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8/19/2019 UM_MFC_J5910DW_EN_5209
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BASIC USER’S GUIDE
MFC-J5910DW
Version 0
USA/CAN
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If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J5910DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1 The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as apermanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as theoriginal owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your productshould you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and specialoffers.
The most convenient and efficient way to register your new product ison-line at http://www.brother.com/registration/.
© 2011 Brother Industries, Ltd.
http://www.brother.com/registration/http://www.brother.com/registration/http://www.brother.com/registration/http://www.brother.com/registration/
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i
Brother numbers
IMPORTANTFor technical help, you must call the country where you bought the machine. Calls must bemade from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as theoriginal owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for yourconvenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-FunctionCenter needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
http://www.brother.com/registration/http://solutions.brother.com/http://solutions.brother.com/http://www.brother.com/registration/
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ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brotherretailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,or American Express credit card, you can order accessories directly from Brother. (You can visitus online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
1 For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/ .
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Ink Cartridge Super High Yield LC79BK (Prints approx. 2,400 pages) 1
Ink Cartridge Super High Yield LC79Y (Prints approx. 1,200 pages)1
Ink Cartridge Super High Yield (blue) LC79C (Prints approx. 1,200 pages) 1
Ink Cartridge Super High Yield (red) LC79M (Prints approx. 1,200 pages) 1
Ink Cartridge High Yield LC75BK (Prints approx. 600 pages) 1
Ink Cartridge High Yield LC75Y (Prints approx. 600 pages) 1
Ink Cartridge High Yield (blue) LC75C (Prints approx. 600 pages) 1
Ink Cartridge High Yield (red) LC75M (Prints approx. 600 pages) 1
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets) BP71GLGR
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets) BP61GLL (USA only)
(4" 6" size / 20 sheets) BP61GLP (USA only)
http://www.brother.com/pageyield/http://www.brothermall.com/http://www.brother.ca/http://www.brother.com/pageyield/http://www.brother.ca/http://www.brothermall.com/
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iii
Description Item
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Matte Inkjet Paper
(Letter size / 25 sheets) BP60ML (USA only)Plain Inkjet Paper
(Ledger size / 100 sheets) BP60PLGR (USA only)
(Letter size / 100 sheets) BP60PL100 (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User's Guide LX8860001 (English for USA and Canada)
LX8860002 (French for Canada)
CD ROM for Windows® & Mac LX8382001
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iv
Notice - Disclaimer of Warranties(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'SLICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONSREGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OFITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THEENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BYSOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSIONMAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FORLOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESSINFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THESOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OFSUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES INCANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FORCONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLYTO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUALDAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTLIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
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v
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.Brother reserves the right to make changes without notice in the specifications and materialscontained herein and shall not be responsible for any damages (including consequential) causedby reliance on the materials presented, including but not limited to typographical and other errorsrelating to the publication.
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vi
User's Guides and where to find them?
1 Visit us at http://solutions.brother.com/ .
Which manual? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the SafetyInstructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up yourmachine and installing the drivers and softwarefor the operating system and connection typeyou are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how toreplace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Fax, Copy,security features, printing reports and performingroutine maintenance.
PDF file / CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,Remote Setup, PC-Fax, Web Services (Scan),and using the Brother ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information aboutadvanced network features of Brother machinesalong with explanations about general
networking and common terms.
PDF file / CD-ROM
Network User's Guide This Guide provides useful information aboutwired and wireless network settings and securitysettings using the Brother machine. You can alsofind supported protocol information for yourmachine and detailed troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide This Guide provides useful information aboutprinting data from your mobile phone andtransmitting scanned data from the Brothermachine to your mobile phone.
PDF file / Brother
Solutions Center 1
http://solutions.brother.com/http://solutions.brother.com/
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vii
Table of Contents (BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,Network User’s Guide, and Network Glossary ...................................................2
Viewing Documentation...................................................................................2 Accessing Brother Support (Windows®)................................................................4 Accessing Brother Support (Macintosh) ................................................................ 5Control panel overview ..........................................................................................6
1.9" Touchscreen plus Touchpanel controls....................................................8Basic Operations .............................................................................................9
Favorite Settings..................................................................................................10Registering Favorite Settings ........................................................................10Changing Favorite Settings ...........................................................................11Deleting Favorite Settings .............................................................................11Recalling Favorite Settings............................................................................11
2 Loading paper 12
Loading paper and other print media...................................................................12Loading envelopes and postcards.................................................................15Printable area ................................................................................................18
Paper settings......................................................................................................19Paper Type....................................................................................................19Paper Size .....................................................................................................19Secure Paper Feed mode for Ledger size Short Grain Paper.......................20
Acceptable paper and other print media.............................................................. 20Recommended print media ...........................................................................21Handling and using print media.....................................................................21Choosing the right print media.......................................................................22
3 Loading documents 24
How to load documents .......................................................................................24Using the ADF ...............................................................................................24Using the scanner glass ................................................................................25Unscannable area .........................................................................................26
4 Sending a fax 27
How to send a fax................................................................................................27Stop faxing.....................................................................................................29Setting scanner glass size for faxing .............................................................29
Color fax transmission...................................................................................29Canceling a fax in progress ...........................................................................29Transmission Verification Report...................................................................29
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viii
5 Receiving a fax 31
Receive Modes....................................................................................................31Choose the correct Receive Mode ................................................................31
Using Receive Modes..........................................................................................33Fax Only ........................................................................................................33
Fax/Tel...........................................................................................................33Manual...........................................................................................................33External TAD .................................................................................................33
Receive Mode settings ........................................................................................34Ring Delay.....................................................................................................34F/T Ring Time (Fax/Tel mode only)...............................................................34Easy Receive.................................................................................................35
6 Telephone services and external devices 36
Telephone services..............................................................................................36
Voice Mail ......................................................................................................36Distinctive Ring..............................................................................................37
Connecting an external TAD (telephone answering device)................................39Connections...................................................................................................40Recording an outgoing message (OGM) on the external TAD......................40Multi-line connections (PBX) .........................................................................41
External and extension telephones......................................................................41Connecting an external or extension telephone ............................................41Using external and extension telephones......................................................42Using a non-Brother cordless external telephone .........................................42Using remote codes.......................................................................................42
7 Dialing and storing numbers 44
How to dial ...........................................................................................................44Manual dialing ...............................................................................................44Speed Dialing ................................................................................................44Fax Redial .....................................................................................................44
Storing numbers ..................................................................................................45Storing a pause .............................................................................................45Storing Speed Dial numbers..........................................................................45Changing Speed Dial names or numbers......................................................46
8 Making copies 47
How to copy.........................................................................................................47Stop copying..................................................................................................47Copy settings.................................................................................................48Paper Options................................................................................................48
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ix
9 PhotoCapture Center™: Printing photos from a memory card orUSB Flash memory drive 50
PhotoCapture Center™ operations (PHOTO mode) ...........................................50Using a memory card or USB Flash memory drive .......................................50
Getting started.....................................................................................................51
Print Images.........................................................................................................53View Photos...................................................................................................53PhotoCapture Center™ print settings..................................................................53How to scan to a memory card or USB Flash memory drive...............................54
10 How to print from a computer 55
Printing a document.............................................................................................55
11 How to scan to a computer 56
Scanning a document..........................................................................................56Scanning using the SCAN key.............................................................................56Scanning using a scanner driver .........................................................................57Scanning using the ControlCenter.......................................................................57
A Routine maintenance 58
Replacing the ink cartridges ................................................................................58Cleaning and checking the machine....................................................................61
Cleaning the scanner.....................................................................................61Cleaning the print head .................................................................................62
Checking the print quality ..............................................................................62Checking the print alignment .........................................................................63
B Troubleshooting 64
Error and Maintenance messages.......................................................................64Error animation ..............................................................................................72Transferring your faxes or Fax Journal report ...............................................72Document jam ..............................................................................................73Printer jam or paper jam................................................................................75
Troubleshooting ..................................................................................................81If you are having difficulty with your machine ................................................82Dial Tone ......................................................................................................93Telephone line interference / VoIP ................................................................93
Machine Information ............................................................................................94Checking the serial number...........................................................................94Reset functions..............................................................................................94How to reset the machine..............................................................................94
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x
C Menu and features 95
On-screen programming......................................................................................95Memory Storage ..................................................................................................95Menu table ...........................................................................................................96Entering Text .....................................................................................................123
Inserting spaces .........................................................................................123Making corrections ......................................................................................123Repeating letters .........................................................................................123
D Specifications 124
General ..............................................................................................................124Print media.........................................................................................................126Fax.....................................................................................................................127Copy ..................................................................................................................128PhotoCapture Center™ .....................................................................................129
PictBridge ..........................................................................................................130Scanner .............................................................................................................131Printer ................................................................................................................132Interfaces...........................................................................................................133Computer requirements .....................................................................................134Consumable items.............................................................................................135Network (LAN) ...................................................................................................136
E Index 137
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xi
Table of Contents (ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
LCD screen
Dial Prefix
Mode Timer
2 Security features
Secure Function Lock 2.0
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax Memory Receive (Black & White only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialing and storing numbers
Voice operations
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
8 PhotoCapture Center™:
Printing photos from a
memory card or USB Flashmemory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from acamera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenanceCleaning and checking the machine
Packing and shipping the machine
B Glossary
C Index
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1
11
Using thedocumentation 1
Thank you for buying a Brother machine!Reading the documentation will help youmake the most of your machine.
Symbols and conventionsused in the documentation 1
The following symbols and conventions areused throughout the documentation.
General information 1
Bold Bold typeface identifies specifickeys on the machine’s controlpanel or on the computerscreen.
Italics Italicized typeface emphasizesan important point or refers youto a related topic.
Courier
New
Text in Courier New fontidentifies messages on thescreen of the machine.
WARNING
WARNING indicates a potentiallyhazardous situation which, if not avoided,could result in death or serious injuries.
CAUTIONCAUTION indicates a potentially hazardoussituation which, if not avoided, may result inminor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentiallyhazardous situation which, if not avoided,may result in damage to property or loss ofproduct functionality.
Notes tell you how you shouldrespond to a situation that may ariseor give tips about how the operationworks with other features.
Electrical Hazard icons alert you topossible electrical shock.
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Chapter 1
2
Accessing theAdvanced User’s
Guide, Software User’sGuide, Network User’sGuide, and NetworkGlossary 1
This Basic User’s Guide does not contain allthe information about the machine, such ashow to use the advanced features for Fax,Copy, PhotoCapture Center™, Printer,Scanner, PC-Fax, and Network. When youare ready to learn detailed information aboutthese operations, read theAdvanced User’s Guide,Software User’s Guide,Network User’s Guide, andNetwork Glossary that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation(Windows ® ) 1
To view the documentation, from the Start menu, select Brother , MFC-XXXX (whereXXXX is your model name) from theprograms group, and then chooseUser’s Guides.
If you have not installed the software, you canfind the documentation on the CD-ROM byfollowing the instructions below:
a Turn on your PC. Insert the BrotherCD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appearautomatically, go toMy Computer (Computer), double-clickthe CD-ROM icon, and then double-click
start.exe.
b If the model name screen appears, clickyour model name.
c If the language screen appears, clickyour language. The CD-ROM Top Menuwill appear.
d Click Documentation.
e Click PDF documents. If the countryscreen appears, choose your country. After the list of User’s Guides appears,choose the guide you want to read.
Viewing Documentation
(Macintosh) 1
a Turn on your Macintosh. Insert theBrother CD-ROM into your CD-ROMdrive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.d Double-click top.pdf . If the country
screen appears, choose your country.
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General information
3
1
e After the list of User’s Guides appears,choose the guide you want to read.
How to find Scanning instructions1
There are several ways you can scandocuments. You can find the instructions asfollows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows ® users)
The complete ScanSoft™PaperPort™12SE with OCR How-to-Guides can be viewed from the Helpselection in the ScanSoft™PaperPort™12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as adownload fromhttp://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManagerUser’s Guide can be viewed from the Helpselection in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network.Basic setup instructionsuuQuick Setup Guide
If your wireless access point or routersupports Wi-Fi Protected Setup or AOSS™uuQuick Setup Guide
Network setup uuNetwork User’s Guide
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmghttp://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmghttp://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmghttp://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
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Chapter 1
4
Accessing BrotherSupport (Windows ® ) 1
You can find all the contacts you will need,such as Web support (Brother SolutionsCenter), Customer Service and Brother Authorized Service Centers in Brothernumbers uu page i and on the CD-ROM.
Click Brother Support on the Top Menu.The following screen will appear:
To access our Web site(http://www.brother.com/), clickBrother Home Page.
To view all Brother Numbers, includingCustomer Service numbers for the USAand Canada, click Support Information.
To access the USA Brother onlineshopping mall(http://www.brothermall.com/) foradditional product and services
information, click Brother Mall.com. To access Canada’s Brother online
shopping mall (http://www.brother.ca/) foradditional product and servicesinformation, click Shop Online (Canada).
For the latest news and product supportinformation(http://solutions.brother.com/), clickBrother Solutions Center .
To visit our Web site for genuine BrotherSupplies(http://www.brother.com/original/),click Supplies Information.
To access the Brother CreativeCenter(http://www.brother.com/creativecenter/)for FREE photo projects and printabledownloads,
click Brother CreativeCenter .
To return to the Top Menu, click Back orif you are finished, click Exit.
http://www.brother.com/http://www.brothermall.com/http://www.brother.ca/http://solutions.brother.com/http://www.brother.com/original/http://www.brother.com/creativecenter/http://www.brother.com/creativecenter/http://www.brother.com/original/http://solutions.brother.com/http://www.brother.ca/http://www.brothermall.com/http://www.brother.com/
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General information
5
1
Accessing BrotherSupport (Macintosh) 1
You can find all the contacts you will need,such as Web support (Brother SolutionsCenter) on the CD-ROM.
Double-click the Brother Support icon.The following screen will appear:
To download and install Presto!PageManager, clickPresto! PageManager .
To register your machine from the BrotherProduct Registration Page(http://www.brother.com/registration/),click On-Line Registration.
For the latest news and product supportinformation(http://solutions.brother.com/), clickBrother Solutions Center .
To visit our Web site for genuine Brother
Supplies(http://www.brother.com/original/), clickSupplies Information.
http://www.brother.com/registration/http://solutions.brother.com/http://www.brother.com/original/http://www.brother.com/original/http://solutions.brother.com/http://www.brother.com/registration/
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Chapter 1
6
Control panel overview 1
1 Mode keys:
FAX
Lets you access FAX mode.
SCAN
Lets you access SCAN mode.
COPY
Lets you access COPY mode.
PHOTO
Lets you access PHOTO mode.
Lets you return to Ready mode.
2 Telephone keys:
Redial/PauseRedials the last 30 numbers called. It alsoinserts a pause when dialing numbers.
Hook
Press before dialing when you want tolisten to make sure a fax machine hasanswered, and then press Black Start orColor Start.
Also, press this key after picking up thehandset of the external telephone duringthe F/T pseudo/double-ring.
3 Start keys:
Black Start
Lets you start sending faxes or makingcopies in black & white. Also lets you starta scanning operation (in color or black &white depending on the scan setting in the
ControlCenter software).
Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start ascanning operation (in color or black &white, depending on the scan setting in the
ControlCenter software).
7 6
1
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General information
7
1
4 Stop/Exit
Stops an operation or exits the menu.
5 Dial Pad
Use these keys to dial telephone and faxnumbers and as a keyboard for entering
information into the machine.
6 1.9" Touchscreen plus Touchpanel
controls
This is a screen. You can access the menusand options by pressing buttons displayed onthe screen.
Also, you can adjust the angle of the screen bylifting it.
7 On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The screen will showShutting Down and will stay on for a fewseconds before going off.
If you have connected an external telephone orTAD, it is always available.
If you turn the machine off, it will stillperiodically clean the print head to maintainprint quality. To prolong print head life, providethe best ink cartridge economy, and maintain
print quality, you should keep your machineconnected to the power at all times.
6 5 4
2 3
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Chapter 1
8
1.9" Touchscreen plusTouchpanel controls 1
The screen shows the current machine statuswhen the machine is idle.
1 Menu
Lets you access the main menu.
2 Ink
Lets you see the available ink volume.
Also, lets you access the Ink menu.
3 s or t
Press to display the previous or next page. TheUp and Down arrow buttons do not light upwhen there is only one page.
4
If the Information button lights up, you canpress it to view information about machine
functions or error messages.
5
Press to recall present Favorite settings. Thesebuttons are always lit, even when you have notregistered your Favorite settings. Press aFavorite button to display instructions about
how to set up a Favorite.
6
Press to go back to the previous menu level.The Back button does not light up when it isunavailable.
7 History
Lets you view a list of outgoing calls and theCaller ID history.
Also, lets you send a fax to the number youhave chosen from the lists.
8 SpeedDial
Lets you set up Speed Dial and Groupnumbers.
Also, you can search for the number you want
to dial.
9 Current Receive Mode
Lets you see the current Receive Mode.
Fax (Fax Only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
Note
When the Distinctive Ring feature is turned on,the screen shows D/R. For details, seeDistinctive Ring uu page 37.
10 Wireless Status
A four-level indicator shows the currentwireless signal strength if you are using awireless connection.
The warning icon appears when there is
an error or maintenance message. Fordetails, see Error and Maintenancemessages uu page 64.
1 3 4
8
5
67910
2
0 Max
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1
Basic Operations 1
To operate the screen use your finger to
press the Menu or option button directly onthe screen. To display and access all thescreen menus or options in a setting, presss or t to scroll through them.
IMPORTANTDO NOT press the screen with a sharpobject, such as a pen or stylus. It maydamage the machine.
The following steps show how to change asetting in the machine. In this example theReceive Mode setting is changed fromFax Only to Fax/Tel.
a Press Menu.
b Press s or t to displayInitial Setup.
c Press Initial Setup.
d Press s or t to displayReceive Mode.
e Press Receive Mode.
f Press s or t to display Fax/Tel.
g Press Fax/Tel.
Note
Press to go back to the previous level.
h Press Stop/Exit.
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Chapter 1
10
Favorite Settings 1
You can register the fax, copy and scan
settings you use most often by setting themas your Favorite Settings. Later you canrecall and apply these settings quickly andeasily. You can register three Favorites.
The following settings can be included in afax, copy or scan Favorite:
Copy
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort
Page Layout
Duplex Copy
Advanced Settings
Fax
Address
Fax Resolution
Contrast
Batch TX
Real Time TX
Overseas Mode
Glass ScanSize
Scan (Scan to Media)
Quality
File Type
File Name
Scan (Scan to Network)
Scan (Scan to FTP)
Registering Favorite Settings 1
a Do one of the following:
Press , or where you
haven't registered the favoritesettings.
Press Create New Favorite.Go to step d.
Press Menu.Go to stepb.
b Press s or t to displayFavorite Settings.Press Favorite Settings.
c Press a Favorite displayed as”-Blank-”.
Note
Each Favorite button will show the word”-Blank-” next to it before you register it.
d Press Next to display the modes Copy,Fax and Scan.
e Press Copy, Fax or Scan for the modeyou want to register.
f Press s or t to display the availablesettings for the mode you chose instepe, and then press the setting youwant to store.
g Press s or t to display the availableoptions for the setting, and then pressthe option you want.Repeat stepsf andg until you havechosen all the settings for this Favorite.
h When you are finished choosingsettings, press OK.
i Press the buttons on the screen to entera name for the Favorite. (To help youenter letters, see Entering Text
uu page 123.)Press OK.
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11
1
j To finish and register the settings for thisFavorite, press Yes.
k Press OK to confirm.
l Press Stop/Exit.
Changing Favorite Settings 1
You can change the settings registered to aFavorite.
a Press Menu.
bPress s or t to displayFavorite Settings.Press Favorite Settings.
c Press the Favorite (1, 2, or 3) you wantto change.
d Press Change, and then Yes to confirm.
e Press s or t to display the availablesettings, and then press the setting youwant to change.
f Press s or t to display the availableoptions, and then choose your newoption.
Repeat stepse andf to change othersettings as needed.
g Press OK when you are finishedchanging settings.
h To edit the name, hold down todelete the current name, and then entera new name by pressing the buttons onthe screen. (To help you enter letters,see Entering Text uu page 123.)Press OK.
i To finish and register the settings for thisFavorite, press Yes.
j Press OK to confirm.
k Press Stop/Exit.
Deleting Favorite Settings 1
You can delete a Favorite.
a Press Menu.
b Press s or t to displayFavorite Settings.Press Favorite Settings.
c Press the Favorite (1, 2, or 3) you wantto delete.
d Press Delete to delete the Favoritethat you chose in stepc.
Press Yes to confirm.
e Press Stop/Exit.
Recalling Favorite Settings 1
Buttons for each Favorite are alwaysdisplayed on the screen. To recall a Favorite,
simply press its button.
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12
2
Loading paper andother print media 2
Load only one size of paper and one type ofpaper in the paper tray at any one time.
a Pull the paper tray completely out of themachine.
Note
If the paper support flap (1) is open, closeit, and then close the paper support (2).
Note• When you are using Legal, Ledger or A3
size paper, press the universal guiderelease button (1) as you slide out thefront of the paper tray. Make sure thatwhen using Legal or Ledger or A3 sizepaper, the triangular mark on the outputpaper tray cover is aligned with the lineindicating Legal (2) or Ledger or A3 (3)size, as shown in the illustration.
• If you are using A5 or smaller size paper,make sure that the paper tray is notextended.
• When you load a different paper size in atray, you will need to change the papersize setting in the machine at the same
time. (See Paper Size uu
page 19.)
Loading paper 2
2
1
1
23
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2
b Open the output paper tray cover (1).
c With both hands, gently press and slidethe paper length guide (1) and then thepaper side guides (2) to fit the papersize.Make sure that the triangular marks (3)on the paper length guide (1) and paperside guides (2) line up with the mark forthe paper size you are using.
d Fan the stack of paper well to avoidpaper jams and misfeeds.
Note Always make sure that the paper is notcurled or wrinkled.
e Gently put the paper into the paper trayprint side down and top edge in first.Check that the paper is flat in the tray.
IMPORTANTBe careful not to push the paper in too far;it may lift at the back of the tray and causepaper feed problems.
1
2
3
1
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Note
• When there are only a few sheets of paperleft in the paper tray, the machine may
start to misfeed. Load at least 10 sheets ofpaper into the paper tray.
• When you put Photo L size into the papertray, you need to release the hinges onboth sides of the output paper tray cover,and push the cover over. And then slidethe paper length guide.
f Gently adjust the paper side guides (1)to fit the paper using both hands.Make sure the paper side guides touchthe sides of the paper.
g Close the output paper tray cover.Check that the paper is flat in the trayand below the maximum papermark (1).
Overfilling the paper tray may causepaper jams.
h Slowly push the paper tray completelyinto the machine.
i While holding the paper tray in place,pull out the paper support (1) until itclicks, and then unfold the paper
support flap (2). 1
1
1
2
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2
Note
Before you shorten the tray, take thepaper out of the tray. Then shorten the
tray by pressing the universal guiderelease button (1). Adjust the paper lengthguide (2) to fit the paper size you aregoing to use. Then put the paper in thetray.
Loading envelopes andpostcards 2
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m2).
Some envelopes need margin settings tobe set in the application. Make sure youdo a test print first before printing manyenvelopes.
IMPORTANTDO NOT use any of the following types ofenvelopes, as they will cause paper feedproblems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raisedwriting on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,size and flap shape of the envelopes youare using.
1
2
Glue Double flaps
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Loading envelopes and postcards 2
a Before loading, press the corners andsides of envelopes or postcards to make
them as flat as possible.
IMPORTANTIf envelopes or postcards are “double-feeding,” put one envelope or postcard inthe paper tray at a time.
b Put envelopes or postcards in the papertray with the address side down. If theenvelope flaps are on the long edge,load the envelopes with the flap on the
left, as shown in the illustration. Loadpostcards with the leading edge in first.Using both hands, gently press andslide the paper length guide (1) andpaper side guides (2) to fit the size of theenvelopes or postcards.
2
1
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2
If you have problems printing on
envelopes with the flap on the short edge,
try the following: 2
a Open the envelope flap.
b Put the envelope into the paper tray withthe address side down and the flappositioned as shown in the illustration.
c Select Reverse Print in the printerdriver’s dialog box, and then adjust thesize and margin in your application.uuSoftware User’s Guide: Printing
(Windows®)uuSoftware User’s Guide: Printing andFaxing (Macintosh)
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Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut-sheet paper and envelopes. The machine can print in theshaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
uuSoftware User’s Guide: Printing (Windows®)uuSoftware User’s Guide: Printing and Faxing (Macintosh)
Note
The Borderless feature is not available for envelopes and duplex printing.
Cut-Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Cut-Sheet(Duplex printwhen usingLedger or A3
size)
0.87 in. (22 mm) 0.87 in. (22 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.87 in. (22 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
3 4
1
2
3 4
1
2
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2
Paper settings 2
Paper Type 2
To get the best print quality, set the machinefor the type of paper you are using.
a Press Menu.
b Press s or t to displayGeneral Setup.
c Press General Setup.
d Press s or t to display Paper Type.
e Press Paper Type.
f Press s ort to display Plain Paper,Inkjet Paper, Brother BP71,Brother BP61, Other Glossy orTransparency, and then press theoption you want.
g Press Stop/Exit.
Note
The machine ejects paper with printedsurfaces face up onto the paper tray at thefront of the machine. When you usetransparencies or glossy paper, removeeach sheet at once to prevent smudgingor paper jams.
Paper Size 2
You can use eight sizes of paper for copies:
Letter, Legal, Ledger, A4, A5, A3, Executiveand 4" 6" (10 15 cm) and five sizes forprinting faxes: Ledger, Letter, Legal, A3 and A4. When you change the size of paper youload in the machine, you will need to changethe paper size setting at the same time soyour machine can fit an incoming fax on thepage.
a Press Menu.
b Presss
or t
to displayGeneral Setup.
c Press General Setup.
d Press s or t to display Paper Size.
e Press Paper Size.
f Press s or t to display Letter,Legal, Ledger, A4, A5, A3, EXE or4"x6", and then press the option you
want.
g Press Stop/Exit.
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Secure Paper Feed mode forLedger size Short Grain Paper 2
If your printed pages are smudged whenusing Ledger paper, your paper may be shortgrain paper. Choose LGR - Short Grain and set it to On to avoid this problem.
a Press Menu.
b Press s or t to displayGeneral Setup.
c Press General Setup.
d Press s or t to displayLGR - Short Grain.
e Press LGR - Short Grain.
f Press On.
g Press Stop/Exit.
Note
• If you are not sure about the type of paperyou are using, consult the paperpackaging or paper manufacturer forpaper specifications.
• Printing will be slower when using theLGR - Short Grain setting.
Acceptable paper andother print media 2
The print quality can be affected by the typeof paper you use in the machine.
To get the best print quality for the settingsyou have chosen, always set the Paper Typeto match the type of paper you load.
You can use plain paper, inkjet paper (coatedpaper), glossy paper, transparencies andenvelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coatedpaper), transparencies and glossy paper,be sure to choose the proper print mediain the Basic tab of the printer driver or inthe Paper Type setting of the machine’smenu. (See Paper Type uu page 19.)
When you print on Brother Photo paper,
load one extra sheet of the same photopaper in the paper tray. An extra sheet hasbeen included in the paper package forthis purpose.
When you use transparencies or photopaper, remove each sheet at once toprevent smudging or paper jams.
Avoid touching the printed surface of thepaper immediately after printing; thesurface may not be completely dry and
may stain your fingers.
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Loading paper
21
2
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)We recommend using “3M TransparencyFilm” when you print on transparencies.
Handling and using printmedia 2
Store paper in its original packaging andkeep it sealed. Keep the paper flat andaway from moisture, direct sunlight andheat.
Avoid touching the shiny (coated) side ofphoto paper. Load photo paper with theshiny side facing down.
Avoid touching either side oftransparencies because they absorbwater and perspiration easily, and thismay cause decreased output quality.Transparencies designed for laserprinters/copiers may stain your nextdocument. Use only transparenciesrecommended for inkjet printing.
IMPORTANTDO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, orirregularly shaped
1 0.08 in. (2 mm) or greater curl maycause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arrangeduniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray cover 2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2) paper.
Transparencies and photo paper must bepicked up from the output paper tray coverone page at a time to avoid smudging.
Brother paper
Paper Type Item
Premium Plus GlossyPhoto
Ledger BP71GLGR
Letter BP71GLTR 4" 6" BP71GP
Premium Glossy Photo
Letter BP61GLL (USA only)
4" 6" BP61GLP (USA only)
Matte Inkjet (Letter) BP60ML (USA only)
Plain Inkjet
Ledger BP60PLGR (USA only)
Letter BP60PL100 (USA
only)
1
1
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Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Printer
Cut-Sheet Ledger 11 17 in. (279.4 431.8 mm) Yes Yes Yes Yes
Letter 8 1/2 11 in. (215.9 279.4 mm) Yes Yes Yes Yes
A3 11.7 16.5 in. (297 420 mm) Yes Yes Yes Yes
A4 8.3 11.7 in. (210 297 mm) Yes Yes Yes Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) Yes Yes – Yes
Executive 7 1/4 10 1/2 in. (184 267 mm) – Yes – Yes
JIS B4 10.1 14.3 in. (257 364 mm) – – – UserDefined
JIS B5 7.2 10.1 in. (182 257 mm) – – – User
Defined
A5 5.8 8.3 in. (148 210 mm) – Yes – Yes
A6 4.1 5.8 in. (105 148 mm) – – – Yes
Cards 4 6 in. (10 15 cm) – Yes Yes Yes
3 1/2 5 in. (89 127 mm) – – – Yes
5 7 in. (13 18 cm) – – Yes Yes
5 8 in. (127 203 mm) – – – Yes
Postcard 1 3.9 5.8 in. (100 148 mm) – – – UserDefined
Postcard 2(Double)
5.8 7.9 in. (148 200 mm) – – – UserDefined
Envelopes C5 Envelope 6.4 9 in. (162 229 mm) – – – Yes
DL Envelope 4.3 8.7 in. (110 220 mm) – – – Yes
COM-10 4 1/8 9 1/2 in. (105 241 mm) – – – Yes
Monarch 3 7/8 7 1/2 in. (98 191 mm) – – – Yes
Y4 Envelope 4.1 9.3 in. (105 235 mm) – – – User
Defined
Transparencies Letter 8 1/2 11 in. (215.9 279.4 mm) – Yes – Yes
A4 8.3 11.7 in. (210 297 mm) – Yes – Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) – Yes – Yes
A5 5.8 8.3 in. (148 210 mm) – Yes – Yes
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Loading paper
23
2
Paper weight, thickness and capacity 2
1 Up to 250 sheets of plain paper 20 lb (80 g/m2).
2 BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.
Paper Type Weight Thickness No. of
sheetsCut-Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 250 1
Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) 20
Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2
Cards Photo 4" 6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2
Index Card Up to 32 lb (Up to 120 g/m2) Up to 6 mil (Up to 0.15 mm) 30
Postcard Up to 53 lb (Up to 200 g/m2) Up to 10 mil (Up to 0.25 mm) 30
Envelopes 20 to 25 lb (75 to 95 g/m2) Up to 20 mil (Up to 0.52 mm) 10
Transparencies – – 10
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3
c Adjust the paper guides (1) to fit thewidth of your document.
d Place your document, face up, topedge first in the ADF underneath theguides until the screen showsADF Ready and you feel it touch thefeed rollers.
IMPORTANTDO NOT leave a thick document on thescanner glass. If you do this, the ADF may jam.
Using the scanner glass 3
You can use the scanner glass to fax, copy orscan pages of a book or one page at a time.
Document Sizes Supported 3
How to load documents 3
Note
To use the scanner glass, the ADF mustbe empty.
a Lift the document cover.
b Using the document guidelines on theleft and top, place the documentface down in the upper left corner of thescanner glass.
Length: Up to 11.7 in. (297 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
1
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c Close the document cover.
IMPORTANT
If you are scanning a book or thickdocument, DO NOT slam the cover downor press on it.
Unscannable area 3
The scannable area depends on the settingsin the application you are using. The figuresbelow show unscannable areas.
1 The unscannable area is 0.04 in (1 mm) when you
use the ADF.
Usage Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax Letter 0.12 in.(3 mm)
0.16 in.(4 mm)Legal
A4 0.12 in. 1
(3 mm)
Copy All papersizes
0.12 in.(3 mm)Scan
3 4
1
2
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4
4
How to send a fax4
The following steps show how to send a fax.
a When the machine is idle, the timeappear on the screen. When you want tosend a fax, or change fax send or
receive settings, press the (FAX)
key to illuminate it in blue.
The screen shows:
b Do one of the following to load yourdocument:
Place the document face up in the ADF. (See Using the ADF uu page 24.)
Load your document face down onthe scanner glass. (See Using thescanner glass uu page 25.)
Note
• To send color faxes with multiple pagesuse the ADF.
• If you send a black & white fax from the ADF while the memory is full, it will be sentin real time.
• You can use the scanner glass to faxpages of a book one at a time. Thedocument can be up to Letter or A4 size.
• Since you can only scan one page at atime, it is easier to use the ADF if you are
sending a multiple-page document.
Sending a fax 4
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c You can change the followingfax-sending settings. Press FAX andthen press Options. Press s or t toscroll through the fax settings. When the
setting you want is displayed, press itand choose your option.
(Basic User’s Guide)
For details about changing the followingfax-sending settings uu pages 29 to 30.
Glass ScanSize
Color Fax Transmission
Transmission Verification Report
(Setup)(Advanced User’s Guide)
For more advanced fax-sendingoperations and settingsuu Advanced User’s Guide: Sending afax
Contrast
Fax Resolution
Set New Defaults
Factory Reset
Faxing at End of Call
Broadcasting
Real Time Transmission
Overseas Mode
Delayed Fax
Batch Transmission
Canceling Waiting Jobs Polled Transmit
d Enter the fax number.Using the dial pad
Using Speed Dial
SpeedDial
Using call history
Outgoing
Incoming
e Press Black Start orColor Start.
Faxing from the ADF 4
The machine starts scanning andsending the document.
Faxing from the scanner glass 4
If you pressed Black Start, themachine starts scanning the firstpage. Go to stepf.
If you pressed Color Start, thescreen asks if you want to send acolor fax. Press Yes (ColorFax)
to confirm. The machine startsdialing and sending the document.
f When the screen asks youNext Page?, do one of the following:
To send a single page, pressNo (Send) (or press Black Start again).
The machine starts sending thedocument.
To send more than one page, pressYes and go to stepg.
g Place the next page on the scannerglass.Press OK.The machine starts scanning the page.(Repeat stepsf andg for eachadditional page.)
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4
Stop faxing 4
To stop faxing, press Stop/Exit.
Setting scanner glass size forfaxing 4
When documents are A4 size, you need toset the Scan Size to A4. If you do not, thebottom portion of the faxes will be missing.
a Press (FAX).
b Press Options.
c Press s or t to displayGlass ScanSize.
d Press Glass ScanSize.
e Press A4 (or Letter).
Note
• You can save the setting you use mostoften by setting it as the default.(uu Advanced User’s Guide: Setting yourchanges as the new default )
• This setting is only available for sendingdocuments from the scanner glass.
Color fax transmission 4
Your machine can send a color fax tomachines that support this feature.
Color faxes cannot be stored in the machine’smemory. When you send a color fax, themachine will send it in real time (even ifReal Time TX is set to Off).
Canceling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialing or sending, pressStop/Exit.
Transmission VerificationReport 4
You can use the Transmission VerificationReport as proof that you sent a fax. Thisreport lists the sender’s name or fax number,the time and date of transmission, duration of
transmission, number of pages sent, andwhether or not the transmission wassuccessful.
There are several settings available for theTransmission Verification Report:
On: Prints a report after every fax yousend.
On+Image: Prints a report after every faxyou send. A portion of the fax’s first pageappears on the report.
Off: Prints a report if your fax isunsuccessful due to a transmission error.The report will also print if you send a colorfax that the receiving machine prints inblack & white. Off is the default setting.
Off+Image: Prints a report if your fax isunsuccessful due to a transmission error.The report will also print if you send a colorfax that the receiving machine prints inblack & white. A portion of the fax’s first page appears onthe report.
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a Press Menu.
b Press s or t to display Fax.
c Press Fax.d Press s or t to display
Report Setting.
e Press Report Setting.
f Press s or t to displayTransmission.
g Press Transmission.
h Press s or t to display On, On+Image,Off or Off+Image, and then press theoption you want.
i Press Stop/Exit.
Note
• If you choose On+Image or Off+Image the image will only appear on theTransmission Verification Report if Real
Time Transmission is set to Off. Theimage will not appear on the report whenyou send a color fax.(uu Advanced User’s Guide: Real TimeTransmission)
• If your transmission is successful, "OK" willappear next to "RESULT" on theTransmission Verification Report. Iftransmission is not successful, "NG" willappear next to "RESULT."
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5
5
Receive Modes5
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriberservices (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brothermachine.
Receiving a fax 5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring uu page 37 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.(See Voice Mail uu page 36 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages arestored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode.
(See Connecting an external TAD (telephone answering device) uu page 39.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode.(See Fax Only uu page 33.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line.Choose Fax/Tel as your Receive Mode. (See Fax/Tel uu page 33.)Important Note: You cannot receive voice messages on either Voice Mail or an answering machinewith Fax/Tel mode.
Do you expect to receive very few faxes? Choose Manual as your Receive Mode. You control the telephone line and must answer every callyourself. (See Manual uu page 33.)
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To set the Receive Mode follow the instructions below:
a Press Menu.
b Press s or t to display Initial Setup.c Press Initial Setup.
d Press s or t to display Receive Mode.
e Press Receive Mode.
f Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then pressthe option you want.
gPress Stop/Exit.The screen will display the current Receive Mode.
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33
5
Using Receive Modes 5
Some Receive Modes answer automatically
(Fax Only and Fax/Tel). You may want tochange the Ring Delay before using thesemodes. (See Ring Delay uu page 34.)
Fax Only 5
Fax Only mode will automatically answerevery call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you automaticallymanage incoming calls, by recognizingwhether they are fax or voice calls andhandling them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell youto pick up the line. The F/T Ring is a fastpseudo/double-ring made by yourmachine.
(Also see F/T Ring Time (Fax/Tel mode only) uu page 34 and Ring Delay uu page 34.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using theDistinctive Ring feature.
To receive a fax in Manual mode lift thehandset of the external telephone or pressHook. When you hear fax tones (shortrepeating beeps), press Black Start orColor Start and choose Receive. You canalso use the Easy Receive feature to receivefaxes by lifting a handset on the same line asthe machine.
(Also see Easy Receive uu page 35.)
External TAD 5
External TAD mode lets an externalanswering device manage your incomingcalls. Incoming calls will be handled in one ofthe following ways:
Faxes will be automatically received.
Voice callers can record a message on theexternal TAD.
(For more information see Connecting anexternal TAD (telephone answering device) uu page 39.)
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Receive Mode settings 5
Ring Delay 5
The Ring Delay sets the number of times themachine rings before it answers in Fax Only or Fax/Tel mode. If you have external orextension telephones on the same line as themachine, keep the ring delay setting of4 rings.
(See Using external and extensiontelephones uu page 42 and Easy Receive uu page 35.)
a Press Menu.
b Press s or t to display Fax.
c Press Fax.
d Press s or t to displaySetup Receive.
e Press Setup Receive.
f Press s or t to display Ring Delay.
g Press Ring Delay.
h Presss or t to display the options, andthen press the number of times themachine will ring before it answers (0, 1,2, 3 or 4).If you choose 0, the machine will answerimmediately and the line will not ring atall.
i Press Stop/Exit.
F/T Ring Time(Fax/Tel mode only) 5
When somebody calls your machine, you andyour caller will hear the normal telephonering. The number of rings is set by the ringdelay setting.
If the call is a fax, then your machine willreceive it; however, if it is a voice call themachine will sound the F/T Ring (a fastpseudo/double-ring) for the time you have setin the F/T Ring Time setting. If you hear theF/T Ring it means that you have a voice caller
on the line.Because the F/T Ring is made by themachine, extension and external telephoneswill not ring; however, you can still answer thecall on any telephone by using a remote code.(For more information see Using remotecodes uu page 42.)
a Press Menu.
b Press s or t to display Fax.
c Press Fax.
d Press s or t to displaySetup Receive.
e Press Setup Receive.
f Press s or t to displayF/T Ring Time.
gPress F/T Ring Time.
h Presss or t to display the options, andthen press how long the machine willring to alert you that you have a voicecall (20, 30, 40 or 70 seconds).
i Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine willcontinue to ring for the set time.
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5
Easy Receive 5
If Easy Receive is On: 5
The machine can receive a fax automatically,even if you answer the call. When you seeReceiving on the screen or hear a click onthe phone line through the handset you areusing, just replace the handset. Yourmachine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answered a call
first by lifting the external handset, pressBlack Start or Color Start, and then pressReceive to receive.
If you answered at an extension telephonepress l 5 1. (See Using external andextension telephones uu page 42.)
Note
• If this feature is set to On, but yourmachine does not connect a fax call when
you lift an extension or external telephone,press the fax receive code l 5 1.
• If you send faxes from a computer on thesame telephone line and the machineintercepts them, set Easy Receive to Off.
a Press Menu.
b Press s or t to display Fax.
c PressFax
.d Press s or t to display
Setup Receive.
e Press Setup Receive.
f Press s or t to displayEasy Receive.
g Press Easy Receive.
h Press On (or Off).i Press Stop/Exit.
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6
Telephone services6
Your machine supports the Caller ID andDistinctive Ring subscriber telephoneservices that some telephone companiesoffer.
Features like Voice Mail, Call Waiting, CallWaiting/Caller ID, RingMaster, answeringservices, alarm systems or other customfeatures on one telephone line may createproblems with the operation of your machine.If you have Voice Mail on your telephone line,please read the following carefully.
Voice Mail 6
If you have Voice Mail on the same telephoneline as your Brother machine, Voice Mail andthe Brother machine will conflict with eachother when receiving incoming calls.
For example, if your Voice Mail is set toanswer after 4 rings and your Brothermachine is set to answer after 2 rings, thenyour Brother machine will answer first. Thiswill prevent callers from being able to leave amessage in your Voice Mail.
Similarly, if your Brother machine is set toanswer after 4 rings and your Voice Mail is setto answer after 2 rings, then your Voice Mailwill answer first. This will prevent your Brothermachine from being able to receive anincoming fax, since Voice Mail cannottransfer the incoming fax back to the Brothermachine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do oneof the following:
Get the Distinctive Ring service from yourtelephone company. Distinctive Ring is afeature of your Brother machine that allows aperson with one line to receive fax and voicecalls through two different phone numbers onthat one line.
Brother uses the term “Distinctive Ring,” buttelephone companies market the serviceunder a variety of names, such as CustomRinging, Personalized Ring, Smart Ring,RingMaster, Ident-A-Ring, Ident-A-Call, DataIdent-A-Call, Teen Ring, and SimpleBiz Fax& Alternate Number Ringing. This serviceestablishes a second telephone number onthe same line as your existing telephonenumber, and each number has its own ringpattern. Typically, the original number ringswith the standard ring pattern and is used for
receiving voice calls, and the second numberrings with a different ring pattern and is usedfor receiving faxes. (See Distinctive Ring uu page 37.)
OR
Set your Brother machine’s Receive Mode to“Manual.” Manual Mode requires that youanswer every incoming call if you want to beable to receive a fax. If the incoming call is atelephone call, then complete the call as you
normally would. If you hear fax-sending tonesyou must transfer the call to the Brothermachine. (See Using external and extensiontelephones uu page 42.) Unanswered faxand voice calls will go to your Voice Mail. (Toset the machine in Manual Mode, seeChoose the correct Receive Mode uu page 31.)
Telephone services and externaldevices 6
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Note
Ring Pattern #1 is often called Short-Shortand is the most commonly used.
If the ring pattern you received is not onthis chart, please call your telephonecompany and ask for one that is
shown.
The machine will only answer calls to itsregistered number.
The first two rings are silent on themachine. This is because the fax must“listen” to the ring pattern (to compare it to
the pattern that was “registered”). Othertelephones on the same line will ring.
If you program the machine properly, it willrecognize the registered ring pattern of the“fax number” within 2 ring patterns andthen answer with fax tones. When the“voice number” is called, the machine willnot answer.
Registering the Distinctive Ring
pattern 6
Very Important !
After you have set the Distinctive Ring featureto On, your Distinctive Ring number willreceive faxes automatically. The ReceiveMode is automatically set to Manual and youcannot change it to another Receive Modewhile Distinctive Ring is set to On. Thisensures the Brother machine will only answerthe Distinctive Ring number and will notinterfere when your main telephone numberis called. When Distinctive Ring is on, thescreen will show D/R as the Receive Mode.
a Press Menu.
b Press s or t to display Fax.
c Press Fax.
d Press s or t to displayMiscellaneous.
e Press Miscellaneous.
f Press Distinctive.
g Press Set.
h Press the stored ring pattern you want touse.Press OK.(You will hear each ring pattern as youpress its number. Make sure youchoose the pattern that the telephonecompany gave you.)
i Press Stop/Exit.Distinctive Ring is now set to On.
Turning off Distinctive Ring 6
a Press Menu.
b Press s or t to display Fax.
c Press Fax.
d Press s or t to displayMiscellaneous.
e Press Miscellaneous.f Press Distinctive.
g Press s or t to display Off.
h Press Off.
i Press Stop/Exit.
Note
If you turn off Distinctive Ring, themachine will stay in Manual mode. Youwill need to set the Receive Mode again.(See Choose the correct Receive Mode uu page 31.)
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6
Connecting an externalTAD (telephone
answering device)6
You may choose to connect an externalanswering device. However, when you havean external TAD on the same telephone lineas the machine, the TAD answers all callsand the machine “listens” for fax calling(CNG) tones. If it hears them, the machinetakes over the call and receives the fax. If itdoes not hear CNG tones, the machine letsthe TAD continue playing your outgoingmessage so your caller can leave you a voicemessage.
The TAD must answer within four rings (therecommended setting is two rings). Themachine cannot hear CNG tones until theTAD has answered the call, and with fourrings there are only 8 to 10 seconds of CNGtones left for the fax “handshake.” Make sureyou carefully follow the instructions in thisguide for recording your outgoing message.
We do not recommend using the toll saverfeature on your external answering machine ifit exceeds five rings.
Note
• If you do not receive all your faxes,shorten the Ring Delay setting on yourexternal TAD.
• If you subscribe to your telephonecompany's Distinctive Ring service:
You may connect an external TAD to aseparate wall jack only if you subscribe toyour telephone company's DistinctiveRing service, have registered thedistinctive ring pattern on your machine,and use that number as a fax number. Therecommended setting is at least four ringson the external TAD when you have thetelephone company's Distinctive Ringservice. You cannot use the Toll Saver
setting.
• If You Do Not Subscribe to theDistinctive Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD isplugged into a wall jack, both yourmachine and the TAD will try to control thetelephone line. (See the illustrationbelow.)
• Before you connect the external TAD,remove the protective cap (2) from theEXT. jack on the machine.
1 TAD
2 Protective Cap
When the TAD answers a call, the screenshows Telephone.
IMPORTANTDO NOT connect a TAD elsewhere on thesame telephone line.
1
1
2
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Connections 6
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot workproperly if you plug the TAD into a wall jack(unless you are using Distinctive Ring).
a Plug the telephone line cord from thetelephone wall jack into the jack labeledLINE.
b Remove the protective cap (1) from the jack labeled EXT., and then plug thetelephone line cord from the external
TAD into the EXT. jack. (Make sure thiscord is connected to the TAD at theTAD's telephone line jack, and not itshandset jack.)
c Set your external TAD to four rings orless. (The machine's Ring Delay settingdoes not apply.)
d Record the outgoing message on yourexternal TAD.
e Set the TAD to answer calls.
f Set the Receive Mode toExternal TAD. (See Choose thecorrect Receive Mode uu page 31.)
Recording an outgoingmessage (OGM) on theexternal TAD 6
Timing is important in recording thismessage. The way you record this messagewill affect both manual and automatic faxreception.
a Record 5 seconds of silence at thebeginning of your message. (This allowsyour machine time to listen for the faxCNG tones of automatic transmissionsbefore they stop.)
b Limit your speaking to 20 seconds.
c End your 20-second message by givingyour Fax Receive Code for peoplesending manual faxes. For example:“After the beep, leave a message orsend a fax by pressing l 5 1 and Start.”
Note
We recommend beginning your OGM withan initial 5-second silence because themachine cannot hear fax tones over aresonant or loud voice. You may tryomitting this pause, but if your machinehas trouble receiving, then you mustre-record the OGM to include it.
1
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6
Multi-line connections (PBX) 6
We suggest you ask the company who
installed your PBX to connect your machine.If you have a multi-line system we suggestyou ask the installer to connect the unit to thelast line on the system. This prevents themachine being activated each time thesystem receives telephone calls. If allincoming calls will be answered by aswitchboard operator we recommend thatyou set the Receive Mode to Manual.
We cannot guarantee that your machine willoperate properly under all circumstances
when connected to a PBX. Any difficultieswith sending or receiving faxes should bereported first to the company who handlesyour PBX.
External and extensiontelephones 6
Connecting an external orextension telephone 6
You can connect a separate telephone toyour machine as shown in the diagram below.
Connect the telephone line cord to the jacklabeled EXT.
Before you connect the external telephone,
remove the protective cap (3) from the EXT. jack on the machine.
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using a telephone on the samephone line, the screen shows Telephone.
1
2
3
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Using external and extensiontelephones 6
Using extension telephones
If you answer a fax call at an extensiontelephone, you can make your machinereceive the fax by pressing the Fax ReceiveCode l 5 1.
If the machine answers a voice call andpseudo/double-rings for you to take over, youcan take the call at an extension telephone bypressing the Telephone Answer Code # 5 1.(See F/T Ring Time (Fax/Tel mode only)
uu page 34.)
Using an external telephone
(connected to the EXT. jack of the
machine)
If you answer a fax call at the externaltelephone connected to the EXT. jack of themachine, you can make the machine receivethe fax by pressing Black Start and choosingReceive.
You can also use the Fax Receive Codel 5 1.
If the machine answers a voice call andpseudo/double-rings for you to take over, youcan take the call at the external telephone bypressing Hook.
If you answer a call and no one is on
the line: 6
You should assume that you're receiving a
manual fax.
Press l 5 1 and wait for the chirp or until thescreen shows Receiving, and then hangup.
Note
You can also use the Easy Receivefeature to make your machineautomatically take the call. (See EasyReceive uu page 35.)
Using a non-Brother cordlessexternal telephone 6
If your non-Brother cordless telephone isconnected to the EXT. jack of the machineand you typically carry the cordless handsetelsewhere, it is easier to answer calls duringthe Ring Delay.
If you let the machine answer first, you willhave to go to the machine so you can pressHook to send the call to the cordless handset.
Using remote codes 6
Fax Receive Code 6
If you answer a fax call on an extensiontelephone, you can tell your machine toreceive it by dialing the Fax Receive Codel 5 1. Wait for the chirping sounds and thenreplace the handset. (See Easy Receive uu page 35.)
If you answer a fax call at the external
telephone connected to the EXT. jack of themachine, you can make the machine receivethe fax by pressing Black Start orColor Start and choosing Receive.
Telephone Answer Code 6
If you receive a voice call and the machine isin Fax/Tel mode, it will start to sound the F/T(pseudo/double) ring after the initial ringdelay. If you pick up the call on an extension
telephone you can turn the F/T Ring off bypressing # 5 1 (make sure you press thisbetween the rings).
If the machine answers a voice call andpseudo/double-rings for you to take over, youcan take the call at the external telephoneconnected to the EXT. jack of the machine bypressing Hook.
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6
Changing the remote codes 6
The preset Fax Receive Code is l 5 1. Thepreset Telephone Answer Code is # 5 1. If
you want to, you can replace them with yourown codes.
a Press Menu.
b Press s or t to display Fax.
c Press Fax.
d Press s or t to displaySetup Receive.
e Press Setup Receive.
f Press s or t to displayRemote Codes.
g Press Remote Codes.
h Press On.
i Do one of the following. If you want to change the Fax
Receive Code, enter the new code.
Press OK. Go to stepj.
If you do not want to change the FaxReceive Code, press OK. Go tostepj.
j Do one of the following. If you want to change the Telephone
Answer Code, enter the new code.
Press OK. Go to stepk.
If you do not want to change theTelephone Answer Code, press OK.Go to stepk.
k Press Stop/Exit.
Note
• If you are always disconnected whenaccessing your external TAD remotely, try
changing the Fax Receive Code andTelephone Answer Code to anotherthree-digit code (such as # # # and 9 9 9).
• Remote Codes might not work with sometelephone systems.
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44
7
How to dial 7
Manual dialing 7
Press all of the digits of the fax or telephone
number.
Speed Dialing 7
a Press SpeedDial.Or, you can press (FAX) and then
press SpeedDial.
b Do one of the following: Press Alphabetical or
Numerical, and then press the
number you want to dial.
Press the 2-digit Speed Dial number
using the dial pad.
Note
If the screen shows Not Registered
when you enter a Speed Dial number it
means a number has not been stored at
this location.
c To send a fax, press Send a fax andgo to stepd.
d Press Black Start or Color Start.The machine scans and sends the fax.
Fax Redial 7
If you ar
