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    Saffola: Low on cholesterol, high on empathy

    agencyfaqs!NEW DELHI, May 31

    The focus of cooking-oil advertising in India has been on the predictable but in this case,highly relevant platform of health. Working on the assumption that while most consumersknow about the benefits of a healthy life, but few take serious efforts to maintain it, these adsprescribe switching to a healthy oil as a first step to healthy living. Advertising for Saffola hasbeen no different. From home to nursing home, the brand has, over the years, driven homethe high-cholesterol, serious-heart-problem theme through various creative executions.However, the new multi-media campaign for Saffola Gold is a different take on the issue, as itexplores the health theme from a more empathetic and indulgent viewpoint.

    The television commercial for the campaign created by McCann-Erickson India and directedby Rajiv Menon opens on a man groggily turning off the morning alarm, slipping into histracksuit and jogging shoes and heading straight back to bed. His wife enters with a cup oftea and tries to cajole her husband to stick to his exercise regimen. The husband, who finds itdifficult to relinquish the comforts of his bed, pleads for just five more minutes of that sweet,divine sleep. She gives in. The background refrain of Kal se, based on AR Rehmans hitnumber Dil Se, underscores the mans outlook towards good health.

    Cut to the wife walking into the living room, to find her husband sitting on the couch, watchingcricket, while their son pedals hubby dears exercising cycle. She looks at her husbandcomplainingly, but he reacts with a placating flying kiss, and promptly turns his attention to theaction on TV.

    But the wifes frustrations are far from over, as her husband gorges junk food. Saffola makesan entry here, comforting the lady whose efforts at ensuring a healthy life have been thwarted

    by her husband. The voiceover urges her to take timely action and not postpone mattersconcerning health, the way her husband does. The ad signs off by saying Naya Saffola Gold.Dil ki hifazat, aaj se.

    The decision to reposition Saffola from a brand that was perceived to be therapeutic infunction to that of an understanding companion was a result of two factors the launch ofnew variant Saffola Gold, and the need to build awareness about heart care among a largerbase of consumers. One of the key tasks was to educate consumers about the benefits ofthis new variant, says Vishal Mehta, business director, McCann-Erickson India. The fact thatSaffola Gold has a double action formula, which not only helps in the reduction of cholesterolbut also absorbs less in the food, was highlighted.

    Elaborating on the second factor, he adds, Over the years, the brand has resonated well

    primarily with those people who have a heart condition. The brief was to move Saffola frombeing a therapeutic brand to one that plays an important role in maintaining an overallhealthy lifestyle for everyone. Therefore, the brand needed to reach out to a larger set ofconsumers.

    That point of contact with a larger set of consumers had to come through an understanding oftheir lifestyle. We discovered that while there is an increasing intention to follow a healthylifestyle, this intention does not always translate into action. This gap between intent andaction became the basis to reposition Saffola, Mehta explains. Thus, the story was then builtaround the theme Men are reluctant health enthusiasts.

    In the new campaign, Saffola recognizes that it is easy to fall prey to the temptations thatcome in the way of healthy living, says Ashish Bhargava, marketing manager, Saffola,

    Marico Industries. We procrastinate when it comes to adopting a healthy lifestyle thatincludes exercising and avoiding fatty, oily food. The least the wife can do as the first step to ahealthy heart is to switch to a good cooking oil.

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    The creative challenge was to look at the reluctant health enthusiasts theme in a refreshingmanner. The brand wants to continue being perceived as the authority on heart care, but in aless serious and more approachable manner, points out Ramanuj Shastry, creative director,McCann-Erickson India. It has in some ways become a friendly family doctor from a heartspecialist. Therefore, the brand is shown empathizing with the housewife, understanding her

    struggle to keep her family healthy. And in the process, the advertising introduces her toSaffola, an intelligent and convenient way of keeping her family healthy. So the creativedwells on how most people tend to postpone exercise, sticking to a proper diet et cetera, andacknowledges this phenomenon through Kal se.