A polite and hard working professional with experience of working in hospitality looking to gain experience across the summer from the 1st of July to October. I am great at working under pressure with a willing and helpful manner and am always approachable, cheerful and have good observation skills as well as the ability to work alone or as part of a team. Keen to find a challenging position with an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

WORK EXPERIENCE:

CATERING VILLA REAL. Catering Company in Madrid, Spain. (From 08/2012 to 2014).

Waitress

Providing a warm welcome for customers

Receiving food & drink orders & serve customer requests

Serving dishes to customers at tables

Understand menu content and keeping up to date with any menu changes

Passing food orders through to the kitchen staff promptly

Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery

Relaying, preparing and setting tables for the next guests

SHATTS. Caps foam business in Madrid, Spain. (2014).

Phone Operator

Answer phones and assist customers in any way

Make, cancel, and confirm orders

Guide customers and be informative and polite

Make arrangements and write down orders

Report to my line manager with efficient updates

HOUSE OF CAHSMERE. Clothing store in London, UK. (From 07/2015 to 10/2015).

Shop Assistant

Serving and assisting customers

Dealing with stock and deliveries, ensuring the stock in the right location

Keeping the store clean and presentable at all times

Merchandising and window dressing

Providing good customer service

Name María Vázquez Maristany

Date of Birth 04/07/1994

Nationality Spanish

Telephone +447522198107

Email: mavazquezma@hotmail.com

LANGUAGES:

SPANISH – Native. ENGLISH – Good knowledge writing and reading – Fluent speaking. FRENCH – Intermediate knowledge writing, reading and speaking.

OTHER RELEVANT SKILLS:

Computer skilled user. SOFTWARE: Windows Vista and Windows 8, WordPerfect, Microsoft Word, Excel, Internet.

Good attitude to work in busy environment. Creative and easily adapted to changing situations.

EDUCATION and TRAINING:

TOURISM DEGREE (nowadays): “Universidad Complutense de Madrid” –From 2013 to 2017 (Completing degree 2017)

FOOD PREPARATION CERTIFICATE HELD: “Edúcate Formación” (2014).

References available on request