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Henryk HollenderInterdisciplinary Center for Mathematical

and Computational Modelling hhollen@icm.edu.pl

Radical Management and the Modern Information World

                                                                                                                                                                                

         

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Libraries are well-performing and successful,

But they need to perform better,

And this makes us take a second look on how they

are managed

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Conference Participants

High NationalProduct, non-EOld Europe

New Europe

Other

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Libraries are beautiful

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Physical libraries for physical people

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Physical bookstores, also for physicalpeople

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Libraries: Organization and Management

(From the CUT online catalog)

Jacek Wojciechowski:

8020406080

100120140160180200

EU countries

EU accessioncountriesEE countries

LIBECON statistics 2000: Expenditure per 1000 population of academic

libraries per year (in thousands of euro)

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Managers – what do we see?

Grants

European projects

Staff

BudgetFormat

Non-traditional documents

Non-traditional customersPreservation

Digital projects

Cataloging

Document Delivery

Consortia

Lines at theCirculation Desk

Backlogs

FrontlogsFRBR

IFLA

Maintenance

VAT

E-journals

Open access

Jerks on the staff

ComplaintsCommitteemeetings

Academic Senate

Acquisitions

Training

Special colls

Systems

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Setting priorities, sequencing importance: How do we decode and

translate?My own world (I like it and I understand it)

Politics

Strategy

Decision and control

Formal and informal process within the organization

Routines and action

The user (also likes own world!)

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Menu of usual priorities and/or neglected areas

• Automations, databases, systems• Cataloging• Digital projects• Collection building• Access services• …..

How to harmonize the technical and the social?

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Total Quality Management…

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Stoner, Freeman, Gilbert:Management

A widely used classic in the CUT online catalog

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Techniques of scientificmanagement:

Do they violatepersonal experience of librarian?

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Management science:

•Engineering? •Occult? •Lifestyle?

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Analysis of

operations

of research

libraries in

Poland

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Could we have LESS library consortia? ONE?

Cape Library Cooperative (CALICO), Eastern Seaboard Association of Libraries (eSAL),

Free State Library and Information Consortium (FRELICO), Gauteng and Environs Library Consortium (GAELIC),

South East Academic Library System (SEALS), National Executive Directors of Academic Consortia (NEDAC)

SabinetOnline, European Union/Department of Education,

National Library of …(NL…) Library and Information Association of … (LIA…)

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Radical managementBy Culbert and McDonough

In the online catalog of Maria Curie-SklodowskaUniversity, Lublin

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Current management theories…

Cannot be madeoperationalwithin library practice

Commonsense

Belongto economics

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Variations on Radical Management

• Understand your organization. Find methods to decode its external and internal process

• See the tiniest detail. Harmonize all the details towards the overall quality

• Forget the detail. Think big• Accept your organization. Change profoundly

the unacceptable• Accept the customer. Alter profoundly the

unacceptable• Always consider what are you actually

responsible for

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The end