12
YEARS Celebrating a decade in I.T. Once upon a time...

Why Business IT Support

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The story of Bob

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Page 1: Why Business IT Support

Y E A R S

Celebrating a decade

in I.T.

Onceupon atime...

Page 2: Why Business IT Support

Paul's IT contract was due for renewal…

He spoke with Bob, his IT guy, nice bloke, but Paul’sbusiness was bigger now with different IT requirements…

Page 3: Why Business IT Support

...So Paul researched the market and found

•Multiple service providers

•Disjointed and varying advice

•Confusing messages

•Too many independents

•Domestic driven products and

services

The prismvision wasborn.

Page 4: Why Business IT Support

All Paul wanted was...

•An established UK based IT Support

company with industry certification

•Strategic advice with the ability to

adopt new technologies

• All users to have direct access to a

dedicated IT helpdesk and onsite

support

•Clear and visible processes, account

management and service level

agreements

•A business relationship and not a

one off sale or reactive fix

Page 5: Why Business IT Support

Today Paul callsprism…

...they understand

and can deliver his new IT

requirements

Page 6: Why Business IT Support

Now Paul’s team call prism and Pauljust does business (Not IT).

“Outsourcing IT - so you can concentrateon business”

Page 7: Why Business IT Support

Where we Live…

How to contact prism...

Our Locations

prism has developed anational network ofengineers to implementour solutions.

All requests for adviceguidance and support aredealt with through our headoffice in Cheshire.

prism - by mailSt James's House, 5 John Bradshaw Court, Alexandria Way,

Congleton, Cheshire. CW12 1LB

prism - by webIT solutions -www.prism.uk.com; [email protected]

IT disposal - www.prismdisposal.com; [email protected]

prism - by phoneIT solutions 0845 121 7770

IT disposal 0845 124 7770

Page 8: Why Business IT Support

Why prism?• Microsoft gold certified partners

• Guaranteed service level agreements

• Nationwide coverage

• Founded in 2001

• Prism engineers only

• On going account management

• Impartial advice

• Award winning service

• We care

“Not everything that can becounted counts, and noteverything that counts canbe counted” Albert Einstein (1879-1955)

Page 9: Why Business IT Support

What doprismdeliver?• Infrastructure supply, installation and asset

finance

• Managed support services

• Managed security solutions

• Cloud based services and applications

• IT disposal services

…"cradle to the grave services"

Page 10: Why Business IT Support

“Prism enables the IT within our business to function withoutcompromise, taking away the hassle of IT for all our employees,they are only ever a phone call away to keep our systems running smoothly”

Franklyn Financial Management.Wealth Management Company.

“Its like having a holiday rep that just takes all my problemsaway”

Friends For Leisure.Charity.

“The solution that Prism proposed was implemented in fulland we have had no significant IT downtime in three years.We now feel that we have the most robust IT structure thatwe have had at any time.”

Hammond McNulty.Accountancy Firm.

Don’t take our wordfor it. Take the wordsof our clients...

Page 11: Why Business IT Support

Dear prism Total IT Solutions

I can relate to Paul’s story and would like to discuss my IT

requirements, please contact me so I can benefit from your advice

Contact Name: .........................................................................

Contact Number: .........................................................................

Company Name: .........................................................................

Address: .........................................................................

.........................................................................

.........................................................................

Web Address: .........................................................................

Email Address: .........................................................................

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prism

St Jam

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ohn B

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Cheshire

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IT s

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0845 1

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Page 12: Why Business IT Support

TheEnd

To see how we do it watch the prism videoat www.prism.uk.com