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8/11/2019 TCon 2014 Ziegler
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5/27/20
BEYOND THE METER:Expanding Traditional Data Collection
Methodology to Increase Revenue
Gary A. Ziegler, Itron
T-CON: Midwest Water & WastewaterTechnology Conference June 5, 2014
Water is a valuable resource.
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Clean water is vital to life.
Baseline ASSUMPTIONS:
Every utility has Non-revenue waterthat is higher (andmore expensive) than desired.
Many utilities have continued along a migration pathlaid out by their current meter vendor.
Most utilities strive for good customer service but mayfall short due to insufficient data in support.
Anyone looking into future automation has created orhas tried to develop a financial business casethatusually includes revenue gain from new water meters.
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TRADITIONAL DATA
COLLECTION
Direct Read
ROM, Touch, LCD
Walk-by, 1-way
Mobile, 1-way ( AMR )
Fixed Network, 1-way(AMI)
TRADITIONAL DATA
COLLECTION
MOBILE 1-way AMR
Vast improvement overdirect read, Touch or walk-
by: faster, safer, moreaccurate; less affected by theweather.
NETWORK, 1-way AMI
Great progress, but afew limitations
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Expanding Traditional DataCollection Methodology
Mobile 2-way (AMR)
Fixed Network 2-way
(AMI)
Hybrid solution
(combination of
AMR and AMI)
Ex: Todays Choices for Radios
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Ex: Todays Choices for Radios
So why AMR or AMI?
Improve efficiency of Customer Service
Ex: Resolve high bill complaints
Conservation -Detect metered leaks (NRW)
Revenue protectionTheft, Tampers, etc?
Create timely reports for usage, tampers,
leaks, reverse flow events, etc.
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So Whats New, Industry Trends?
True 2-wayTransceiver communication
Stored dataon board in module.
Low power & high power in a single product(Migration possible from AMR to AMI )
Advanced Leak Detection
Analytical Software w/ customer web portals
Telemetry devicesLeak sensors, RSO, etc
2-way Communication
On-demand or final reads may reduce(AMR) or eliminate (AMI) truck rolls.
Time synchronization supportsDistrict Metering and advanced leakdetection.
Ability to capture more data whennecessary to resolve customer issues.
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ExampleOn Demand Reads
On Demand
District Metering to identify NRW
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Stored Data at RF Module
Typically from 30 to 45 days of data
Daily (& hourly) usage data can mitigate
billing disputes
Interval data can promote trend analysis
Stored tampers and reverse flow eventscan be very powerful for management
ExampleHigh Bill Complaint
DID I USE THAT??
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Detected Leak!
YES YOU DID!
Dual Transmit Power levels
Low power for mobile data collection
High power for network operation
Create an affordable and timelymigration strategyat your own pace
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Advanced Leak Detection
Leak Detected Leak Fixed
Ex: Analytics for an Account Comparison
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The Future has Arrived!
Lets focus on 3 final things
1. Most, if not all AMR /AMI technologiesavailable today areuniversal
2. True two-way radiocommunication canfuture proof yourdecision today
3. Recommendations...
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RF Technologies are Universal
Encoder to RF module compatibility has
become less of an issue.
Both mechanical style and LCD versions ofencoders are available. Choose what is best
for your application.
Smart meters have an integrated encoder.
Ex: Mechanical style meters
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Ex: New Electronic Encoders
Ex: Smart Meters
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Future proof your decision today
using 2-way technology
Todays radio modules are able to store hourlydata, collected locally or remotely.
Radio transceivers are now designed for timesynchronization which supports districtmetering and conservation initiatives.
Installation placementbecomes critical forfuture migration flexibility.
Future Proof today for Telemetry
options tomorrow.
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RECOMMENDATIONS
Create a business case.
Get others involvedCustomer service, IT,Operations, Purchasing, Engineering andbuild a consensus on the best solution foryour needs. (AND their buy in!)
Ensure universal solutionto your system Determine your migration strategy, if any
RECOMMENDATIONS
Investigate AMR & AMI solutions and then
interview prospective vendors
Evaluate deployment options, including
turn-key using a reliable, licensed and bonded
installer
Get references to speak with.
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CONCLUSIONS
Advancedtechnologies are available today!
Powerful analytical softwaresupports theseadvanced technologies and the move to bestutility practices.
Deploying advanced AMR / AMI can
reduce NRW, improve customer serviceand increase revenues!
THANK YOU!
Questions? Contact Gary @ Itron
Book recommendations:
The Big Thirst: The Secret Life and
Turbulent Future of Water, by Charles
Fishman
The Future of Water, by Steve Maxwell
The Ripple Effect, Alex PrudHomme