S THNG TIN V TRUYN THNG
TRUNG TM PHT TRIN H TNG CNTT NNGHNG DN S DNGH THNG TH IN T THNH
PH NNG([email protected]) Nng, thng 02 nm 2013.MC LC31. Hng dn ng
nhp vo H thng Th in t trn Webmail Client
42. Hng dn t thay i mt khu hp th in t
63. Hng dn cu hnh hp th ngi dung (Mail Client)
164. Cu hnh cho thit b di ng kt ni h thng Th in t
195. Sao lu v phc hi email Outlook 2003/2007
226. Cac vn khac
227. Ph lc Biu mu Phiu yu cu
1. Hng dn ng nhp vo H thng Th in t trn Webmail Client
Hp th in t thnh ph Nng c th truy cp bng hai cch: s dng bng trnh
duyt web (Internet Explorer, Firefox, Google Chrome, ...) hoc dng
chng trnh Mail Client (Microsoft Outlook, Outlook Express, Mozilla
Thunderbird, ...).
Sau y l cc bc truy nhp hp th bng trnh duyt web:
- M trnh duyt web, g vo a ch h thng Th in t thnh ph Nng trn mng
Internet: http://mail.danang.gov.vn.
- Mn hnh ng nhp h thng Th in t ca thnh ph s yu cu Tn ng nhp
(User name) v Mt khu (Password).
V d:
Ngi s dng Nguyn Tn Lun c ti khon l: [email protected] th nhp
tn ng nhp: luannt2 v mt khu, sau nhn vo Log on ng nhp vo hp th in
t.
Lu y:
- Mt khu phn bit ch HOA ch thng
- bao mt nghi i mt khu sau ln ng nhp u tin.
2. Hng dn t thay i mt khu hp th in t
Ln u ng nhp, h thng s hi ngn ng mun s dng cho hp th in t ca mnh,
nn chn ngn ng Ting Vit. Ti liu ny vit trn hp th s dng ngn ng Ting
Vit, nu bn s dng Ting Anh th cc mc la chn cng tng t.
La chn mc Language: Ting Vit (Vit Nam) v nhn OK.
Sau khi m c hp th, nhn vo Tu chn pha trn bn phi mn hnh sau chn i
mt khu ca mnh (xem hnh).
Ti mn hnh i mt khu: c th thay i mt khu khc.
Mt khu hin ti: nhp vo mt khu ang dng
Mt khu mi: nhp vo mt khu mi m ngi dng mun thay iXc nhn mt khu
mi: nhp vo mt khu mi 1 ln na
Khi nhp xong nhn nt Lu.Lu quan trng: mt khu mi phi di t nht l 8
k t (c th di hn).
Sau khi thay i mt khu thnh cng, h thng s hin th thng bo v yu cu
ngi dng ng nhp li bng mt khu mi ca mnh. Chn OK v tin hnh ng nhp li
bng mt khu mi.
3. Hng dn cu hnh hp th ngi dung (Mail Client)a) Microsoft
Outlook 2007
Ti my ngi dng, m Microsoft Outlook 2007, chn Tool > Account
Settings
Chn New to mt hm th mi hoc chn Change thay i cc thng s thit lp
cho hm th to.
Chn Microsoft Exchange, POP3, IMAP, or HTTP, sau chn Next
nh du check vo Manually configure server settings or additional
server types ri Next
Chn Internet Email ri Next
Trong ny in thng tin cn thit vo nh email, password, pop, smtp nh
hnh bn. Trong phn User Information l thng tin ca ngi dng bao gm h
tn, sau l a ch email. Phn Server information l thng tin ca my ch.
Ch gi tr Incoming Mail Server l pop.danang.gov.vn v Outgoing mail
server l smtp.danang.gov.vn.
Sau chn More Settings... Bc tip theo ch nh du check vo My
outgoing server (SMTP requires authentication trong th Outgoing
Server.
Trong th Advanced in Incoming server l 995 v Outgoing server l
587 v lu cc cu hnh nh hnh bn di
Tip theo nhn OK v Finish hon thnh.b) Microsoft Outlook 2003Bc 1:
i vi ngi dng cu hnh outlook 2003 ln u tin:Ti my ngi dng, m Outlook
2003 > chn Next
Hp thoi Account Settings xut hin > chn YesSau tip tc
bc 2.
Bc 2: i vi ngi dng cu hnh Outlook 2003Ti my ngi dng, m outlook
2003, vo Tool > Email Accounts. Sau tin hnh chn thm 1 ti khon mi
hay thay i 1 ti khon cu hnh. y minh ha vic thm 1 ti khon mi, chn
Add a new email account. Sau chn next.
Bc 3: Chn POP3 Next
Trong ny, in cc thng tin cn thit nh email, password, pop, smtp
nh hnh di. Ch thng s cho my ch Server Information:
Incoming mail server pop.danang.gov.vn
Outgoing mail server: smtp.danang.gov.vn. Sau chn
More Settings...
Bc tip theo ch nh du check vo My outgoing server (SMTP) requires
authentication trong th Outgoing Server.
Trong th Advanced in incoming server l 995 v Outgiong server l
587. Ch cc thng s cu hnh bn di.
Sau bm OK v Finish hon thnh.
c) Thunderbird Mail
Lu : y l hng dn dnh cho phin bn Thunderbird 3.0 tr ln. i vi ngi
dng s dng Thunderbird, m Thunderbird Mail.Chn View settings for
this account cho ngi ang s dng hoc Create a new account cho ngi mi
s dng. Click chut chn Server Settings v in cc thng tin sau: Server
Name: pop.danang.gov.vn Port: 995
User Name: in y thng a ch email.
Security Settings
Connection security : SSL/TLS
Authentication method: Normal password
Sau click chut chn Outgoing Server (SMTP) v click chn Edit.
in cc thng s cu hnh sau vo ca s SMTP Server .C th nh sau:
Description : Mail.danang.gov.vn
Server Name : smtp.danang.gov.vn
Port: 587
Sau ta chn cc thng s cu hnh sau ti Security and
Authentication
Connection security: STARTTLT
Authentication method: Normal password
User Name: in y thng tin a ch email.4. Cu hnh cho thit b di ng
kt ni h thng Th in t
Cu hnh cho cc thit b di ng kt ni vi h thng mail c bn l ging nhau
v cc thng tin cn cung cp, ch c phn giao din l khc nhau.Sau y s l
hng dn cu hnh cho in thoi Iphone:
Bc 1: Vo mc Setting trn in thoi Iphone, chn vo phn Mail,
Contact, Calendar.
Bc 2: Chn Add Account
Bc 3: Chn Microsoft Exchange
ca s Exchange ngi dng nhp y cc thng tin nh sau (v d vi ngi dng c
a ch email l [email protected]).
- Server: mail.danang.gov.vn
- Domain: dsp-int.vn
- User name: luandsp
- Password: xxxxxxx
Sau in v chnh xc cc thng tin , ngi dng chn Next bn gc phi mn
hnh. Lc ny thit b s thc hin kim tra kt ni Verifying.
Bc 4: in thm cc thng tin trong ca s Account
Chn Use SSL ch ON sau nhn Done
Bc 5: Sau khi Verify thnh cng, thit b kt ni c vi my ch h thng
email.Thot khi bng thit lp Setting, kim tra li qu trnh thit lp trn
bng cch nhn vo biu tng Mail.Nu nhng thng tin khai bo trn l chnh xc
th ngi dng s thy hm th Inbox ca mnh.5. Sao lu v phc hi email
Outlook 2003/2007
a) Sao lu
ng dn cha file mc nh Outlook.pst trn
Windows 7: C:\Users\Account
Name\AppData\Local\Microsoft\Outlook
Windows XP: C:\Documents and settings\Account Name\Local
Settings\Application Data\Microsoft\Outlook
Cch 1:
Vi h iu hnh khc nhau th ng dn ti file Outlook.pst s khc
nhau.Folder Local Settings l mt th mc n nn nu khng thy, hin th lm
nh sau: Control Panel -> Folder Options -> View -> "Show
hiddend files and folders" v b 2 tch chn u tin trong vung. Mc ch h
thng cho php show tt c cc file, folder h thng v cc kiu files m rng
khc. Trn Windows 7 y s l "Show hiddend files, folders and drivers"
v b 3 tch chn u tin trong vung.
- Copy file Outlook.pst ra thit b lu tr ngoi hoc trn phn vng a
khc sao lu. Lu : Trc khi copy file Outlook.pst phi tt chng trnh
Microsoft Outlook.
Cch 2:
Trn giao din MS Outlook 2003/2007 chn:File -> Import and
Export -> Chn Export to a file v Next
Chn Personal Folder File (.pst) v Next -> Tick vo "Iclude
subfolders"
Chn Next -> Save exported file as: Browse n v d l D:\SAOLUU\
-> OK v Finish
b) Phc hi:
Cch 1: Copy file Outlook.pst paste v v tr
gcC:\Users\AccountName\AppData\Local\Microsoft\Outlook.Cch 2: M
Microsoft Outlook 2003/2007 ln, chnFile -> Import and Export
-> Import from another program or file
Tip tc chn Next -> Personal Folder File (.pst) v Next
Ti v tr File to Import: Browse n ni cha file sao lu
D:\SAOLUU\Outlook.pst.
Tip tc chn Next -> Finish.
6. Cac vn khac
Nu nhn c cc th c ni dung khng ph hp vi lut php Vit Nam hoc cc th
c qung co, th mi gi nhiu ln bn vui lng chuyn tip (forward) th n a
ch [email protected]. Ky thut quan tri mail s kim tra v chn a ch
gi th, khng cho gi n tt c mi hp th Nng ([email protected])
Mi vng mc, yu cu khc, xin vui lng lin h s in thoi 05113 888 410
gp Ba Nguyn Thi Cm Linh hoc lin h qun tr mail [email protected] c
giai p.7. Ph lc Biu mu Phiu yu cu
- Xem trang sau.Tn c quan: ....CNG HA X HI CH NGHA VIT NAM
c lp T do Hnh phc
PHIU YU CU
V vic cp mi/ thay i/ hy b Hp th in t
Knh gi: S Thng tin v Truyn thng
H v tn ngi yu cu: ....
Chc v: .
in thoi lin lc: .
Ni dung yu cu: ....
.
Lit k c th cc yu cu (nu c):
STTH v tnPhng ban/ n v trc thucS in thoiTn hp th ngh cp mi/ thay
i/ hy b
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Ngi yu cu
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