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SSA Warehouse Management 4000
Work Order User Guide
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Copyright 2005 by SSA Global Technologies, Inc.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any way orby any means, including, without limitation, photocopying or recording, without the prior written consent of SSA GlobalTechnologies, Inc.
Important Notices
The material contained in this publication (including any supplementary information) constitutes and contains confidentialand proprietary information of SSA Global Technologies, Inc.
By gaining access to the attached, you acknowledge and agree that the material (including any modification, translation oradaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole propertyof SSA Global Technologies, Inc., and that you shall not gain right, title or interest in the material (including anymodification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right touse the material solely in connection with and the furtherance of your license and use of software made available to yourcompany from SSA Global Technologies, Inc., pursuant to a separate agreement (Purpose).
In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such materialin strict confidence and that your use of such material is limited to the Purpose described above.
Although SSA Global Technologies, Inc., has taken due care to ensure that the material included in this publication isaccurate and complete, SSA Global Technologies, Inc., cannot warrant that the information contained in this publication iscomplete, does not contain typographical or other errors, or will meet your specific requirements. As such, SSA GlobalTechnologies, Inc., does not assume and hereby disclaims all liability, consequential or otherwise, for any loss or damageto any person or entity which is caused by or relates to errors or omissions in this publication (including any supplementaryinformation), whether such errors or omissions result from negligence, accident or any other cause.
Trademark Acknowledgements
SSA WAREHOUSE MANAGEMENT 4000 is a Registered Trademark of SSA Global Technologies, Inc., in the UnitedStates and/or other countries.
All other company, product, trade or service names referenced may be registered trademarks or trademarks of theirrespective owners.
Publication Information
Release: SSA
Warehouse Management 4000 Version 3.10
Publication Date: July 2005
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SSA Warehouse Management - 4000 Work Order User Guide i
Table of Contents
WORK ORDER.............................................................................................................. 1WORK ORDER FUNCTIONAL PROCESSING ............................................................ 3
PICKING COMPONENTS USING RF ................................................................................. 4WORK ORDER CONTROL/UPDATE (ASSEMBLY OPERATIONS) .......................................... 5
WORK ORDER PROCESS FLOW................................................................................ 7EXCEPTION HANDLING................................................................................................... 9
COMMENT FORM ....................................................................................................... 11
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SSA Warehouse Management - 4000 Work Order User Guide iii
Revision History
Date Editor Description of Change
9/24/2003 Jude Duniho Reformat
12/9/2003 Jude Duniho Decimal support added.
Company address change.
8/18/2004 Jude Duniho Product name change
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Work Order
SSA Warehouse Management - 4000 Work Order User Guide 1
Work Order
SSA Warehouse Management 4000 Work Order is designed to operate within
warehouses that add value to existing Commodities, or combine component
Commodities into finished goods or sub-assemblies. Operations are typically outlined
and controlled by Work Orders. SSA Warehouse Management 4000 Work Order
was initially designed to support light manufacturing operations, but can also be used
to control any operations that expend components to create goods to be shipped or
sold.
Work Orders can be manually generated using the GUI interface, or by interfacing with
an outside system used to keep the flow of work ahead of the demand for finished
goods.
The Work Order module allows you to:
Gather components pre-defined to a Bill of Material
Move those components through one or more workstations, each associated
with a work center
Receive final product into inventory
Report Work Order activity through RF
View support documents and reports.
Chapter
1
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Work Order
2 SSA Warehouse Management - 4000 Work Order User Guide
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Work Order Functional Processing
SSA Warehouse Management - 4000 Work Order User Guide 3
Work Order Functional
Processing
To ensure that the pick details are set to picked status, components should be picked
using an RF device. This keeps the pick balance correct (if cycle counted) and
maintains an audit trail in case of problems. The system still allows Work Orderprocessing if this step is not completed. However, it is not recommended that this is
the standard practice.
This section describes how to perform Work Order pick tasks using RF. The following
topics are covered:
Picking Components Using RF
Work Order Process Flow
Exception Handling
Chapter
2
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Work Order Functional Processing
4 SSA Warehouse Management - 4000 Work Order User Guide
Picking Components Using RF1. From the SSA Warehouse Management 4000 RF Main Menu, select
Pick/Shipping. The Picking Tasks (K1) screen displays.
Picking Tasks (K1) Screen
2. Select Pieces/Units. The Pieces (K3) screen displays.
Pieces (K3) Screen
3. Populate the following fields by scanning or typing the information:
LBL#- Container ID
LOC- Location that displays in the door field of the pick list header
4. Press ENTER.
5. Repeat steps 3-4 for all products to be picked.
Note
The pick lists determine which items need to be picked.
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Work Order Functional Processing
SSA Warehouse Management - 4000 Work Order User Guide 5
Work Order Control/Update (AssemblyOperations)
After picking components, the worker is ready to begin processing the Work Order.
1. From the RF Main Menu select Work Order. The Operation (W1) screen
displays.
Operation (W1) Screen
2. Select Control/Update. The Control/Update (W2) screen displays.
Control/Update (W2) Screen
3. Populate the following fields by scanning or typing the information:
WO#- Work Order number.
OPER#- Operation number.
ACT- Scan or type one of the following actions:
START Updates the Work Order and operation status fields to In
Process.
COMPLETE Records the completion of any quantity that is finished. This
also specifies an ID to identify the pallet or container.
STATUS Displays the total quantity, completed quantity, and
remaining quantity of the specified operation.
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Work Order Functional Processing
6 SSA Warehouse Management - 4000 Work Order User Guide
4. Press ENTER.
5. Press ESC to return to the screen.
Note
If an assembler forgets how many units have been completed, the Work
Order number and operation number from the operation sheet can be
scanned. The assembler then scans the STATUS action code, and the
system returns the required information. Refer to screenshot sample below.
Control/Update (w2) Screen
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Work Order Process Flow
SSA Warehouse Management - 4000 Work Order User Guide 7
Work Order Process Flow
As an example, assume a Work Order exists for assembly of 100 units. The Work
Order has three (3) operations. Operations can only finish half of their quantities before
changing pallets. It is assumed that the job for this Work Order has been released and
the components have been properly delivered to the component drop zones. The
following defines the assembler action and how the system responds:
For the first operation, the assembler scans the Work Order number and
operation number from the barcodes provided on the operation sheet. The
assembler also scans the START barcode on the laminated action sheet
(following the example above) and enters the record. The system then
updates the Work Order header and entered operation to In Process.
When the first half of the work is completed, the assembler palletizes the
resulting goods.
The assembler then scans the Work Order number and operation number
from the barcodes provided on the operation sheet. They also scan the
COMPLETE barcode on the laminated action sheet and press enter. The
system provides additional fields for quantity and ID. The assembler keys
in a quantity of 50 and places a generic pallet label on the pallet, scans it,and presses enter. The system updates the operation of the Work Order
that 50 is completed and creates an RF-directed Work Center move task
to the operation complete drop zone (if the appropriate box was checked
on the Work Center Setup window).
The assembler finishes the second pallet containing the final 50.
The assembler then scans the Work Order number and operation number
from the barcodes provided on the operation sheet. The assembler also
scans the COMPLETE barcode on the laminated action sheet and presses
enter. The system provides additional fields for quantity and ID. The
assembler keys in a quantity of 50 and places a new generic pallet label
on the pallet, scans it, and presses enter. The system updates the
operation of the Work Order that all 100 are completed and creates a
second RF-directed Work Center move task to the operation complete
drop zone (if the appropriate box was checked on the work center setup
screen). It also sets the operation status to Complete and ships the
component order associated to the first operation reducing the stock on
those components.
Chapter
3
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Work Order Process Flow
8 SSA Warehouse Management - 4000 Work Order User Guide
The second assembler does what the first assembler did for the second
operation. The system responds the same as it did for the first operation.
The final assembler for the third and last operation scans the Work Order
number and operation number from the barcodes provided on the
operation sheet. They also scan the START barcode on the laminatedaction sheet that hangs in the Work Center and enters the record. The
system then updates the last operation to In Process.
The assembler then completes the first half of the finished goods and
palletizes the resulting Parent Commodities or finished goods.
The assembler then scans the Work Order number and operation three (3)
from the barcodes provided on the operation sheet. They also scan the
COMPLETE barcode on the laminated action sheet and press enter. The
system provides additional fields for quantity and ID. The assembler keys
in a quantity of 50 and places a generic pallet label on the pallet, scans it,
and presses enter. The system updates the operation of the Work Order
that 50 are completed and will create an RF directed Work Center move
task to the finished goods drop zone (if the appropriate box was checkedon the work center setup screen). It also creates an ITRAN record for the
50 finished goods enabling RF assisted put-away to be used to move the
goods to the best storage location.
The assembler finishes the second pallet containing the final 50.
The assembler then scans the Work Order number and operation number
from the barcodes provided on the operation sheet. The assembler also
scans the COMPLETE barcode on the laminated action sheet and presses
enter. The system provides additional fields for quantity and ID. The
assembler keys in a quantity of 50 and places a new generic pallet label
on the pallet, scans it, and presses enter. The system updates the
operation of the Work Order that all 100 are complete and will create
second RF directed Work Center move task to the finished goods drop
zone (if the appropriate box was checked on the work center setup
screen). It also sets the operation status to Complete and ships the
component order associated to the third operation reducing the stock on
those components. The system then creates a second ITRN record for the
last pallet of 50 so it too can be scanned for putaway to the best storage
location. It also sets the Work Order status to complete and if the global
preference is set to auto-close Work Order = True, it sets the Work Order
status to Closed.
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Work Order Process Flow
SSA Warehouse Management - 4000 Work Order User Guide 9
Exception HandlingIf components are damaged and replacements are needed, the user can simply go get
the replacements and adjust out what was taken from the pick using a Damagedreason code.
1. From the SSA Warehouse Management 4000 RF Main Menu select Work
Order. The Operation (W1) screen displays.
Operation (W1) Screen
2. Select Update Quantity. The Update Qty (W3) screen displays.
Update Qty (W3) Screen
3. Populate the following fields by scanning or typing the information:
WO#- Work Order number.
DQTY- Key in the damaged quantity that will not be completed.
ACT- Scan or type the SCRAP action code.
4. Press ESC to return to the screen.
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Work Order Process Flow
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SSA Warehouse Management - 4000 Work Order User Guide 11
Comment Form
SSA Warehouse Management 4000
Work Order User Guide
Every effort has been made to write this manual in as concise and accurate a manner
as possible. Nevertheless, errors do occur. If you find any errors in this documentation,
have difficulty with the wording, or just have comments or suggestions, please fill out a
copy of this form and send it to:
SSA Global Technologies, Inc.Technical Publications Department8777 Stemmons Freeway
Dallas, TX 75247
Please reference all errors, comments, etc., by chapter and page number. Thank you.
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