Oracle Application Management and Testing Suites for Siebel CRM

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Oracle Application Management and Testing Suites for Siebel CRM

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  • 1. 1Copyright 2014, Oracle and/or its affiliates. All rights reserved.

2. Siebel Oracle Enterprise Manager 3. Siebel EM Option Application Management Suite for Siebel, , SiebelDatabase Diagnostics Pack ?Database Tuning Pack SQL, Application Testing Suite Real Application Testinga. b. SQL , SQLApplication Replay Test Data Management , Data Masking Pack3 Copyright 2014, Oracle and/or its affiliates. All rights reserved. 4. : IT 4Copyright 2014, Oracle and/or its affiliates. All rights reserved.FogLight Vantage TPM Altiris Wiley BladeLogic Tivoli ITCAM HQInsight Manager 5. Enterprise Manager 12c Oracle Enterprise Ready Extensible Framework Plug-ins Connectors Oracle 5 UI Copyright 2014, Oracle and/or its affiliates. All rights reserved. 6. : 6Copyright 2014, Oracle and/or its affiliates. All rights reserved. | |- 7. --- ? ? ?Database Diagnostic & Tuning, Weblogic & SOA Managemnt PacksBusiness Transactions Management (Weblogic Management Pack) User Experience Mgmt (RUEI) 7Copyright 2014, Oracle and/or its affiliates. All rights reserved. 8. EM Oracle Applications Virtualization / Cloud ManagementApp Mgmnt SuiteVirtual Assemblies Database Management Masking, Subsetting Middleware Management WLS, SOA, Exa-StackData SubsettingEnterprise App Testing Manager Suite Plug-ins (EBS, Siebel etc) Performance Management RUEI, JVMDData MaskingApp Replay Quality Management OATS , Application Replay8Copyright 2014, Oracle and/or its affiliates. All rights reserved. 9. Application Management Suites Oracle Apps / Siebel Fusion Applications E-Business Suite PeopleSoft JD Edwards Application Management Suite Oracle Applications 9Copyright 2014, Oracle and/or its affiliates. All rights reserved. , (APM) (RUEI ) 10. Application Management Suite - Application Management PackCompliance 10Copyright 2014, Oracle and/or its affiliates. All rights reserved.Real User Experience InsightConfiguration 11. Application Management Suite for Siebel11Copyright 2014, Oracle and/or its affiliates. All rights reserved. 12. Oracle AMS for Siebel Oracle Applications Oracle Applications . Application Management Suite for Siebel Oracle Applications 12Copyright 2014, Oracle and/or its affiliates. All rights reserved. 13. Oracle AMS for Siebel , 13Copyright 2014, Oracle and/or its affiliates. All rights reserved. 14. Enterprise Manager 12c End-User 14Copyright 2014, Oracle and/or its affiliates. All rights reserved. 15. 15Copyright 2014, Oracle and/or its affiliates. All rights reserved. 16. 16Copyright 2014, Oracle and/or its affiliates. All rights reserved. 17. EM12c , Service Level Agreements (SLA) - EM12 (Oracle ) OS , SQL, SNMP, JMX 17Copyright 2014, Oracle and/or its affiliates. All rights reserved. 18. OpenScript, Java Oracle OpenScript Oracle Real User Experience Insight 18Copyright 2014, Oracle and/or its affiliates. All rights reserved. 19. IP & URL Cookie / ID 1 / POST & GET 3 / ? TCP , , Body/Header 2 / ? -?19Copyright 2014, Oracle and/or its affiliates. All rights reserved. 20. Real User Experience Insight 20 KPI SLA (user flow) : Fusion Apps, Forms, SBL, JDE, EBS, PSFT, Weblogic Portals, Flexcube, ADF Copyright 2014, Oracle and/or its affiliates. All rights reserved. 21. Real User Experience Insight Siebel : URL cookies21Copyright 2014, Oracle and/or its affiliates. All rights reserved. 22. Real User Experience Insight Siebel : 22 Siebel High Interactive, Standard Interactive Copyright 2014, Oracle and/or its affiliates. All rights reserved. 23. RUEI ATS ( ) 23Copyright 2014, Oracle and/or its affiliates. All rights reserved. : Application Replay ( ) 24. 24Copyright 2014, Oracle and/or its affiliates. All rights reserved. 25. User Flow Siebel25Copyright 2014, Oracle and/or its affiliates. All rights reserved. 26. Enterprise Manager User UserOEBS WebserverOEBS WebserverOEBS Webserverhttp(s) EM12c Agent BeaconOMSOracle EM12c Cloud ControlDBOMSDB EM12c Agent 26Copyright 2014, Oracle and/or its affiliates. All rights reserved.DB DBManagement Repository 27. Enterprise Manager Integration RUEI27Copyright 2014, Oracle and/or its affiliates. All rights reserved. SARM 28. SARM 28Copyright 2014, Oracle and/or its affiliates. All rights reserved. 29. Enterprise Manager 12c Siebel Application Management29Copyright 2014, Oracle and/or its affiliates. All rights reserved. 30. Siebel Application Management 30Copyright 2014, Oracle and/or its affiliates. All rights reserved. Siebel 31. Siebel, Gateway Server, , , Siebel Workflow / 31Copyright 2014, Oracle and/or its affiliates. All rights reserved. 32. 32EM ( ) Copyright 2014, Oracle and/or its affiliates. All rights reserved. 33. 33Copyright 2014, Oracle and/or its affiliates. All rights reserved. 34. helpdesk34Copyright 2014, Oracle and/or its affiliates. All rights reserved. 35. , IT , PCI, COBIT .. 35Copyright 2014, Oracle and/or its affiliates. All rights reserved. 36. Siebel & , , , 36Copyright 2014, Oracle and/or its affiliates. All rights reserved. 37. , SLA 37Copyright 2014, Oracle and/or its affiliates. All rights reserved. 38. EM Siebel 38Copyright 2014, Oracle and/or its affiliates. All rights reserved.Real User MonitoringHI/SI Service Enterprise / Server / Server Component Parameters Workflow Process & Policy SARM #1 SiebelSiebel Siebel 7.7 39. Siebel Application Management End-User Experience System Monitoring Service Level Management Transaction Diagnostics 39Copyright 2014, Oracle and/or its affiliates. All rights reserved. Real User Experience Insight Siebel management Siebel , , SLA User Experience , , 40. Oracle AMS for Siebel 40Copyright 2014, Oracle and/or its affiliates. All rights reserved. 41. AMS 50%* 50%* 25%* 10 18 * * , 41Copyright 2014, Oracle and/or its affiliates. All rights reserved. 42. AMS for Siebel MOS notes INFORMATION CENTER: Enterprise Manager for Siebel Plugin (Doc ID 1401251.2)(Doc ID 1401251.2) Datasheet Application Management Suite for Siebel Links to Refs/WP Oracle Technology Network -> Enterprise Management -> Applications Management Case Study: How National Government Services (NGS) monitors Siebel End-UserActivity with Real User Experience Insight (RUEI) EM 12c - http://docs.oracle.com/cd/E24628_01/nav/management.htm AMS for Siebel - http://docs.oracle.com/cd/E24628_01/em.121/e26046/toc.htm42Copyright 2012, Oracle and/or its affiliates. All rights reserved. 43. 43Copyright 2014, Oracle and/or its affiliates. All rights reserved. 44. Oracle Application Quality Management Oracle Oracle Test Application Functional Testing Manager Oracle Load TestingTesting Suite SQL Performance AnalyzerDatabase ReplayApplication Replay Data MaskingData Discovery and ModelingData Sub setting 44Copyright 2014, Oracle and/or its affiliates. All rights reserved.Testing-as-a-Service 45. Oracle Application Testing Suite Windows/Linux / . ChromeFunctional/Regression Load/Performance Test Management Web, Siebel, EBS/Forms, ADF, JD Edwards E1, Adobe Flex, Database & WebServices, Hyperion, PeopleSoft, JD Edwards Functional - ~50%45Copyright 2014, Oracle and/or its affiliates. All rights reserved. Test Manager Load Testing Linux 46. Oracle Test Manager , Web- /// 46Copyright 2014, Oracle and/or its affiliates. All rights reserved. 47. Oracle Functional Testing : : (GUI) (JAVAcode UI) ( ..) 47Copyright 2014, Oracle and/or its affiliates. All rights reserved. 48. Oracle OpenScript 48Copyright 2014, Oracle and/or its affiliates. All rights reserved. 49. Oracle Load Testing , Enterprise Manager 49Copyright 2014, Oracle and/or its affiliates. All rights reserved. 50. 50Copyright 2014, Oracle and/or its affiliates. All rights reserved. 51. Real Application Testing (RAT) : Database Replay / Deploy Test SQL Performance Analyzer (SPA) SQL51Copyright 2014, Oracle and/or its affiliates. All rights reserved.ChangeRemediate 52. Database Replay 1 2 3 : , .., & : vs. AWR, ASH,ADDM52Copyright 2014, Oracle and/or its affiliates. All rights reserved.Analysis & Reporting 53. DB Replay 53Copyright 2014, Oracle and/or its affiliates. All rights reserved. 54. SQL Performance Analyzer (SPA) SQL SQL STS, SQL Plan Baselines, SQL Tuning Advisor SQL SQL SQL Tuning Set (STS) 54Copyright 2014, Oracle and/or its affiliates. All rights reserved.SQL Workload STSSQL plans + stats Pre-change TrialCompare SQL Performance Analysis ReportSQL plans + stats Post-change Trial 55. Application Replay (http ) RUEI : , , , , 55Copyright 2014, Oracle and/or its affiliates. All rights reserved. & 56. Application Replay - , 56Copyright 2014, Oracle and/or its affiliates. All rights reserved. 57. Test Data Management Pack Application Data Model (ADM) , Oracle Applications Oracle Oracle eBusiness Suite57Copyright 2014, Oracle and/or its affiliates. All rights reserved. 58. Data Subsetting 58 ADM Oracle: Data Pump Data Pump Export / Import Copyright 2014, Oracle and/or its affiliates. All rights reserved. 59. Data Masking Pack SSNSALARYLAST_NAMESSNAGUILAR203-33-323440,000HODGES11123-111160,000BENSON323-22-294360,000JOHNSON222-34-134540,000LAST_NAME : , , EM 11g: -racle EM 11g: (EMCLI) EM 12c: EM 12c: Real Application Testing59Copyright 2012, Oracle and/or its affiliates. All rights reserved.SALARY 60. Oracle Testing-as-a-Service - NEW , Scripts EnvironmentsTest LibraryTest EngineersTest Lab Provisioning Test Drivers Test Assets Test ApplicationLoad Test Functional TestTest Executionhttp(s) Test Admin, Test Designer & Managers60Copyright 2012, Oracle and/or its affiliates. All rights reserved. Monitoring & Chargeback Monitoring Resource Metering Rule-based Chargeback 61. 61Copyright 2014, Oracle and/or its affiliates. All rights reserved. 62. 62Copyright 2014, Oracle and/or its affiliates. All rights reserved. 63. 63Copyright 2014, Oracle and/or its affiliates. All rights reserved.