanh s6 cua TU' Cach Thanh Vien duoc thua ke. NgU'O'ithua ke se

yhiu trach nhiern d6i voi cac khoan phi, tien phat (neu c6/ vao thoi diem ap dunq).NgU'O'itrnra ke phai tuan thu tat ea Quy Tac Heat £)Qngva Chuonq Trinh Tra Thuonq, kh6ng chl d6i voi Ma

6 Thanh Vien cua rieng ea nhan, rna con ea Ma se Thanh Vien dU'Q'cthira ke.

De dU'Q'Cxem xet viec chuyen giao hoac de yeu eau huy be Ma se Thanh Vien cua Thanh Vien da qua doi,vui long lien h$ voi Phonq Dich Vu Thanh Vien de dU'Q'ChU'&ng dan va giup do ve thu tuc giay to'.

Ouyen dinh doat cuoi cunq d6i voi Ma se Thanh Vien se chieu theo su' phe duyet cua BQ Phan Phap Ly cuaTru SO>£)ieu Hanh Toan Cau cua Herbalife (Herbalife World Operations Home Office) t<;ii Los Angeles,Califonia

t,JC 16 : Mua Va Ban San Ph~m

Quy T~c 16-A Mua Hang HQ'pL~

Cac Thanh Vien kh6ng phai la Giarn Sat Vien chi c6 the mua san pham Herbalife tll' NgU'O'iBao TrQ' cuarnlnh, tll' Giarn Sat Vien tuyen tren true tiep (chl khi NgU'O'iBao TrQ' kh6ng phai la Giam Sat Vien dat chuan)hoac true tiep tll' Herbalife.

-p.

San pham dU'Q'cmua true tiep tll' Herbalife boi nhCfng Thanh Vien kh6ng phai la Giarn Sat Vien (vo: rrurcchiet khau it hon 50%) duoc tfnh cho Doanh se Ca Nhan cua Giarn Sat Vien dat chuan tuyen tren tnrc tiep.

Cluy T~c 16-B Cac flO'n fl~t Hang flu'Q'c Mua V&i Mlrc Chi~t Kh~u 50%.

Tat ea san pham du lieu chuan mua voi rnuc chiet khau 50% (Giarn Sat Vien d~t hang) phai dU'Q'cmua truetiep tli' Herbalife, kh6ng dU'Q'cmua tll' Giarn Sat Vien tuyen tren hoac tll' Thanh Vien khac.

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uy T~e 16-C Mua Va Ban San Pham Ngoai Tuy€m Bao Tro Hop L~

T anh Vien b] nqhiern cam mua san pharn tu bat ky Thanh Vien nao khong phai la nhCl'ngngU'oi theo quyd nh tai Quy Tac 16-A "Mua Hang HQ'p L$" va 16-B "Cac 80'n 8<)1tHang 8U'Q'c Mua VcYiMuc Chiet Khau50%". TU'O'ngtu, Thanh Vien b] cam ban san pharn cho bat ky Thanh Vien nao khac nqoai nhCfng ngU'oit uoc t6 chuc tuyen dU'cYicua minh, theo qui dinh tai quy tac 16-A va 16-B.

uy T~e 16-D Cac 80'n Hang Phai BU'ge Thanh Toan B&i NgU'OtiMua

iec thanh toan cho tat ea cac don hang d<)ltmua tu Herbalife phai duoc thuc hien boi cac Thanh Vien dU'Q'cxac dinh la NgU'oi Mua tren don d<)lthang, VQ'chcnq cua ho hoac Giarn Sat Vien tuyen tren true tiep neu

gU'6'i Mua khonq phai la Giarn Sat Vien, tnr khi c6 van ban chap thuan CI,Jthe dU'Q'CnQPcho Herbalife vev ec thanh toan duo'c thuc hien b&i met ea nhan khac. Neu van ban nay duoc dua ra, n6 chl dU'Q'cap dunqcho rnot don hang CI,Jthe, va vci tat ea cac don d<)lthang tiep theo thi nhCfng quy tac tren se dU'Q'Cap dunq.

hanh Vien khoriq du'oc thanh toan cho don d<)lthang dung ten cua Thanh Vien khac, tnr trU'ong hop metiarn Sat Vien d<)lthang cho met ngU'oi khong phai la Giam Sat Vien, va trong trU'ong hop nay, don hang seU'Q'Cxem Doanh se Ca Nhan cua chinh Giarn Sat Vien do.

NJo Il!C de mua san pharn dU'&i ten Thanh Vien khac c6 the dU'Q'Chieu nhu nhCfng c6 gang de thang tienhang hop 1$trong Chuo'nq Trlnh Tra ThU'&ng.

'JYT~e 16-E Cac Hinh Thuc Thanh Toan KhOng BU'ge Gh~p Nh~n

Thanh Vien khonq duoc Slf dl,Jngthe tin dunq, sec ea nhan hoac bat cu met danq thanh toan nao tu Thanhyien cua minh, khach hang mua le hoac cac ea nhan khac de thanh toan cho cac don hang mua tutlierbalife.

l,IC17 : H6a Don Ban Le Va Chinh Sach Hoan Ti~n Cho Khach Hang

,.Gti.~

uy Tc1e17-A Cung G~p H6a BO'n Ban Le Gho Khach Hang

Thanh Vien phai cung cap Mau 80'n 8<)1tHang Ban Le chinh thuc cua Herbalife cho tat ea cac khach hangJllua le khi viec ban hang dU'Q'choan thanh. 80'n nay phai li$t ke day du cac san pham da ban, qia ban hang,va ten, dia chl, 56 dien thoai lien 19ccua Thanh Vien cOng nhu khach hang. Thanh Vien duoc yeu eau phaiU'UtrCf ban sac cua tat ea cac Mau 80'n 8<)1tHang Ban Le trong ho 50' trong thoi han hai (2) nam. Herbalife6 quyen yeu eau cung cap cac ban sac nay va quyen xac minh cac giao dich va cac dieu khoan, dieu kienan hang va dich VI,Jban hang cua Thanh Vien. .3

j'I

H1,

C!uy rse 17-B Chinh Sach Hoan Ti~n Gho Khach Hang

Cac san pharn cua Herbalife duo'c cam ket hoan tien trong thoi han 30 nqay d6i voi khach hang mua le.Thoi han 30 nqay bat dau tu nqay khach hang nhan duoc san pharn. Khi rnot khach hang c6 yeu eau hoantien, Thanh Vien phai dap ung met each nhanh ch6ng va lich su'. Thanh Vien c6 the dua ra cho khach hanglua chon viec duoc hoan 19i toan bQ 56 tien theo qia mua san pharn, hoac d6i cac san pharn khac cuaHerbalife, theo dung voi cac thu tuc hoan tra neu ra trong tai lieu nay. Thanh Vien phai ton tronq su' Il!a choncua khach hang. (Tham khao cac thu tuc trong phan "Chuonq Trinh Tra Thuonq")

ET-I

Ml,Ic18: Thanh Toan Va Di~u Chinh8e dat chuan nhan Hoa Hong Thanh Tich Lanh 890, Hoa Hong Doanh se hoac hoa hong hang thanq

khac do Conq Ty dU'a ra, Thanh Vien pha: dap ung yeu eau ve doanh 56 va 8iem Thanh Tich Lanh 890

duoc qui dinh CI,Jthe trong "Chuonq Trinh Tra ThU'&ng" cua tai lieu nay, hoac cac van ban va tai lieu khac.Nqoai ra, de dU'Q'ChU'&ng cac khoan thanh toan nay, Thanh Vien phai dap ung cac yeu eau nhat dinh ve 561U'Q'ngcac khach hang mua le va viec phan ph6i san pharn, va xac nhan dat cac yeu eau nay vac nqay dautien moi thanq tren Mau Chung Nhan Thu Nhap. NhCfngyeu eau b6 sung dU'Q'cqui dinh ben duoi.

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uy T~c 18-A Phan Ph6i San Philm

erbalife la met Conq Ty c6 tien hanh heat dQng kinh doanh ban le theo phuonq thirc da cap. San phamrnua tCl' Cong ty se dU'Q'c ban va phan phoi cho khach hang mua le va cac Thanh Vien tuyen dU'&i, hoac SLrdl,lng cho rnuc dich Mu dung ea nhan cua Thanh Vien va nhCmg ngU'6'i than trong gia dinh cua Thanh Vien.

iec mua cac san pham chu yeu nharn rnuc dich dat chuan de thang cap trong Chu'oriq Trlnh Tra ThU'&ng lak ong duoc phep.

Bat cu no luc nao nhu v$y se dan den hau qua phai chiu cac hinh thuc phat nqhiern tronq, bao gom, nhU'ngk ong gi&i han, ha cap bac nh6m, giam sat dc;ic biet, dlnh chl quyen mua, dlnh chl thu nhap, khonq datc uan hU'&ng Hoa Hong, va x6a be hoac cham dCrt heat dQng Ma So Thanh Vien.

uy T~c 18-B Quy T~c 10 Khach Hang Ban Le

~Qt Thanh Vien phai true tiep ban it nhat cho 10 khach hang mua le rieng le moi thanq de dat chuan va1h$n Hoa Hong Thanh Tich Lanh £)<;30,Hoa Hong Doanh So hay cac khoan hoa hang khac duoc chi tra bo'iHerbalife. Neu Thanh Vien khonq cung cap dung han cho Herbalife xac nhan ve 10 khach hang nay, thl HoaHong Thanh Tich Lanh £)<;30va Hoa Hong Doanh So se khonq duoc tra cho Thanh Vien

uy rse 18-C - QlIY rse 70%

rong moi met thanq, met Thanh Vien phai ban cho cac khach hang le, va/hoac cho cac Thanh Vien tuyenU'&i toi thieu 70% tong qia tr] san pham Herbalife ma ngU'6'i d6 danh cho viec ban le, de nhan dU'Q'C Hoaang Thanh Tich l.anh £)<;30hay Hoa Hong Doanh So cho heat dQng trong thanq do hoac duoc conq nhan

t anh vien nhorn GET, Nhorn Trieu Phu hoac Nhorn Chu Tich. Neu Thanh Vien khong xac nhan thong tintren vac moi thanq, thl Hoa Hong Thanh Tich Lanh £)<;30va Hoa Hong Doanh So se khong duoc chi tra cho

hanh Vien.

ftly T~c 18-D Thanh Toan Ti€!n Hoa H6ng Cho cse Thanh Vien Tuy~n DU'&i

ren cac don hang mua true tiep tCl' Herbalife, Hoa Hong rna Thanh Vien tuyen dU'&i duoc hU'&ng se dU'Q'Chi tra cho NgU'6'i Ban Hang Dat Chuan (neu ho thuoc tuyen duoc thanh toan) hoac Giarn Sat Vien. NgU'6'i

~an Hang Dat Chuan va Giarn Sat Vien duoc yeu eau tra cac khoan Hoa Hong nay cho cac Thanh Vientuyen du'o'i cua rnlnh khong tre hon nqay cuoi cunq cua thanq nhan duoc Tien Hoa Hong.

uy T~c 18-E LU'u Trfr Hi> SO'

Thanh Vien phai luu trC!' ha 50' cua tat ea cac hoat dQng phan phoi san pharn cua rnlnh trong vonq toihieu hai (2) nam. Ho 50' phai eo ten, dia chl va so dien thoai cua khach hang hoac Thanh Vien ma san pham

pa dU'Q'c ban cho ho, thong tin day du ve cac san ph am da mua, va so tien cung phuonq thirc thanh toan.Cac ha 50' nay phai du'oc cung cap cho Herbalife ngay I$p tuc khi eo yeu eau. Herbalife eo quyen lien he voi

ac khach hang mua le va Thanh Vien tuyen duoi de xac nhan cac giao dich va rmrc dQ cua dich vu mahanh Vien cung cap.

uy T~c 18-F Cac Khoan NQ' £)6i V&i Herbalife

Neu rnot Thanh Vien van con vU'&ng mac voi Herbalife met khoan no, bao gom, nhU'ng khonq gi&i han,at ky khoan tien nao phat sinh do dc;it mua san pharn, do dieu chinh thu nhap bo'i mua lai hang ton tCl'

cacThanh Vien tuyen dU'&i hoac cac dieu chinh thu nhap khac, do cac khoan phat tCl'viec vi pham Quy TacHO<;3t£)Qng hoac vi pharn cac quy dinh khac cua cong ty, do sec thanh toan hay cac hlnh thirc thanh toankhac b] tCl'choi VI khong du so du, thl Herbalife du'oc quyen khau trCl' so tien no tCl' bat ky khoan phai tra naocho Thanh Vien, hoac giC!' lai cac khoan thanh toan cho den khi toan bQ khoan no cua Thanh Vien doi voiHerbalife dU'Q'Cthanh toan hoan toan val hoac eo the quyet dinh khong cong nhan dat chuan bat ky cho denkhi so tien no dU'Q'c thanh toan hoac giai quyet.

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quy T~c 18-G Hoa H6ng Ooanh S6 Nh6m TAB

Khoan Hoa Hong nay dU'Q'c tra cho C,3c Thanh Vier: Nh6m TAB dap lmg dU'Q'Ctat ea cac yeu eau datchuan va chlmg minh duoc kha nang lanh dao ea trong to chvc cua minh lan v&i tat ea cac Thanh Vienkhac. Bat ky Thanh Vien Nh6m TAB nao vi pharn Quy Tac Heat £)ong hay cac quy tac, quy djnh khac cuac6ng ty se mat quyen tham gia chuonq trinh hoa hang nay. Herbalife gill' tharn quyen duy nhat va tuyet d6itrong viec quyet dinh met Thanh Vien eo du dieu kien tham gia chuonq trinh hoa hang nay hay kh6ng.

~ . e 19: Cite Hoat Dc;mgVa D!a Di~m Kinh Doanh

uy t~c 19-A Cac CO' so. Ban LeThanh Vien kh6ng duoc (true tiep hoac gian tiep, th6ng qua bat ky ngU'CYinao hoac phvonq tien nao)

t U'ng bay hoac ban san pharn Herbalife, an pharn lien quan den san pharn, hoac cac loai hang khuyen mait i bat ky CO' so ban le nao, bao gom nhU'ng kh6ng giCYihan cac cira hang, cac cho tl,l' phat hoac tap trung,

ac hieu thu6c, cua hang tap h6a, cua hang thuc pharn dinh dU'ang, cua hang quan su, cac ki 6t tarn, gianang tai trung tarn mua sarn, dai Iy phan phoi, hoac bat cu dia dillm nao khac ma Herbalife xac dinh trong

t am quyen duy nhat va tuyet d6i cua minh, la kh6ng phu hop v&i viec ban hang true tiep, (Tham khao bang" hCrng £)ieu £)U'Q'c Lam va Kh6ng £)U'Q'c Lam trong Ban Hang True Tiep" cYphan cu6i cua rnuc nay).

uy T~c 19-B Cac Van Phong Rieng Cua Thc=mh Vi{m

hanh Vien eo van phonq rieng eo thll ban, cho dung thiY hang rnau, va tnrnq bay san ph am Herbalife, anJ?ham lien quan den san pharn, hoac cac loai hang khuyen mai tai van ph6ng rieng d6, mien la nhCrng san

ham d6 kh6ng dU'Q'C quanq cao dll ban, va kh6ng met mau san pharn, bang hieu, ap phfch, to roi hoac taiI eu quanq cao nao c6 thll dU'Q'c nhin thay tu ben nqoai dU'cyng ph6 hay 16i di. Bang hieu ben nqoai dll nhand<;lng van phOng la dU'Q'Cphep voi nhCrng gi&i han sau:

• Bang hieu kh6ng nharn rnuc dfch rnoi gQi ngU'CYiqua dU'cyng mua san pharn, va kh6ng dU'Q'c bieuthi rang cac san pharn Herbalife eo thll dU'Q'c tirn thay ben trong.

• Bang hieu phai dam bao kh6ng gay nharn lan voi met cua hang, nha hang, cua hang nhU'Q'ngquyen thuonq rnai hoac "Dia dillm Ban le" khac.,-

~~.'"

~.

t(Tham khao banq "NhCrng £)ieu £)U'Q'c Lam va Kh6ng £)U'Q'c Lam trong Ban Hang True Tiep" cYphan cu6i cua

uc nay.)

uy T~c 19-C Phong M~ch Bac Si Hoac Cac Van Phong Chuyen Mon Khac

Cac bac si, cac chuyen gia cham s6c sue khoe hoac cac chuyen gia khac dong thoi cOng la Thanh Vienerbalife eo thll ban san pharn Herbalife tu van phonq cua ho, v&i dieu kien nhCrng san pharn d6 kh6ng

duoc quanq cao va trU'ng bay. Cac tap sach gi&i thieu san pharn hoac cac tai li$u san ph am dU'Q'c phep di;ittren qu~y hoac tren ban, mien la chunq kh6ng dU'Q'Csap di;it met each pho trU'O'ng. (Tham khao bang "NhCrng£)ieu £)U'Q'c Lam va Kh6ng £)U'Q'c Lam trong Ban Hang True Tiep" cYphan cuoi cua rnuc nay.)

Cluy t~c 19-0 Cac CO' So. Djch VI"J

Thanh Vien kh6ng dU'Q'c quanq cao rang san ph am Herbalife dU'Q'c ban tai cac eo scYdich vu bao gomnhirnq kh6ng gi&i han cac tharn my vien, cac tiern hat t6c, phOng tap thll due, va eau lac bo thll thao. Sanpharn, cac an pharn lien quan den san pharn, cac hang khuyen rnai, hoac bang hieu kh6ng duoc trU'ng baytai bat ky CO' ScYdich vu nao, cOng nhu kh6ng duo'c eo bat ky bang hieu nao c6 thll dtroc nhin thay tu bennqoai CO' scY rna bieu thi cho ngU'CYiqua dU'cyng rang san pharn cua Herbalife c6 thll duoc tirn thay cYbentrong. Nqoai tru cac han che nay, viec ban hang va dung thiY san pharn Herbalife duoc cho phep.

Herbalife eo quyen duy nhat va tuyet d6i trong viec xac dinh va ap dunq chfnh sach nay. (Tham khaobang "NhCrng £)ieu £)U'Q'c Lam va Kh6ng £)U'Q'c Lam trong Ban Hang Trl,l'c Tiep" cYph~n cu6i cua ml,lC nay.)

32

Quy t~e 19-E H<)i ChQ' ThU'O'ng M~i, Cac SI! Ki$n Th~ Thao Va C<)ng £>6ng

Cac san pharn Herbalife kh6ng duoc ban tai cac hQi cho thuonq rnai, cac su kien the thao va cQng dong.T y nhien, viec dung thlf hang mau san pharn Herbalife duoc cho phep.

uy T~c 19-F ChQ' Troi, ChQ' Phien, Xe Ban Hang Dao

ac Thanh Vien kh6ng dU'Q'c ban, cho dung thlf san pham rnau, hay trung bay san pharn Herbalife tai cack u vue cho troi, cho phien, tren xe ban hang dao, hay tai cac su' kien/ dia diem tU'O'ng tl,l', hoac cac djad'em khac rna Herbalife theo tharn quyen duy nhat va tuyet doi cua minh, xac dinh rc!lng kh6ng phu hop voiv $c ban hang true tiep hay khOng eo loi cho hinh anh thuonq hieu cua Herbalife.

c 20 : Bao TrQ' Va Trao CO' HQi Kinh Doanh

uy rse 20-A NhU'Q'ng Quy~n Hoac Pharn Vi Lanh Tho Hoat £><)ng

Herbalife kh6ng eo pharn vi lanh the hoat dQng va cOng khOng eo hoat dQng nhtronq quyen. Kh6nghanh Vien nao duoc tuyen bo hoac ham y rc!lng eo viec nhuonq quyen hay pham vi lanh the dU'Q'C neu

tong ChU'O'ng Trinh Tra ThU'cYng cua Herbalife khi gi&i thieu, hay trao coo hQi kinh doanh.

uy T~e 20-B Trao CO' H<)i Kinh Doanh

Khi trao CO'hoi kinh doanh hay gi&i thieu Chuonq Trinh Tra ThU'cYng cua Herbalife, Thanh Vien phai:

• Chi re heat dQng chlnh cua Thanh Vien la ban va phan phoi san pharn Herbalife t&i Khach Hang

Mua Le va khOng duoc tuyen bo hay ham y rc!lng heat dQng nay chl la yeu to thCPyeu so voi viec bao

tro hay xay dl,l'ng heat dQng kinh doanh.

• Kh6ng dU'Q'c ham y hay the hien rc!lng Thanh Vien eo the hU'cYng lQ'i duy nhat tU>viec bao tro ngU'CYi

khac tro thanh Thanh Vien.

• Kh6ng duoc ham y rc!lng Thanh Vien phai eo nghia vu bao tro nhCrng ngU'CYikhac tro thanh Thanh

Vien.

• Kh6ng du'oc dua ra bat ky tuyen bo nao khong chlnh xac va khong dung su' that.

Khong duoc ham y rc!lng thanh conq eo the dat dU'Q'Crna kh6ng can no Il,I'c hoac chi can no luc chut

It, va phai xac djnh re rang rc!lng Hoa Hong Thanh Tlch Lanh 8<;10, Hoa Hong Doanh So hay cac

khoan thu nhap khac cua Thanh Vien Herbalife chl eo the dat duoc thong qua viec ban than ho va

cac Thanh Vien do ho bao tro kh6ng ngu>ng duy trl doanh so ban san pham Herbalife den khach

hang mua le, va sau khi da dat duoc met so Mu chuan nao do.

• Kh6ng dU'Q'Cthe hien Thanh Vien phai eo nghia vu mua san pharn, tai lieu hay conq cu ha tro kinh

doanh, cOng nhu kh6ng duoc tuyen bo rc!lng Hoa Hong Thanh Tlch Lanh 8<;10, Hoa Hong Doanh So

hay cac loi lch khac eo the dat duoc chl tU>viec mua san pharn hon la ban san pharn.

'li.IA-(

Ml;IC 21 : Cac each Tturc Ban Hang

Quy T~c 21-A Cac Cach ThLPeBan Hang Kh6ng £>U'Q'cCh~p Nh~n

Thanh Vien khonq dU'Q'c tien hanh heat dQng ban hang theo phuonq thirc cheo keo, nai ep, rna phailuon the hien loi CU' Xlf nha nhan va thai dQ chu dao. Me;>iphan gi&i thieu ve san pham Herbalife phai hoanchinh va dung sv that, bao gom nhU'ng khOng gi&i han cac chi dan Slf dl,!ng va cac khuyen cao neu eo, phuhop v&i phan thong tin the hien tren nhan san pharn va bat ky tai lieu di kern nao.

33

Quy T~c 21-B Vi~c Ban San Pham Cho NhiPng Ngll'6>i Kh6ng Phai La Thanh Vifm De Ban l.ai

Khong Thanh Vien nao duoc ban san pharn Herbalife cho nhifng ngU'O'i khonq phai la Thanh Vien cuaHerbalife va eo dl.,l'dinh ban lai nhifng san pharn do.

uy T~c 21-C St:ra D6i Cac Nhan San Phitm Va Tal Lleu

Thanh Vien khong dU'Q'c xoa, be sung, chinh sua hay thay dei bat ky nhan, an pharn, tai lieu hay bao bldong goi cua bat ky san pham hoac an phan nao cua Herbalife, bao gem ea BQ Cam Nang Dao Tao Thanh

ien Herbalife (HMP).

Ngoai ra, cac san pharn hay mau san ph am duoc dong goi de SlY dunq hang nqay khonq duo'c ban lairnot each rieng le.

lIy T~c 21-0 HlI'6>ng O~n St:r Ol,lng

Thanh Vien phai giai thlch cac hU'&ng dan SlY dl,mg va cac khuyen cao, neu eo, the hien tren nhan sanham khi ban san pharn.

uy T~c 21-E Gia ce Dinh & Vi~t Nam

erbalife eo the tuy tCPng thoi diem quy dinh gia ban le va qia ban buon bat bUQC doi toi bat ky hoac tat eaac san pharn Herbalife. Thanh Vien chl duoc ban san pharn Herbalife tal rrurc qia rna Herbalife quy dinh tuy

tlfng thoi diem. Muc phat doi voi Thanh Vien vi pham quy tac nay se rat nqhiern khac, eo the bao gem phatten, dinh eh] thu nhap, dinh chi quyen mua, vat hoac charn dut heat dQng Ma So Thanh Vien.

Ml;IC22: Quang Cao Va Khuy~n Mai

uy TAc 22-A Quang Cao B] C~m

l.uat phap Viet Nam gi&i han viec quanq CaD cua nhifng ngU'O'i ban hang true tiep hoac nhan vi en tiep

fi da cap. Theo do, tat ea cac hinh thuc quanq CaD ve eo hQi kinh doanh Herbalife hay san ph am Herbalifeeu di nquoc lai cac quy tac cua Herbalife va bi cam thuc hien. Dieu nay bao gem ea hoat dQng quanq CaDU'Q'c thuc hien ben trong lan ben nqoai lanh the Viet Nam cho rnuc dich SlY dunq hoac quanq ba tai Vietam.

Han che nay bao gem ea quanq CaD the hien thuonq hieu lan quanq CaD khong the hien thuonq hieuo ap dl,lng tren mol danq phuonq tien quanq cao, bao gem nhunq khong han che truyen hlnh, phat thanh,ao Chi, tap Chi, danh thiep, to' buom quanq cao, bang hieu, to' roi, danh ba dien thoai, website cua ea nhanay website cua te chuc, website truyen thong xa hQi VI du nhU'ng khonq gi&i han Youtube va Facebook,ang ron hay bat ky quanq CaD nao khac tren Internet, website ban le true tuyen VI du nhunq khonq gi&i hanahoo, Amazon va efsay.va dien thoai hay thu dien tu.

Han che tren cOng ap dl,lng doi voi viec quanq CaD khong true tiep. Nhin chung, dieu do eo nghia la cacThanh Vien khong duoc SlY dl,lng nhifng ngU'O'i khcnq phai la Thanh Vien (hay nhifng ngU'O'i khac) de quanqcao. Va, Thanh Vien cOng khong duoc quanq CaD su kien, san pharn hay dich vu eo ve nhu, hay thuc te lakhong lien quan toi Herbalife, nhunq v&i y djnh la SlY dunq viec quanq CaD nay nhu phuonq tien nharn loikeo va thiet lap cac moi quan h$ cho rnuc dich quanq ba san pham hay CO' hQi kinh doanh Herbalife.

Thanh Vien vi pharn Quy Tac nay eo the gay anh hU'&ng nqhiern tronq den giay phep heat dQng chlnh thuccOng nhu kha nang thuc hien kinh doanh cua Herbalife tai Viet Nam, va dieu nay se lai tac dQng den congviec kinh doanh cua cac Thanh Vien Herbalife. Chlnh vi dieu do, mire phat cho cac vi pharn nay se ratnqhiern khac, ngay ea voi vi pharn lan dau, bao gem nhunq khonq gi&i han hinh thuc phat tien, dinh chlquyen mua, dinh chl thu nhap, tharn chl charn dut TU' Cach Thanh Vien.

34

Quy T~c 22-8 Luat Phap Dja Phu'onq

Nqoai cac qui dinh cua Herbalife, Thanh Vien phai tuan thu phap luat hay cac qui dinh khac cua diaU'O'ng va cua nha nuoc khi quanq ba san ph am hoac CO' hQi kinh doanh Herbalife. Thanh Vien eo trach

n iern xac dinh nhCl'ng luat 1$eo lien quan va nhCl'ng ap dunq cua chunq len viec kinh doanh cua chinh mlnh.

uc 23: Tuy€m 86 v« Gi&i ThieuNhu da neu trong Quy Tac 22-A, khong duoc phep quanq CaD tai Viet Nam, do v$y cac Quy Tac sau ap

d. ng cho cac tuyen bo, gi6'i thieu rna cac Thanh Vien eo th~ sli dl,mg khi gi6'i thieu san ph am va CO'hoi kinhdoanh Herbalife, hoac khi huan luy$n hoac chia se thong tin vo'i ngU'6'i khac.

Nqoai cac Quy Tac Cl,Jth~ ben duoi, tat ea rnoi tuyen bo, gi6'i thieu va chvnq thuc, bao gem cac tuyenbo, gi6'i thieu va chli'ng nhan lien quan dem viec qiarn can, hieu qua san pharn va thanh qua ve tai chlnh (baogem thu nhap) phai hop phap, dung dan va khong gay nharn lan. Chunq phai eo CO'so hop Iy theo thuc teva eo th~ duoc chtrnq minh. Chunq cOng deng thoi phai nhat quan voi cac tuyen bo va gi6'i thieu eo trongcac an ban tiep th] hay nhan san pharn hien hanh cua Herbalife.

, Vi quy dinh phap tuat trong linh vue nay eo th~ thay dbi, nen d~ thuan tien hon cho cac Thanh Vien cuainh, Herbalife se thOng bao cho Thanh Vien ve nhCl'ng thay dbi neu eo va dang tai thong tin cap nhat doi

6'i Quy Tac nay len trang web Vn.MyHerbalife.com. Cac Thanh Vien phai xem xet ky lU'cmg cac thay dbiay.

I TrLI'6'ng hop Thanh Vien sli dunq vi du ve met Thanh Vien Cl,Jth~ nao do trong viec gi6'i thieu cac heatQng phan phoi, thl phai neu ro ten, tuoi, dia chl, thoi gian tham gia, va cac khoan thu nhap nhan duoc phai

.U'Q'c chli'ng minh bang bien lai xac nhan cua eo quan thue dia phuonq cho cac khcan thue da thu tCY thuhap tren.

~uy T~c 23-A Gi&i Thleu 8~ng Hlnh Anh va Am Thanh.

Nqoai cac Quy Tac ben dvoi, con eo nhCl'ng yeu eau Cl,Jth~ doi voi cac ghi chu thich hop (me ta benU'6'i) trong cac bai gi6'i thieu bang am thanh va hlnh anh du eo th~ hien thuonq hieu hay khong. Cac ghihu nay phai duoc th~ hien er phan dau va ph an cuoi cua bai gi6'i thieu, du dai cho bat cli' ai cOng eo th~ doeU'Q'C(trong trU'6'ng hop trlnh bay bang hlnh anh), hoac nghe duo'c (trong trLl'6'ng hop trlnh bay bang am

hanh).

=uy T~c 23-8 Tuyen 86 Giam Can

Khi gi6'i thieu cac san pham hoac CO'hQi kinh doanh, hoac khi chia se thong tin voi ngU'6'i khac, moi gi6'i,hi$u, tuyen bo va chli'ng thuc ve ket qua giam can phai luon duoc di kern voi ghi chu:

NhCmg ket qua nay khOng phBi la (J(Jc this. cac ket qua ea nnen se thay (Joi khac nhau.

Khi gi6'i thieu bang van ban, ghi chu phai dU'Q'c d$t er vi tri nbi bat tren moi trang ma cac tuyen bo xuathien, sli dunq ciY chCl' khong nho hon ciY 10 hoac 75% ciY chCl' cua tuyen bo qiam can.

IJ!

'c~Cluy T~c 23-C Tuyen 86 V~ Cc1u True I Ch(ve Nang

Khi gi6'i thieu cac san pham hoac CO' hQi kinh doanh, hoac khi chia se thong tin voi ngU'6'i khac, ThanhVien chl eo th~ dua ra cac tuyen bo ve eau truc/chuc nang da duce th~ hien tren nhan san pharn va tai lieutiep thi cua Herbalife. MQt tuyen bo ve eau truc/chuc nanq la tuyen bo san pharn eo th~ "ha tro" hay "tangcuonq" ChLfC nang cua rnot eo quan/cua CO'th~ (vi du: "Canxi trong san pham nay giup xuonq chac khoe."),Tat ea rnoi tuyen bo hay chLfng thuc ve eau truc/chuc nanq phai kern theo ghi chu duoc d$t lien ke tuyen bo,va toi thi~u er ciY chCl' 10 ho$c 75% ciY chCl' cua tuyen bo giam can tren moi trang ma tuyen bo xuat hi$n (neugi6'i thi$u bang van ban):

35

J~I ~ _

Nbimq tuyen b6 nay cnire dU'Q'cdanh gia b&i 8(> Y te. San pham nay khOng dung de chan ooen, dieu tri,chCl'atenh hay ng{m nqir« bat ky can b~nh neo.

QLY Tcic 23-0 Tuyen B6 V~ San Pharn

Khi gi&i thieu cac san ph am hoac CO' hQi kinh doanh, hoac khi chia se thong tin voi ngU'ai khac, ThanhVien khOng duoc :

• DU'a ra bat ky tuyen bo nao bang van ban hay bang loi noi ve tac dunq chQ>a benh, ve dieu tri hoacve y hoc cua san pharn Herbalife. Neu met khach hang dang duoc charn sac cua bac si, Thanh Viennen de nqh] khach hang tham khao y kien bac si trvoc khi thuc hien bat ky thay d6i trong che dQ anuong. Sat ky ngU'ai nao dang eo van de ve tim rnach, roi loan gan hoac than hay ngU'ai dang duocdieu tri y te, luon can duoc khuyen CaD phai tham khao lai khuyen cua bac si truce khi thay d6i chedQ an uong cua minh.

• DU'a ra bat ky tuyen bo nao ve cac san pharn Herbalife, du bang lai noi hoac bang van ban, khac voinhQ>ng gi dU'Q'c trinh bay trong sach Gioi Thieu San Pham hay nhQ>ng tal lieu chlnh thtrc khac cuaHerbalife.

• Xuyen tac, rnieu ta sai, bang bat ky each thrrc nao, ve qia ea, chat 1U'Q'ng,cong dl,Jng hay loi lch cuasan pham Herbalife.

• Sli dl,Jng danh nghia 8(> Y te khi gi&i thieu cac san pharn Herbalife.

Q Jy Tac 23-E Cac Chia Se Va Tuyen B6 V~ Thu Nh~p Va V~n f)~ v~ Tuan Thu Lu~t Phap

Khi gi&i thieu cac san ph am hoac CO'hQi kinh doanh, hoac chia se thOng tin v&i ngU'ai khac, cac ThanhVien eo nghia vu hieu va tuan thu phap luat lien quan den cac tuyen bo ve thu nhap theo quy dinh cua phapIL$t noi ho dl,l' dinh tien hanh kinh doanh.

Tai Li~u eo th~ hi~n thuonq hi~u: Khi gi&i thieu cac san pharn hoac CO' hoi kinh doanh, hoac khi chia se~hong tin v&i nquoi khac, neu tuyen bo ve thu nhap duoc dua ra trong tai lieu eo de cap den Herbalife, thituyen bo phai duoc di kern v&i ghi chu. "Tuyen bo ve Phong Cach Song" (ch~ng han nhQ>ng tuyen bo lien

uan den xe hoi, be boi, cac chuyen du ljch, v.v ... ) va chia se ea nhan ve thu nhap hoac phong each songOng la "Tuyen So Ve Thu Nhap" va tuan thu theo Quy Tac nay. MQi tuyen bo ve thu nhap eo the hienhU'O'ng hieu phai eo ghi chu nhu sau:

Thenh qu« ep dl)ng cho cac ea nhan (hoflc cac vi du) dU'Q'Gmo ta va khOng mang tinh binh quen

ai li~u kh6ng th~ hi~n thU'O'ng hi~u Herbalife:

Khi gi&i thieu cac san pham hoac CO'hoi kinh doanh, hoac khi chia se thong tin voi ngU'ai khac, neu met"Tuyen So Ve Thu Nhap" dU'Q'c dtra ra trong tai lieu khong de cap den Herbalife, thi tuyen bo phai duo'c dikern voi ghi chu. Tuyen bo ve "Phong Cach Song" (ch~ng han nhQ>ng tuyen bo lien quan den xe hoi, be boi,cac chuyen du lich, v.v ... ) va cac chia se ea nhan ve thu nhap hoac phong each song cOng la cac tuyen bove thu nhap va tuan thu theo quy tac nay. MQi tuyen bo ve thu nhap khOng the hien thU'O'ng hieu phai eo ghichu nhu' sau :

Thenn qua ap dl)ng cho GaGca nhan (hoflc cac vi dl)) dU'Q'cm6 ta va khOng mang tinh binh quen.

Khi gi&i thieu bang van ban, ghi chu phai duoc d~t n6i bat tren moi trang rna cac tuyen bo ve thu nhapxuat hien, sli dunq cO>chQ> lon hon theo dieu kien: khong nho hon cO>chQ> 10 hoac 75% cO>chQ>cua tuyenbo.

(~uy Tcic 23-F Tuyen B6 v~ Kinh Ooanh Tai Nha

Khi chia se eo hoi thu nhap Herbalife, Thanh Vien khong dU'Q'Cthe hien sai lech rang Thanh Vien chl eothe tien hanh heat dQng duy nhat tai nha.

36

quy Tiic 23-G Cac Tuyen 86 V~ M6i Quan H~ Gifra Herbalife Va Thanh Vien Herbalife

CO' hQithu nhap Herbalife la met sv nqhiep tiem nanq cho cac Thanh Vien, nhunq trong rnoi truonq hopdflY khOng pha: la met cong viec, nhu each rna thuat ngCl'do thuonq dU'Q'chieu. T<;Iirnoi thCYidiem, ThanhVien luon la cac nha kinh doanh dQc I$p, va khong duoc tuyen bo, the hien hoac nqu y rang ho duo'c thueb&i, phat bieu cho, hoac cung cap bat ky loai hlnh dich vu tu van nao cho Herbalife, hoac cong viec kinhdoanh Herbalife la met cong viec. Vi du, Thanh Vien khong the SLYdl,!ng cac thuat ngCl'"conq viec": "1U'O'ng";" iec lam", hoac "nghi phep" (hoac bat ky thuat ngCl'tuonq tu) khi chia se eo hoi thu nhap, Thanh Vien cOngk ong duoc SLYdunq cac conq cu quanq cao nham quanq ba rQng rai eo hQi thu nhap Herbalife, bao gomnhU'ng khong gi&i han cac mau quanq cao "Tuyen dunq /CO'hoi viec lam", cac ban tin viec lam va cac congcu tlm kiern viec lam tren internet.

uy T~c 23-H Mark Hughes

Ten hoac hlnh anh cua Mark Hughes (ngU'CYisang lap Herbalife) khong duoc SLYdunq.

uy Tiic 23-1cae £>jaChi

Thanh Vien khonq duoc phep SLYdunq, cong bo hay quanq ba dia chl cua Tn,Jso £>ieu hanh Herbalifeuoc te - Herbalife International World Operation Home Office, hoac cua cac conq ty hoac van ph6ngerbalife nhu chinh dia chl cua mlnh.

l,IC24 : so Dl,Ing Quy€mrse Gia, Ten ThU'O'ng M~i, ThU'O'ng Hi~u, v« Bi~u Tnrnq

uy rse 24-A Vi Pharn Quy~n rae Gia

Khong Thanh Vien hay bat ky ngU'CYinao khac duoc phep sao chep, toan bQ hoac met phan, bat cu taili$u in hoac cac ban ghi am hoac ghi hlnh da duoc xuat ban b&i Herbalife, tnr khi duo'c Herbalife cho phep

ang van ban. Cac tai lieu nay duoc bao v$ b&i quyen tac gia, cho du dang ky hay chua dang ky, va duocem la tai san cua Herbalife.

Puy Tiic 24-8 SI! Chclp Thuan Cho Sao Chep

Thanh Vien c6 nhu eau SLYdl,mg day du va chinh xac ban sao cua cac bai bao hoac cac tai lieu chira~rong cac an pharn chlnh thuc cua Herbalife nhu' Cam Nang Nghe nqhiep, sach Gi&i Thieu San Pharn, T<;Ipchi Herbalife Today, cac ban ghi am / ghi hlnh hay cac tai lieu khac de dU'a vao cac bai trlnh bay SLYdunqcho h$ thong Thanh Vien cua mlnh hoac cho rnuc dich cung cap thong tin, thl ho chl c6 the sao chep khi danhan duoc van ban chap thuan truoc d6 tlf Herbalife va ban sao chep d6 phai kern theo tuyen bo:

"f)U'Q'C sao chep VGiSI,J' cho phep cue Herbalife International. "

Tat ea cac quyen doi voi ten Herbalife, bieu tnrnq va thuonq hieu hoac ten thU'O'ng rnai cua Herbalifedeu la tai san cua Herbalife International va cac cong ty con hoac cong ty lien ket cua Herbalife International.

..A

Ouy Tiic 24-C Thu-o-nqhi~u. Ten Thll'O'ng M~i Va 8i~u Tru-nq ''?:z

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