Cleveland State University Presentation4/5/10 Craig Follins, Ph.D.Executive Vice PresidentWorkforce Economic Development DivisionCuyahoga Community College

What is Workforce Development? Preparation of the Workforce Recruitment and matching of qualified

applicants with jobs Career Guidance Education and Job Training

Human Capital

Enterprises exist to create wealth

Creating wealth requires innovation

The source of all innovation is human capital

Peter Drucker

“People, not machines, are the driving force behind economic growth.”

Bruce Nussbaum Business Week

Why is workforce important?Why should we talk about it?

Cars in the Parking lot

People on the Inside

Why is it Important to talk about?

80% of the jobs of the future will require some post-secondary degree or technical education.

College graduates are returning to community college to gain needed skills.

“The only sustainablecompetitive advantage is the

ability to be able to learnfaster than your

competition.” -Peter Senge

Workforce & Economic Development Division (WEDD)

Workforce Solutions

Corporate College

Center for Health

Industry SolutionsAdvanced

Manufacturing, Engineering, &

Bioscience

Public Safety

Institute

Regional Transportation Institute Center for

Career Pathway

Development

Technolog

y SolutionsInstitute

Key Entrepreneur

Center Development

Center

Professional Developmen

t Institute

Institute for Organizational Excellence

Online Learning

Student Success

Together, over 36,000 individuals trained over the past two years

WEDD/Corporate College Open Access and Contract Training Student Enrollments

Fiscal Years 2007 - 2009

Fiscal Year WEDD Corporate College

Open Access

Contract Training

Open Access

Contract Training

2008 9,258 1,653 3,252 4,695

2009 9,590 1,313 3,186 3,202

Total 18,848 2,966 6,438 7,897

Bioscience Industry: Design, manufacturing and distribution of medical devices and pharmaceutical drugs

420 companies 20,200 workers Average salary - $47,563 Growth rate – 12.3% per year

Three-year $447,000 grant from Ohio Board of Regents to create Bioscience Center

Medical device manufacturingCNC machining; electronics; industrial maintenancePlus 16-hour Industry Knowledge Supplement

Bioscience Workforce Training & Assessment Center

Employers who hire our program graduates: Olympic Steel Swagelok Company Buckeye Business Products U.S. Cotton Stamco Industries, Inc. Ohio Pipe Valves and Fittings, Inc. Park Ohio NPA Coatings Anchor Tool and Die Christopher Tool & Manufacturing Company Swagelok Company Beech Technology Hamilton Mold & Manufacturing Criterion Instrument Others

Fast Track Training Manufacturing Skill Foundation

New Programs at Tri-CRegional Transportation Institute (RTI)Logistics and Distribution InstituteWind Technician ProgramDigital CablingDental Front Office TrainingConstruction Management Academy ProgramPathways Out of Poverty

Truck Driving Academy160 hours of classroom and hands-on training that provides instruction in driver safety, transporting cargo safety, air brakes, combination vehicles, tank vehicles, and hazardous materials. This program is licensed by the Ohio Department of Public Safety and results in Class A Commercial Driver’s License.

Pathways Out of Poverty

City Mission

Evolving Definitions of Community Colleges: Changing the Nature of Workforce Training

How do we define student success as measured in today's changing workforce environment?

The Challenge of Globalization

The World is Flatter.Global Economic Interdependence (collaboration is key).Outsourcing, Opensourcing, Insourcing, Downsizing, Rightsizing, Offshoring, Job Sharing, and Layoffs are part of the changing workforce landscape. Knowledge Based Economy demands higher order workplace skills (certification critical).Technology driving workforce development.Student success is often measured in a global context.

The World is Flatter

Interconnectedness of the diverse work place demands flexibility, adaptability and mobility.Higher expectations for the transfer of information and data.Work can be easily exported at the expense of unprepared workers.Work can be easily imported at a cheaper cost. Work can be done from virtually anywhere in the world at the expense of unprepared workers.

Global Economic Interdependence: Collaboration is Key

Regionalism across towns, cities, counties, states and international borders (supply chain is global).Collaboration necessary because of limited resources, time, workplace demands, and global events. World economy linked more closely to what happens on Wall Street than Main Street. Businesses more interdepedent on global issues and situations. Workers need to be as portable as the work.

The Changing Workforce Landscape

Technology has changed how and where work is performed (technological proficiency is key). Knowledge based economy part of changing landscape.Training providers are intersecting at different points of people's working lifetime (lifelong learning and adaptability is key). Community Colleges critical to providing lifelong learning opportunities to the widest variety of students. Workforce and economic development are inextricably linked. Marketplace demanding more fast track training from workforce training providers.

Knowledge Based Economy demands higher order workplace skills (certification critical).

Competency Model

Knowledge Based Economy demands higher order workplace skills (certification critical)

Skill portability and training are critical. Career pathways and stackable certificates are emerging discussions (inceased emphasis on degree attainment as an economic development tool).Standardized credentials are part of collaborative discussions. Seamless transition between non-credit and credit programs critical to the ongoing development of higher order workplace skills.

Emerging Workforce TrendsDevelopment of "Corporate Colleges" to meet the ever changing needs of business and industry. Development of industry clusters, sectors, and segments as economic development tools. Development of skill and talent repositories such as the "Ohio Skills Bank."Development of additional funding sources for workforce development such as the upcoming Federal American Recovery and Reinvestment Act (Stimulus Package 2009), WIRED (Workforce Innovation in Regional Economic Development) Grants, Gates Foundation, Living Cities, Fund for Our Economic Future, grants and third party funding sources. Emphasis on renewable energy, public infrastructure, healthcare, STEMM (Science, Technology, Engineering, Mathematics, Medical), and information technology as emerging workforce training opportunities.

Emerging Workforce TrendsDevelopment of "Corporate Colleges" to meet the ever changing needs of business and industry. Development of industry clusters, sectors, and segments as economic development tools. Development of skill and talent repositories such as the "Ohio Skills Bank."Development of additional funding sources for workforce development such as the upcoming Federal American Recovery and Reinvestment Act (Stimulus Package 2009), WIRED (Workforce Innovation in Regional Economic Development) Grants, Gates Foundation, Living Cities, Fund for Our Economic Future, grants and third party funding sources. Emphasis on renewable energy, public infrastructure, healthcare, STEMM (Science, Technology, Engineering, Mathematics, Medical), and information technology as emerging workforce training opportunities.

Leadership Traits for Workforce Development

Trustworthiness-EthicalPassion/Motivation-Pride will trump trainingApproachability/Friendliness-can talk to youConsistency-predictabilityConfidence-ambitionAbility to listen-listeners make better decisionsCalmness-cool under pressure(see President Obama)Ability to delegate-don’t meddle in trivial matters

Leadership Traits for Workforce Development

Charisma-speak confidentlyClarity-Everyone knows what they should be doingHuman understanding-put yourself in other’s shoesAdaptability and Flexibility-handle change wellWide outlook-see the big pictureSense of Humor-handle tense moments well

Leadership Traits for Workforce Development

Appreciates quality-build a culture of excellenceModesty-minimize jealousy-be humbleFairness/Equity-keeps employees inherently motivatedGraft-Always do the nastiest job yourselfContinuous development-Be a lifelong learnerPatience-give employees as much time as they need with you. Waiting is as important as acting.

What traits do you need to develop?

Cleveland State University Presentation 4/5/2010

Questions/Comments

Craig Follins, Ph.D.Executive Vice PresidentWorkforce Economic Development DivisionCuyahoga Community College