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Microsoft Dynamics 365: Tehnoloogilis e paradigma muutus Kristjan Kolde

Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

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Page 1: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Microsoft Dynamics 365: Tehnoloogilise paradigma muutusKristjan Kolde

Page 2: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

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Page 3: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

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Klassikaline on-premise ERP lahendus

Serveriruum või andmekeskusServerid ja võrkOperatsioonisüsteemidSQL andmebaasidERP tarkvaraVarundusLitsentsidMonitooringAdministreerimine

Page 5: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Microsoft Dynamics 365 for OperationsEvolution from Dynamics AX

LIFECYCLE SERVICESProcurement

Extensions

Intelligent user interface

Proven business logic

Continuous life to your system

Business anytime, anywhere

ANY DEVICE MODERN UI POWER BI IN-MEMORYML IOT BIG DATA INTEGRATION PLATFORM

Retail

Supply chain management

Production

Finance

HR

THE POWER OFMICROSOFT CLOUD

Page 6: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

What’s new in cloud platform?Visual Studio integrationUse Microsoft Visual Studio to develop your solutions. In preparation to the release of thenew version of Dynamics AX, they’ve made the change to enable standard interoperabilitywith other .NET languages and projects.

WorkspacesWorkspaces improves the efficiency and productivity of Workers by allowing them to centrally manage their majority of tasks and actions related to channel deployment and operations.

Manage Cloud deployment servicesThe cloud deployment services provide the several new benefits such as reduced deployment efforts and complexity.

Microsoft Office integrationMicrosoft is bringing new capabilities to increase the integration with Microsoft office that will let you create productivity solutions for your end users to maximize their time.

Anytime, anywhere accessA new redesigned UI standards-based web client that provides full set of functionality is introduced in this release.

Monitoring & diagnosticsMonitoring and diagnostics for Retail components is now available through the Operational Insights dashboard in LCS.

New tools for performance evaluation and tuningThe software development kit (SDK) lets you test and validate all critical business processes for performance in a single and, if applicable, multi-user test run.

Task guidesThis is the first time that you have been able to exercise the Help system for Microsoft Dynamics AX. You can try some of the existing task guides and create your own.

Topology automationDeploy the Developer topology with Developer and Build VM. Auto-configure Build VM to discover, build modules from Visual Studio Online VSO, and run tests.

Fall release

Page 7: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

What’s new in cloud platform?GeneralDynamics AX has been rebranded to Dynamics 365 for Operations..

Servicing environments Servicing environments includes all aspects of deployment and use of Dynamics 365 for Operations.

Web client Enhancements to the Web UI and API deprecation.

Mobile You can now design mobile experiences to enable your users to stay productive while on the move.

Country/region localizations & languages Additional 18 country localizations., Arabic language support, User documentation in 24 languages.

Dynamics Translation Service They’ve upgraded the ERP Translation Solution to be an LCS hosted service.

Localization configurations The software development kit (SDK) lets you test and validate all critical business processes for performance in a single and, if applicable, multi-user test run.

Fall release

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Hinnast ja väärtusest

Page 9: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Areng läbi versioonideFunctionality, Services and Tools AX 2009 and

4.0 AX 2012 AX 2012 R2 AX 2012 R3 Dynamics AX

New end user experience

Reduce customizations (up to 40%) due to added functionality. (e.g. WMS, TSM, Retail)

Code* and Data migration tools n/a

Reduce HW upgrade costs investments

Predictable and repeatable implementations across your organization

Platform elasticity

HA/DR

Mobile-ready and access anywhere

Integration with productivity toolsNote: This table provides only a graphical representation. For detailed functionality please refer to the product guide* Code update only available for AX2012 deployments

MOST LEAST

Page 10: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

$190 (1)

Microsoft Dynamics 365

(1) Enterprise user subscription. VL (EA—A) price list without discounts and/or promotions. Shown per user per month in USD. (2) Price per user license per month, for EAs Level A.(3) Price for disaster recovery solution per year based on 5-year lifetime

On-premises

Väljaost või rent (2)

IncludedIncluded

Not included

Example

IncludedIncluded

Included (2)

Not includedNot includedNot included

License price (enterprise user)i.e., how much a user pays for rights to access the solution

Disaster recoveryi.e., hardware, software, networking

Sandbox environmentServicing production environmenti.e., provisioning, updates, pro-active monitoring

Additional usage rights softwarei.e., embedded Power BI

High-availability infrastructure i.e., hardware, software, networking, energy, housing

$21,486 (1)

Mis on hinnas?

Page 11: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Connected Business PlatformPurpose-built end-to-end business processes for Dynamics 365

CONFIGURATION & MANAGEMENT• Admin Portal• Entity Mapping

DATA SYNCHRONIZATION• Change Tracking• Templates• Dynamics 365 apps onlyIntegration

Services

Page 12: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Business Processes

DYNAMICS 365 BUSINESS APPS

Sales

Customer Service

Marketing

Field Service

Project Service Automation

Operations

Data Data

Business Processes Business Processes

Adaptability of business processes

Other datasources

Microsoft AppSource

3rd PARTY APPS PURPOSE BUILT APPS FOR MY TEAM

Custom Apps by PowerApps

Common Data Model

Compose Workflow by Microsoft Flow

Business Processes

APPS &

DASHBOARDS

PRODUCTIVITY

Page 13: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

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LaiendatavusExtensibility

Page 14: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityDynamics 365 PowerApps/ MSFT

Flow

Build custom business logic

Build integrations & workflows

Configure Business Processes

Build custom LOB apps &

automationCitizen Dev

Pro Dev

new

Page 15: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityConfigure Business Processes

1. App DesignerModularized; Task-based apps

2. Visual Process DesignerDrag-and-drop interface

3. Workflow DesignerDeclarative & reusable

4. Security ModelRole, Record, and Field-based

5. Learning Guides

In-product trainingCONFIGURABLE

Business Processes

DECLARATIVE

Applies to: Dynamics 365 for Sales, Customer Service, Project Service Automation, Field Service

Page 16: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityBuild custom LOB apps & automation

CONNECTOR

CONNECTORS

GATEWAYS

PowerApps

MSFT Flow

Cloud services

On-premise

data

Dynamics 365CUSTOM

Customer Stories:

3rd partyapps

Common Data Model

Page 17: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityBuild custom business logic

Clients

Dynamics 365Applications

Sealed Cloud

Platforms

or custom

Compute

Storage

Runtime

1

2 3

1. CUSTOM APPSDKs, Odata v4

2. PLUG-IN & CUSTOM WORKFLOWCustom business logic leveraging the transaction pipeline through event handlers

3. CODE EXTENSION & PLUG-INCompiled assemblies

Compute

Storage

Runtime

1Available for Dynamics 3652Available for Dynamics 365 for Sales, Customer Service, Project Service Automation, Field Service3Available for Dynamics 365 for Operations

Page 18: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityBuild custom business logic

1. SDKGuide for developers writing solutions, server-side code, client applications and extensions, custom business logic, plug-ins, integration modules, custom workflow assemblies, and code extensions

2. Client-side SDKClient-side events and object models

3. Transaction PipelineExecutes assemblies through execution pipeline events

4. Custom Workflow ActivitiesWorkflow assemblies

5. Server-to-server Authentication3rd party application authentication using Azure AD

DEV-DRIVEN

Microsoft Azure

Pro Dev Customizations

Applies to: Dynamics 365 for Sales, Customer Service, Project Service Automation, Field Service

Page 19: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityBuild integrations & workflows

DEV-DRIVEN

Microsoft Azure

Pro Dev Customizations

Applies to: Dynamics 365 for Operations

INTEGRATIONS

WORKFLOWS• Logic Apps Connector

• OData ServiceExposes all the data entities that are marked as IsPublic and supports complete CRUD (create, retrieve, update, and delete) functionality that users can use to insert and retrieve data from the system•Metadata Service

Read-only service that provides metadata information for elements• JSON-based Custom Service

Enables X++ classes to be consumed as JSON services

Page 20: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

ExtensibilityOptions

DEV-DRIVEN

Microsoft Azure

Pro Dev Customizations

CUSTOM

MSFT Flow

PowerApps

CONFIGURABLE

Business Processes

DECLARATIVE

Common Data Model

Page 21: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Microsoft AppSource

Simplifies the discovery,

trial, and acquisition of

line-of-business apps

An ecosystem to help business users get started using apps

faster

An ecosystem to help business users get started using apps

faster

One destination for business users to discover, trial, and acquire line-of-business SaaS apps

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Page 23: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

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Kuidas oma andmeid kaitsta?

How to protect your data?

Page 24: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Implementation Details• State-of-the-art physical security

measures.• 24x7 incident response teams to

mitigate threats and attacks.• Encryption of data transferred

between our data centers and at rest.

• Every production deployment has its own Virtual Private Network and dedicated Compute and Storage.

• Single sign-on federated through Azure Active Directory

Security goals:• Safeguard data using

state-of-the industry security technology and processes.

• Use the same identity platform as O365, so users have same username and password for all.

• Production infrastructure and customer data is isolated from other tenants.

Investing in your security

You can find more information on Security in the Microsoft Trust Center.

Page 25: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Implementation Details• Customer choses Azure DC to

deploy to• All data is classified. Customer

Data storage and movement is controlled.

• All data in transit and at rest is encrypted.

• Role based security puts the customer in charge.

• Documented data handling practices in the Microsoft Online Services in the Microsoft Trust Center.

Privacy goals:• You own your data.• You know where your

data is located.

• You control your customer data.

Protecting your data privacy

You can find more information on Privacy in the Microsoft Trust Center.

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KäideldavusAvailability

Page 27: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Service operations you can count on

Reliability Supported SLAsAvailability and DR

• 99.5% or greater uptime• Control over planned

maintenance • Pro-active monitoring

• Redundancy and resilient design• Data and process isolation• Disaster recovery through geo-

replication

• SLAs achieved through software resiliency

• Financially backed• Partner and customer support

Reliable and resilient service delivery

Page 28: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

What service levels do the services have?

SERVICE AVAILABILITY

Monthly

DISASTER RECOVERY

Failover/RPO/RTO

SUPPORT INCIDENT

RESPONSE TIMES

PLANNED MAINTENANCE Notice/Schedule

MONTHLY SERVICE

CREDIT

Sales 99.9% <15 minutes/< 20 minutes

24x7*< 1 hour*

5 days

< 99.5%–25% < 99%–50% < 95%–100%

Customer Service 99.9% < 15 minutes/

< 20 minutes 5 days

Field Service 99.9% < 15 minutes/

< 20 minutes 5 days

Project Service

Automation99.9% <15 minutes/

< 20 minutes 5 days

Operations 99.5% <5 s/2 days5 days/weekend

Customer controls timeslot

*Applies to ProDirect or Premier Support plans only

Page 29: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

100+ datacenters Top 3 networks in the world 2.5x AWS, 7x Google DC Regions G Series – Largest VM in World, 32 cores, 448GB Ram, SSD…

OperationalAnnounced/Not Operational

Central US

Iowa

West USCaliforni

a

East USVirginia

US GovVirginia

North Central US

Illinois

US GovIowa

South Central US

Texas

Brazil SouthSao Paulo

State

West Europe

Netherlands

China North *

Beijing

China South *

Shanghai

Japan EastTokyo,

Saitama

Japan West

OsakaIndia South

Chennai East AsiaHong Kong

SE AsiaSingapo

re

Australia South East

Victoria

Australia EastNew South

Wales

India CentralPune

Canada EastQuebec City

Canada CentralToronto

India West

Mumbai

Germany North East **

Magdeburg

Germany Central **Frankfurt

North EuropeIreland

East US 2

Virginia

United Kingdom

Regions (2)

US DoD EastTBD

US DoD WestTBD

* Operated by 21Vianet ** Data Stewardship by Deutsche Telekom

West US2

California

36 Regions Worldwide, 24 Generally Available…

Global datacenter footprint

FranceRegions (2)

South KoreaRegions (2)

Page 30: Microsoft Dynamics 365: Tehnoloogilise paradigma muutus (Kristjan Kolde, Columbus Eesti, tehniliste teenuste juht)

Kontakt: [email protected]+372 606 2600 www.columbusglobal.com/ee